Relationship Marketing - The Book That Defined the Age of the Customer (Paperback, 2nd Revised edition)

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Long before there was one-to-one marketing, personalization, or customer-centred growth, Regis McKenna was helping companies compete by enriching their relationships with customers. In this text he reflects in particular on the impact of technology.

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Product Description

Long before there was one-to-one marketing, personalization, or customer-centred growth, Regis McKenna was helping companies compete by enriching their relationships with customers. In this text he reflects in particular on the impact of technology.

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Product Details

General

Imprint

Perseus Books

Country of origin

United States

Release date

May 2003

Availability

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Authors

,

Dimensions

229 x 152mm (L x W)

Format

Paperback

Pages

272

Edition

2nd Revised edition

ISBN-13

978-0-7382-0819-0

Barcode

9780738208190

Categories

LSN

0-7382-0819-1



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