In the post-Enron climate corporate executives are increasingly
pressured to increase productivity and create an ethical,
trustworthy organizational climate. 'Total Performance Scorecard'
introduces a concept of organizational improvement and change
management that combines the Balanced Scorecard model with the
learning organization theory. The TPS contains a personal balanced
scorecard, which is tied to an organizational balanced scorecard.
These scorecards reflect not only performance goals but personal
learning and growth goals as well, and the organizational
scorecards also address organizational climate issues. Continuous
improvement, change management, 360 degree feedback, and the
learning organization are theories that the TPS makes use of in a
very straightforward way. If implemented, the TPS enables a company
to tie personal goals to organizational goals and tie personal
performance to organizational performance, all within a culture
that supports integrity, personal growth, learning, and open
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