Health information systems are continually being changed and
improved. The move from paper-based systems to computerized systems
has been rapid. Yet the impact of these systems on end users is not
totally clear. Few studies have looked into users' perceptions of
computerized information systems as to their value and benefit. The
purpose of this book was to use a case study to determine users'
perceived values of a new system (as a surrogate measure of a
successful system, as no primary measure of success exists
currently), by evaluating the migration of a paper-based system
used by the Bureau of Youth Services and Delinquency Prevention
(BYSDP) to a computerized platform. The perceived value of a
computerized information system is hypothesized to relate to the
degree to which functionalities are met, as well as increased user
satisfaction and job satisfaction. Perceived value is also related
to positive impact of the computerized information system on work,
better user adaptation and positive user attitude (Section One).
Section Two assesses the reliability of the tools used in the case
study using Classical Test Theory and Item Response Theory.
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