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Supervision in the Hospitality Industry - Leading Human Resources (Electronic book text, 6th ed.)
Supervision in the Hospitality Industry - Leading Human Resources (Electronic book text, 6th ed.): John R. Walker, Jack E...
Supervision in the Hospitality Industry - Leading Human Resources (Electronic book text, 6th ed.): John R. Walker, Jack E...

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Supervision in the Hospitality Industry - Leading Human Resources (Electronic book text, 6th ed.)

John R. Walker, Jack E Miller, Jim McBee

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Human resources are led, not managed. "Supervision in the Hospitality Industry: Leading Human Resources, Sixth Edition" is about leading the people who cook, serve, tend bar, check guests in and out, carry bags, clean rooms, mop floors--the people on whom success or failure of every hospitality enterprise depends. It is a book about first-line supervision, written especially for the beginning leader, newly promoted supervisor, or anyone planning a career in the hospitality field. Even experienced managers will find if full of useful ideas and insights. Revised and updated to include increased coverage of contemporary diversity initiatives, with information on recruitment and retention, and additional profiles of individuals and companies, "Supervision in the Hospitality Industry" provides a basic understanding of a leader's role and responsibilities applied to the hospitality industry.

General

Imprint: John Wiley & Sons
Country of origin: United States
Release date: 2009
Authors: John R. Walker • Jack E Miller • Jim McBee
Format: Electronic book text
Pages: 512
Edition: 6th ed.
ISBN-13: 978-0-470-48270-4
Barcode: 9780470482704
Categories: Promotions
Books
LSN: 0-470-48270-2

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