This new text is intended for courses in operations management and
management science, with business statistics as a prerequisite. The
authors offer practical approaches to managerial decision-making
using spreadsheets and step-by-step instructions to present
realistic operations management problems that reflect overall
organizational issues and integrate other functional areas such as
marketing and finance. Perfect as a supplement to any operations
management or management science text, students need only posses a
familiarity with Microsoft Excel in order to learn both basic and
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