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This clear and engaging book explains the basic psychological concepts of group dynamics with a focus on their application with teams in the workplace. Grounded in psychology research but with a very practical focus on organizational behavior issues, this book helps readers understand and participate in teams more effectively in day-to-day work. The fourth edition has been updated and streamlined throughout, and coverage of the latest research is incorporated in every chapter. Key new topics include emotional intelligence and the impact of diversity on teamwork. In addition, new 'Leading Virtual Teams' feature has been added to provide guidance and tips to off-site teams that are using communication technology to facilitate their work on shared tasks. Features: - Examines basic group dynamics concepts, such as goals, norms, cooperation, and communication - Reviews the main challenges that teams faceA'such as conflict, decision making, problem solving, creativity, and valuing diversity - Discusses the organizational context of teams including the impacts of organizational culture, virtual teamwork, rewarding teams, and team building - An appendix contains tools and advice to help students in project teams
The revolutionary study of how the place where we grew up shapes the way we think, feel, and act-- with new dimensions and perspectives
Based on research conducted in more than seventy countries over a forty-year span, "Cultures and Organizations" examines what drives people apart--when cooperation is so clearly in everyone's interest. With major new contributions from Michael Minkov's analysis of data from the World Values Survey, as well as an account of the evolution of cultures by Gert Jan Hofstede, this revised and expanded edition: Reveals the "moral circles" from which national societies are built and the unexamined rules by which people think, feel, and act Explores how national cultures differ in the areas of inequality, assertiveness versus modesty, and tolerance for ambiguity Explains how organizational cultures differ from national cultures--and how they can be managed Analyzes stereotyping, differences in language, cultural roots of the 2008 economic crisis, and other intercultural dynamics
#1 "New York Times" Business Bestseller
An innovative, groundbreaking book that will captivate readers of
Malcolm Gladwell, Daniel Pink, "The Power of Habit," and "Quiet"
MASTERING COMPETENCIES IN FAMILY THERAPY: A PRACTICAL APPROACH TO THEORY AND CLINICAL CASE DOCUMENTATION, 2nd Edition provides a competency-based approach to teaching clinical skills in marriage and family therapy-an approach adopted by the American Association for Marriage and Family Therapy (AAMFT). Using a light and inviting tone, author Diane R. Gehart offers a comprehensive five-step model for competent treatment, which guides readers through case conceptualization, clinical assessment (diagnosis) and case management, treatment planning, evaluation of progress, and documentation. The book also includes an introduction to the importance of theory and evidence-based practice in all five steps, and a set of useful clinical forms that can be applied in practice environments. Available with InfoTrac Student Collections http: //gocengage.com/infotrac.
The Guide to Franchising first published in 1970 is a comprehensive guide to all aspects of franchising not only is it a valuable introduction to this growing area of business for those who are unfamiliar with franchising, and answers the fundamental questions: why franchise your business? Why take up a franchise? What can be franchised? The book also functions as a practical guide for those already involved in franchising. It examines how to become a franchisor or franchisee and the relationship between the two parties. The seventh edition has been substantially revised and updated to reflect recent experience and developments in the field. The book is very comprehensive and includes international development and examples of franchise specific regulation from around the world.
The Olympics. X-Factor. The Rich List. The Nobel Prize.Everywhere you look: competition - for fame, money, attention, status. Being top seems to be everything - but what is it costing all of us? We depend on competition and expect it to identify the best, make complicated decisions easy and to motivate the lazy and inspire the dreamers. But, as Margaret Heffernan shows in this eye-opening look at competition, competition regularly produces just what we don't want: rising levels of fraud, cheating, stress, inequality and political stalemate. Siblings won't speak to each other. Children burn out at school. Doping proliferates among athletes. Auditors and fund managers go to jail for insider trading. Winners seem to take all while the desire to win consumes all, inciting panic and despair. We now know that competition often doesn't work, that the best do not always rise to the top and the so-called efficiency of competition creates a great deal of waste. So what are our alternatives? What are the skills needed for creative collaboration and how do we hone them? Talking to scientists, musicians, athletes, entrepreneurs and executives, in the follow-up to her bestselling Wilful Blindness, Margaret Heffernan has discovered that, around the world, individuals and organizations are finding creative, cooperative ways to work that don't pit people against each other but support them in their desire to work together. While the rest of the world remains mired in pitiless sniping, racing to the bottom, the future belongs to the people and companies who have learned that they are greater working together than against one another. Some call that soft but it's harder than anything they've done before. They are the real winners, sharing a bigger prize.
Ohne Vertrauen kommt man im beruflichen Alltag nicht weit. Doch im internationalen Management drohen Vertrauensfallen: Aufgrund kultureller Unter-schiede bleibt man misstrauisch, Vertrauen entwickelt sich viel zu langsam oder man verliert es gar obwohl es eigentlich keinen Grund gibt, nicht zuvertrauen. Wie man solche Fallen vermeiden und die Vertrauensentwicklung fordern kann, lasst sich aber lernen. Dieses Buch erlautert die wichtigsten Vertrauensfallen und zeigt, wie man erfolgreich mit ihnen umgeht.
The author of the bestselling "You Are Not So Smart" shares more
discoveries about self-delusion and irrational thinking, and gives
readers a fighting chance at outsmarting their not-so-smart brains
At least one-third of the people we know are introverts. They are the ones who prefer listening to speaking, reading to partying; who innovate and create but dislike self-promotion; who favor working on their own over brainstorming in teams. Although they are often labeled "quiet," it is to introverts that we owe many of the great contributions to society--from van Gogh's sunflowers to the invention of the personal computer. Passionately argued, impressively researched, and filled with indelible stories of real people, Quiet shows how dramatically we undervalue introverts, and how much we lose in doing so. Taking the reader on a journey from Dale Carnegie's birthplace to Harvard Business School, from a Tony Robbins seminar to an evangelical megachurch, Susan Cain charts the rise of the Extrovert Ideal in the twentieth century and explores its far-reaching effects. She talks to Asian-American students who feel alienated from the brash, backslapping atmosphere of American schools. She questions the dominant values of American business culture, where forced collaboration can stand in the way of innovation, and where the leadership potential of introverts is often overlooked. And she draws on cutting-edge research in psychology and neuroscience to reveal the surprising differences between extroverts and introverts. Perhaps most inspiring, she introduces us to successful introverts--from a witty, high-octane public speaker who recharges in solitude after his talks, to a record-breaking salesman who quietly taps into the power of questions. Finally, she offers invaluable advice on everything from how to better negotiate differences in introvert-extrovert relationships to how to empower an introverted child to when it makes sense to be a "pretend extrovert." This extraordinary book has the power to permanently change how we see introverts and, equally important, how introverts see themselves.
"As a sex writer, Jesse Bering is fearless--and peerless." --Dan
Deviant Behavior "challenges students' own biases and preconceptions." This best-selling text offers comprehensive coverage of all aspects of deviance and is noted for its blend of style and substance. "Deviant Behavior" covers a wide spectrum of theories of deviance, and analyzes numerous specific deviant behaviors. The author uses an abundance of research data, including many that debunk our common assumptions about deviant behavior. Students are exposed to the full range of theories and data about deviance, and are challenged to think about and evaluate their own biases and preconceptions. Learning GoalsUpon completing this book, readers will be able to:
WRIGHTMAN'S PSYCHOLOGY AND THE LEGAL SYSTEM shows you the critical importance of psychology's concepts and methods to the functioning of many aspects of today's legal system. Featuring topics such as competence to stand trial, the insanity defense, expert forensic testimony, analysis of eye witness identification, criminal profiling, and many others, this best-selling book gives you a comprehensive overview of psychology's contributions to the legal system, and the many roles available to trained psychologists within the system. Available with InfoTrac Student Collections http: //gocengage.com/infotrac.
Few people confess easily to taking pleasure in the misfortunes of others. Maybe this is why there is no word for the feeling in English. And so schadenfreude, that beguiling German word, is borrowed to label the experience. But most of us can secretly think of many times when a misfortune suffered by someone gave us pleasure. What sports fan can suppress delight when a hated rival loses? Political junkies know the thrill of a scandal befalling an opposing candidate. How about when an envied friend suffers a little setback? Who fails to laugh when an arrogant but untalented contestant is humiliated on American Idol, or when the embarrassing vice of an ideological politician is exposed? This book, written by one of the world's foremost scholars of envy and shame, explores the emotion we dare not admit to: schadenfreude. From garden-variety envy and competition to malignant intent and concepts of deservingness and comeuppance, psychologist Richard Smith explains why we feel schadenfreude with examples ranging from literary works and reality television to neuroscience. Although schadenfreude is hardly a feeling to nourish in oneself or to encourage as a cultural habit, Smith argues that there is no getting rid of it, when the misfortunes of others can lead to our benefit. Indeed, schadenfreude can be sweet revenge when it is personal, but as Smith argues in a fascinating exploration of anti-semitism in the 20th century that concludes the book, this passive thrill can lead to devastating consequences.
How People Judge You--And How To Come Out Looking Good
M. E. Thomas is a high-functioning non-criminal sociopath. She is charismatic, ambitious and successful. You would be charmed by her if you met her, might even be seduced by her. You would not realise that she is studying you to find your flaws, that she is ruthlessly manipulative, has no empathy and does not feel guilt or remorse. But she does like people - she likes to touch them, mould them and ruin them. She could be your friend or your boss. She could be you ...Now she writes with breathtaking honesty about her life. She also draws on the latest research to explain why at least one in twenty-five of us are sociopaths - and shows why that's not a bad thing. By turns fascinating, shocking and funny, Confessions of a Sociopath is a gripping insight into the mind of a self-confessed predator. 'Gripping and important ...revelatory ...quite the memorable roller coaster ride' Jon Ronson, author of The Psychopath Test, for New York Times Book Review 'Fascinating ...That the author is female somehow makes Confessions of a Sociopath all the more chilling' Boston Globe
Offering the most comprehensive treatment of groups available, GROUP DYNAMICS, Sixth Edition, combines an emphasis on research, empirical studies supporting theoretical understanding of groups, and extended case studies to illustrate the application of concepts to actual groups. This best-selling book builds each chapter around a real-life case, drawing on examples from a range of disciplines including psychology, law, education, sociology, and political science. Tightly weaving concepts and familiar ideas together, the text takes readers beyond simple exposure to basic principles and research findings to a deeper understanding of each topic. Available with InfoTrac Student Collections http: //gocengage.com/infotrac.
"A thoughtful, scholarly yet accessible account of emotion that speaks to current debates associated with the 'affective turn' in disciplines including sociology, cultural studies, geography and psychology... invaluable for anyone wanting to understand contemporary engagements with affect, emotion and feeling." - John Cromby, Loughborough University "This is a lucid, engaging, and thoroughly insightful review of current social scientific thinking on emotions in social life by a leading scholar in the field. Burkitt advances a radically relational conceptualisation of emotion - one which has far-reaching implications for current debates surrounding this topic. The book is sure to become essential reading for both students and researchers interested in emotion" - Jason Hughes, University of Leicester "A masterful exposition of the links between emotions and social relations. Ian Burkitt develops a powerful theory of emotions as arising in patterns of relationships. Extending the pragmatist approach of James and Dewey, Burkitt argues convincingly that emotions can be reduced to neither neurophysiological processes nor discursive practices, but are complexes of the physical, social and discursive realms as these are experienced by living human bodies in relationships. Empirically rich and theoretically deep, this is a highly readable book. - Svend Brinkmann, University of Aalborg This book is a compelling and timely addition to the study of emotions, arguing that emotion is a response to the way in which people are embedded in patterns of relationship, both to others and to significant social and political events or situations. Going beyond the traditional discursive understanding of emotions, Burkitt investigates emotions as a complex and dynamic phenomenon that includes the whole self, body and mind, but which always occur in relation to others.
Everyone wants to know how to be more influential. But most of us don't really think we can have the kind of magnetism or charisma that we associate with someone like Bill Clinton or Oprah Winfrey unless it comes naturally. Now, in Compelling People, which is already being taught at Harvard and Columbia Business Schools, John Neffinger and Matthew Kohut show that this isn't something we have to be born with-it's something we can learn. Expanding on the themes in their co-authored Harvard Business Review cover story "Connect, Then Lead," they trace the path to influence through a balance of strength (the root of respect) and warmth (the root of affection). Each seems simple, but only a few of us figure out the tricky task of projecting both at once. The ability to master this dynamic is so rare that we celebrate and elevate those people who have managed to do it. Drawing on cutting-edge social science research as well as their own work with Fortune 500 executives, members of Congress, TED speakers, and Nobel Prize winners, Neffinger and Kohut reveal: - The common thread connecting Machiavelli and Martin Luther King - The secret technique behind the success of Bill Clinton, Ann Richards and Denzel Washington-one that you can use today - How looks affect our career prospects - The single best strategy for getting someone to agree with you Offering practical advice for a range of common and challenging situations, Compelling People explains how we size each other up-and how we can learn to win the admiration, respect, and affection we desire.
What does it mean to be expressive in music performance across
diverse historical and cultural domains? What are the means at the
disposal of a performer in various time periods and musical
practice conventions? What are the conceptualisations of expression
and the roles of performers that shape expressive performance?
This volume offers women guidelines on how to improve and survive an abusive relationship, discussing various types of abusive men, analysing societal myths surrounding abuse, and answering questions about the warning signs of abuse.
Nice Bike is a collection of stories based on making meaningful
connections with others in both your work and in your life. It's
about being a part of a community, knowing that contributions
matter and experiencing a greater affiliation with others.
The European Review of Social Psychology ("ERSP") is an e-first journal published under the auspices of the European Association of Social Psychology. "ERSP" is an international journal which aims to further the international exchange of ideas by providing an outlet for substantial accounts of theoretical and empirical work, whose origins may be, but need not be, European. The emphasis of these contributions is on substantial individual programmes of research and on critical assessment of major areas of research, as well as on topics and initiatives of contemporary interest and originality.
All articles published by the European Review, whether commissioned by the editors, assisted by an international board of established scholars, or spontaneously submitted by authors are externally reviewed. Publication is subject to a positive outcome of this review process. "ERSP" (now in its 24th year) is widely accepted as one of the major international series in social psychology and accessed by all important abstracting and indexing services, including the Social Science Citation Index. With its e-first publishing model it offers authors an opportunity to participate in a well-respected publication and to disseminate their ideas quickly, while allowing readers the chance to see individual articles as soon as they are completed, without waiting for a whole volume or issue to be prepared.
Acclaimed social psychologist Claude M. Steele offers an insider's look at his groundbreaking findings on stereotypes and identity. Through dramatic personal stories, he shares the experiments and studies that show, again and again, that exposing subjects to stereotypes-merely reminding a group of female maths students about to take a test, for example, that women are considered naturally inferior to men at maths-impairs their performance in the area affected by the stereotype. Steele's conclusions shed new light on a host of social phenomena, from the racial and gender gaps in standardised test scores to the belief in the superior athletic prowess of black men. Whistling Vivaldi offers insight into how we form our senses of identity and lays out a plan for mitigating the negative effects of "stereotype threat" and reshaping our identities.
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