"Including the Citizen" focuses on the way in which the Whitehouse
employs its main website to involve the American citizen in its
democratic processes. Recently, the relation between governments
and their citizens has been changing due to the rise of the New
Media, and especially the Internet. This change comprises a growing
demand for citizens to communicate with their government and to
participate in its decision-making process. Governments are left
with the challenge to provide the necessary tools to transform
their democratic processes in order to facilitate this
participation. This book explores to what extent the Whitehouse
uses its website to meet this new ethos towards citizen
participation. The author argues that, although the Whitehouse
describes how it aims to include citizens in its governmental
processes through its main website, the official Whitehouse website
does not sufficiently reach this goal.
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