Quality is a form of management that is composed of the double
approach of driving an organization towards excellence, while
conforming to established standards and laws. The objective of
quality confers advantages to companies: it makes them more
resilient to change that can be unexpected or even chaotic; it
makes them more competitive by identifying those steps in processes
that do not offer added value. No longer the concern of a small
community of experts, even scientists and engineers working in the
private sector will find that they will have to con- front
questions related to quality management in their day-to-day
professional lives. This volume offers such people an unique entry
into the universe of quality management, providing not only a
cartography of quality standards and their modes of application -
with particular attention to the ISO standards - but also a broader
cultural context, with chapters on the history, prizes, deontology
and moral implications of systems of quality management. This book
thus opens the door to all those eager to take the first steps to
learning how the principles of quality are organized today, and how
they can be applied to his or her own activity.
Is the information for this product incomplete, wrong or inappropriate?
Let us know about it.
Does this product have an incorrect or missing image?
Send us a new image.
Is this product missing categories?
Add more categories.
Review This Product
No reviews yet - be the first to create one!