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Call Centres Report 2003 (Paperback)
Call Centres Report 2003 (Paperback): Philip Pearson
Call Centres Report 2003 (Paperback): Philip Pearson

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Call Centres Report 2003 (Paperback)

Philip Pearson

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This is the sixth annual Call Centres report on pay and HR practices. It allows call centres to benchmark their reward and retention strategies by offering comprehensive coverage of latest market rates, regional pay variations, bonuses, union developments and influence, and staff turnover data by sector, identifying and analysing trends. The report identifies and analyses trends in pay and HR practices, allowing organisations to understand movements in the sector and anticipate future developments.

General

Imprint: Tolley
Country of origin: United Kingdom
Release date: September 2003
Authors: Philip Pearson
Format: Paperback
ISBN-13: 978-0-406-97050-3
Barcode: 9780406970503
Categories: Books > Business & Economics > Finance & accounting > Accounting > Financial reporting, financial statements
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Books > Business & Economics > Economics > Labour economics
Books > Business & Economics > Economics > Labour economics > General
Books > Business & Economics > Business & management > Management of specific areas > Personnel & human resources management
LSN: 0-406-97050-5

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