Agile and Lean Office are so deeply interwoven that if you are
doing agile you are doing lean, and vice-versa. Those considering
process change will likely find the description of the
interrelatedness interesting and enlightening. The question should
I use lean office instead of agile office is based on a false
premise because office environments are complex systems. There can
be thousands of integration points as information flows along a
value stream. As a result it is almost impossible to understand in
detail how a change to one part of a value stream will impact the
rest of the system-wide value streams of the organization. The
Agile and Lean Office approach uses a program of continuous
performance improvement. This approach does not try to accomplish
too much at once and risk complete failure, but to make an
incremental change to a value stream, wait for the system to settle
down, fully understand the system-wide impact of the changes, and
then decide what new change to make.
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