This work examines the topic of dispute resolution, specifically
the multi-criteria approach that seeks to arrive at a conclusion
that is mutually beneficial to both sides. Through the use of
decision-aiding software, the multi-criteria approach can allow
each side to give on various criteria that are not important to it,
but are important to the other side. In this way, a super-optimum
solution may even be met, in which both sides receive something
significantly better than they had expected. Such a result is very
difficult, if not impossible, to achieve, Stuart Nagel points out,
in traditional single-dimension dispute resolution.
Nagel and Mills describe the nature of multi-criteria dispute
resolution utilizing decision-aiding software. The first part of
the book clarifies the general character of computer-aided
negotiation, computer-aided mediation, and super-optimizing dispute
resolution. Part two guides the reader through the use of
Policy/Goal Percentaging (P/G%) decision-aiding software, centering
on general decision-making, negotiation, mediation, and prediction
of outcomes. Multi-criteria resolution in the context of
rule-making and legal policy disputes is the focus of part three,
where such matters as determining initial alternatives and
criteria, resolving deadlocks, and arriving at super-optimum
solutions are discussed. Part four emphasizes dispute resolution in
the context of rule-applying and litigation disputes, as well as
mediation at the international level and between lawyers and
clients. The final part deals with future applications, such as
computer-aided mediation and group decision-making with phone
modems. The book's combination of decision-aiding software,
arbitration-mediation, and super-optimum expansionist
decision-making brings a truly innovative approach to the topic of
dispute resolution. This volume should be a welcome addition to
academic, legal, and public libraries, and a valuable reference
work for lawyers, law students, and legal professors and
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