The rise of the Internet offers the public sector a great deal of
opportunity for change, and visible changes have taken place in
recent years. This book offers fresh and original perspectives on
the emerging institutional landscape of the Internet based public
services. The contributing chapters investigate, empirically and
theoretically, the multiple development paths that characterize the
adoption of ICT in the public sector bureaucracy. Reporting on
recent European development experiences in the area of justice, it
throws light on how ICT shapes the institutions of the public
sector, and, conversely, it shows how the normative rules and the
institutional structures of the bureaucracy constrain and channel
the design of the new technologies. The book is an important
reading for anyone, specialist or non specialist, who has an
interest in understanding the complexities of the design of
e-government systems, in the problems associated with the rise of
'digital institutions' and in the evolution of modern bureaucracy
in contemporary democracies.
|Country of origin:
||Technology, Work and Globalization
• Giovan Francesco Lanzara
Leslie P. Willcocks
||240 x 159mm (L x W)
||Electronic book text
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