In Managing Stress in Times of Uncertainty, Dr. Leonard M. Moss,
tells the story of his highly unusual career using psychoanalytic
expertise to help organizations, their employees and individuals
deal with crises, transitions, the erosion of employee loyalty, and
job loss. The case histories included throughout the book
illustrate how to assist individuals to think constructively about
their work and life experiences, and to apply what they learned to
solve future problems. The author usies his extensive experience
serving as a consultant to major corporations such as Mobil,
American Express, and General Motors, to demonstrate how to address
the impact employees experience during corporate restructuring and
downsizing, the merger of conflicting work cultures, and the
closing of a manufacturing plant that was the mainstay of its
community. Dr. Moss believes that fundamental changes in behavior
achieved through company-sponsored training and development
exercises are rarely sustained unless underlying life, stress,
interpersonal, or personality factors are modified as well. His
year-long confidential Executive Development Program focuses on
interpersonal relationships, past experiences, and emotions, as
well as career goals and work performance. CEOs turned to the
executive development process to help outstanding performers
develop the interpersonal skills and empathy necessary for them to
become leaders. Case histories demonstrate his unique and highly
sucessful Executive Development Process. Many issues facing our
society today are reflected in his long and eventful career. Dr.
Moss discusses his treatment of seriously suicidal patients, the
relationship between the overcrowded New York City prison
environment and inmate suicidal behavior, and the stress of living
and working on giant offshore oil production platforms in Norway.
Having made the critical career decision to leave the comfort of
office practice and consult on-site with major organizations, Dr.
Moss's work took him to exotic locations. He describes how he
entered a New York City police station to take custody of a
suicidal patient; startled at the ominous clanging of doors closing
behind him as he entered the Manhattan House of Detention for Men;
travelled in a helicopter over the turbulent North Sea to reach a
Hotel on a Volcano, otherwise known as the Statfjord-A oil
production platform; and attended the executive committee meetings
of a major corporation to observe how executives related to each
other. Dr. Moss discusses how to establish a collaborative bond
with patients and business clients that enables them to review
their life and work and plan for the future. He quotes advances in
neuroscience that have begun to define the neural substrates
through which psychotherapy produces adaptive change. Fascinating,
informative and inspiring, this book is an invaluable quide to any
reader coping with the uncertainties of life, as well as a useful
resource for employers, human resources and mental health
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