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Books > Social sciences > Psychology > Social, group or collective psychology

Help for Dealing with Difficult People (Paperback): Lisa O. Engelhardt Help for Dealing with Difficult People (Paperback)
Lisa O. Engelhardt
R88.00 R77.00 Discovery Miles 770 Save R11.00 (13%) Within 7 - 13 working days
Give and Take - A Revolutionary Approach to Success (Hardcover): Adam M. Grant Give and Take - A Revolutionary Approach to Success (Hardcover)
Adam M. Grant
R413.00 R333.00 Discovery Miles 3330 Save R80.00 (19%) Within 7 - 11 working days

An innovative, groundbreaking book that will captivate readers of Malcolm Gladwell, Daniel Pink, "The Power of Habit," and "Quiet"
For generations, we have focused on the individual drivers of success: passion, hard work, talent, and luck. But today, success is increasingly dependent on how we interact with others. It turns out that at work, most people operate as either takers, matchers, or givers. Whereas takers strive to get as much as possible from others and matchers aim to trade evenly, givers are the rare breed of people who contribute to others without expecting anything in return.
Using his own pioneering research as Wharton's youngest tenured professor, Grant shows that these styles have a surprising impact on success. Although some givers get exploited and burn out, the rest achieve extraordinary results across a wide range of industries. Combining cutting-edge evidence with captivating stories, this landmark book shows how one of America's best networkers developed his connections, why the creative genius behind one of the most popular shows in television history toiled for years in anonymity, how a basketball executive responsible for multiple draft busts transformed his franchise into a winner, and how we could have anticipated Enron's demise four years before the company collapsed-without ever looking at a single number.
Praised by bestselling authors such as Dan Pink, Tony Hsieh, Dan Ariely, Susan Cain, Dan Gilbert, Gretchen Rubin, Bob Sutton, David Allen, Robert Cialdini, and Seth Godin-as well as senior leaders from Google, McKinsey, Merck, Estee Lauder, Nike, and NASA-"Give and Take" highlights what effective networking, collaboration, influence, negotiation, and leadership skills have in common. This landmark book opens up an approach to success that has the power to transform not just individuals and groups, but entire organizations and communities.

Verbal Judo - The Gentle Art of Persuasion (Paperback, Updated): George J Thompson, Jerry B. Jenkins Verbal Judo - The Gentle Art of Persuasion (Paperback, Updated)
George J Thompson, Jerry B. Jenkins 1
R195.00 R168.00 Discovery Miles 1680 Save R27.00 (14%) In stock

"When you react, the event controls you. When you respond, you're in control."

Verbal Judo is the classic guide to the martial art of the mind and mouth that can help you defuse confrontations and generate cooperation, whether you're talking to a boss, a spouse, or even a teenager. For more than a generation, Dr. George J. Thompson's essential handbook has taught people how to communicate more confidently and persuasively in any situation. Verbal Judo shows you how to listen and speak more effectively, engage others through empathy (the most powerful word in the English language), avoid the most common conversational disasters, and use proven strategies to successfully express your point of view--and take the lead in most disputes.

This updated edition includes a new foreword and a chapter featuring Dr. Thompson's five universal truths of "human interaction" People feel the need to be respected People would rather be asked than be told People have a desire to know why People prefer to have options over threats People want to have a second chance

Stop being frustrated and misunderstood. Stop finding yourself on the losing end of an argument. With Verbal Judo you'll be able to have your say--and say what you mean.

Lasting Words - A Guide to Finding Meaning Toward the Close of Life (Paperback): Claire B. Willis Lasting Words - A Guide to Finding Meaning Toward the Close of Life (Paperback)
Claire B. Willis
R367.00 R298.00 Discovery Miles 2980 Save R69.00 (19%) Within 7 - 11 working days

Faced with the ultimate challenge of life-confronting your death-how would you want to be remembered? Are there stories you want to tell? Experiences you want to relay? Explanations about how you felt and why? Maybe you wish to ensure that future generations know your family lore. Perhaps you seek meaning and purpose and don't know how to access them. It's likely that you seek comfort and strength. But at the same time a deep desire to heal unresolved issues may unsettle you. And reaching for a spiritual connection may be the path you want to find.

Supersurvivors - The Surprising Link Between Suffering and Success (Hardcover): David B. Feldman, Lee Daniel Kravetz Supersurvivors - The Surprising Link Between Suffering and Success (Hardcover)
David B. Feldman, Lee Daniel Kravetz
R381.00 R309.00 Discovery Miles 3090 Save R72.00 (19%) Within 7 - 11 working days

The key to how ordinary people accomplish extraordinary things after traumatic upheaval

Many people suffer trauma in their lifetime. While some experience serious psychological consequences, like post-traumatic stress disorder and other afflictions, many are able to move on and overcome trauma's effects. Then there are those rare individuals who, in the aftermath of great tragedy and turmoil, reassess their priorities, redirect their focus, and accomplish extraordinary feats--they break records, win awards, and meet the seemingly unattainable goals they set for themselves.

These are the supersurvivors.

A leukemia sufferer who won an Olympic gold medal, a blind man who rowed across the Atlantic, a woman who survived genocide in Rwanda and went on to become a President Obama appointee: these are among the extraordinary men and women who moved beyond mere resilience. They radically deviated on their life path, transforming the worst thing to happen to them into their best success.

Renowned psychology researchers David B. Feldman and Lee Daniel Kravetz interviewed dozens of men and women to understand how these individuals pushed beyond their experiences to attain greatness. We discover why certain delusions can be healthy, why forgiveness is good for the body, and why reflecting on death can lead to a better life. And, perhaps counterintuitively, we learn how positive thinking is not always a strategy toward the good. Feldman and Kravetz weave the narratives of these supersurvivors with the latest scientific findings and clinical experience to elucidate how we can learn from their inspiring stories, offering hope that tragedy does not have to cause us to shrink from a full and adventurous life. Supersurvivors is sure to reset our thinking about how we deal with all our challenges, no matter who we are or what we have endured.

An Introduction to Social Psychology - Global Perspectives (Paperback): James Alcock, Stan Sadava An Introduction to Social Psychology - Global Perspectives (Paperback)
James Alcock, Stan Sadava
R926.00 Discovery Miles 9260 Within 6 - 13 working days

Psychology recognises no borders. The relationships between people and the groups they form are determined by similar principles no matter where in the world they come from. This book has been written to introduce students from all countries and backgrounds to the exciting field of social psychology. Recognising the limitations that come from studying the subject through the lens of any one culture, James Alcock and Stan Sadava have crafted a truly international social psychology book for the modern era. Based on classic and cutting-edge scholarship from across the world, An Introduction to Social Psychology encourages mastery of the basics as well as critical thinking. Incorporating relevant insights from social neuroscience, evolutionary theory and positive psychology, it offers coverage of: * How groups form, function and fight * How we are attracted to others and what is this thing called love * The origins of our values, attitudes and prejudices * The "madness" of crowds and how the people surrounding us cause us to act in ways we never would alone * The impact of new means of social interaction, including social media A companion website will be available on publication at www.sagepub.co.uk/alcocksadava.

Malcolm Gladwell: Collected, the Definitive Editions - The Tipping Point/Blink/Outliers (Hardcover): Malcolm Gladwell Malcolm Gladwell: Collected, the Definitive Editions - The Tipping Point/Blink/Outliers (Hardcover)
Malcolm Gladwell
R1238.00 R962.00 Discovery Miles 9620 Save R276.00 (22%) In stock

In the past decade, Malcolm Gladwell has written three books that have radically changed how we understand our world and ourselves: "The Tipping Point," "Blink," and "Outliers." Regarded by many as the most gifted and influential author and journalist in America today, Gladwell's rare ability to connect with audiences of such varied interests has ensured that each title become a phenomenal bestseller with more than ten million copies in print combined.
Now, Gladwell's landmark investigations into the world around us are collected together for the first time. Beautifully repackaged and redesigned, including for the first time illustrations throughout each book, MALCOLM GLADWELL: COLLECTED is a perfect treasury of prose and provocation for Gladwell fans old and new.

Social Cognition - From Brains to Culture (Paperback, 2nd Revised edition): Susan T. Fiske, Shelley Kathleen Taylor Social Cognition - From Brains to Culture (Paperback, 2nd Revised edition)
Susan T. Fiske, Shelley Kathleen Taylor
R848.00 Discovery Miles 8480 Within 6 - 13 working days

Electronic Inspection Copy available to instructors here 'Since its very first edition, Social Cognition has been the undisputed bible of the field, and this new edition is the best one yet. Insightful, authoritative, and beautifully written by two of the field's most eminent researchers, it is an indispensable guide for students and scientists alike. The book that came first remains first.' -Daniel Gilbert, Harvard University, UK

'This latest edition of the best overview of social cognition research somehow succeeds in lifting the bar higher still for its competitors. It is authoritative yet readable, and has depth as well as breadth -- an irresistible invitation to the field ' - Miles Hewstone, University of Oxford, UK

In Social Cognition: From Brains to Culture 2nd Edition, Fiske and Taylor carefully integrate the many new threads of social cognition research that have emerged in the intervening years since the previous edition, including developments within social neuroscience, cultural psychology and some areas of applied psychology, and continue to tell a powerful and comprehensive story about what social cognition is and why it's a significant phenomenon in society today. Every updated chapter now includes more figures and tables, glossary entries, and further readings. A supplemental test bank including some full-text journal articles corresponding to chapters in the book is available online at: www.sagepub.co.uk/fiskeandtaylor.

This textbook will be indispensable to students of social cognition and social psychology worldwide, at undergraduate or graduate level. Visit the Companion Website at www.sagepub.co.uk/fiskeandtaylor

Whistling Vivaldi - How Stereotypes Affect Us and What We Can Do (Paperback): Claude M. Steele Whistling Vivaldi - How Stereotypes Affect Us and What We Can Do (Paperback)
Claude M. Steele
R231.00 R188.00 Discovery Miles 1880 Save R43.00 (19%) Within 7 - 11 working days

Claude M. Steele, who has been called "one of the few great social psychologists," offers a vivid first-person account of the research that supports his groundbreaking conclusions on stereotypes and identity. He sheds new light on American social phenomena from racial and gender gaps in test scores to the belief in the superior athletic prowess of black men, and lays out a plan for mitigating these "stereotype threats" and reshaping American identities.

In Real Life - Love, Lies & Identity in the Digital Age (Paperback): Nev Schulman In Real Life - Love, Lies & Identity in the Digital Age (Paperback)
Nev Schulman
R233.00 R190.00 Discovery Miles 1900 Save R43.00 (18%) Within 7 - 11 working days

From the host of MTV's #1 show Catfish comes the definitive guide for millenials about how to connect with people authentically in today's increasingly digital world.
IN REAL LIFE: Love, Lies & Identity in the Digital Age
Nev Schulman is the host of the wildly popular TV series Catfish which investigates online relationships to determine whether they are based on truth or fiction (spoiler: it's almost always fiction).
Nev has become the Dr. Drew of online relationships for millenials. His clout in this area springs from his own experience with a deceptive online romance, about which he made a critically acclaimed 2010 documentary (also called Catfish). In that film Nev coined the term "catfish" to refer to someone who creates a false online persona to reel someone into a romantic relationship. The meme spread rapidly.
Now Nev takes his investigation to the page, providing readers with an essential roadmap to better connect their digital personas with their true selves. Woven throughout with Nev's personal stories, this book explores relationships in the era of social media. Specifically the book tackles:
-what motivates catfish
-why people fall for catfish
-how one can avoid being deceived
-online accountability
-Nev's rules for dating
-how to connect authentically with people over the internet
-how to turn an online relationship into a real life relationship, and much, much more.
Nev delves deeply into the complexities of dating in a digital age, and continues the cultural dialogue his show has begun about how we interact with each other through social media versus in person -- specifically in relation to millennials, who have never known a world without Facebook.
Here Nev explores the pressing issue of connectivity versus genuine connection which is plaguing our relationships with each other, and he provides the advice that his fans have been desperately seeking.

Assertiveness for Earth Angels - How to Be Loving Instead of Too Nice (Hardcover): Doreen Virtue Assertiveness for Earth Angels - How to Be Loving Instead of Too Nice (Hardcover)
Doreen Virtue 1
R190.00 R164.00 Discovery Miles 1640 Save R26.00 (14%) Within 6 - 12 working days

Do people take advantage of your niceness? In this groundbreaking book, Doreen Virtue teaches Earth Angels --extremely sweet people who care more about others' happiness than their own--how to maintain their inner peace and loving nature while at the same time holding boundaries. You'll discover how to overcome fears about saying no, and how to ask for what you want from those around you and from the universe. Assertiveness for Earth Angels is for anyone who wants to learn the art of speaking up in relationships and in their activism about issues related to the world. Whether you need more assertiveness with your family, on the job, or in your healing work, you'll appreciate Doreen's gentle-but-firm approach to negotiating your earthly needs in heavenly ways!

A Talent for Friendship - Rediscovery of a Remarkable Trait (Hardcover): John Edward Terrell A Talent for Friendship - Rediscovery of a Remarkable Trait (Hardcover)
John Edward Terrell
R428.00 Discovery Miles 4280 Within 7 - 11 working days

This book frames our biological and psychological capacity to make friends as an evolved ability, comparing friendship to other evolved traits of human beings such as walking upright on two legs, having opposable thumbs and a prominent chin, and possessing the capacity for speech and complex abstract reasoning. Professor John Terrell investigates how the human brain has evolved to perform two functions essential to friendship that, at first glance, appear to be at odds with one another: remaking the outside world to suit our collective needs, and escaping into our own inner thoughts and imagining how things might and ought to be. We must all deal with our species' hereditary legacy-that we are social animals who need to include others in our lives for our biological and psychological survival. Yet we are also able to exercise the cognitive freedom to detach from the adaptive realities and demands of life. These thought patterns have important consequences for how we understand aggression and cooperation. Terrell claims that conflict is best understood in terms of friendship-as challenges that emerge when we are forced to reconcile the inner, private worlds of our imaginations with the experienced realities of our daily lives and each other.

Inheritance - A Psychological History of the Royal Family (Paperback): Dennis Friedman Inheritance - A Psychological History of the Royal Family (Paperback)
Dennis Friedman 1
R361.00 R296.00 Discovery Miles 2960 Save R65.00 (18%) Within 7 - 11 working days

On its first publication in the nineties, Dennis Friedman's 'Inheritance' caused a furore as he traced the (many) problems of the Royal family as it was then back to Queen Victoria's nursery, unveiling a host of psychodramas played out against a privileged background of English palaces and Scottish castles.

Simulation Theory - A Psychological and Philosophical Consideration (Hardcover): Tim Short Simulation Theory - A Psychological and Philosophical Consideration (Hardcover)
Tim Short
R2072.00 Discovery Miles 20720 Within 6 - 13 working days

Theory of Mind (ToM) is the term used for our ability to predict and explain the behaviour of ourselves and others. Accounts of this theory have so far fallen into two competing types: Simulation Theory and 'Theory Theory'. In contrast with Theory Theory, Simulation Theory argues that we predict behaviour not by employing a model of people, but by replicating others' thoughts and feelings. This book presents a novel defence of Simulation Theory, reviewing the major challenges against it and positing the theory as the most effective method for exploring how we know each other and ourselves. Drawing on key research in the field, chapters reopen the debates surrounding Theory of Mind and cover a variety of topics including schizophrenia with implications for experimental social psychology. In the past, one of the greatest criticisms against Simulation Theory is that it cannot explain systematic error in Theory of Mind. This book explores the rapidly developing heuristics and biases programme, pioneered by Kahneman and Tversky, to suggest that a novel bias mismatch defence available to Simulation Theory explains these systematic errors. Simulation Theory: A psychological and philosophical consideration will appeal to a range of researchers and academics, including psychologists from the fields of cognitive, social and developmental psychology, as well as philosophers, psychotherapists and practitioners looking for further research on Theory of Mind. The book will also be of relevance to those interested in autism, since it offers a new approach to Theory of Mind which explains central symptoms in autistic subjects.

Subliminal - How Your Unconscious Mind Rules Your Behavior (Paperback): Leonard Mlodinow Subliminal - How Your Unconscious Mind Rules Your Behavior (Paperback)
Leonard Mlodinow
R222.00 R183.00 Discovery Miles 1830 Save R39.00 (18%) Within 7 - 11 working days

Winner of the 2013 PEN/E.O. Wilson Literary Science Writing Award
Over the past two decades of neurological research, it has become increasingly clear that the way we experience the world--our perception, behavior, memory, and social judgment--is largely driven by the mind's subliminal processes and not by the conscious ones, as we have long believed. As in the bestselling "The Drunkard's Walk: How Randomness Rules Our Lives," Leonard Mlodinow employs his signature concise, accessible explanations of the most obscure scientific subjects to unravel the complexities of the subliminal mind. In the process he shows the many ways it influences how we misperceive our relationships with family, friends, and business associates; how we misunderstand the reasons for our investment decisions; and how we misremember important events--along the way, changing our view of ourselves and the world around us.

Mindwise - How We Understand What Others Think, Believe, Feel, and Want (Hardcover): Nicholas Epley Mindwise - How We Understand What Others Think, Believe, Feel, and Want (Hardcover)
Nicholas Epley
R402.00 R326.00 Discovery Miles 3260 Save R76.00 (19%) Within 7 - 11 working days

You are a mind reader, born with an extraordinary ability to understand what others think, feel, believe, want, and know. It's a sixth sense you use every day, in every personal and professional relationship you have. At its best, this ability allows you to achieve the most important goal in almost any life: connecting, deeply and intimately and honestly, to other human beings. At its worst, it is a source of misunderstanding and unnecessary conflict, leading to damaged relationships and broken dreams.
How good are you at knowing the minds of others? How well can you guess what others think of you, know who really likes you, or tell when someone is lying? How well do you really understand the minds of those closest to you, from your spouse to your kids to your best friends? Do you really know what your coworkers, employees, competitors, or clients want?
In this illuminating exploration of one of the great mysteries of the human mind, University of Chicago psychologist Nicholas Epley introduces us to what scientists have learned about our ability to understand the most complicated puzzle on the planet--other people--and the surprising mistakes we so routinely make. Why are we sometimes blind to the minds of others, treating them like objects or animals? Why do we sometimes talk to our cars, or the stars, as if there is a mind that can hear us? Why do we so routinely believe that others think, feel, and want what we do when, in fact, they do not? And why do we believe we understand our spouses, family, and friends so much better than we actually do? "Mindwise" will not turn other people into open books, but it will give you the wisdom to revolutionize how you think about them--and yourself.

Long Road, Hard Lessons - Ireland to Japan by Bicycle - a 10,000 Mile Test of a Father and Son's Relationship (Paperback):... Long Road, Hard Lessons - Ireland to Japan by Bicycle - a 10,000 Mile Test of a Father and Son's Relationship (Paperback)
Mark Swain
R246.00 R212.00 Discovery Miles 2120 Save R34.00 (14%) Within 7 - 11 working days
The Postemotional Bully (Hardcover): Stjepan Mestrovic The Postemotional Bully (Hardcover)
Stjepan Mestrovic
R989.00 Discovery Miles 9890 Within 6 - 13 working days

The topics of bullying and hazing have sparked interest and discussion in recent years. Hazing is a crime in the United States, and Western nations have made efforts to stamp out bullying in schools, the workplace, and institutions. However, for the most part, bullying and hazing are ill-defined and lack theoretical perspective. Mestrovic brings classical as well as contemporary social theory to bear on this discussion. Thorstein Veblen defined the predatory barbarian as the social type, enshrined by modernity, who prefers to use force over peacable means to achieve ends. On the other extreme, Marcel Mauss wrote about the spirit of the gift and its obligations - to give, to receive, and to reciprocate - as the fundamental basis of social life. Yet, he argued that the spirit of modernity was disappearing with the progress of modernity. Mestrovic traces this fundamental opposition between barbaric force or bullying versus benign obligation that is the spirit of the gift through a host of modernist and postmodernist thinkers and theories. He introduces the concept of the 'postemotional bully' as an alternative to both of these major bodies of social theory. The postemotional bully, as a social type, is fungible, beset by screen-images on media and social media that are isolating, and is at the mercy of the peer-group. Case studies focus on bullying and hazing, specifically the cases of an American solider who committed suicide in Afghanistan, instances of torture at Abu Ghraib, and the murder of a 23-year-old African-American inmate in a Southern state prison in the US.

Telling Lies - Clues To Deceit In The Marketplace, Politics, And Marriage (Paperback, Revised edition): Paul Ekman Telling Lies - Clues To Deceit In The Marketplace, Politics, And Marriage (Paperback, Revised edition)
Paul Ekman
R252.00 R207.00 Discovery Miles 2070 Save R45.00 (18%) Within 7 - 11 working days

From breaking the law to breaking a promise, how do people lie and how can they be caught?

In this revised edition, Paul Ekman, a renowned expert in emotions research and nonverbal communication, adds a new chapter to present his latest research on his groundbreaking inquiry into lying and the methods for uncovering lies. Ekman has figured out the most important behavioral clues to deceit; he has developed a one-hour self-instructional program that trains people to observe and understand "micro expressions"; and he has done research that identifies the facial expressions that show whether someone is likely to become violent—a self-instructional program to train recognition of these dangerous signals has also been developed.

Telling Lies describes how lies vary in form and how they can differ from other types of misinformation that can reveal untruths. It discusses how a person's body language, voice, and facial expressions can give away a lie but still fool professional lie hunters—even judges, police officers, drug enforcement agents, and Secret Service agents.

Hold Me Tight - Seven Conversations for a Lifetime of Love (CD): Sue Johnson Hold Me Tight - Seven Conversations for a Lifetime of Love (CD)
Sue Johnson
R143.00 R110.00 Discovery Miles 1100 Save R33.00 (23%) Within 7 - 11 working days

Are you looking to enrich a healthy relationship, revitalize a tired one, or rescue one gone awry? We all want a lifetime of love, support, and companionship. But sometimes we need a little help.

Enter Dr. Sue Johnson, developer of Emotionally Focused Couple Therapy and ?the best couple therapist in the world, ? according to bestselling relationship expert Dr. John Gottman. In "Hold Me Tight," Dr. Johnson shares her groundbreaking and remarkably successful program for creating stronger, more secure relationships.

The message of "Hold Me Tight" is simple: Forget about learning how to argue better, analyzing your early childhood, making grand romantic gestures, or experimenting with new sexual positions. Instead, get to the emotional underpinnings of your relationship by recognizing that you are emotionally attached to and dependent on your partner in much the same way that a child is on a parent for nurturing, soothing, and protection. Dr. Johnson teaches that the way to enhance or save a relationship is to be open, attuned, and responsive to each other and to reestablish emotional connection. With this in mind, she focuses on key moments in a relationship?from Recognizing the Demon Dialogues to Forgiving Injuries?and uses them as touch points for seven healing conversations. These conversations give you insight into the defining moments in your relationship and guide you in reshaping these moments to create a secure and lasting bond.

Love Your Body - Positive Affirmation Treatments for Loving and Appreciating Your Body (CD): Louise L. Hay Love Your Body - Positive Affirmation Treatments for Loving and Appreciating Your Body (CD)
Louise L. Hay
R130.00 R112.00 Discovery Miles 1120 Save R18.00 (14%) Within 6 - 12 working days

On this wonderful CD program, Louise L. Hay narrates the positive affirmation treatments from her book of the same name, which are designed to help you manifest a beautiful, healthy, happy body. To receive the optimal benefit from this audio experience, it's best to listen to it often--especially if you are challenged by a particular area of your body--and allow the ideas to permeate your consciousness.

After the Affair - Healing the Pain and Rebuilding Trust When a Partner Has Been Unfaithful (Paperback, 2nd edition): Janis... After the Affair - Healing the Pain and Rebuilding Trust When a Partner Has Been Unfaithful (Paperback, 2nd edition)
Janis Abrahms Spring
R232.00 R178.00 Discovery Miles 1780 Save R54.00 (23%) Within 6 - 13 working days

There is nothing quite like the pain and shock caused when a partner has been unfaithful. The hurt partner often experiences a profound loss of self-respect and falls into a depression that can last for years. For the relationship, infidelity is often a death blow. "After the Affair" is the first book to help readers survive this crisis. Written by a clinical psychologist, it guides both hurt and unfaithful partners through the three stages of healing: normalizing feelings, deciding whether to recommit and revitalizing the relationship. It provides proven, practical advice to help the couple change their behavior toward each other, cultivate trust and forgiveness and build a healthier, more conscious intimate partnership.

The Truth Doesn't Have to Hurt: How to Use Criticism to Strengthen Relationships, Improve Performance, and Promote Change... The Truth Doesn't Have to Hurt: How to Use Criticism to Strengthen Relationships, Improve Performance, and Promote Change (Paperback)
Deb Bright
R269.00 R222.00 Discovery Miles 2220 Save R47.00 (17%) Within 7 - 11 working days

Nobody likes criticism. Handled poorly, it too often stings and breeds resentment - and most of us try to avoid it at all costs. But criticism - crafted carefully and communicated skillfully - promotes trust and respect, motivates individuals, and serves as a catalyst for change. It has the ability to turbocharge workplaces and careers. If that sounds farfetched, it's because few understand how to properly give and receive the kind of critical feedback that brings positive results. The Truth Doesn't Have to Hurt rejuvenates this powerful but neglected art form. Executives, managers, team leaders - anyone who needs to temper praise with a dose of reality - will learn to: deliver the truth and have it taken as helpful; create an atmosphere of acceptance; avoid mistakes that sabotage an exchange; and control how they receive criticism so they benefit - even if it's badly presented. Ignoring problems or always saying nice things will only maintain the status quo. This research-backed book delivers proven techniques and tools for motivating people and triggering improvement - swiftly and painlessly.

Survival of the Nicest - How Altruism Made Us Human and Why It Pays to Get Along (Paperback): Stefan Klein Survival of the Nicest - How Altruism Made Us Human and Why It Pays to Get Along (Paperback)
Stefan Klein
R234.00 R192.00 Discovery Miles 1920 Save R42.00 (18%) Within 8 - 13 working days

This revelatory tour de force by an acclaimed and internationally bestselling science writer upends our understanding of survival of the fittest and invites us all to think and act more altruisticallyThe phrase survival of the fittest conjures an image of the most cutthroat individuals rising to the top. But Stefan Klein, author of the #1 international bestseller The Science of Happiness and winner of the Georg von Holtzbrinck Prize for Scientific Journalism, makes the startling assertion that the key to achieving lasting personal and societal success lies in helping others. In fact, Klein argues, altruism is our defining characteristic: Natural selection favored those early humans who cooperated in groups, and with survival more assured, our altruistic ancestors were free to devote brainpower to developing intelligence, language, and culture our very humanity. As Klein puts it, We humans became first the friendliest and then the most intelligent apes. To build his persuasive case for how altruistic behavior made us human and why it pays to get along Klein synthesizes an extraordinary array of material: current research on genetics and the brain, economics, social psychology, behavioral and anthropological experiments, history, and modern culture. Ultimately, his groundbreaking findings lead him to a vexing question: If we re really hard-wired to act for one another s benefit, why aren t we all getting along?Klein believes we ve learned to mistrust our generous instincts because success is so often attributed to selfish ambition. In Survival of the Nicest, he invites us to rethink what it means to be the fittest as he shows how caring for others can protect us from loneliness and depression, make us happier and healthier, reward us economically, and even extend our lives."

Cultures and Organizations: Software of the Mind (Paperback, 3rd Revised edition): Geert H Hofstede, Gert Jan Hofstede, Michael... Cultures and Organizations: Software of the Mind (Paperback, 3rd Revised edition)
Geert H Hofstede, Gert Jan Hofstede, Michael Minkov
R455.00 R346.00 Discovery Miles 3460 Save R109.00 (24%) Within 6 - 13 working days

The revolutionary study of how the place where we grew up shapes the way we think, feel, and act-- with new dimensions and perspectives

Based on research conducted in more than seventy countries over a forty-year span, "Cultures and Organizations" examines what drives people apart--when cooperation is so clearly in everyone's interest. With major new contributions from Michael Minkov's analysis of data from the World Values Survey, as well as an account of the evolution of cultures by Gert Jan Hofstede, this revised and expanded edition: Reveals the "moral circles" from which national societies are built and the unexamined rules by which people think, feel, and act Explores how national cultures differ in the areas of inequality, assertiveness versus modesty, and tolerance for ambiguity Explains how organizational cultures differ from national cultures--and how they can be managed Analyzes stereotyping, differences in language, cultural roots of the 2008 economic crisis, and other intercultural dynamics

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