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China's Emerging Outsourcing Capabilities - The Services Challenge (Hardcover) Loot Price: R1,679 Discovery Miles 16 790 You Save: R430 (20%)
China's Emerging Outsourcing Capabilities - The Services Challenge (Hardcover): Leslie P. Willcocks, Mary C. Lacity
China's Emerging Outsourcing Capabilities - The Services Challenge (Hardcover): Leslie P. Willcocks, Mary C. Lacity

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China's Emerging Outsourcing Capabilities - The Services Challenge (Hardcover)

Leslie P. Willcocks, Mary C. Lacity; Edited by Yingqin Zheng

Series: Technology, Work and Globalization

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List price R2,109 Loot Price R1,679 Discovery Miles 16 790 You Save R430 (20%)

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While China is known for its immense manufacturing base, in recent years the Chinese government has assigned a high priority to science and technology services as its future growth sectors. The Chinese government is supporting this vision with the establishment of research and technology parks, favorable tax incentives, policy reform, grants to help Chinese firms achieve certifications, investments in infrastructure, and promotion of IT outsourcing (ITO) and business process outsourcing (BPO) services. Beyond the aspirations of its leaders, is China ready to compete in the global ITO and BPO markets? How can Western managers successfully engage Chinese ITO/BPO suppliers?
In this book, top scholars and practitioners doing leading research on China's ITO and BPO sector help answer these questions. All told, this book reports on findings from 519 interviews, 305 surveys, 11 detailed case studies, and 34 formal presentations. Authors analyze the strengths and weaknesses of China's ITO and BPO markets, categorize and analyze Chinese suppliers, project future trends in China's ITO and BPO capabilities, and prescribe lessons for Western managers seeking to engage Chinese suppliers. Several chapters contain studies of Chinese suppliers and clients engaged in particular ITO or BPO services, including, procurement, media relations, logistics, and research and development. Overall, the Chinese ITO and BPO markets are changing rapidly as they both respond to and help form the global outsourcing landscape. This book provides an in-depth, contemporary view on where China is heading, how it is going to get there, and how companies and countries can engage with China's emerging outsourcing capabilities.

General

Imprint: Palgrave Macmillan
Country of origin: United Kingdom
Series: Technology, Work and Globalization
Release date: March 2010
First published: March 2010
Authors: Leslie P. Willcocks • Mary C. Lacity
Editors: Yingqin Zheng
Dimensions: 235 x 155 x 22mm (L x W x T)
Format: Hardcover
Pages: 298
ISBN-13: 978-0-230-23844-2
Barcode: 9780230238442
Categories: Promotions
Books > Business & Economics > Business & management > International business
Books > Professional & Technical > Technology: general issues
Books > Professional & Technical > Technology: general issues > General
Books > Business & Economics > Business & management > Ownership & organization of enterprises
Books > Business & Economics > Business & management > Ownership & organization of enterprises > General
LSN: 0-230-23844-0

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