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Good conversation is at the heart of networking, meetings, interviews, negotiations and raising your profile. It can ease your way in work, enabling you to build alliances, create strong relationships with staff, bosses and clients, succeed at interviews, motivate and inspire. But conversation is something most of us were never taught! We learn to speak as babies, but how conversation actually works is something most of us pick up only haphazardly, and many have yet to learn. Why is it some of us are stuck for words, but others blabber or can't stop? What is it that some people have naturally which enables them to converse comfortably and easily, to engage people and build better relationships? The Art of Conversation will show you step by step how to converse skillfully and enjoyably with other people, at home, at work, on the phone and in the street- even if you're daunted now, discover the difference good conversation can make in every aspect of your life. Learn to: -Overcome the most common block to good conversation- fear; find out how to break the silence and keep the conversation going - Understand the different types of conversation and how they work- which topics and language are suitable for the occasion - Learn simple methods for being heard and understood, including speaking clearly and audibly, listening well and using non-verbal communication - Find out how to hold a conversation in tricky situations, including how to disagree, how to speak to those in authority and people you find difficult -Use conversation to form relationships, improve friendships, make the sale, chat people up, to learn, influence and persuade.
The Olympics. X-Factor. The Rich List. The Nobel Prize.Everywhere you look: competition - for fame, money, attention, status. Being top seems to be everything - but what is it costing all of us? We depend on competition and expect it to identify the best, make complicated decisions easy and to motivate the lazy and inspire the dreamers. But, as Margaret Heffernan shows in this eye-opening look at competition, competition regularly produces just what we don't want: rising levels of fraud, cheating, stress, inequality and political stalemate. Siblings won't speak to each other. Children burn out at school. Doping proliferates among athletes. Auditors and fund managers go to jail for insider trading. Winners seem to take all while the desire to win consumes all, inciting panic and despair. We now know that competition often doesn't work, that the best do not always rise to the top and the so-called efficiency of competition creates a great deal of waste. So what are our alternatives? What are the skills needed for creative collaboration and how do we hone them? Talking to scientists, musicians, athletes, entrepreneurs and executives, in the follow-up to her bestselling Wilful Blindness, Margaret Heffernan has discovered that, around the world, individuals and organizations are finding creative, cooperative ways to work that don't pit people against each other but support them in their desire to work together. While the rest of the world remains mired in pitiless sniping, racing to the bottom, the future belongs to the people and companies who have learned that they are greater working together than against one another. Some call that soft but it's harder than anything they've done before. They are the real winners, sharing a bigger prize.
When slighted, misunderstood, cut in front of, annoyed, taken advantage of, or treated rudely, most people avoid their bosses, ignore coworkers, change hairdressers, complain to friends, pound their fists, or rant on social media. They often miss the most positive, effective alternative of all: confronting positively. Now, for everyone who was never taught or never realized that between "bully" and "wimp" is a range of behavior that is positive, dignified, and effective for dealing with life's bothersome situations, there is "The Power of Positive Confrontation." This book teaches you the vital skills you need to confront others, communicate effectively, and live a more conflict-free life. In this updated edition, communications expert Barbara Pachter shares a practical, step-by-step guide to tackling conflicts in any situation, including a new section on navigating sticky situations online. "The Power of Positive Confrontation" reveals: The consequences of not confronting or of confronting negativelyHow to accurately assess what is bothering you and whyThree essential steps of polite and powerful confrontationVital verbal and nonverbal skills that make or break communication, including common language pitfallsStrategies for assertive communication, whether face to face, in writing, by phone, or online
The concepts, research and applications emerging from the field of community psychology.
Community Psychology, 5/e focuses on the prevention of problems, the promotion of well-being, empowerment of members within a community, the appreciation of diversity, and an ecological model for the understanding of human behavior. Attention is paid to both “classic” early writings and the most recent journal articles and reviews by today’s practitioners and researchers. Historical and alternative methods of effecting social change are explored in this book, with the overall theme that the environment is as important as the individual in it.
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0205255620 / 9780205627714 Sociology of Mental Disorder
"A lively and provocative look at how evolution shapes our behavior
and our lives."
This work explores the function of both divisive and uniting symbols in various conflict settings around the world. It takes a fairly broad perspective on what constitutes a symbol, to include objects such as flags, signs, language, and monuments, all of which convey conflicting meanings in a society affected by conflict. In addition, the authors include commemorations and other dynamic events that serve as a means for groups or individuals to connect with past generations, celebrate a heritage, and possibly express religiosity. In order to provide context for the nuances surrounding the symbols, there are brief historical overviews for each conflict featured in the volume. In each chapter, three issues are emphasized: the particular symbols that are divisive in the specific culture; how these symbols were used to perpetuate conflict; and how these symbols can be used or modified to bring unification. Contributions come from authors from around the world that have conducted empirical studies on intergroup relationships or have provided significant academic contributions in the area of symbols and collective memories represented in theoretical publications. Taken together, the contents of the volume provide a rich tapestry of intellectual analyses to the diverse selection of conflict settings from around the globe. In addition to the nine case studies, there is an introductory chapter, which grounds the discussion in current peace psychology literature as well as provides future directions. This volume is a valuable resource to many, as the focus on symbols can span many disciplines such as political science, anthropology, sociology, psychology, and art. Furthermore, it is of significant interest to all scholars and peace activists studying these various countries and their conflicts.
There is nothing quite like the pain and shock caused when a partner has been unfaithful. The hurt partner often experiences a profound loss of self-respect and falls into a depression that can last for years. For the relationship, infidelity is often a death blow. "After the Affair" is the first book to help readers survive this crisis. Written by a clinical psychologist, it guides both hurt and unfaithful partners through the three stages of healing: normalizing feelings, deciding whether to recommit and revitalizing the relationship. It provides proven, practical advice to help the couple change their behavior toward each other, cultivate trust and forgiveness and build a healthier, more conscious intimate partnership.
As America descends deeper into polarization and paralysis, social psychologist Jonathan Haidt""has done the seemingly impossible--challenged conventional thinking about morality, politics, and religion in a way that speaks to everyone on the political spectrum. Drawing on his twenty five years of groundbreaking research on moral psychology, he shows how moral judgments arise not from reason but from gut feelings. He shows why liberals, conservatives, and libertarians have such different intuitions about right and wrong, and he shows why each side is actually right about many of its central concerns. In this subtle yet accessible book, Haidt gives you the key to understanding the miracle of human cooperation, as well as the curse of our eternal divisions and conflicts. If you're ready to trade in anger for understanding, read "The Righteous Mind."
When it comes to politics, we often perceive our own beliefs as fair and socially beneficial, while seeing opposing views as merely self-serving. But in fact most political views are governed by self-interest, even if we usually don't realize it. Challenging our fiercely held notions about what motivates us politically, this book explores how self-interest divides the public on a host of hot-button issues, from abortion and the legalization of marijuana to same-sex marriage, immigration, affirmative action, and income redistribution.
Expanding the notion of interests beyond simple economics, Jason Weeden and Robert Kurzban look at how people's interests clash when it comes to their sex lives, social status, family, and friends. Drawing on a wealth of data, they demonstrate how different groups form distinctive bundles of political positions that often stray far from what we typically think of as liberal or conservative. They show how we engage in unconscious rationalization to justify our political positions, portraying our own views as wise, benevolent, and principled while casting our opponents' views as thoughtless and greedy.
While many books on politics seek to provide partisans with new ways to feel good about their own side, "The Hidden Agenda of the Political Mind" illuminates the hidden drivers of our politics, even if it's a picture neither side will find flattering.
Internet shopping has rapidly become a normal, daily activity for people throughout the world. Click.ology investigates this growing phenomenon and reveals the psychology of why we click and what businesses can do to encourage more of us to buy online. From one of the world's leading Internet Psychologists, Graham Jones, this book shows why we buy online and how Internet retail businesses can tap into that behaviour to sell more. With examples from online shops from around the world, this book also reveals the differences in online shopping behaviour in different cultures and exposes how global business can improve international sales if they adapted their online shops to suit local needs. Click.ology looks at the way we use shopping carts, the importance of social media in online shopping and the whole issue of how retailers establish trust and credibility for their web shops. Mobile shopping and the growing importance of video is discussed in this book, as is the future of online shopping and what businesses need to do now to prepare themselves for the way we will be buying online in the next few years.
Un-Agoraphobic offers a comprehensive, step-by-step self-help program for overcoming agoraphobia and panic attacks. Since overcoming his own disorder twenty years ago, Mathew has been leading support groups and recovery programs for people with agoraphobia. He understands what agoraphobes need and how to deliver it. No one knows exactly what causes agoraphobia or panic attacks, but it clearly involves some misfirings in the brain. The good news is that recent neuroscience research suggests the brain is retrainable?at any age. The basis for any recovery plan for anxiety disorders is a highly structured approach each day. Mathew provides a daily schedule that lays out a clear set of steps and considerations for conquering this affliction, including: *writing every day *cultivating present-moment thinking *taking a new approach to food and eating *choosing a therapist *starting a peer support group *using visualization techniques specifically designed for overcoming anxiety and panic *taking medications, if appropriate *dealing with children, spouse, parents, friends, coworkers, teachers, bosses, and more *taking your first trip out of the house Mathew includes FAQs, general survival tips, and a special chapter on tips for spouses and loved ones. Un-Agoraphobic is candid, funny, prescriptive, and spot on for panic disorders?by an author with a lot of life experience under his belt.
When you've hurt someone all you want to do is make things
But sometimes just saying or hearing, "Sorry," isn't enough.
Relationships are fragile. And whether fractured by a major incident or a minor irritation, the ensuing emotions can often feel insurmountable preventing the relationship from moving forward or the offended from moving on. In order to make things right, something more than "sorry" is needed. #1 "New York Times" bestselling author Gary Chapman and Jennifer Thomas have teamed up to deliver this groundbreaking study of how we give and receive apologies. It's not just a matter of will, but it's a matter of how you say, "I'm sorry" that ultimately makes things right with those you love. This book will help you discover why certain apologies clear the path for emotional healing, reconciliation, and freedom, while others fall desperately short.
One of the world's most respected voices on erotic intelligence, Esther Perel offers a bold, provocative new take on intimacy and sex. Mating in Captivity invites us to explore the paradoxical union of domesticity and sexual desire, and explains what it takes to bring lust home.
Drawing on more than twenty years of experience as a couples therapist, Perel examines the complexities of sustaining desire. Through case studies and lively discussion, Perel demonstrates how more exciting, playful, and even poetic sex is possible in long-term relationships. Wise, witty, and as revelatory as it is straightforward, Mating in Captivity is a sensational book that will transform the way you live and love.
Malcolm Gladwell, the #1 bestselling author of "The Tipping Point,
Blink, Outliers, "and "What the Dog Saw, " offers his most
provocative---and dazzling---book yet.
In the past few decades, personality psychology has made considerable progress in raising new questions about human nature?and providing some provocative answers. New scientific research has transformed old ideas about personality based on the theories of Freud, Jung, and the humanistic psychologies of the nineteen sixties, which gave rise to the simplistic categorizations of the Meyer-Briggs Inventory and the "enneagream." But the general public still knows little about the new science and what it reveals about who we are. In Me, Myself, and Us, Brian Little, one of the psychologists who helped re-shape the field, provides the first in-depth exploration of the new personality science and its provocative findings for general readers. The book explores questions that are rooted in the origins of human consciousness but are as commonplace as yesterday's breakfast conversation. Are our first impressions of other people's personalities usually fallacious? Are creative individuals essentially maladjusted? Are our personality traits, as William James put it "set like plaster" by the age of thirty? Is a belief that we are in control of our lives an unmitigated good? Do our singular personalities comprise one unified self or a confederacy of selves, and if the latter, which of our mini-mes do we offer up in marriage or mergers? Are some individuals genetically hard-wired for happiness? Which is the more viable path toward human flourishing, the pursuit of happiness or the happiness of pursuit? Little provides a resource for answering such questions, and a framework through which readers can explore the personal implications of the new science of personality. Questionnaires and interactive assessments throughout the audiobook facilitate self-exploration, and clarify some of the stranger aspects of our own conduct and that of others. Brian Little helps us see ourselves, and other selves, as somewhat less perplexing and definitely more intriguing. This is not a self-help book, but students at Harvard who took the lecture course on which it is based claim that it changed their lives.
You probably speak 20,000 words a day, give or take, and each one influences those who listen. No wonder God has so much to say about our words. We are all counselors, whether we realize it or not! Speaking Truth in Love is a blueprint for communication that strengthens community in Christ. The principles outlined in this pivotal work are specific to counseling, yet extend to marriage, family, friendship, business and the church. ? Have you ever wondered how to be a more effective counselor? ? Have you ever looked for a better way to talk to difficult people? ? Have you ever wanted to express faith and love more naturally in your relationships? Practical in its approach yet comprehensive in its scope, Speaking Truth in Love is sure to become required reading for anyone interested in pursuing a career as a counselor or anyone else who longs for ways to redeem relationships.
A surprising and intriguing examination of how scarcity--and our flawed responses to it--shapes our lives, our society, and our culture
Why do successful people get things done at the last minute? Why does poverty persist? Why do organizations get stuck firefighting? Why do the lonely find it hard to make friends? These questions seem unconnected, yet Sendhil Mullainathan and Eldar Shafir show that they are all examples of a mind-set produced by scarcity.
Drawing on cutting-edge research from behavioral science and economics, Mullainathan and Shafir show that scarcity creates a similar psychology for everyone struggling to manage with less than they need. Busy people fail to manage their time efficiently for the same reasons the poor and those maxed out on credit cards fail to manage their money. The dynamics of scarcity reveal why dieters find it hard to resist temptation, why students and busy executives mismanage their time, and why sugarcane farmers are smarter after harvest than before. Once we start thinking in terms of scarcity and the strategies it imposes, the problems of modern life come into sharper focus.
Mullainathan and Shafir discuss how scarcity affects our daily lives, recounting anecdotes of their own foibles and making surprising connections that bring this research alive. Their book provides a new way of understanding why the poor stay poor and the busy stay busy, and it reveals not only how scarcity leads us astray but also how individuals and organizations can better manage scarcity for greater satisfaction and success.
This book examines adults' identifications and internal relationships with their siblings' mental representations. The authors believe that the best way to illustrate clinical formulations and psychoanalytic theoretical concepts is to provide detailed clinical data. The influence of childhood sibling experiences and associated unconscious fantasies, in their own right, in adults' personality characteristics, behaviour patterns, and symptoms are presented from seventeen case reports. Clinicians who have patients with fear of pregnancy, claustrophobia, incestuous fantasies, extreme dependency on or murderous rage against siblings, guilt due to the death of a sister or brother in childhood, replacement child syndrome, history of adoption, certain types of animal phobias and related issues will find this volume most helpful. The authors have made a rare, but needed, psychoanalytic contribution that examines mental representations of sisters and brothers in our daily lives.
Melancholia is a commonly experienced feeling, and one with a long and fascinating medical history that can be charted back to antiquity. Avoiding the simplistic binary opposition of constructivism and hard realism, this book argues that melancholia was a culture-bound syndrome which thrived in the West because of the structure of Western medicine since the Ancient Greeks, and because of the West's fascination with self-consciousness. Whilst melancholia cannot be equated with modern depression, Matthew Bell argues that concepts from recent depression research can shed light on melancholia. Within a broad historical panorama, Bell focuses on ancient medical writing, especially the little-known but pivotal Rufus of Ephesus, and on the medicine and culture of early modern Europe. Separate chapters are dedicated to issues of gender and cultural difference, and the final chapter offers a survey of melancholia in the arts, explaining the prominence of melancholia - especially in literature.
On this wonderful CD program, Louise L. Hay narrates the positive affirmation treatments from her book of the same name, which are designed to help you manifest a beautiful, healthy, happy body. To receive the optimal benefit from this audio experience, it's best to listen to it often--especially if you are challenged by a particular area of your body--and allow the ideas to permeate your consciousness.
Since the first edition of The Psychology of Risk there have been enormous macro-economic and socio-political changes globally - the chaos in the world banking system and the financial crisis and recessions that it presaged; the Arab Spring and the revolutionary shifts in power in the Middle East with rippled consequences around the world; the development of ever-more sophisticated cyber-terrorism that can strike the private individual or the nation state with equal ease. Amidst these changes in the face of hazard, do the psychological models built to explain human reactions to risk still apply? Has the research over the last few years resulted in an improvement in our understanding of how people perceive and act in relation to risk? In this second edition Professor Dame Breakwell uses illustrations and current examples to address these questions and provide a totally up-to-the minute review of what is known about the psychology of risk.
An eye-opening look at the ways we misjudge risk every day and a
guide to making better decisions with our money, health, and
"As a sex writer, Jesse Bering is fearless--and peerless." --Dan
How does a couple stay connected when living apart is their norm? A super commuter is a person whose job is far enough away from home that they must live apart from their family for days or weeks at a time. During the past several years the number of super commuters in both the United States and abroad has risen exponentially. Through interviews with people from around the world as well as the author's personal experience as the wife of a super commuter and professional knowledge as a licensed therapist specializing in supporting super commuter couples, this book takes the reader behind the scenes of this lifestyle where they will find tips for strengthening relationships, insights on how to decide if super commuting is right for them, practical advice on how best to navigate a super commuter relationship, and six steps to help super commuter families cope with ambiguous loss.
From breaking the law to breaking a promise, how do people lie and how can they be caught?
In this revised edition, Paul Ekman, a renowned expert in emotions research and nonverbal communication, adds a new chapter to present his latest research on his groundbreaking inquiry into lying and the methods for uncovering lies. Ekman has figured out the most important behavioral clues to deceit; he has developed a one-hour self-instructional program that trains people to observe and understand "micro expressions"; and he has done research that identifies the facial expressions that show whether someone is likely to become violent—a self-instructional program to train recognition of these dangerous signals has also been developed.
Telling Lies describes how lies vary in form and how they can differ from other types of misinformation that can reveal untruths. It discusses how a person's body language, voice, and facial expressions can give away a lie but still fool professional lie hunters—even judges, police officers, drug enforcement agents, and Secret Service agents.
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