This is a practical approach to re-engineering the performance
management process in order to ensure effectiveness. It deals with
the use of performance management in the US and Europe, defines
performance management and assesses how well it is doing. It also
considers how organizations are changing and the implications of
these changes on traditional approaches to performance management.
Hartle goes on to outline the steps to be taken to re-engineer the
traditional approach into a more effective performance management
process.;The book draws from case studies of work with cliets
around the world. The author stresses that for performance
management to be fully effective it has to be a collaborative
exercise between managers and staff.
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