Deteriorating job performance resulting from alcohol and drug
dependency requires special handling and specific skills.
Developing these skills and learning what to do with them are not
difficult tasks. Employee assistance program professionals provide
such training for key personnel. Focusing on strategic intervention
designed to help employees with personal problems that interfere
with job performance, Walter Scanlon describes the functions and
benefits of employee assistance programs (EAPs), discusses their
training and consultation objectives, and shows how EAPs
effectively identify and address such problems. An important EAP
goal is to reduce both the incidence of alcohol- and drug-related
problems and the costs associated with them.
EAPs target employees whose work performance has deteriorated
because of chemical dependency or other personal problems. Scanlon
has divided his discussion of EAPs into seven workable segments:
the concept of EAP; EAP history; the history of drug and alcohol
use; current drug and alcohol use in the United States; the legal,
corporate, societal, and individual influences on rehabilitation
and EAP; governmental influences including the Drug Free Workplace
Act and mandatory drug screening; and cost considerations,
including the trend toward managed health care.
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