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Books > Social sciences > Psychology > Social, group or collective psychology

Difficult Conversations - How to Discuss What Matters Most (Paperback): Douglas Stone, Bruce Patton, Sheila Heen Difficult Conversations - How to Discuss What Matters Most (Paperback)
Douglas Stone, Bruce Patton, Sheila Heen; Foreword by Roger Fisher
R298 R243 Discovery Miles 2 430 Save R55 (18%) Within 7 - 11 working days

The 10th-anniversary edition of the "New York Times" business bestseller-now updated with "Answers to Ten Questions People Ask"
We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you "Getting to Yes, Difficult Conversations" provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to:
? Decipher the underlying structure of every difficult conversation
? Start a conversation without defensiveness
? Listen for the meaning of what is not said
? Stay balanced in the face of attacks and accusations
? Move from emotion to productive problem solving

The Confidence Game - Why We Fall for It . . . Every Time (Hardcover): Maria Konnikova The Confidence Game - Why We Fall for It . . . Every Time (Hardcover)
Maria Konnikova
R502 R400 Discovery Miles 4 000 Save R102 (20%) Within 7 - 11 working days

A compelling investigation into the minds, motives, and methods of con artists—and the people who fall for their cons over and over again.

While cheats and swindlers may be a dime a dozen, true conmen—the Bernie Madoffs, the Jim Bakkers, the Lance Armstrongs—are elegant, outsized personalities, artists of persuasion and exploiters of trust. How do they do it? Why are they successful? And what keeps us falling for it, over and over again? These are the questions that journalist and psychologist Maria Konnikova tackles in her mesmerizing new book.

From multimillion-dollar Ponzi schemes to small-time frauds, Konnikova pulls together a selection of fascinating stories to demonstrate what all cons share in common, drawing on scientific, dramatic, and psychological perspectives. Insightful and gripping, the book brings readers into the world of the con, examining the relationship between artist and victim. The Confidence Game asks not only why we believe con artists, but also examines the very act of believing and how our sense of truth can be manipulated by those around us.

The Social Brain - How Diversity Made the Modern Mind (Paperback): Richard Crisp The Social Brain - How Diversity Made the Modern Mind (Paperback)
Richard Crisp 1
R220 R167 Discovery Miles 1 670 Save R53 (24%) Within 6 - 13 working days

Is conflict caused by an inherently hostile human nature? Are efforts to promote peaceful co-existence fated to fail? Is the story of human history destined to play out a clash of civilizations? These are the questions framing contemporary debate over diversity, immigration and multiculturalism. The Social Brain provides an entirely new psychological perspective on this debate. It argues that diversity is critical to our very survival as a species; that contact with different cultures was, and is, the essential element that fuels our creativity, innovation and growth. It asserts that diversity was the key to our intellectual evolution and will be integral to helping us tackle the most pressing social, political and economic concerns of our time. The Social Brain ties the origins of the modern mind to the evolution of human society, and provides an entirely new insight into how we can harness the ingenuity and invention that reside within us all.

Is Shame Necessary? - New Uses for an Old Tool (Paperback): Jennifer Jacquet Is Shame Necessary? - New Uses for an Old Tool (Paperback)
Jennifer Jacquet
R221 R168 Discovery Miles 1 680 Save R53 (24%) Within 6 - 13 working days

In Is Shame Necessary? rising star Jennifer Jacquet shows that we have to use shame if we want to bring about political change and hold the powerful to account. In cultures that champion the individual, guilt is seen as the cornerstone of conscience yet it proves impotent in the face of corrupt corporate policies. Jennifer Jacquet persuasively argues that modern-day shaming is a non-violent form of resistance that can be used to bring about large-scale change. Shaming, Jacquet shows, works best when used sparingly, but when applied in just the right way and at just the right time, it can keep us from failing ourselves. "Shaming is society's natural stabilizer and organic risk-management mechanism, and one that is ignored in modernity, particularly in the virtual world. Worse: it has been largely ignored by researchers before Jennifer Jacquet, whose book gives us an insightful treatment of a vital topic." (Nassim Taleb, author of Antifragile).

The Power of Ted - The Empowerment Dynamic (Paperback): David Emerald The Power of Ted - The Empowerment Dynamic (Paperback)
David Emerald
R260 R212 Discovery Miles 2 120 Save R48 (18%) Within 7 - 11 working days
F*ck Feelings - One Shrink's Practical Advice for Managing All Life's Impossible Problems (Hardcover): Michael... F*ck Feelings - One Shrink's Practical Advice for Managing All Life's Impossible Problems (Hardcover)
Michael Bennett MD, Sarah Bennett
R361 R295 Discovery Miles 2 950 Save R66 (18%) Within 7 - 11 working days
The Guide to Franchising (Paperback, 7th Revised edition): Martin Mendlesohn The Guide to Franchising (Paperback, 7th Revised edition)
Martin Mendlesohn
R535 R465 Discovery Miles 4 650 Save R70 (13%) Within 8 - 13 working days

The Guide to Franchising first published in 1970 is a comprehensive guide to all aspects of franchising not only is it a valuable introduction to this growing area of business for those who are unfamiliar with franchising, and answers the fundamental questions: why franchise your business? Why take up a franchise? What can be franchised? The book also functions as a practical guide for those already involved in franchising. It examines how to become a franchisor or franchisee and the relationship between the two parties. The seventh edition has been substantially revised and updated to reflect recent experience and developments in the field. The book is very comprehensive and includes international development and examples of franchise specific regulation from around the world.

How Music Helps in Music Therapy and Everyday Life (Paperback, New Ed): Gary Ansdell How Music Helps in Music Therapy and Everyday Life (Paperback, New Ed)
Gary Ansdell; Series edited by Gary Ansdell, Tia Denora
R492 Discovery Miles 4 920 Within 7 - 11 working days

Why is music so important to most of us? How does music help us both in our everyday lives, and in the more specialist context of music therapy? This book suggests a new way of approaching these topical questions, drawing from Ansdell's long experience as a music therapist, and from the latest thinking on music in everyday life. Vibrant and moving examples from music therapy situations are twinned with the stories of 'ordinary' people who describe how music helps them within their everyday lives. Together this complementary material leads Ansdell to present a new interdisciplinary framework showing how musical experiences can help all of us build and negotiate identities, make intimate non-verbal relationships, belong together in community, and find moments of transcendence and meaning. How Music Helps is not just a book about music therapy. It has the more ambitious aim to promote (from a music therapist's perspective) a better understanding of 'music and change' in our personal and social life. Ansdell's theoretical synthesis links the tradition of Nordoff-Robbins music therapy and its recent developments in Community Music Therapy to contemporary music sociology and music studies. This book will be relevant to practitioners, academics, and researchers looking for a broad-based theoretical perspective to guide further study and policy in music, well-being, and health.

The Art of Conversation - Change Your Life with Confident Communication (Hardcover, New): Judy Apps The Art of Conversation - Change Your Life with Confident Communication (Hardcover, New)
Judy Apps 1
R249 R192 Discovery Miles 1 920 Save R57 (23%) Within 6 - 13 working days

Good conversation is at the heart of networking, meetings, interviews, negotiations and raising your profile. It can ease your way in work, enabling you to build alliances, create strong relationships with staff, bosses and clients, succeed at interviews, motivate and inspire. But conversation is something most of us were never taught! We learn to speak as babies, but how conversation actually works is something most of us pick up only haphazardly, and many have yet to learn. Why is it some of us are stuck for words, but others blabber or can t stop? What is it that some people have naturally which enables them to converse comfortably and easily, to engage people and build better relationships? The Art of Conversation will show you step by step how to converse skillfully and enjoyably with other people, at home, at work, on the phone and in the street- even if you re daunted now, discover the difference good conversation can make in every aspect of your life. Learn to: -Overcome the most common block to good conversation- fear; find out how to break the silence and keep the conversation going - Understand the different types of conversation and how they work- which topics and language are suitable for the occasion - Learn simple methods for being heard and understood, including speaking clearly and audibly, listening well and using non-verbal communication - Find out how to hold a conversation in tricky situations, including how to disagree, how to speak to those in authority and people you find difficult -Use conversation to form relationships, improve friendships, make the sale, chat people up, to learn, influence and persuade.

Psychology (Paperback, 2nd Revised edition): Bruce Hood, Daniel L Schacter, Daniel Gilbert Psychology (Paperback, 2nd Revised edition)
Bruce Hood, Daniel L Schacter, Daniel Gilbert
R1,189 Discovery Miles 11 890 Within 6 - 13 working days
Talking with Couples - Psychoanalytic Psychotherapy of the Couple Relationship (Paperback): Barbara Bianchini, Marina Capello,... Talking with Couples - Psychoanalytic Psychotherapy of the Couple Relationship (Paperback)
Barbara Bianchini, Marina Capello, Laura Dallanegra, Maria Adelaide Lupinacci, Fabio Monguzzi, …
R630 Discovery Miles 6 300 Within 6 - 13 working days

'In this compact and illuminating study of the evolving theoretical framework informing psychoanalytic work with couples, the authors highlight concepts that have been most drawn upon in developing dynamic couple therapy. They chart the shifting emphasis away from interpreting and reconstructing the past towards approaches that engage partners and therapists in constructing and reflecting on their encounters with each other in the present. The triangular space that is created through this process contains therapists as well as the couples with whom they talk, and invites us to revisit the essential nature of the therapeutic conversation in this light. A thoughtful and fascinating book that will interest everyone who is keen to understand the interior world of couple psychotherapy.'-Christopher Clulow, PhD, Senior Fellow, the Tavistock Centre for Couple Relationships, London

Understanding Human Behavior and the Social Environment (Paperback, 9th Revised edition): Charles Zastrow, Karen Kirst-Ashman Understanding Human Behavior and the Social Environment (Paperback, 9th Revised edition)
Charles Zastrow, Karen Kirst-Ashman
R644 R558 Discovery Miles 5 580 Save R86 (13%) Within 8 - 13 working days

Zastrow and Kirst-Ashman's UNDERSTANDING HUMAN BEHAVIOR AND THE SOCIAL ENVIRONMENT, 9E, International Edition looks at lifespan through the lens of social work theory and practice, covering human development and behavior theories within the context of family, organizational, and community systems. Using a chronological lifespan approach, the book presents separate chapters on biological, psychological, and social impacts at the different lifespan stages with an emphasis on strengths and empowerment. As part of the Brooks/Cole Empowerment Series, this edition is completely up to date and thoroughly integrates the core competencies and recommended practice behaviors outlined in the 2008 Educational Policy and Accreditation Standards (EPAS) set by the Council on Social Work Education (CSWE).

So You've Been Publicly Shamed (Paperback): Jon Ronson So You've Been Publicly Shamed (Paperback)
Jon Ronson
R284 R248 Discovery Miles 2 480 Save R36 (13%) Within 7 - 15 working days
The Sleep Revolution - Transforming Your Life, One Night at a Time (Standard format, CD): Arianna Huffington The Sleep Revolution - Transforming Your Life, One Night at a Time (Standard format, CD)
Arianna Huffington; Read by Agapi Gold, Agapi Stassinopoulos
R595 R439 Discovery Miles 4 390 Save R156 (26%) Within 7 - 11 working days
Social Psychology and Discourse - An Introduction (Paperback): Andrew McKinlay, Chris McVittie Social Psychology and Discourse - An Introduction (Paperback)
Andrew McKinlay, Chris McVittie
R696 Discovery Miles 6 960 Within 6 - 13 working days

A unique and creative textbook that introduces the 'discursive turn' to a new generation of students, "Social Psychology and Discourse" summarizes and evaluates the current state-of-the-art in social psychology. Using the explanatory framework found in typical texts, it provides unparallel coverage on Discourse Analytic Psychology in a format that is immediately familiar to undergraduate readers.
A timely overview of the breadth and depth of discourse research, ideal for undergraduates and also a great resource for postgraduate research students embarking on a discursive project
No other text offers the same range of coverage - from the core topics of social cognition, attitudes, prejudice and relationships to lesser known areas such as small group phenomena
Includes a host of student-friendly features such as chapter outlines, key terms, a glossary, activity questions, classic studies and further reading

Grief Is a Journey - Finding Your Path Through Loss (Large print, Hardcover, large type edition): Dr. Kenneth J. Doka Grief Is a Journey - Finding Your Path Through Loss (Large print, Hardcover, large type edition)
Dr. Kenneth J. Doka
R610 Discovery Miles 6 100 Within 7 - 11 working days
Does Altruism Exist? - Culture, Genes, and the Welfare of Others (Paperback): David Sloan Wilson Does Altruism Exist? - Culture, Genes, and the Welfare of Others (Paperback)
David Sloan Wilson
R287 R238 Discovery Miles 2 380 Save R49 (17%) Within 7 - 11 working days

A powerful treatise that demonstrates the existence of altruism in nature, with surprising implications for human society Does altruism exist? Or is human nature entirely selfish? In this eloquent and accessible book, famed biologist David Sloan Wilson provides new answers to this age-old question based on the latest developments in evolutionary science. From an evolutionary viewpoint, Wilson argues, altruism is inextricably linked to the functional organization of groups. "Groups that work" undeniably exist in nature and human society, although special conditions are required for their evolution. Humans are one of the most groupish species on earth, in some ways comparable to social insect colonies and multi-cellular organisms. The case that altruism evolves in all social species is surprisingly simple to make. Yet the implications for human society are far from obvious. Some of the most venerable criteria for defining altruism aren't worth caring much about, any more than we care much whether we are paid by cash or check. Altruism defined in terms of thoughts and feelings is notably absent from religion, even though altruism defined in terms of action is notably present. The economic case for selfishness can be decisively rejected. The quality of everyday life depends critically on people who overtly care about the welfare of others. Yet, like any other adaptation, altruism can have pathological manifestations. Wilson concludes by showing how a social theory that goes beyond altruism by focusing on group function can help to improve the human condition.

The Art of Risk - The New Science of Courage, Caution, and Chance (Hardcover): Kayt Sukel The Art of Risk - The New Science of Courage, Caution, and Chance (Hardcover)
Kayt Sukel
R462 R369 Discovery Miles 3 690 Save R93 (20%) Within 7 - 11 working days
Family Therapy Homework Planner (Paperback, 2nd Revised edition): Louis J. Bevilacqua, Frank M. Dattilio, Arthur E. Jongsma Family Therapy Homework Planner (Paperback, 2nd Revised edition)
Louis J. Bevilacqua, Frank M. Dattilio, Arthur E. Jongsma
R927 R662 Discovery Miles 6 620 Save R265 (29%) Within 6 - 13 working days

* Contains 78 ready-to-copy homework assignments that can be used to facilitate family therapy * Homework assignments and exercises are keyed to the behaviorally based presenting problems from The Family Therapy Treatment Planner, Second Edition * Assignments are available online for quick customization Features new and updated assignments and exercises to meet the changing needs of mental health professionals The Family Therapy Homework Planner, Second Edition provides you with an array of ready-to-use, between- session assignments designed to fit virtually every therapeutic mode. This easy-to-use sourcebook features: * New and updated homework assignments consistent with evidence-based therapies and grouped by presenting problems including adoption, communication issues, interracial family problems, sexual abuse, and school concerns *78 ready-to-copy exercises covering the most common issues encountered by families in therapy, such as family-of-origin interference, depression in family members, divorce, financial conflict, adolescent and parent conflicts, traumatic life events, and dependency issues * Expert guidance on how and when to make the most efficient use of the exercises * Assignments that are cross-referenced to The Family Therapy Treatment Planner, Second Edition so you can quickly identify the right exercise for a given situation or problem * All exercises are available online for you to download and customize to suit you and your clients' unique styles and needs For more information on our PracticePlanners(R) products, including our full line of Treatment Planners, visit us on the Web at www.wiley.com/practiceplanners

The Cambridge Handbook of Acculturation Psychology (Hardcover, 2nd Revised edition): David L. Sam, John W Berry The Cambridge Handbook of Acculturation Psychology (Hardcover, 2nd Revised edition)
David L. Sam, John W Berry
R2,662 Discovery Miles 26 620 Within 6 - 13 working days

Research and practice in the field of acculturation psychology is continually on the rise. Featuring contributions from over fifty leading experts in the field, this handbook compiles and systemizes the current state of the art by exploring the broad international scope of acculturation. The collection introduces readers to the concepts and issues; examines various acculturating groups (immigrants, ethnic minorities, indigenous peoples, expatriates, tourists, refugees and asylum seekers); highlights the global contexts for acculturation in a variety of societies; and focuses on acculturation of a number of special groups, such as young people, the workplace, and outcomes for health and well-being. This comprehensive new edition addresses major world changes over the last decade, including the increase in global migration, religious clashes, and social networking, and provides updated theories and models so that beginners and advanced readers can keep abreast of new developments in the study of acculturation.

Social - Why Our Brains are Wired to Connect (Paperback): Matthew D. Lieberman Social - Why Our Brains are Wired to Connect (Paperback)
Matthew D. Lieberman
R291 R242 Discovery Miles 2 420 Save R49 (17%) Within 7 - 11 working days

Why are we influenced by the behaviour of complete strangers? Why does the brain register similar pleasure when I perceive something as 'fair' or when I eat chocolate? Why can we be so profoundly hurt by bereavement? What are the evolutionary benefits of these traits? The young discipline of 'social cognitive neuroscience' has been exploring this fascinating interface between brain science and human behaviour since the late 1990s. Now one of its founding pioneers, Matthew D. Lieberman, presents the discoveries that he and fellow researchers have made. Using fMRI scanning and a range of other techniques, they have been able to see that the brain responds to social pain and pleasure the same way as physical pain and pleasure; and that unbeknown to ourselves, we are constantly 'mindreading' other people so that we can fit in with them. It is clear that our brains are designed respond to and be influenced by others. For good evolutionary reasons, he argues, we are wired to be social. The implications are numerous and profound. Do we have to rethink what we understand by identity, and free will? How can managers improve the way their teams relate and perform? Could we organize large social institutions in ways that would work far better? And could there be whole new methods of education?

The End of Average - How We Succeed in a World That Values Sameness (Hardcover): Todd Rose The End of Average - How We Succeed in a World That Values Sameness (Hardcover)
Todd Rose
R492 R389 Discovery Miles 3 890 Save R103 (21%) Within 7 - 11 working days
Blindspot - Hidden Biases of Good People (Hardcover): Mahzarin R. Banaji, Anthony G. Greenwald Blindspot - Hidden Biases of Good People (Hardcover)
Mahzarin R. Banaji, Anthony G. Greenwald
R479 R381 Discovery Miles 3 810 Save R98 (20%) Within 7 - 11 working days

"I know my own mind.
I am able to assess others in a fair and accurate way."
These self-perceptions are challenged by leading psychologists Mahzarin R. Banaji and Anthony G. Greenwald as they explore the hidden biases we all carry from a lifetime of exposure to cultural attitudes about age, gender, race, ethnicity, religion, social class, sexuality, disability status, and nationality.
"Blindspot" is the authors' metaphor for the portion of the mind that houses hidden biases. Writing with simplicity and verve, Banaji and Greenwald question the extent to which our perceptions of social groups--without our awareness or conscious control--shape our likes and dislikes and our judgments about people's character, abilities, and potential.
In "Blindspot, " the authors reveal hidden biases based on their experience with the Implicit Association Test, a method that has revolutionized the way scientists learn about the human mind and that gives us a glimpse into what lies within the metaphoric blindspot.
The title's "good people" are those of us who strive to align our behavior with our intentions. The aim of "Blindspot" is to explain the science in plain enough language to help well-intentioned people achieve that alignment. By gaining awareness, we can adapt beliefs and behavior and "outsmart the machine" in our heads so we can be fairer to those around us. Venturing into this book is an invitation to understand our own minds.
Brilliant, authoritative, and utterly accessible, "Blindspot" is a book that will challenge and change readers for years to come.
Praise for "Blindspot"
"Conversational . . . easy to read, and best of all, it has the potential, at least, to change the way you think about yourself."--Leonard Mlodinow, "The New York Review of Books"
" "
"Accessible and authoritative . . . While we may not have much power to eradicate our own prejudices, we can counteract them. The first step is to turn a hidden bias into a visible one. . . . What if we're not the magnanimous people we think we are?"--"The Washington Post"
" "
"Banaji and Greenwald deserve a major award for writing such a lively and engaging book that conveys an important message: Mental processes that we are not aware of can affect what we think and what we do. "Blindspot" is one of the most illuminating books ever written on this topic."--Elizabeth F. Loftus, Ph.D., distinguished professor, University of California, Irvine; past president, Association for Psychological Science; author of "Eyewitness Testimony"
"A wonderfully cogent, socially relevant, and engaging book that helps us think smarter and more humanely. This is psychological science at its best, by two of its shining stars."--David G. Myers, professor, Hope College, and author of "Intuition: Its Powers and Perils"
" The authors'] work has revolutionized social psychology, proving that--unconsciously--people are affected by dangerous stereotypes."--"Psychology Today
"
"An accessible and persuasive account of the causes of stereotyping and discrimination . . . Banaji and Greenwald will keep even nonpsychology students engaged with plenty of self-examinations and compelling elucidations of case studies and experiments."--"Publishers Weekly"
"A stimulating treatment that should help readers deal with irrational biases that they would otherwise consciously reject."--"Kirkus Reviews"

Status Anxiety (Paperback): Alain De Botton Status Anxiety (Paperback)
Alain De Botton 2
R261 R204 Discovery Miles 2 040 Save R57 (22%) Within 6 - 13 working days

In Status Anxiety, bestselling author Alain de Botton sets out to understand our universal fear of failure - and how we might change. We all worry about what others think of us. We all long to succeed and fear failure. We all suffer - to a greater or lesser degree, usually privately and with embarrassment - from status anxiety. For the first time, Alain de Botton gives a name to this universal condition and sets out to investigate both its origins and possible solutions. He looks at history, philosophy, economics, art and politics - and reveals the many ingenious ways that great minds have overcome their worries. The result is a book that is not only entertaining and thought-provoking - but genuinely wise and helpful as well. "Clever, wise. De Botton's gift is to prompt us to think about how we live and how we might change things." (The Times). "De Botton analyses modern society with great charm, learning and humour. His remedies come as a welcome relief when most books offering solutions to the stresses of life recommend the lotus position." (Daily Mail). "Measured, amused, compassionate...de Botton is a surefooted discoverer of the pungent but less well known quote." (Daily Telegraph). "A purveyor of serious buy playful manuals for living." (GQ). "Turned me into a fan, for its range, insight, wit and sheer usefulness." (Daily Express).

Mind and Destiny (Hardcover): Robert Seidenberg Mind and Destiny (Hardcover)
Robert Seidenberg
R694 R574 Discovery Miles 5 740 Save R120 (17%) Within 7 - 15 working days
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