Microsoft Dynamics Crm (Paperback)

Please note that the content of this book primarily consists of articles available from Wikipedia or other free sources online. Microsoft Dynamics CRM is a multi-lingual Customer Relationship Management software package developed by Microsoft. Out of the box, the product focuses mainly on Sales, Marketing, and Service sectors, but Microsoft has been marketing Dynamics CRM as an XRM platform and has been encouraging partners to use its proprietary framework to customize it to meet many different demands.