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Introduction to Retailing is aimed at students of commerce and entrepreneurs who want to start a retail business or who already have a business and want to make it more successful. In today's very competitive retail environment retailers need to be proactive and able to adapt to changing situations. This third edition of Introduction to Retailing looks at the factors all new retailers need to consider when starting a retail business. Theory on these issues is enhanced with practical examples, giving this edition a uniquely South African flavour.
Good management of inventory enables companies to improve their
customer service, cash flow and profitability. 'Best Practice in
Inventory Management' outlines the basic techniques, how and where
to apply them, and provides advice to ensure they work to produce
the desired effect in practice.
Applied business statistics: methods and excel-based applications is an introductory statistics text for management students who want to know how to use statistics to analyse data generated from any area of business - be it marketing, finance, human resources, production or logistics.
Communication is often described as the glue that binds an organisation, enabling interaction with its customers, agents and the broader public. Communication flourishes in organisations and is central to their activities and functions: as marketing communication, public relations, management communication, corporate communication, etc.; in determining and implementing strategy, operations and processes; in all interaction - interpersonal, mediated, digital and social; as the foundation of corporate culture. Integrated Organisational Communication 2nd Edition covers these aspects and addresses the growing need among students and practitioners for a book that takes a broad look at organisations' communication, and then delves into the detail. This book adopts a multidisciplinary approach to organisational communication, and while it takes cognisance of individual academic and professional disciplines, it avoids alignment with any one of these.
An understanding of logistics is of primary importance in the
modern business world and this text allows students and
businesspeople alike to become comfortable with the fundamentals of
this discipline. In its explanation of logistics--the process of
moving a commodity or service from customer order to
consumption--this guide provides insight into every step of the
process, from order processing and purchasing to packaging and
warehousing. Tips are included for integrated logistics, customer
service, materials flow, and strategic logistics plans.
The aim of this book is to help students master financial accounting and cost accounting offered in introductory accounting courses for commerce or management programmes. Accounting For All is especially useful for students to whom financial accounting and cost accounting are not a major subject. The second edition has been updated to include two new topics, namely, partnerships and non-profit organisations (NPOs).
The content is written in an easy-to-understand manner and therefore enables students to work through each chapter on their own. The teaching methodology takes a step-by-step approach and is supported by extensive explanatory examples.
This edition has been updated to bring the material in line with the current unit standard. In so doing, this new edition provides you with everything you need to know to act effectively in medical and first-aid emergencies. Written by a team of experienced Red Cross first-aid trainers, the manual teaches you to recognise emergency situations and medical conditions, and guides you in providing first-aid treatment.
Questions on SA Tax 18th edition is the first of two publications designed together to provide comprehensive tutorial coverage to taxation students over a two-year basis. This book covers foundational topics and those typically dealt with in the first year of tax study. Its complementary publication, Advanced Questions on SA Tax, covers more advanced topics and integrated questions. This tutorial book includes questions and selected solutions on South African income tax, estate duty and value-added tax. Up-to-date questions are graded, allowing students to develop their abilities from an introductory to an advanced level. A selection of tutorial solutions is included in the book, and solutions to all questions are provided to lecturers at prescribing institutions. Mark plans are allocated to solutions.
Advances in technology and the change in customer profiles have changed advertising and sales as they have traditionally been conceived, forever. Marketers need to adapt their advertising and sales approaches in order to reach their rapidly changing market and keep up with their clients and customers. Advertising and sales promotion focuses on the main advertising media and sales approaches and the impact these have on the demands and pace of effective, persuasive communication in the current digital age.
The Learner’s Book has been developed according to the requirements of the CAPS for Grade 3. The book can be used year after year. It gives an opportunity for introducing and reinforcing learning content, with at least two pages of activities per week. It also provides learners with activities and assessments.
Primary health care in South Africa is mainly delivered by clinical nurse practitioners with the support of family physicians. South African clinical nurse practitioner's manual, an adaptation of South African family practice manual, focuses on practical skills that clinical nurse practitioners should obtain during their training and will use in their professional practice. South African clinical nurse practitioner's manual deals with aspects of clinical examination and common procedures, as well as key proficiencies in areas of communication, occupational health, research, teaching and health care administration. It provides the theory and the practical steps of routine skills as well as emergency care over a full spectrum of primary care - from the newborn to the elderly. It also looks at topical issues in the South African context, including community-orientated primary care. Contents include the following: General assessment and physical examination; consultation and communication; interpretation of laboratory results; algorithms for emergencies; community-based interventions; developing clinical guidelines; writing articles for publication. Owing to the fact that clinical nurse practitioner training is becoming more formalised in all provinces, this manual forms an integral part of these training programmes, and should prove invaluable to this field of nursing.
A quick glance at the book might not reveal many changes, but a number of significant changes have in fact been made. Many chapters have been restructured to address topics that were missing from the first and second edition, whilst some small topics have been excluded to more finely focus on the key issues. The main change from the second edition is the addition of a full chapter on research ethics and attention is given to establishing its principles. Chapters relating to data analysis have been slightly revamped to make it easier for the reader to understand the key concepts. Finally, changes and updates have been made to examples, questions and case studies at the end of each chapter, to make them more relevant to current research practices.
Focus on operational management: A generic approach gives a general overview of management principles and the general management activities needed by the operational and first-time manager in the workplace today. These principles are important for the sustainability of an organisation. The following topics are discussed: The new workplace environment; The changing role of the operational and first-time manager; Operational planning, operational decision-making and problem-solving, organising operational resources, operational control, and leadership; Employment relations in the workplace; Organisational culture, diversity management, business ethics, corporate social responsibility, organisational politics and change management in the workplace.
All organisations – from modest start-ups to multinational corporations – can benefit from an effective marketing strategy, as it serves as a roadmap for the entire business. By formulating a coherent and well-considered marketing strategy, organisations can promote their business, cater to the right types of clients and allocate their resources correctly, all while safeguarding the reputation of the organisation.
Strategic Marketing is structured around the four key questions facing organisations and top management when deciding on their strategic direction:
1. Where are we now?
In addressing these questions, the book covers topics such as:
Written with the undergraduate student in mind, Strategic Marketing offers a comprehensive view of the current developments and challenges facing the marketing world, and shows how an effective strategic basis is a valuable tool for addressing these challenges and providing strategic direction to the organisation. In this new edition two new chapters on branding and electronic marketing strategies have been included, making this an essential guide to contemporary strategic marketing.
A new edition of the #1 text in the Human Computer Interaction field! Hugely popular with students and professionals alike, Interaction Design is an ideal resource for learning the interdisciplinary skills needed for interaction design, human computer interaction, information design, web design and ubiquitous computing. This text offers a cross-disciplinary, practical and process-oriented introduction to the field, showing not just what principles ought to apply to interaction design, but crucially how they can be applied. An accompanying website contains extensive additional teaching and learning material including slides for each chapter, comments on chapter activities and a number of in-depth case studies written by researchers and designers.
Best Books Studiewerkgids: Fiela se kind – die drama
Hoe goed ken jy jou voorgeskrewe drama? Verstaan jy die inhoud en struktuur? Is jy reg om eksamen te skryf daaroor? Hierdie studiewerkgids is spesiaal saamgestel om leerders te help om Fiela se kind – die drama, die voorgeskrewe drama vir Graad 12 Afrikaans Eerste Addisionele Taal, ten volle te verstaan en te geniet. Dit voldoen aan die voorskrifte van die Kurrikulum- en assesseringsbeleidsverklaring (KABV) en al die belangrikste aspekte van die drama word daarin gedek – in taal wat leerders verstaan.
Onthou! Die gids kan nie op sy eie gebruik word nie, want daar word die hele tyd na die dramateks verwys.
Wat maak ons studiewerkgidse anders?
Hierdie studiewerkgids is deel van ’n reeks. Soos die naam sę, is dit nie net ’n gids wat inhoud opsom, vertaal en bespreek nie, maar ook ’n werkboek waarin leerders aantekeninge kan maak. Dit maak hersiening vir die eksamen makliker en hou waardevolle notas bymekaar in een boek.
Inhoud van hierdie studiewerkgids
Inleiding tot die drama.
Opsommings van al die tonele.
Engelse vertalings van moeilike woorde en begrippe asook Engelse hoofstukopsommings.
Kontekstuele vrae in Afrikaans en Engels (met aanwysings waar leerders moet antwoord op papier).
Antwoorde op alle vrae.
’n Bespreking van die drama, karakterisering, literęre begrippe, simbole, styl en motiewe.
Post-leesverrykingsaktiwiteite om leerders se belangstelling aan te wakker.
’n Konsepvraestel om leerders se kennis te toets.
Alle studiewerkgidse in hierdie reeks is saamgestel volgens die KABV-voorskrifte. Hierdie studiewerkgids sluit aan by Fiela se kind – die drama, die goedgekeurde voorgeskrewe drama vir Graad 12 Eerste Addisionele Taal.
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