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Books > Business & Economics > Business & management > Sales & marketing > Customer services

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The Call Center Dictionary - The Complete Guide to Call Center and Customer Support Technology Solutions (Paperback, 3rd New edition) Loot Price: R700
Discovery Miles 7 000
The Call Center Dictionary - The Complete Guide to Call Center and Customer Support Technology Solutions (Paperback, 3rd New...
The Call Center Dictionary - The Complete Guide to Call Center and Customer Support Technology Solutions (Paperback, 3rd New...

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The Call Center Dictionary - The Complete Guide to Call Center and Customer Support Technology Solutions (Paperback, 3rd New edition)

Madeline Bodin

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Loot Price R700 Discovery Miles 7 000 | Repayment Terms: R65 pm x 12*

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Your company needs a call center to be competitive in the 21st century. This book is your guide to the technology, techniques, and trends in today's call centers. The Call Center Dictionary contains all the information you need to: Understand: Your boss,
The Call Center Dictionary provides clear definitions of call center acronyms, terms, and technology. Stay up-to-date on this fast-paced industry!

General

Imprint: CMP Books
Country of origin: United Kingdom
Release date: March 2002
First published: 2002
Authors: Madeline Bodin
Dimensions: 229 x 152 x 15mm (L x W x T)
Format: Paperback
Pages: 227
Edition: 3rd New edition
ISBN-13: 978-1-57820-095-5
Barcode: 9781578200955
Categories: Books > Business & Economics > Business & management > Sales & marketing > Customer services
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Books > Business & Economics > Business & management > Sales & marketing > Public relations
Books > Professional & Technical > Electronics & communications engineering > Communications engineering / telecommunications
Books > Professional & Technical > Electronics & communications engineering > Communications engineering / telecommunications > General
Books > Reference & Interdisciplinary > Encyclopaedias & reference works > Reference works
Books > Reference & Interdisciplinary > Encyclopaedias & reference works > Reference works > General
LSN: 1-57820-095-4

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