The Handbook of Communication Skills is recognised as one of the
core texts in the field of communication. This thoroughly revised
and updated third edition arrives at a time of considerable growing
interest in this area, with recent research showing the importance
of communication skills for success in many walks of life. The
book's core principle, that interpersonal communication can be
conceptualized as a form of skilled activity, is examined in detail
and a comprehensive transactional model of skilled communication is
presented, which takes into account current conceptual and research
This book provides a comprehensive analysis of research, theory
and practice in the key skill areas of communication, such as
non-verbal communication, persuasion, leadership, assertiveness,
self-disclosure, listening and negotiation. Each chapter is written
by a recognised authority in that particular specialism, among them
world leaders in their particular fields. In the ten years since
the last edition, a large volume of research has been published and
the text has been comprehensively updated by reviewing this wealth
of data. In addition a new chapter on persuasion has been added -
one of the areas of most rapid growth in social psychology and
The Handbook of Communication Skills represents the most
significant single contribution to the literature in this domain.
It will be of continued interest to researchers and students in
psychology and communication, as well as in a variety of other
contexts, from vocational courses in health, business and
education, to many others such as nursing and social work whose
day-to-day work is dependent on effective interpersonal skills.
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