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Service Quality - Crossing Boundaries. Managing Service Quality, Volume 13, Issue 2. (Electronic book text)
Service Quality - Crossing Boundaries. Managing Service Quality, Volume 13, Issue 2. (Electronic book text): Steve Tax
Service Quality - Crossing Boundaries. Managing Service Quality, Volume 13, Issue 2. (Electronic book text): Steve Tax

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Service Quality - Crossing Boundaries. Managing Service Quality, Volume 13, Issue 2. (Electronic book text)

Steve Tax

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The papers presented in this e-book are from the 8th Quality Services Conference (QUIS 8) held at the University of Victoria. They reflect the world wide research in service management, with contributions from the UK, Mexico, Sweden, Germany and Finland. They are cross-disciplinary covering a broad array of management fields including marketing, human resources, operations and strategy

General

Imprint: Emerald Group Publishing Ltd
Country of origin: United States
Release date: April 2003
Editors: Steve Tax
Format: Electronic book text
Pages: 84
ISBN-13: 978-6610511822
Barcode: 9786610511822
Categories: Promotions
Books > Business & Economics > Business & management > Sales & marketing > Customer services
LSN: 6610511829

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