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E-government and Public Sector Process Rebuilding - Dilettantes, Wheel Barrows, and Diamonds (Hardcover) Loot Price: R2,542 Discovery Miles 25 420 You Save: R145 (5%)
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E-government and Public Sector Process Rebuilding - Dilettantes, Wheel Barrows, and Diamonds (Hardcover): Kim Viborg Andersen
E-government and Public Sector Process Rebuilding - Dilettantes, Wheel Barrows, and Diamonds (Hardcover): Kim Viborg Andersen

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E-government and Public Sector Process Rebuilding - Dilettantes, Wheel Barrows, and Diamonds (Hardcover)

Kim Viborg Andersen

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List price R2,687 Loot Price R2,542 Discovery Miles 25 420 You Save R145 (5%)

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E-government and Public Sector Process Rebuilding: Dilettantes, Wheelbarrows, and Diamonds provides an input to rebuild and improve the processes in which the public sector perform activities and interact with the citizens, companies, and the formal elected decision-makers.
Through eleven chapters, the book emphasizes information systems (IS) as the vehicle for redirecting the public sector towards its key customers.
The book stresses serious capability challenges inhibiting the digital transformation using activity and customer centric applications.
The dilettantes in the public sector are in need of upgrading, rethinking, and refocusing their use of IS.
There is a need to revisit the extensive use of digital wheelbarrows to transmit data, and complement the transactional focus with IT-enabled analysis of the activities.
There is also a need to recognize that IS are not just flashy and shining diamonds to be shown off on special occasions.
IS are, as most diamonds, manufactured products, part of the activities and intended for replacement whenever the diamonds are no longer suitable for serving their purpose - diamonds do not last forever.

General

Imprint: Springer-Verlag New York
Country of origin: United States
Release date: May 2004
First published: July 2004
Authors: Kim Viborg Andersen
Dimensions: 234 x 156 x 14mm (L x W x T)
Format: Hardcover - Laminated cover
Pages: 223
ISBN-13: 978-1-4020-7994-8
Barcode: 9781402079948
Categories: Promotions
Books > Social sciences > Politics & government > Public administration
LSN: 1-4020-7994-X

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