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Books > Social sciences > Sociology, social studies > Social issues > Disability: social aspects

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Shaping Our Lives - from Outset to Outcome - What People Think of the Social Care Services They Use (Paperback)
Shaping Our Lives - from Outset to Outcome - What People Think of the Social Care Services They Use (Paperback): Shaping Our...
Shaping Our Lives - from Outset to Outcome - What People Think of the Social Care Services They Use (Paperback): Shaping Our...

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Shaping Our Lives - from Outset to Outcome - What People Think of the Social Care Services They Use (Paperback)

Shaping Our Lives National User Network, Black User Group (West London), Ethnic Disabled Group Emerged (Manchester), Footprints and Waltham Forest Black Mental Health Service User Group (North London), and Service Users' Action Group (Wakefield)

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Tracking the development of the Shaping our Lives project, which was established in 1996 to examine user defined outcomes, this report examines the way in which users and their organisations have achieved those outcomes. It highlights that there is a body of knowledge developing - usually professionalised - on outcomes, which often focuses on performance measures and targets and which is used to help social care agencies become more efficient and businesslike. This report adds to the debates about outcomes but from a user-led perspective. It emphasises that the definition of "good" outcomes properly belongs with service users themselves, who invariably want choice and control over the processes of delivery, rather than a menu of specific outcomes.

General

Imprint: Joseph Rowntree Foundation
Country of origin: United Kingdom
Release date: June 2003
Authors: Shaping Our Lives National User Network • Black User Group (West London) • Ethnic Disabled Group Emerged (Manchester) • Footprints and Waltham Forest Black Mental Health Service User Group (North London) • and Service Users' Action Group (Wakefield)
Dimensions: 297 x 210mm (L x W)
Format: Paperback
Pages: 50
ISBN-13: 978-1-85935-113-0
Barcode: 9781859351130
Categories: Promotions
Books > Social sciences > Sociology, social studies > Social issues > Disability: social aspects
Books > Social sciences > Sociology, social studies > Social welfare & social services
Books > Social sciences > Sociology, social studies > Social welfare & social services > General
LSN: 1-85935-113-1

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