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The Guide to Franchising first published in 1970 is a comprehensive guide to all aspects of franchising not only is it a valuable introduction to this growing area of business for those who are unfamiliar with franchising, and answers the fundamental questions: why franchise your business? Why take up a franchise? What can be franchised? The book also functions as a practical guide for those already involved in franchising. It examines how to become a franchisor or franchisee and the relationship between the two parties. The seventh edition has been substantially revised and updated to reflect recent experience and developments in the field. The book is very comprehensive and includes international development and examples of franchise specific regulation from around the world.
Social psychology is one of the most intriguing and captivating areas of psychology, as it has a profound influence on our everyday lives: from our shopping habits to our interactions at a party. Social psychology seeks to answer questions that we think and talk about with each other every day; questions such as: Why do some people behave differently when on their own, to when they're with a group? What leads individuals sometimes to hurt and sometimes to help one another? Why are we attracted to certain types of people? How do some persuade others to do what they want? The new edition of Social Psychology has been revised to introduce a more flexible structure for the teaching and studying of social psychology and includes up-to-date, international research in the area. There is an emphasis throughout on the critical evaluation of published research, in order to encourage critical thinking about the various topics. Applied examples across the chapters help to highlight the relevance, and hence the impact, that the theories and methods of this fascinating subject have upon the social world. Key features include: Research Close-Up: Following a brand new style, this feature matches the layout used in real research papers, providing an accessible introduction to journal articles and the research methods used by social psychologists; Focus On: Fully revised from the previous edition, these boxes now look at opposing viewpoints, controversial research or alternative approaches to topics within social psychology, offering a more critical outlook on topics and prompting the questioning of the validity of published research; and Recommended Readings: New to this edition, recommended further readings of both classic and contemporary literature have been added to each chapter, providing a springboard for further consideration of the topic. Connect Psychology is McGraw-Hill's digital learning and teaching environment. Students - You get easy online access to homework, tests and quizzes designed by your instructor. You get immediate feedback on how you're doing, making it the perfect platform to test your knowledge. Lecturers - It gives you the power to create auto-graded assignments, tests and quizzes online. The detailed visual reporting allows you to easily monitor your students' progress. In addition, you can still access key support materials for your teaching, including a testbank, seminar materials and lecture support.
Our "thirty-is-the-new-twenty" culture tells us the twentysomething
years don't matter. Some say they are a second adolescence. Others
call them an emerging adulthood. Dr. Meg Jay, a clinical
psychologist, argues that twentysomethings have been caught in a
swirl of hype and misinformation, much of which has trivialized
what is actually the most defining decade of adulthood.
Written for psychology students, Social Psychology For Dummies is an accessible and entertaining introduction to the field. Social Psychology For Dummies follows a typical university course, which makes it the perfect reference if you're in need of a clear (and enjoyable) overview of the topic. Whether you plan is to get ahead of the game or make up for lost time, we have you covered. Online accessible review questions for each chapter are available to consolidate learning.
From breaking the law to breaking a promise, how do people lie and how can they be caught?
In this revised edition, Paul Ekman, a renowned expert in emotions research and nonverbal communication, adds a new chapter to present his latest research on his groundbreaking inquiry into lying and the methods for uncovering lies. Ekman has figured out the most important behavioral clues to deceit; he has developed a one-hour self-instructional program that trains people to observe and understand "micro expressions"; and he has done research that identifies the facial expressions that show whether someone is likely to become violent—a self-instructional program to train recognition of these dangerous signals has also been developed.
Telling Lies describes how lies vary in form and how they can differ from other types of misinformation that can reveal untruths. It discusses how a person's body language, voice, and facial expressions can give away a lie but still fool professional lie hunters—even judges, police officers, drug enforcement agents, and Secret Service agents.
In "The Liar in Your Life, " psychology professor Robert Feldman,
one of the world's leading authorities on deception, draws on his
immense body of knowledge to give fresh insights into how and why
we lie, how our culture has become increasingly tolerant of
deception, the cost it exacts on us, and what to do about it. His
work is at once surprising and sobering, full of corrections for
common myths and explanations of pervasive oversimplifications.
Dimensions of Human Behavior: Person and Environment, Fourth Edition, is the revision of a highly successful text for a core course area in the social work curriculum. Students are required to two take two theory courses that orient them to the social work perspective. This volume and its companion, provide the most comprehensive coverage available for the social work theory course. The book(s) are unique in that they provide faculty with an organizing framework which is currently not available in other texts. Our books break down the core content along three primary dimensions: Person, Environment and Time. This book covers the biological dimension (person) and the social factors (environment) that impact human development and behavior. Changes to this edition include the following: 1) Introduction to a new critical thinking/ethical decision-making feature to help students think critically how content can be applied to practice situations. 2) New and updated case material 3) New topical coverage such as greater emphasis on diversity, EBP, positive psychology, mindfulness, international and political changes in the social environment, postmodern theories, and information technology. 4) Updated photos that complement key ideas in the text. 5) Revised and enhanced student and instructor ancillary materials. 6) Stylistic design changes for a thinner, sleeker book.
You are a member of a social world on a planet that is home to about 7 billion people. This social world is filled with paradox, mystery, suspense, and outright absurdity. Explore how social psychology can help you make sense of your own social world with this engaging and accessible book. Roy F. Baumeister and Brad J. Bushman's Social Psychology And Human Nature, 3E, Brief International Edition can help you understand one of the most interesting topics of all-the sometimes bizarre and baffling but always fascinating diversity of human behavior, and how and why people act the way they do.
In "The Righteous Mind", psychologist Jonathan Haidt answers some of the most compelling questions about human relationships: Why can it sometimes feel as though half the population is living in a different moral universe? Why do ideas such as 'fairness' and 'freedom' mean such different things to different people? Why is it so hard to see things from another viewpoint? Why do we come to blows over politics and religion? Jonathan Haidt reveals that we often find it hard to get along because our minds are hardwired to be moralistic, judgemental and self-righteous. He explores how morality evolved to enable us to form communities, and how moral values are not just about justice and equality - for some people authority, sanctity or loyalty matter more. Morality binds and blinds, but, using his own research, Haidt proves it is possible to liberate ourselves from the disputes that divide good people. "A landmark contribution to humanity's understanding of itself". ("The New York Times"). "A truly seminal book". (David Goodhart, "Prospect"). "A tour de force - brave, brilliant, and eloquent. It will challenge the way you think about liberals and conservatives, atheism and religion, good and evil". (Paul Bloom, author of "How Pleasure Works"). "Compelling ...a fluid combination of erudition and entertainment". (Ian Birrell, "Observer"). "Lucid and thought-provoking ...deserves to be widely read". (Jenni Russell, "Sunday Times"). Jonathan Haidt is a social and cultural psychologist. He has been on the faculty of the University of Virginia since 1995 and is currently a visiting professor of business ethics at New York University's Stern School of Business. He is the co-editor of "Flourishing: Positive Psychology" and the "Life Well Lived", and is the author of "The Happiness Hypothesis: Finding Modern Truth in Ancient Wisdom".
Good conversation is at the heart of networking, meetings, interviews, negotiations and raising your profile. It can ease your way in work, enabling you to build alliances, create strong relationships with staff, bosses and clients, succeed at interviews, motivate and inspire. But conversation is something most of us were never taught! We learn to speak as babies, but how conversation actually works is something most of us pick up only haphazardly, and many have yet to learn. Why is it some of us are stuck for words, but others blabber or can't stop? What is it that some people have naturally which enables them to converse comfortably and easily, to engage people and build better relationships? The Art of Conversation will show you step by step how to converse skillfully and enjoyably with other people, at home, at work, on the phone and in the street- even if you're daunted now, discover the difference good conversation can make in every aspect of your life. Learn to: -Overcome the most common block to good conversation- fear; find out how to break the silence and keep the conversation going - Understand the different types of conversation and how they work- which topics and language are suitable for the occasion - Learn simple methods for being heard and understood, including speaking clearly and audibly, listening well and using non-verbal communication - Find out how to hold a conversation in tricky situations, including how to disagree, how to speak to those in authority and people you find difficult -Use conversation to form relationships, improve friendships, make the sale, chat people up, to learn, influence and persuade.
Also available as a Time Warner AudioBook
The tipping point is that magic moment when an idea, trend, or social behavior crosses a threshold, tips, and spreads like wildfire. Just as a single sick person can start an epidemic of the flu, so too can a small but precisely targeted push cause a fashion trend, the popularity of a new product, or a drop in the crime rate. This bestselling book, in which Malcolm Gladwell brilliantly illuminates the tipping point phenomenon, is already changing the way people throughout the world think about selling products and disseminating ideas.
You are a member of a social world on a planet that is home to about 7 billion people. This social world is filled with paradox, mystery, suspense, and outright absurdity. Explore how social psychology can help you make sense of your own social world with this engaging and accessible book. Roy F. Baumeister and Brad J. Bushman's Social Psychology And Human Nature, International Edition can help you understand one of the most interesting topics of all-the sometimes bizarre and baffling but always fascinating diversity of human behavior, and how and why people act the way they do.
You probably speak 20,000 words a day, give or take, and each one influences those who listen. No wonder God has so much to say about our words. We are all counselors, whether we realize it or not! Speaking Truth in Love is a blueprint for communication that strengthens community in Christ. The principles outlined in this pivotal work are specific to counseling, yet extend to marriage, family, friendship, business and the church. ? Have you ever wondered how to be a more effective counselor? ? Have you ever looked for a better way to talk to difficult people? ? Have you ever wanted to express faith and love more naturally in your relationships? Practical in its approach yet comprehensive in its scope, Speaking Truth in Love is sure to become required reading for anyone interested in pursuing a career as a counselor or anyone else who longs for ways to redeem relationships.
Being a leader means working with people, and that's not always easy Whether in your office, church, neighborhood, or elsewhere, your interpersonal relationships can make or break you as a leader. That's why it's so important to be a "people person" and develop your skills in tapping that most precious of all resources: people.
In this powerful new book, America's leadership expert John Maxwell helps you
discover and develop the qualities of an effective "people person" improve your relationships in every area of life understand and help difficult people overcome differences and personality traits that can cause friction inspire others to excellence and success
Loaded with life-enriching, life-changing principles for relating positively and powerfully with your family, friends, colleagues, and clients, " Be a People Person" is certain to help you bring out the best in others-and that's what effective leadership is all about.
Show how the ever-changing field of Social Psychology is useful in students' everyday lives. The integration of application into the main body chapters helps students see the connection between theory and real world experiences. This classic text retains the hallmark of its own past success: up-to-date coverage of the quickly evolving subject matter written in a lively manner that has been embraced by hundreds of thousands of students around the world. This book continues to balance its coverage of fundamentals with current research. Teaching & Learning Experience * Personalize Learning - The new MyPsychLab delivers proven results in helping students succeed, provides engaging experiences that personalize learning, and comes from a trusted partner with educational expertise and a deep commitment to helping students and instructors achieve their goals. * Improve Critical Thinking - APS Reader, Current Directions in Social Psychology and a new personalized study plan in MyPsychLab help students develop critical thinking skills. * Engage Students - New in-text essays reflect current research trends and show how the field relates to today's social world, helping to engage students in the material. * Explore Research - Balanced coverage of fundamentals with current research. New content on emotion and attitude formation is included. * Support Instructors - ClassPrep helps instructors keep students engaged throughout every class. Sample chapter and more available on our preview site! www.pearsonhighered.com/fall2011preview/#Psych
Sibling matters underlie issues at the core of many clinical difficulties presented by adult clients. Recent studies show that individuals with a close sibling relationship are more emotionally mature, are happier, have positive psychological well-being, and have closer friendships. This book incorporates the latest research and clinical work in family dynamics to examine multiple angles of integrating sibling issues in therapy. Using theoretical perspectives, a wealth of empirical data, testing instruments, and case studies readers will experience an engaging and thorough examination of these issues, along with obtaining tools and techniques that can immediately be implemented in practice.
Social psychology is about the people who populate our everyday lives, and how they affect our 'personal universe', defining who we are, and shaping our behaviour, beliefs, attitudes, and ideology. In an age where we've mapped the human genome and explored much of the physical world, the study of people's behaviour is one of the most exciting frontiers of scientific endeavor. In this Very Short Introduction Richard Crisp tells the story of social psychology, its history, concepts and major theories. Discussing the classic studies that have defined the discipline, Crisp introduces social psychology's key thinkers, and shows how their personal histories spurred them to understand what connects people to people, and the societies in which we live. Taking us from the first ideas of the discipline to its most cutting edge developments, Crisp demonstrates how social psychology remains profoundly relevant to everyday life. From attitudes to attraction, prejudice to persuasion, health to happiness - social psychology provides insights that can change the world, and help us tackle the defining problems of the 21st century. ABOUT THE SERIES: The Very Short Introductions series from Oxford University Press contains hundreds of titles in almost every subject area. These pocket-sized books are the perfect way to get ahead in a new subject quickly. Our expert authors combine facts, analysis, perspective, new ideas, and enthusiasm to make interesting and challenging topics highly readable.
A provocative history of violence--from the "New York Times" bestselling author of "The Stuff of Thought" and "The Blank Slate"
Believe it or not, today we may be living in the most peaceful moment in our species' existence. In his gripping and controversial new work, "New York Times" bestselling author Steven Pinker shows that despite the ceaseless news about war, crime, and terrorism, violence has actually been in decline over long stretches of history. Exploding myths about humankind's inherent violence and the curse of modernity, this ambitious book continues Pinker's exploration of the essence of human nature, mixing psychology and history to provide a remarkable picture of an increasingly enlightened world.
The Olympics. X-Factor. The Rich List. The Nobel Prize.Everywhere you look: competition - for fame, money, attention, status. Being top seems to be everything - but what is it costing all of us? We depend on competition and expect it to identify the best, make complicated decisions easy and to motivate the lazy and inspire the dreamers. But, as Margaret Heffernan shows in this eye-opening look at competition, competition regularly produces just what we don't want: rising levels of fraud, cheating, stress, inequality and political stalemate. Siblings won't speak to each other. Children burn out at school. Doping proliferates among athletes. Auditors and fund managers go to jail for insider trading. Winners seem to take all while the desire to win consumes all, inciting panic and despair. We now know that competition often doesn't work, that the best do not always rise to the top and the so-called efficiency of competition creates a great deal of waste. So what are our alternatives? What are the skills needed for creative collaboration and how do we hone them? Talking to scientists, musicians, athletes, entrepreneurs and executives, in the follow-up to her bestselling Wilful Blindness, Margaret Heffernan has discovered that, around the world, individuals and organizations are finding creative, cooperative ways to work that don't pit people against each other but support them in their desire to work together. While the rest of the world remains mired in pitiless sniping, racing to the bottom, the future belongs to the people and companies who have learned that they are greater working together than against one another. Some call that soft but it's harder than anything they've done before. They are the real winners, sharing a bigger prize.
A groundbreaking look at why our interactions with others hold the
key to success
This book provides an argumentation model for means end-reasoning, a distinctive type of reasoning used for problem-solving and decision-making. Means end-reasoning is modelled as goal-directed argumentation from an agent's goals and known circumstances, and from an action selected as a means, to a decision to carry out the action. Goal-based Reasoning for Argumentation provides an argumentation model of this kind of reasoning showing how it is employed in settings of intelligent deliberation where agents try to collectively arrive at a conclusion on what they should do to move forward in a set of circumstances. The book explains how this argumentation model can help build more realistic computational systems of deliberation and decision-making, and shows how such systems can be applied to solve problems posed by goal-based reasoning in numerous fields, from social psychology and sociology, to law, political science, anthropology, cognitive science, artificial intelligence, multi-agent systems, and robotics.
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