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Understanding the Hospitality Consumer (Electronic book text) Loot Price: R912
Discovery Miles 9 120
Understanding the Hospitality Consumer (Electronic book text): Alistair D. Williamson
Understanding the Hospitality Consumer (Electronic book text): Alistair D. Williamson

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Understanding the Hospitality Consumer (Electronic book text)

Alistair D. Williamson

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Loot Price R912 Discovery Miles 9 120 | Repayment Terms: R85 pm x 12*

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'Understanding the Hospitality Consumer' presents a unique perspective on consumer behaviour in the hospitality sector. It seeks to focus on the role of consumption in hospitality and to investigate our understanding of its place in the contemporary industry. Taking the view that successful marketing demands focusing on the customer, this text concentrates on understanding and determining customer needs, relevant factors in consumer buying behaviour and the effectiveness of today's marketing techniques.Using industry based case studies and examples 'Understanding the Hospitality Consumer': * Introduces and explores the role of consumer behaviour theory in the context of hospitality management* Discusses the principles and research of consumer behaviour and illustrates how they are used in the hospitality industry today* Examines the value of consumer behaviour research as applied to the contemporary hospitality industry* Explores the challenges to traditional approaches to consumption posed by the postmodern hospitality consumerThe book's targeted focus and practical application ensures that it is well suited for both students and practising managers in the hospitality field.


Imprint: Society for Neuroscience
Country of origin: United States
Release date: 2009
First published: 2009
Authors: Alistair D. Williamson
Format: Electronic book text
Pages: 279
ISBN-13: 978-0-08-051996-8
Barcode: 9780080519968
Categories: Promotions
LSN: 0-08-051996-2

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