Special Issue from the 4th Sig Services Research Conference: Services Research - A Truly Global Discipline. International Journal of Service Industry Management, Volume 17, Issue 2 (Electronic book text)

The 2005 ServSIG Conference reflected the diverse and global nature of service research, with 150 participants coming from 22 countries on five continents. In total, 110 papers were accepted and presented at this conference. This e-book highlights that diversity, featuring five stimulating papers selected through a double-blind reviewing process from among the 31 submissions received for this issue.