How to Manage Difficult People (Paperback)

If I were to ask you about your current problems at work (or in your life), what would you talk about? The ever-increasing pressures on you? The ever-higher customer demands? The budget demands, the soaring costs? The endless meetings, the incessant demands for reports from the ever-growing bureaucratic monster? The constant interruptions, the steady stream of callers and visitors, the non-stop e-mails and phone calls? Is it not true that, more than all of those, it can be the hassle of dealing with 'difficult people' at work that can largely decide how manageable or how stressful you find your work, ... and how pleasant you find your life in general? The 'difficult people' in our lives can sometimes behave in quite outrageous ways towards us - making us feel miserable, hammering our self-esteem and our inner calm, causing us intense anger and hurt. This short book delivers a practical solution to the problem of those 'difficult people' in your life. It can help you to build a much better life for yourself - through new ways of thinking about and managing your 'difficult people'. "You must learn a new way to think, before you can master a new way to be," explains Marianne Williamson. In order to better manage the 'difficult people' in your circle, you must first build a new way of thinking. The six insights in this book can help you to do just that - to build that higher quality thinking. With this new thinking and with the practical advice, the everyday examples and the coaching exercises in this book, you will be enabled to effortlessly manage your 'difficult people'. Use the book to reclaim your freedom, your fun and your life. For many years now, people have been working with Rochie to build for themselves a better life - a happier life of greater choice, with much less stress and far more time. Because of his great passion to make that bigger and bigger difference in more people's lives, Rochie works tirelessly to improve his coaching methods; he is now widely acknowledged as a world class trainer. In the end, working with Rochie, you can easily become your very own best Business & Life Coach.