In order to provide an assessment of experiences of patients on the
ARVs it is essential to ascertain how accessible ARVs are,
moreover, is it is critical to determine the level of quality and
the extent in which patients are satisfied with service provided.
The purpose of the research was addressed within a quantitative
approach applying descriptive designs. Systematic random sampling
consisted of 402 patients on the ARV programme in three hospitals
namely: Tshwane District, Pretoria West and Kalafong Hospitals.Data
was captured on Microsoft Excel 2007 and descriptive statistics was
analysed with Stata 10. In this study 415 interviews were secured
in all three hospitals, A total of 415 questionnaires were
distributed in all three hospitals where a response of 97% was
obtained, which compares favorably with the experience of other
researchers. The study reveals that the CCMT programme in Tshwane
District, Pretoria West, and Kalafong hospitals is being
implemented in accordance with what has been prescribed in the
operational plan for CCMT as it is accessible, of good quality with
patients that are generally satisfied with service provided.
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