Knowledge Management - Lessons Learned (Hardcover)

The editorial team of Srikantaiah and Koenig have followed up their groundbreaking "Knowledge Management for the Information Professional (2000) with this important book While the earlier work offered an introduction to KM, the new book surveys recent applications and innovations. Through the experiences and analyses of more than 30 experts, the book demonstrates KM in practice, revealing what has been learned, what works, and what doesn't. Practitioners describe projects undertaken by organizations at the forefront of KM, and top researchers and analysts discuss KM strategy and implementation, cost analysis, education and training, content management, communities of practice, competitive intelligence, and more.