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Books > Business & Economics > Business & management > Business strategy

Finding My Virginity - The New Autobiography (Paperback): Sir Richard Branson Finding My Virginity - The New Autobiography (Paperback)
Sir Richard Branson 2
R340 R250 Discovery Miles 2 500 Save R90 (26%) In stock

Global business icon Richard Branson has written many books, but none have been more popular than his first memoir, 1998’s Losing My Virginity. Now he’s finally publishing his second volume of memoirs, covering all of his fascinating ups and downs of the past two decades.

In the two decades since Richard Branson wrote Losing My Virginity, his life and company have changed significantly. Now he brings his life story up to date, including all the successes and failures. He also shares his personal, intimate thoughts on five decades as the world’s ultimate entrepreneur, and his shift to focusing more and more on public service. See how Branson created hundreds of different companies, going from a houseboat to his own private island. Join him as he juggles working life with raising his children, sustaining his marriage, and creating a unique company culture. Discover how he created a new life on Necker Island, while continuing to grow the Virgin brand into all corners of the world. Get the real story behind his encounters with everyone from Bill Gates and Rupert Murdoch to Nelson Mandela and Beyoncé.

Go behind the scenes as Sir Richard Branson creates the world’s first commercial spaceline, Virgin Galactic, and handles the biggest crisis he has ever faced. Get under the skin of world record attempts on land, sea and air, and see how the original business hippy adapted to becoming a doting ‘grand-dude’ to his three grandchildren, Eva-Deia, Etta and Artie. This is the true account of how the Virgin Founder reinvented himself and his brand for the 21st C entury, while continuing to push boundaries, break rules and reach for the stars in more ways than one. This is the story of the man behind the beard, the business, the bravado and the brand. Find out how the ultimate entrepreneur did it for the first time - all over again.

Billionaires Under Construction - The Mindset Of An Entrepreneur (Paperback): DJ Sbu Billionaires Under Construction - The Mindset Of An Entrepreneur (Paperback)
DJ Sbu 9
R160 R138 Discovery Miles 1 380 Save R22 (14%) Within 4 - 8 working days

DJ Sbu is not your ordinary entrepreneur. He was born to be great and refuses to settle for less.

Have you ever wondered what, exactly, goes on inside a successful entrepreneur’s head – how they came up with their ground-breaking ideas, how they turned them into a business, how they handle failure and what it took to get them where they are today? Billionaires Under Construction answers these questions, and more, as it charts the rise and rise of Sibusiso Leope, one of South Africa’s most dynamic entrepreneurs. From his childhood in Tembisa to the global stage as a best-selling DJ, from music mogul and co-owner of TS Records – the label behind some of South Africa’s brightest young stars – and, more recently, the force behind the country’s first black-owned energy drink, Sbu’s story is one of courage, resilience, inspiration and a refusal to let the put-downs stop him. In his own words, "you just can’t stop his go".

Billionaires Under Construction is a blueprint of Sbu’s success; an honest and direct account of the setbacks he’s encountered, including his high profile dismissal from two of South Africa’s most prominent radio stations and his equally notorious run-in with Forbes. Sbu’s handling of these situations shows the triumph of his entrepreneurial spirit and the tenacity of a man who does, indeed, consider himself a billionaire under construction – and won’t stop until his goal has become a reality.

More than this, it’s a handbook to show other entrepreneurs how they can do the same; a slice of motivation to show them that it can be done, and a tool-kit to show them how.

Six Billion Shoppers - The Companies Winning The Global E-Commerce Boom (Paperback, Main Market Ed.): Porter Erisman Six Billion Shoppers - The Companies Winning The Global E-Commerce Boom (Paperback, Main Market Ed.)
Porter Erisman 1
R330 R250 Discovery Miles 2 500 Save R80 (24%) In stock

From China to India to Nigeria, e-commerce is entering a golden era in countries that were long left out of the e-commerce gold rush experienced in the West. If the story of the first twenty years of e-commerce’s growth was set in developed markets, the story of the next twenty years will be set in emerging ones.

The rise of e-commerce in emerging markets is being driven by three major trends: widespread internet adoption, a rising middle class, and, most importantly, innovative new business models that serve the needs of local customers better than the models used by western e-commerce giants.

Six Billion Shoppers takes readers on an exciting and colorful journey around the world to visit the next e-commerce mega markets and explore how a new e-commerce boom is opening opportunities for entrepreneurs and global brands alike. Traveling through Nigeria, China, India, Southeast Asia, and Latin America, Porter Erisman addresses e-commerce across these new markets and what it means for western brands. He argues that e-commerce in developing countries is revolutionary and will play a much larger role in emerging markets than in the West. With e-commerce in emerging markets entering a rapid period of expansion, Six Billion Shoppers explains how to seize the massive opportunity created by emerging market consumers and provides practical advice on how to ride this new business trend.

Legacide - Why Legacy Thinking Is The Silent Killer Of Innovation (Paperback): Richard Mulholland Legacide - Why Legacy Thinking Is The Silent Killer Of Innovation (Paperback)
Richard Mulholland 1
R180 R155 Discovery Miles 1 550 Save R25 (14%) Within 4 - 8 working days

“We need to innovate!” - every CEO ever!

Innovation is not about changing your product, it’s about changing your mindset. It’s not about doing something new, it’s about stopping doing something old. This entire book rehashes these two lines in as many ways as ground-breaking (if you dropped him off a high platform wearing heavy shoes) business thinker Richard Mulholland was able to do in around 125 pages.

Changing the legacy mindset is not easy, but hot-damn, it’s worthwhile. Legacide, the book, hopes to do just that.

A Journey Of Diversity & Inclusion In South Africa - Guidelines For Leading Inclusively (Paperback): Nene Molefi A Journey Of Diversity & Inclusion In South Africa - Guidelines For Leading Inclusively (Paperback)
Nene Molefi; Foreword by Justice Edwin Cameron
R321 Discovery Miles 3 210 Within 7 - 13 working days

"Over the past two decades, Nene has gained a reputation both locally and internationally as a thought-leader in diversity and inclusion, values-driven leadership and transformation. She has authored numerous publications, including contributing to the book Leadership Perspectives from the Front Line. She is a member of the Diversity Collegium, a think tank of globally-recognised diversity experts. She is an associate lecturer at GIBS on Global Diversity and Unconscious Bias, as well as an associate lecturer on Transformation Strategy for the Stellenbosch Business School. She is a sought-after speaker for conferences around the world."

"The ideas and experiences shared by author Nene Molefi speak directly to the troubling prejudices and inequities that persist in our world. Diversity and inclusion are more pressing than ever. Injustices and deep social divisions persist, personally and systemically. Racism, sexism, homophobia, and other forms of fear and hatred are not isolated. They remain embedded and they demand courageous, deliberate work. In this book, Nene uses her own story to cast a bright light on the transformation journey. Nene’s book quite vulnerably takes the reader on Nene’s personal journey. In addition to the deeply personal content, each chapter ends with practical guidelines on how to lead inclusively. Nene’s book offers hope and substance in our vision of a diverse and inclusive and just society." —Justice Edwin Cameron

Competition Law And Economic Regulation - Addressing Market Power In Southern Africa (Paperback): Jonathan Klaaren, Simon... Competition Law And Economic Regulation - Addressing Market Power In Southern Africa (Paperback)
Jonathan Klaaren, Simon Roberts, Imraan Valodia
R380 R345 Discovery Miles 3 450 Save R35 (9%) Within 4 - 10 working days

Shaping markets through competition and economic regulation is at the heart of addressing the development challenges facing countries in southern Africa. The contributors to Competition Law And Economic Regulation: Addressing Market Power In Southern Africa critically assess the efficacy of the competition and economic regulation frameworks, including the impact of a number of the regional competition authorities in a range of sectors throughout southern Africa.

Featuring academics as well as practitioners in the field, the book addresses issues common to southern African countries, where markets are small and concentrated, with particularly high barriers to entry, and where the resources to enforce legislation against anti-competitive conduct are limited. What is needed, the contributors argue, is an understanding of competition and regional integration as part of an inclusive growth agenda for Africa. By examining competition and regulation in a single framework, and viewing this within the southern African experience, this volume adds new perspectives to the global competition literature.

It is an essential reference tool and will be of great interest to policymakers and regulators, as well as the rapidly growing ecosystem of legal practitioners and economists engaged in the field.

They're Your Rules ... Break Them! - 50 Ways to Smash Silos, Bust Bureaucracy and Create a High-Performance Culture... They're Your Rules ... Break Them! - 50 Ways to Smash Silos, Bust Bureaucracy and Create a High-Performance Culture (Paperback)
Douglas Kruger 1
R220 R189 Discovery Miles 1 890 Save R31 (14%) Within 4 - 8 working days

This book offers 50 innovative ways of looking at your business as a long-term, dynamic, progressive entity. Here you will find 50 ways to ditch the atrophying forces and create an exponentially achieving, high-performance culture in your organisation.

Some rules help us, but some don’t. Do you know which to ditch? And do you know how to create a dynamic, learning culture that doesn’t rely on blind bureaucracy? Elon Musk did it with Tesla and Space-X. Pixar does it too. The Israeli Defence Force and US Navy SEALS have been doing it for decades, and their results have been astonishing.

In a world of exponential organisations, rule-bound dinosaurs will fall and fade. But you don’t have to.

They’re your rules. Break them!

Entrepreneurship and How to Establish Your Own Business (Paperback, 5th ed): Johan Strydom Entrepreneurship and How to Establish Your Own Business (Paperback, 5th ed)
Johan Strydom 11
R391 R312 Discovery Miles 3 120 Save R79 (20%) In stock

Did you know that two out of three businesses fail? This is often due to a lack of understanding of basic business concepts by the business owners. In the competitive South African business environment, aspiring entrepreneurs and new business owners need a solid foundation of knowledge to building sustainable businesses on. Entrepreneurship and how to establish your own business (5th edition) is a foundational book covering the key areas of entrepreneurship and small business development. This revised edition explains important business concepts in layperson's terms and uses updated examples to focus on. The entrepreneur's personal skills set; Role models in the field of successful entrepreneurship; Thinking 'out of the box' to find opportunities in the market; Evaluating business ideas; Drawing up a business plan; Setting up a business; Legal and other business requirements that apply to new businesses.

Practising Strategy - A Southern African Context (Paperback): Peet Venter Practising Strategy - A Southern African Context (Paperback)
Peet Venter 1
R549 R460 Discovery Miles 4 600 Save R89 (16%) Within 4 - 8 working days

Given the common acknowledgement that strategy implementation is the greatest challenge to managers in the 21st century and the greatest reason for strategy failure we decided to focus on strategy implementation. Rather than promoting the unrealistic idea of strategy as a purely rational and deliberate outcome, this book acknowledges and explores the idea that strategy is often emergent, messy and experimental. We focus on strategy as something that people do rather than something that an organisation possesses. Since people are the building blocks of strategy, we recognise the fact that strategy is both a cognitive and a political activity.

Simply Rich - Life And Lessons From The Co-Founder Of Amway (Paperback): Rich DeVos Simply Rich - Life And Lessons From The Co-Founder Of Amway (Paperback)
Rich DeVos 1
R285 R241 Discovery Miles 2 410 Save R44 (15%) Within 7 - 15 working days

In this candid autobiography, Amway cofounder Rich DeVos reflects on work, faith, family, and the core values he's held on to, from his humble Christian upbringing through his enormous success running one of the world's largest businesses.

Few people embody the American entrepreneurial spirit as plainly as Rich DeVos. A prominent businessman, self-made billionaire, philanthropist, worldwide speaker, bestselling author, family man, and devout Christian, DeVos not only helped create Amway, one of the world's biggest companies, but he did it from the ground up with his deep faith in God guiding the way and keeping his hopes alive. Now after the success of his bestselling books in business, DeVos reveals his personal story. Born to poor Dutch immigrants in rural Michigan during the Depression, DeVos learned about the importance of leadership and partnership. His grandfather, father, and teachers taught him valuable lessons and key principles about faith, optimism, and perseverance that would guide his entire life. In high school, he befriended Jay Van Andel, who later became his business partner. Together, they created a whole new way to sell products and established one of the largest, most successful companies in the world. DeVos also talks about his marriage and family, his experiences as a motivational speaker, his ownership of the NBA basketball team Orlando Magic, and his philanthropic, religious, and political endeavors.

Inspiring, fascinating, and full of heart, Simply Rich is the astonishing rags-to-riches story that few can tell. Through his amazing accomplishments as both a businessman and generous soul, DeVos reveals the true meaning of success and how his deep faith helped him become a true American icon.

Human Resource Management (Paperback, 4th ed): Trevor Amos, Noel Pearse, Adrian Ristow, Liezel Ristow Human Resource Management (Paperback, 4th ed)
Trevor Amos, Noel Pearse, Adrian Ristow, Liezel Ristow
R503 R394 Discovery Miles 3 940 Save R109 (22%) In stock

People and their effective management are key to sustainable organisations. The authors of Human resource management, now in its fourth edition, combine their respective experience from both academia and the workplace to provide a balanced and useful book that covers the key principles for the effective management of people. The book has a sound theoretical base, which includes a wide range of topics from areas such as the human resource management function, strategic human resource management, organisational behaviour, leadership, labour legislation and labour relations. Furthermore, there are self-awareness exercises to assist readers in applying theory to their own insight. For those wanting to test their knowledge, each chapter contains multiple-choice questions. The five case studies at the end of the book create a further opportunity for readers to develop their ability to practically manage people. As with previous editions, the book has been written and designed in a user-friendly style and format and it available with a slideshow for each chapter.

Introduction To Information Management And Technology In Business (Paperback): E.J. Ferreira, C.H. Bothma Introduction To Information Management And Technology In Business (Paperback)
E.J. Ferreira, C.H. Bothma
R214 R173 Discovery Miles 1 730 Save R41 (19%) In stock

Information is at the heart of everything we do as humans. We generate it, we consume it, we share it and we sell it. The careful management of information is therefore key to success in business. An Introduction to information management and technology in business provides a solid overview of the role of information and technology in a business. It gives guidelines on collecting the right information and how to use it wisely and share it with the right people to support the firm's strategic objectives and `oil' the everyday operations of the business.

The Upstarts - How Uber, Airbnb and the Killer Companies of the New Silicon Valley are Changing the World (Paperback): Brad... The Upstarts - How Uber, Airbnb and the Killer Companies of the New Silicon Valley are Changing the World (Paperback)
Brad Stone 2
R306 R231 Discovery Miles 2 310 Save R75 (25%) Within 10 - 17 working days

Ten years ago, the idea of getting into a stranger’s car, or walking into a stranger’s home, would have seemed bizarre and dangerous, but today it’s as common as ordering a book online. Uber and Airbnb are household names: redefining neighbourhoods, challenging the way governments regulate business and changing the way we travel.

In the spirit of iconic Silicon Valley renegades like Steve Jobs and Bill Gates, a new generation of entrepreneurs is sparking yet another cultural upheaval through technology. They are among the Upstarts, idiosyncratic founders with limitless drive and an abundance of self-confidence. Young, hungry and brilliant, they are rewriting the traditional rules of business, changing our day-to-day lives and often sidestepping serious ethical and legal obstacles in the process.

The Upstarts is the definitive account of a dawning age of tenacity, creativity, conflict and wealth. In Brad Stone’s highly anticipated and riveting account of the most radical companies of the new Silicon Valley, we find out how it all started, and how the world is wildly different than it was ten years ago.

Strategy, Leadership & Change - A Practical Guide For Busy Executives (Paperback): Terry Meyer Strategy, Leadership & Change - A Practical Guide For Busy Executives (Paperback)
Terry Meyer
R279 Discovery Miles 2 790 In stock

Executives are fundamentally responsible for formulating and executing strategy. In addition, they lead their organisations to ensure the implementation of a chosen strategy and manage any changes associated with such new strategies.

Strategy, Leadership & Change provides practical guidelines on strategic and organisational design, leadership and change. Based on Terry Meyer’s in-depth knowledge and experience in the areas of strategy, leadership and change, this publication is aimed at executives who do not have the time to search for or study the plethora of books written on the subject. The author combines useful information with practical answers to many of the challenges facing modern-day executives.

The book consists of four sections:

  • Section one provides a background to systems thinking and strategic problem solving – the philosophy on which the book is based.
  • Section two highlights the issues involved in formulating and executing strategy. It also addresses the design of organisations which have the necessary capability to implement strategy successfully. Given that strategy is as much an art as it is a science, political and other concomitant intangible issues are covered.
  • Section three addresses three aspects of leadership: the importance and nature of transformational leadership, the processes which leading global companies apply to build future leaders, and how to make leadership part of an organisation’s DNA.
  • Section four explores the concepts and general principles associated with change and the processes involved in the implementation of change strategies. It highlights the processes that go into reconfiguring organisations and addresses how leaders should work to build change-ready, agile organisations.

Based on sound theoretical principles and presented in a readable, jargon-free style, with an emphasis on practical application, this publication is aimed at both current and future executives.

Innovation - Shaping South Africa Through Science (Paperback): Gordon Institute of Business Science, Sarah Wild Innovation - Shaping South Africa Through Science (Paperback)
Gordon Institute of Business Science, Sarah Wild
R250 R215 Discovery Miles 2 150 Save R35 (14%) Within 4 - 8 working days

We all know South Africa has problems; we read about them in the newspapers, we see them on the streets and many people experience them in their daily lives. Fortunately, many of these problems can be solved using innovation and science. Innovation takes a look at inventions - developed in South Africa by South Africans - to address issues in the areas of healthcare, energy, environment and industry. Some of these inventions, such as a tea bag created to filter water for communities in rural areas, can save lives; others, such as a unique way to beneficiate titanium, could spell a new era of industry in the country.

The book is broken down into sections on environment, health, energy, industry and education, and in each of those parts are examples of South African innovations, from a satellite system to map fires to the concept of sterilising mosquitoes to stop the spread of malaria.

These have been developed by numerous organisations and institutions and showcase South Africa's excellence.

Business To Business Marketing (Paperback): Mercy Makhitha, Michael Cant, Danie Theron Business To Business Marketing (Paperback)
Mercy Makhitha, Michael Cant, Danie Theron
R399 R318 Discovery Miles 3 180 Save R81 (20%) Within 4 - 8 working days

Business-to-business marketing is the first B2B marketing book in South Africa written by local academics. Its content therefore includes material to which South African students of B2B marketing can relate more easily. This book is about businesses marketing their products and services to other businesses and covers concepts related to this environment. It gives valuable insights into business-to-business marketing management, as well as analysing B2B buying practices, supply chain management, the selection of business customers and the development of a B2B marketing strategy. It provides readers with an understanding of what B2B marketing is and how it differs from business-to-consumer (B2C) marketing. The book has a strong theoretical basis, while also exploring many case studies from a South African perspective.

'n Konstante Revolusie - Naspers, Media24 en Oorgange (Afrikaans, Paperback): Lizette Rabe 'n Konstante Revolusie - Naspers, Media24 en Oorgange (Afrikaans, Paperback)
Lizette Rabe
R280 Discovery Miles 2 800 In stock

Naspers is een van 'n handjievol maatskappye uit Afrika wat binne een eeu gegroei het tot 'n globale mededinger met rekordaandelepryse - en dit boonop op die gebied van tegnologie.

Die versameling essays, geskryf deur groot geeste in die Suid-Afrikaanse mediawereld, gaan oor die boustene van die grootste mediamaatskappy op die kontinent.

Dit is 'n onderneming wat tendense vroeg identifiseer, dit aanpas vir die markte waarin hy bedrywig is en dit benut tot groot voordeel van die maatskappy, sy aandeelhouers en sy werknemers.

Under New Management - How Leading Organisations are Upending Business as Usual (Paperback, Main Market Ed.): David Burkus Under New Management - How Leading Organisations are Upending Business as Usual (Paperback, Main Market Ed.)
David Burkus
R180 R155 Discovery Miles 1 550 Save R25 (14%) Within 4 - 8 working days

Nearly 70 per cent of employees in the UK aren't performing at their full potential. At the roots of this problem are the policies and systems built to 'manage' these employees, which were designed for a different era - the industrial economy. In the tradition of Jim Collins' bestselling Good to Great, in Under New Management David Burkus, psychologist, professor of management at the College of Business at Oral Roberts University and author of The Myth of Creativity, shines a light on the companies that are experimenting with new and different models and policies for leading teams and managing people. From Amazon to Virgin, Volkswagen to Whole Foods, these companies have developed a new set of best practices that may look counter-intuitive, but have become an integral part of what makes them so high-performing, and that have established employee engagement and customer loyalty. The purpose of this book and its research is to challenge you and your company on whether the time has come to re-examine some of the most fundamental concepts in management today. The business of business is all about change and keeping up with the latest trends. Here's your chance to see for yourself what kinds of management changes you should be thinking of.

Business Management For Entrepreneurs (Paperback, 3rd Edition): Cecile Nieuwenhuizen Business Management For Entrepreneurs (Paperback, 3rd Edition)
Cecile Nieuwenhuizen
R403 R321 Discovery Miles 3 210 Save R82 (20%) In stock

Being a successful entrepreneur in the 21st century involves more than enthusiasm and a good eye for a new opportunity. A thorough understanding of the essential business functions, as explained in the third edition of Business Management for Entrepreneurs, is a prerequisite for entrepreneurs who want to take their business through the next growth stage.

The book guides the entrepreneur in managing the eight business functions: general management, finance, marketing, operations management, purchasing and the supply chain, human resources, information management and public relations. These management and managerial skills are essential to successfully manage a business that employs more people than when it was initially established.

This edition contains updated information and new examples on all the business functions relevant to entrepreneurs. Business Management for Entrepreneurs (third edition) is an invaluable resource for students studying entrepreneurship and all young entrepreneurs who plan to start their own business, or entrepreneurs who have their own business but want to learn more about managing the business functions as the business grows.

Compensation Management (Paperback): Compensation Management (Paperback)
R499 R395 Discovery Miles 3 950 Save R104 (21%) In stock

Compensation management intends to develop students’ capability and decision making skills in handling compensation management functions. Students credited with this module are able to understand, apply and evaluate the criteria used to compensate employees, compensation system design issues, employee benefits, challenges of compensating key strategic employee groups, and the “total reward” approach towards compensation.

Design To Grow - How Coca-Cola Learned To Combine Scale & Agility (And How You Can, Too) (Paperback): David Butler, Linda... Design To Grow - How Coca-Cola Learned To Combine Scale & Agility (And How You Can, Too) (Paperback)
David Butler, Linda Tischler
R340 R291 Discovery Miles 2 910 Save R49 (14%) Within 4 - 8 working days

In Design To Grow, Coca-Cola's vice president of Innovation and Entrepreneurship reveals the megabrand's innovative approach to business through design.

Scale and agility are essential to every company's success. But large established businesses are in danger of not being able to adapt quickly enough, while even the most nimble startups fail due to their inability to scale. Tomorrow's business winners will be the ones who know how to combine the two.

For over a century, The Coca-Cola Company has used design to scale its flagship brand to over 200 countries. But the company is still learning. Over the last decade, it has focused on mastering how to use design to create agility - something most established businesses struggle with.

In Design To Grow, Coca-Cola's vice president of Innovation and Entrepreneurship David Butler gives an unprecedented behind-the-scenes look at the company's design-led strategy for growth. Writing with Fast Company's Linda Tischler, he shows how any business can use the same approach to get to the next level.

Clear and actionable, Design To Grow is a must-read for managers in large corporations as well as for entrepreneurs just getting started.

Public Relations: Theory and Practice (Paperback, 1st): L. Fourie Public Relations: Theory and Practice (Paperback, 1st)
L. Fourie
R466 R367 Discovery Miles 3 670 Save R99 (21%) In stock

Public Relations: Theory & Practice is an exciting new approach to PR in southern Africa.

Since the global economic crisis of 2008, Public Relations has become increasingly important in establishing, protecting and saving the reputations of companies. Large companies especially have realised the value and importance of PR.

Public Relations: Theory & Practice addresses a number of new, crucial aspects and issues, which have become highly relevant to PR today, such as Online PR, Reputation Management, Strategic Management and Crisis Management. These topics are important to students and practitioners alike as they battle with the trends and developments in this field.

Case studies at the end of each chapter show the practical use of the theoretical principles and make the theory more understandable and applicable. This text is a must for academia and practitioners wanting a clear, easy-to-read Public Relations text that explains the various principles and processes associated with image that companies face.

Business 3-Book Collection (Paperback): Business 3-Book Collection (Paperback)
R699 R550 Discovery Miles 5 500 Save R149 (21%) In stock

3 essential reads for business-minded individuals.

Includes:

Negotiation Skills In 7 Simple Steps
7 simple steps to flawless negotiations A successful negotiation results in a win-win agreement for both parties. But where do you start if you’re up against people or organisations with conflicting objectives? Or people who are just downright difficult? Getting what you want requires determination and tact. You need to be assertive but know when to compromise. We’ll help you refine your persuasive skills through verbal and non-verbal communication. We’ll show you how to identify and understand the key issues, distinguish between needs and interests and come to an agreement that benefits everyone. With our 7 simple steps you’ll be a pro in no time.

Business-To-Business Marketing
The way businesses buy from one another has changed profoundly in recent years. Markets have evolved, disruptive technologies have sprung up and buyers’ expectations have changed. But despite this, the fundamentals of business-to-business marketing have remained constant: today’s corporate decision-makers still need to know who you are, what you do and why you matter to them. In Business-to-Business Marketing, Mark Eardley and Charlie Stewart review the basic rules of B2B marketing. Their step-by-step guide will help your marketing effort deliver three critical results: increased sales, rising market share and rock-solid margins. Written in straightforward, punchy language with simple, practical take outs at the end of each chapter, this is a must-have book for anyone involved – in any way at all – with attracting and retaining profitable customers.

Effective Financial Management
Financial management comprises more than accounting and reporting. It is crucial at all stages in the business cycle, whatever the state of your business. Effective Financial Management starts with advice on raising money for a business, continues through maintaining investor relationships, includes useful information on accounting, reporting and communicating effectively with a wide range of stakeholders, gives vital tips on budgeting, forecasting and managing business costs and cash flow, and tells you how to successfully assess projects and buy assets. This indispensible guide will appeal if you are a financial or non-financial manager, in a small or medium sized enterprise, an established entrepreneur or if you are setting up your own business for the first time. It covers day to day financial concerns of a business in a practical commonsense way.

Employee Engagement In A South African Context (Paperback): Hester Nienaber, Nico Martins Employee Engagement In A South African Context (Paperback)
Hester Nienaber, Nico Martins
R325 Discovery Miles 3 250 Within 7 - 13 working days

Employee engagement is at the forefront of business agendas as it facilitates organisational performance. Engaged employees result in delighted customers, which in turn contribute to improved financial results.

The book address the following issues:

  • What is “employee engagement” – different levels i.e. organisational, department/team, individual?
  • Why is employee engagement important?
  • Measuring employee engagement; the different instruments available; the different national and international approaches in measuring employee engagement; why is it important to account for context in measuring?
  • High level overview of the Nienaber and Martins employee engagement framework and measurement instrument (including trust)
  • The current state of employee engagement in SA
  • Engagement and related human resource concepts/constructs (eg. organisational culture, commitment, citizen behaviour).
Maatskappye en ander besigheidstrukture (Afrikaans, Paperback, 3rd ed): D. Davis, W. Geach Maatskappye en ander besigheidstrukture (Afrikaans, Paperback, 3rd ed)
D. Davis, W. Geach
R604 R512 Discovery Miles 5 120 Save R92 (15%) In stock
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