The prevailing dogma has been the portrayal of the private sector
as the model to be emulated by the public sector and has been the
driving force of government policy toward the public services.
Consequently, major changes have resulted in the management of
public services provision. This book considers these changes and
evaluates the actual and potential consequences of their
implication and addresses issues such as: the contracting and
enabling state; competition and public service provision;
accountability; charters and public service provision; policy,
politics and management.
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