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Books > Social sciences > Psychology > Social, group or collective psychology

Humiliation - And Other Essays on Honor, Social Discomfort, and Violence (Paperback): William Ian Miller Humiliation - And Other Essays on Honor, Social Discomfort, and Violence (Paperback)
William Ian Miller
R525 Discovery Miles 5 250 Within 7 - 15 working days

How do we feel when our friend turns up with a holiday present and we have nothing ready to give in exchange? What lies behind our small social panics and the maneuvers we use, to avoid losing face? Recognizing how much we care about how others see us, this wise and witty book tackles the complex subject of humiliation and the emotions that keep us going as self-respecting social actors.

William Ian Miller writes astutely about a host of homely and seemingly banal social occasions and shows us what is buried behind them. In his view, our lives are permeated with sometimes merely uncomfortable, sometimes hair-raising rituals of shame and humiliation. Take the unwanted dinner invitation, the exchange of valentines in grade school, or the "diabolically ingenious invention of the bridal registry." Readers will have no trouble recognizing the social situations he finds indicative of our often perilous dealings with each other.

Educated as a literary critic and philologist, by profession a historian of medieval Iceland, by employment a law professor, Miller ranges comfortably beyond his areas of formal expertise to talk about emotions across time and culture. His scenarios are based on incidents from his own college town and from the Iceland of the sagas. He also makes incursions into the emotional worlds represented in the Middle English poem, Sir Gawain and the Green Knight, and in some of the works of Shakespeare, Dostoyevsky, and others. Indeed, one theme that gradually becomes specific is how meaning travels from one culture to another. Ancient codes of honor, he insists, still function in contemporary American life.

Some of Miller's narratives are unsettling, and he acknowledges that a certain ironical misanthropy may run through his discussions. But he succeeds in cutting through a mountain of pretensions to entertain and enlighten us.

Difficult Conversations - How to Discuss What Matters Most (Paperback): Douglas Stone, Bruce Patton, Sheila Heen Difficult Conversations - How to Discuss What Matters Most (Paperback)
Douglas Stone, Bruce Patton, Sheila Heen; Foreword by Roger Fisher
R288 R220 Discovery Miles 2 200 Save R68 (24%) Within 7 - 11 working days

The 10th-anniversary edition of the "New York Times" business bestseller-now updated with "Answers to Ten Questions People Ask"
We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you "Getting to Yes, Difficult Conversations" provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to:
? Decipher the underlying structure of every difficult conversation
? Start a conversation without defensiveness
? Listen for the meaning of what is not said
? Stay balanced in the face of attacks and accusations
? Move from emotion to productive problem solving

Social Psychology, Volume 2 (Hardcover): Elliot Aronson, Anthony R. Pratkanis Social Psychology, Volume 2 (Hardcover)
Elliot Aronson, Anthony R. Pratkanis
R3,596 Discovery Miles 35 960 Within 7 - 15 working days

This major new series reproduces an authoritative selection of the most significant articles in different areas of psychology. It focuses in particular on influential articles which are not found in other similar colelctions.

Many of these articles are only available in specialized journals and therfore are not accessible in every library. This landmark series will make a contribution to scholarship and teaching in psychology. It will imorove access to important areas of literature which are difficult to locate, even in the archives of many libraries throughout the world.

Important features in each book make the series an essential research and reference tool, including introductions written by the individual editors providing a lucid survey of difference branches of psychology. The pagination of the original articles has been deliberately retained to facilitate ease of reference. A comprehensive author and subject index guides the reader instantly to major and minor topics within the literature.

Connect Access Card for Essentials of Understanding Psychology (Digital product license key, 12th ed.): Robert Feldman Connect Access Card for Essentials of Understanding Psychology (Digital product license key, 12th ed.)
Robert Feldman
R1,926 Discovery Miles 19 260 Within 7 - 11 working days
The Culture Map - Breaking Through the Invisible Boundaries of Global Business (Hardcover): Erin Meyer The Culture Map - Breaking Through the Invisible Boundaries of Global Business (Hardcover)
Erin Meyer
R465 R350 Discovery Miles 3 500 Save R115 (25%) Within 7 - 11 working days

As today's business world becomes ever-more global and virtual, executives and managers are expected to work harmoniously together with counterparts from a broad array dramatically different cultures and backgrounds, often without leaving their desks. But when you throw people together who come from starkly different backgrounds and cultures-- from Americans who precede anything negative with three nice comments to French, Dutch, Israelis and Germans who get straight to the point (your presentation was simply awful); from Latin Americans and Asians who are steeped in hierarchy to the Scandinavians who think the best boss is just one of the crowd-- the result can sometimes be disastrous. Even with English as a global language, it's easy to fall into cultural traps that endanger careers and sink deals. In The Culture Map, renowned expert Erin Meyer offers highly practical and timely perspective on one of today's most pressing business issues: how do different cultures influence the way to do business when working globally? And she explains how to dramatically increase business success by improving one's ability to understand the cultural drivers of colleagues, clients, and suppliers from different countries. With the rapid increase in global call centers, outsourcing, supply chains, and project teams, cultural diversity touches almost everyone. Globalization has led to the rapid connection of internationally based employees from all levels of multinational companies. The advent of information and communication technology means that work itself has globalized. Where once you might have been expected to collaborate with colleagues from one or two foreign territories, today many people are part of global networks connected with people scattered around the world. Yet most managers have little understanding of how local culture impacts global interaction. Even those who are culturally informed, travel extensively, and have lived abroad often have few strategies for dealing with the cross-cultural complexity that affects their team's day-to-day effectiveness. The Culture Map provides a new way forward, with vital insights for working effectively and sensitively with one's counterparts in the new global marketplace.

A History of Modern Psychology (Paperback, International ed of 9th revised ed): Duane Schultz, Sydney Ellen Schultz A History of Modern Psychology (Paperback, International ed of 9th revised ed)
Duane Schultz, Sydney Ellen Schultz
R705 R602 Discovery Miles 6 020 Save R103 (15%) Within 8 - 13 working days

A market leader for over 30 years, A HISTORY OF MODERN PSYCHOLOGY has been praised for its comprehensive coverage and biographical approach. Focusing on modern psychology, the text's coverage begins with the late 19th century. The authors personalize the history of psychology not only by using biographical information on influential theorists, but also by showing how major events in those theorists' lives have affected the authors' own ideas, approaches, and methods. Substantial updates in this edition include discussions of evolutionary psychology, cognitive neuroscience, and positive psychology. The result is a text that is as timely and relevant today as it was when it was first introduced.

Expert Political Judgment - How Good Is It? How Can We Know? (Paperback, New): Philip E. Tetlock Expert Political Judgment - How Good Is It? How Can We Know? (Paperback, New)
Philip E. Tetlock; Preface by Philip E. Tetlock
R390 R344 Discovery Miles 3 440 Save R46 (12%) Within 7 - 13 working days

Since its original publication, Expert Political Judgment by New York Times bestselling author Philip Tetlock has established itself as a contemporary classic in the literature on evaluating expert opinion.Tetlock first discusses arguments about whether the world is too complex for people to find the tools to understand political phenomena, let alone predict the future. He evaluates predictions from experts in different fields, comparing them to predictions by well-informed laity or those based on simple extrapolation from current trends. He goes on to analyze which styles of thinking are more successful in forecasting. Classifying thinking styles using Isaiah Berlin's prototypes of the fox and the hedgehog, Tetlock contends that the fox--the thinker who knows many little things, draws from an eclectic array of traditions, and is better able to improvise in response to changing events--is more successful in predicting the future than the hedgehog, who knows one big thing, toils devotedly within one tradition, and imposes formulaic solutions on ill-defined problems. He notes a perversely inverse relationship between the best scientific indicators of good judgement and the qualities that the media most prizes in pundits--the single-minded determination required to prevail in ideological combat. Clearly written and impeccably researched, the book fills a huge void in the literature on evaluating expert opinion. It will appeal across many academic disciplines as well as to corporations seeking to develop standards for judging expert decision-making. Now with a new preface in which Tetlock discusses the latest research in the field, the book explores what constitutes good judgment in predicting future events and looks at why experts are often wrong in their forecasts.

Quiet - The Power of Introverts in a World That Can't Stop Talking (Paperback): Susan Cain Quiet - The Power of Introverts in a World That Can't Stop Talking (Paperback)
Susan Cain 1
R293 R226 Discovery Miles 2 260 Save R67 (23%) Within 7 - 11 working days

The book that started the Quiet Revolution
At least one-third of the people we know are introverts. They are the ones who prefer listening to speaking; who innovate and create but dislike self-promotion; who favor working on their own over working in teams. It is to introverts--Rosa Parks, Chopin, Dr. Seuss, Steve Wozniak--that we owe many of the great contributions to society.
In "Quiet, "Susan Cain argues that we dramatically undervalue introverts and shows how much we lose in doing so. She charts the rise of the Extrovert Ideal throughout the twentieth century and explores how deeply it has come to permeate our culture. She also introduces us to successful introverts--from a witty, high-octane public speaker who recharges in solitude after his talks, to a record-breaking salesman who quietly taps into the power of questions. Passionately argued, superbly researched, and filled with indelible stories of real people, "Quiet "has the power to permanently change how we see introverts and, equally important, how they see themselves.
Now with Extra Libris material, including a reader's guide and bonus content

The Happy Traveler - Unpacking the Secrets of Better Vacations (Paperback): Jaime L Kurtz The Happy Traveler - Unpacking the Secrets of Better Vacations (Paperback)
Jaime L Kurtz
R348 R269 Discovery Miles 2 690 Save R79 (23%) Within 7 - 11 working days
Against Empathy - The Case for Rational Compassion (Hardcover): Paul Bloom Against Empathy - The Case for Rational Compassion (Hardcover)
Paul Bloom
R458 R342 Discovery Miles 3 420 Save R116 (25%) Within 7 - 11 working days
Give and Take - Why Helping Others Drives Our Success (Paperback): Adam Grant Give and Take - Why Helping Others Drives Our Success (Paperback)
Adam Grant 1
R290 R222 Discovery Miles 2 220 Save R68 (23%) Within 7 - 11 working days

A groundbreaking look at why our interactions with others hold the key to success
For generations, we have focused on the individual drivers of success: passion, hard work, talent, and luck. But in today's dramatically reconfigured world, success is increasingly dependent on how we interact with others. In "Give and Take," Adam Grant, an award-winning researcher and Wharton's highest-rated professor, examines the surprising forces that shape why some people rise to the top of the success ladder while others sink to the bottom. Praised by social scientists, business theorists, and corporate leaders, "Give and Take" opens up an approach to work, interactions, and productivity that is nothing short of revolutionary.

In Sheep's Clothing - Understanding and Dealing with Manipulative People (Paperback, Revised ed.): George K Simon In Sheep's Clothing - Understanding and Dealing with Manipulative People (Paperback, Revised ed.)
George K Simon 2
R288 R220 Discovery Miles 2 200 Save R68 (24%) Within 7 - 11 working days

Dr. George Simon knows how people push your buttons. Your children--especially teens--are expert at it, as is your mate. A co-worker may quietly undermine your efforts while professing to be helpful, or your boss may prey on your weaknesses. Manipulative people have two goals: to win and to look good doing it. Often those they abuse are only vaguely aware of what is happening to them. In this eye-opening book, you'll also discover...

* 4 reasons why victims have a hard time leaving abusive relationships

* Power tactics manipulators use to push their own agendas and justify their behavior

*Ways to redefine the rules of engagement between you and an abuser

* How to spot potential weaknesses in your character that can set you up for manipulation.

* 12 tools for personal empowerment to help you maintain greater strength in all relationships

Trust and Power (Paperback): Niklas Luhmann Trust and Power (Paperback)
Niklas Luhmann; Translated by Howard Davies, John Raffan, Kathryn Rooney; Edited by Michael King, …
R637 R553 Discovery Miles 5 530 Save R84 (13%) Within 7 - 13 working days

In this important book, Niklas Luhmann uses his powers as an analyst of the social system to examine two of the most important concepts which hold that system together and allow it to evolve: trust and power. He criticises those theoretical accounts whose roots lie in what he refers to as ideologies accounts which use implicit beliefs in particular conceptions of human nature to explain and predict social action in a one-dimensional way. Theories of rational choice and moralistic explanations are taken to task, as are the theories of both Marx and Habermas. Luhmann's unique scientific sociology underpins every page and enables him to highlight the potential shortcomings of these narrative approaches. Underlying this approach is the idea that ideologically-based social theory, whether critical or conservative, is unable to do justice to the complexities existing within the parameters of social systems, individuals, and the interactions between them. He aims to show instead how only a painstaking systems analysis can capture these intricacies. Although written over 40 years ago, Luhmann's complex vision of the operations of trust and power provides a wealth of insights of considerable value to scholars and students grappling with contemporary social and economic problems. The editors' introduction to this new edition and the significant revisions they have made to the translation will help to reveal the richness and clarity of this vision and its relevance to the ways that trust and power operate in today's society.

The Dance of Connection - how to talk to someone when you're mad, hurt, scared, frustrated, insulted, betrayed, or... The Dance of Connection - how to talk to someone when you're mad, hurt, scared, frustrated, insulted, betrayed, or desperate (Paperback, 1st Quill ed)
Harriet Lerner
R269 R205 Discovery Miles 2 050 Save R64 (24%) Within 7 - 11 working days

In her most affirming and life-changing book yet, Dr. Harriet Lerner teaches us how to restore love and connection with the people who matter the most. In The Dance of Connection we learn what to say (and not say) when:

  • We need an apology, and the person who has harmed us won't apologize or be accountable.
  • We don't know how to take a conversation to the next level when we feel desperate.
  • We feel worn down by the other person's criticism, negativity, or irresponsible behavior.
  • We have been rejected or cut off, and the other person won't show up for the conversation.
  • We are struggling with staying or leaving, and we don't know our "bottom line."
  • We are convinced that we've tried everything -- and nothing changes.

Filled with compelling personal stories and case examples, Lerner outlines bold new "voice lessons" that show us how to speak with honor and personal integrity, even when the other person behaves badly.

Whether we're dealing with a partner, parent, sister, or best friend, The Dance of Connection teaches us how to navigate our most important relationships with clarity, courage, and joyous conviction.

Ordinary Jews - Choice and Survival during the Holocaust (Hardcover): Evgeny Finkel Ordinary Jews - Choice and Survival during the Holocaust (Hardcover)
Evgeny Finkel
R503 R435 Discovery Miles 4 350 Save R68 (14%) Within 7 - 13 working days

How Jewish responses during the Holocaust shed new light on the dynamics of genocide and political violenceFocusing on the choices and actions of Jews during the Holocaust, Ordinary Jews examines the different patterns of behavior of civilians targeted by mass violence. Relying on rich archival material and hundreds of survivors' testimonies, Evgeny Finkel presents a new framework for understanding the survival strategies in which Jews engaged: cooperation and collaboration, coping and compliance, evasion, and resistance. Finkel compares Jews' behavior in three Jewish ghettos-Minsk, Krakow, and Bialystok-and shows that Jews' responses to Nazi genocide varied based on their experiences with prewar policies that either promoted or discouraged their integration into non-Jewish society.Finkel demonstrates that while possible survival strategies were the same for everyone, individuals' choices varied across and within communities. In more cohesive and robust Jewish communities, coping-confronting the danger and trying to survive without leaving-was more organized and successful, while collaboration with the Nazis and attempts to escape the ghetto were minimal. In more heterogeneous Jewish communities, collaboration with the Nazis was more pervasive, while coping was disorganized. In localities with a history of peaceful interethnic relations, evasion was more widespread than in places where interethnic relations were hostile. State repression before WWII, to which local communities were subject, determined the viability of anti-Nazi Jewish resistance.Exploring the critical influences shaping the decisions made by Jews in Nazi-occupied eastern Europe, Ordinary Jews sheds new light on the dynamics of collective violence and genocide.

The Charisma Myth - How Anyone Can Master the Art and Science of Personal Magnetism (Paperback): Olivia Fox Cabane The Charisma Myth - How Anyone Can Master the Art and Science of Personal Magnetism (Paperback)
Olivia Fox Cabane
R272 R208 Discovery Miles 2 080 Save R64 (24%) Within 7 - 11 working days

What if charisma "could" be taught? The charisma myth is the idea that charisma is a fundamental, inborn quality--you either have it (Bill Clinton, Steve Jobs, Oprah) or you don't. But that's simply not true, as Olivia Fox Cabane reveals. Charismatic behaviors can be learned and perfected by anyone. Drawing on techniques she originally developed for Harvard and MIT, Cabane breaks charisma down into its components. Becoming more charismatic doesn't mean transforming your fundamental personality. It's about adopting a series of specific practices that fit in with the personality you already have. "The Charisma Myth" shows you how to become more influential, more persuasive, and more inspiring.

Invisible Influence - The Hidden Forces That Shape Behavior (Hardcover): Jonah Berger Invisible Influence - The Hidden Forces That Shape Behavior (Hardcover)
Jonah Berger
R457 R342 Discovery Miles 3 420 Save R115 (25%) Within 7 - 11 working days
The Lonely City - Adventures in the Art of Being Alone (Paperback, Main): Olivia Laing The Lonely City - Adventures in the Art of Being Alone (Paperback, Main)
Olivia Laing 1
R224 R186 Discovery Miles 1 860 Save R38 (17%) Within 7 - 11 working days

SHORTLISTED FOR THE 2016 GORDON BURN PRIZECHOSEN AS 'BOOK OF THE YEAR' BYObserverGuardianTelegraphIrish TimesNew StatesmanTimes Literary SupplementHeraldWhen Olivia Laing moved to New York City in her mid-thirties, she found herself inhabiting loneliness on a daily basis. Increasingly fascinated by this most shameful of experiences, she began to explore the lonely city by way of art. Moving fluidly between the works and lives of some of the city's most compelling artists, Laing conducts an electric, dazzling investigation into what it means to be alone, illuminating not only the causes of loneliness but also how it might be resisted and redeemed.

Study Guide for Ryckman's Theories of Personality (Paperback, 9th edition): Richard M. Ryckman Study Guide for Ryckman's Theories of Personality (Paperback, 9th edition)
Richard M. Ryckman
R694 R588 Discovery Miles 5 880 Save R106 (15%) Within 8 - 13 working days
The Confidence Game - The Psychology of the Con and Why We Fall for It Every Time (Paperback, Main): Maria Konnikova The Confidence Game - The Psychology of the Con and Why We Fall for It Every Time (Paperback, Main)
Maria Konnikova 1
R204 R170 Discovery Miles 1 700 Save R34 (17%) Within 7 - 11 working days

The con artist: from Bernie Madoff to Clark Rockefeller to Lance Armstrong. How do they get away with it? And what keeps us falling for them, over and over again? In The Confidence Game, Maria Konnikova investigates the psychological principles that underlie each stage of the swindle, from the put-up all the way to the fix, and how we can train ourselves to spot a story that isn't all it seems.

Mating In Captivity - Unlocking Erotic Intelligence (Paperback): Esther Perel Mating In Captivity - Unlocking Erotic Intelligence (Paperback)
Esther Perel
R272 R229 Discovery Miles 2 290 Save R43 (16%) Within 7 - 15 working days

One of the world's most respected voices on erotic intelligence, Esther Perel offers a bold, provocative new take on intimacy and sex. Mating in Captivity invites us to explore the paradoxical union of domesticity and sexual desire, and explains what it takes to bring lust home.

Drawing on more than twenty years of experience as a couples therapist, Perel examines the complexities of sustaining desire. Through case studies and lively discussion, Perel demonstrates how more exciting, playful, and even poetic sex is possible in long-term relationships. Wise, witty, and as revelatory as it is straightforward, Mating in Captivity is a sensational book that will transform the way you live and love.

What Works - Gender Equality by Design (Hardcover): Iris Bohnet What Works - Gender Equality by Design (Hardcover)
Iris Bohnet
R467 R352 Discovery Miles 3 520 Save R115 (25%) Within 7 - 11 working days

Gender equality is a moral and a business imperative. But unconscious bias holds us back, and de-biasing people's minds has proven to be difficult and expensive. Diversity training programs have had limited success, and individual effort alone often invites backlash. Behavioral design offers a new solution. By de-biasing organizations instead of individuals, we can make smart changes that have big impacts. Presenting research-based solutions, Iris Bohnet hands us the tools we need to move the needle in classrooms and boardrooms, in hiring and promotion, benefiting businesses, governments, and the lives of millions.What Works is built on new insights into the human mind. It draws on data collected by companies, universities, and governments in Australia, India, Norway, the United Kingdom, the United States, Zambia, and other countries, often in randomized controlled trials. It points out dozens of evidence-based interventions that could be adopted right now and demonstrates how research is addressing gender bias, improving lives and performance. What Works shows what more can be done--often at shockingly low cost and surprisingly high speed.

The Power Paradox - How We Gain and Lose Influence (Paperback): Dacher Keltner The Power Paradox - How We Gain and Lose Influence (Paperback)
Dacher Keltner
R320 R275 Discovery Miles 2 750 Save R45 (14%) Within 4 - 8 working days

A revolutionary rethinking of everything we know about powerIt shapes every interaction we have, whether we're trying to get a two-year-old to eat green vegetables or ask for a promotion at work. But how do we really gain power? And what does it do to us?As renowned psychologist Dacher Keltner reveals, the new science of power shows that our Machiavellian view of status is wrong. Influence comes not to those who are ruthless, but to those with socially intelligence and empathy. Yet, ironically, the seductions of success lead us to lose those very qualities that made us powerful in the first place. Keltner draws on fascinating case studies to illuminate this 'power paradox', revealing how it shapes not just companies and elections but everyday relationships. As his myth-busting research shows, power - and powerlessness - distorts our behaviour, affecting whether or not we will have an affair, break the law, drive recklessly or find our purpose in life.In twenty original 'power principles', Keltner shows how we can retain power by maintaining a focus on others. By redefining power as the ability to do good, The Power Paradox turns everything we know about influence, status and inequality upside down.

Expert Political Judgment - How Good Is It? How Can We Know? (Hardcover, New): Philip E. Tetlock Expert Political Judgment - How Good Is It? How Can We Know? (Hardcover, New)
Philip E. Tetlock; Preface by Philip E. Tetlock
R1,609 R1,325 Discovery Miles 13 250 Save R284 (18%) Within 7 - 13 working days

Since its original publication, Expert Political Judgment by New York Times bestselling author Philip Tetlock has established itself as a contemporary classic in the literature on evaluating expert opinion.Tetlock first discusses arguments about whether the world is too complex for people to find the tools to understand political phenomena, let alone predict the future. He evaluates predictions from experts in different fields, comparing them to predictions by well-informed laity or those based on simple extrapolation from current trends. He goes on to analyze which styles of thinking are more successful in forecasting. Classifying thinking styles using Isaiah Berlin's prototypes of the fox and the hedgehog, Tetlock contends that the fox--the thinker who knows many little things, draws from an eclectic array of traditions, and is better able to improvise in response to changing events--is more successful in predicting the future than the hedgehog, who knows one big thing, toils devotedly within one tradition, and imposes formulaic solutions on ill-defined problems. He notes a perversely inverse relationship between the best scientific indicators of good judgement and the qualities that the media most prizes in pundits--the single-minded determination required to prevail in ideological combat. Clearly written and impeccably researched, the book fills a huge void in the literature on evaluating expert opinion. It will appeal across many academic disciplines as well as to corporations seeking to develop standards for judging expert decision-making. Now with a new preface in which Tetlock discusses the latest research in the field, the book explores what constitutes good judgment in predicting future events and looks at why experts are often wrong in their forecasts.

The Guide to Franchising (Paperback, 7th edition): Martin Mendelsohn The Guide to Franchising (Paperback, 7th edition)
Martin Mendelsohn
R556 R482 Discovery Miles 4 820 Save R74 (13%) Within 8 - 13 working days

The Guide to Franchising first published in 1970 is a comprehensive guide to all aspects of franchising not only is it a valuable introduction to this growing area of business for those who are unfamiliar with franchising, and answers the fundamental questions: why franchise your business? Why take up a franchise? What can be franchised? The book also functions as a practical guide for those already involved in franchising. It examines how to become a franchisor or franchisee and the relationship between the two parties. The seventh edition has been substantially revised and updated to reflect recent experience and developments in the field. The book is very comprehensive and includes international development and examples of franchise specific regulation from around the world.

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