Design and maintain document delivery services that are ideal for
academic patrons! In Document Delivery Services: Contrasting Views,
you'll visit four university library systems to discover the
considerations and challenges each library faced in bringing
document delivery to its clientele. This book examines the
questions about document delivery that are most pressing in the
profession of library science. Despite their own unique
experiences, you'll find common practices among all four¬ including
planning, implementation of service, and evaluation of either user
satisfaction and/or vendor performance. This book reviews the
planning and process of implementing document delivery in: Miami
University University of Colorado at Denver University of Montana
at Missoula Purdue University Libraries Document Delivery Services:
Contrasting Views addresses the paradigm of access versus
acquisition and shows you how document delivery can be more
integral in the library right alongside full-text databases,
Internet access, and reference services. This book focuses on the
issues that develop specifically in academic libraries, such as the
¬ invisible¬ user majority of undergraduate students when
considering budget issues and collection development. This book
also explores the dynamic relationship between faculty and library
administration that can impact events such as serials
cancellations, alternative access to materials, and the
reorganization of libraries to incorporate enhanced services to
users. You'll find useful information and proven methods concerning
these topics: re-engineering library services restructuring a
traditional Interlibrary Loan Department into an Information
Delivery/Interlibrary Loan Department (ID/ILL) criteria for
document delivery vendor selection delivering electronic tables of
contents and search strategy outputs to faculty desktops document
delivery in academic fee-based information services With Document
Delivery Services: Contrasting Views, document delivery becomes
more than a simple acquisitions tool or a necessary service;
instead it is an enhanced access service that lends greater
perspective to library staff and users alike. This handy volume
will help expand the role of document delivery services in your own
|Country of origin:
Linda S. Katz
• Robin Kinder
||Electronic book text
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