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A Banquet of Consequences is an intricately researched, decisively written and devastating analysis of today’s economy.
Satyajit Das connects disparate strands of a story, and in doing so delivers a damning critique of global economic policies of the last 50 years. He argues that governments and citizens of every political hue are now so addicted to growth and resistant to change, that a prolonged period of chronic stagnation, sustained by large infusions of monetary morphine and continuous interventions, or an unavoidable financial, political and social breakdown are the only possible outcomes.
A practical guide, from the basic techniques, through to advanced applications, showing you what operational risk is, and how you can manage it.
"Mastering Operational Risk" provides a step-by-step guide from the basic elements of operational risk through to advanced applications of operational risk management. Focusing on practical applications, it gives you the knowledge needed to understand what operational risk is and puts in place a workable way of managing it.
In one engaging, outcome-oriented book, The FT Essential Guide to
Writing a Business Plan gives you:
With advice that’s instantly applicable, whether your business is a start-up or a more established company looking to grow, this is the one guide you need to create a credible and persuasive plan.
"Marketers know that they must use metrics. The key--which this book addresses superbly--is which metrics to use and how to use them."
Erv Shames, Chairman, Western Connecticut Health Network; former President and CEO of Borden, Inc. and Stride Rite Corporation
“50+ metrics crackles like new money…this is the best marketing book of the year.”
Updated version of Strategy + Business “2006 Best Books in Marketing award winner”
WHAT TO MEASURE AND HOW TO MEASURE IT TO GET THE MOST OUT OF YOUR MARKETING
As the old adage goes, “If you can’t measure it, you can’t manage it.” Key Marketing Metrics is the definitive guide to today’s most valuable marketing metrics to measure the results of your marketing. In this thoroughly updated and significantly expanded book, you will understand the pros, the cons and the nuances of more than 50 of the most important metrics and know exactly how to choose the right metrics for every challenge.
Key Marketing Metrics gives you a portfolio, or "dashboard", of the most valuable metrics for your business to maximise the return on your marketing investment and identify the best new opportunities for profit. Discover high-value metrics for every facet of marketing: promotional strategy, advertising, and distribution; customer perceptions; market share; competitors’ power; margins and pricing; products and portfolios; customer profitability; sales forces and channels; and more.
This edition includes the latest web, online, social, and email metrics, plus new insights into measuring marketing ROI and brand equity, as well as practical advice for managing complex issues such as advertising elasticity and “double jeopardy.”
****The Listening Leader has been officially shortlisted in the
'Leading the Team' category for The Business Book Awards 2018, as
announced on 17th January 2018.****
Includes 10 handy do's and don'ts of strategy development
* Need powerful decision-making tools at your fingertips?
* Want to get the most out of strategic thinking models like Porter's Five Forces?
* Only want what you need to know, rather than reams of theory?
With the critical strategy tools required to drive your business forward, this book tells you what you need to know, fast.
Up to 80 per cent of opportunities come from people who already know
you, so the more people you know, the more chance you have of winning
the new business or career you want.
Working for a matrix international organisation, with its ensuing diverse global teams, based in a variety of geographic locations is a fact of life for most leaders and managers today. These teams may be permanent, or they may come together temporarily to deliver a specific project. The challenges of making decisions, setting goals, communicating, building trust and managing the team are far harder when you are separated by time, language, culture and priorities. Global Teams will enable leaders, teams and organisation to deal with the challenges they face:
* How can you ensure that your global team delivers results?
* How do I trade off our local goals and priorities versus the global priorities?
* How do I find out what is really going on and how it will affect me?
* Can I trust top management to support my agenda and me personally?
* How can I lead people who I do not see and are not like me?
Based on original research with some of the world's leading companies, Global Teams is the definitive, practical guide on making the sharp end of globalisation work for you and your organisation.
Entrepreneurs and innovators are trained to run fast, but...Are you running in the right direction?
Choosing the right market for your innovation is the biggest, and trickiest, question for innovators. Research has shown that all too often entrepreneurs don’t spend enough time researching their opportunities – instead they jump at the first opportunity that looks good, and fail to properly evaluate and leverage other opportunities. These common mistakes mean that you often choose the wrong market or attempt to pursue too many opportunities at once.
Where to Play helps you to set a promising strategy, by giving a clear, structured and practical framework- the Market Opportunity Navigator- to better identify, evaluate and focus on the right market opportunities. With three dedicated and reusable worksheets covering:
1.Market Opportunity Set – assess your core strengths and identify which market opportunities exist for your business
2.Attractiveness Map – evaluate your market opportunities to reveal the most attractive option for focus
3.Agile Focus Strategy – create a strategic plan for your chosen market opportunity that keeps you open-minded and agile
Get the most value for your innovations with Where to Play.
Getting to the top can seem like an impossible mission to those in
junior and middle manager ranks. Sometimes it can feel like top
leadership is an exclusively male club, only accessible to those
already highly networked via family and private schooling.
This text has been specially written to meet the needs of students who require a rigorous grounding in financial economic theory, combined with institutional and policy discussion relevant to the 'real world' economics of contemporary Europe.
The Leader's Guide to Coaching & Mentoring is a highly practical handbook that helps managers get the most out of their people. It includes grounded advice on the practicalities of both coaching and mentoring - such as how to structure a session - as well as core content on: * The skills required for coaching and mentoring, including listening, questioning, observing body language, challenging and affirming * The established processes for coaching and mentoring, such as GROW, relational coaching, reverse mentoring and solution-focused coaching * The scenarios in which coaching and mentoring skills are particularly appropriate, for example, coaching under-performers, coaching star performers and coaching for career development There is also a handy section on the 10 pitfalls to avoid when coaching or mentoring. Written in the no-nonsense and engaging style of the other Leader's Guide books, this is the best tool on the market for managers wanting to coach their people to optimum performance. 'In this hands-on book, Mike and Fiona highlight the real difference between conventional management and effective leadership: management is a profession, while coaching is much wider; it encourages social interaction and a focus on human relationships at work. That's what new generations expect and respect.' Laurent Choain, Chief People & Communication Officer, Mazars Group 'It's not always easy for managers to recognise what real coaching is, let alone its value. This book makes a compelling case for the Manager as Coach and contains real, usable examples of how to go about it.' Ian Johnston, Chief Executive, Dubai Financial Services Authority
Global supply chain decision-makers and practitioners are about to face brutally tough new challenges. They will be called upon to manage supply and demand in a world marked by demographic and economic shifts that will turn their supply and demand markets upside down. They will have to secure crucial supplies in an era when resources are severely constrained. Now, three pioneering supply chain leaders fully illuminate these game-changing challenges, offering a complete decision framework and practical tools, insights, and guidance for systematically mitigating new risks and building long-term supply chain-based competitive advantage. Global Macro Trends and Their Impact on Supply Chain Management is the first book to focus squarely on emerging societal, technological, geopolitical, and environmental macro trends that will powerfully impact every supply chain. Authors Chad W. Autry, Thomas J. Goldsby, and John E. Bell walk you through assessing the impacts of population growth, migration, urbanization; socioeconomic change, global connectivity, environmental issues, and geopolitics. They review new challenges associated with increased global demand, growing scarcity, transportation congestion, aging infrastructure, and emerging supply-demand imbalances. Next, they provide comprehensive mitigation strategies based on logistics, resource recovery, resource protection, demand and supply shaping, and other techniques. This book will be an indispensable resource for all supply chain, logistics, sourcing, and operations management executives, managers, and professionals; for operations research professionals and graduate students; and for others working in these fields in industry, government, and the military.
Leadership isn't complicated - keep it simple and make it count. This new edition of Steve Radcliffe's uniquely powerful, successful and practical framework will show you how to develop faster as a more confident and capable leader.
This compact, instantly-applicable guide to developing leadership skills contains practical insights, straightforward actions and plain guidelines to accelerate your growth as a leader.
The framework is derived from expert coach Steve Radcliffe's work with real leaders in real leadership situations. It shows you how to:
- Be guided by the Future you want and stay focused on your vision
- Engage others in productive and stimulating working relationships that make things happen.
- Deliver the results you need to really move your business forward.
This jargon-busting book describes how the bond and money markets work and how they impact on everyday life. It assumes no specialised prior knowledge of finance theory and provides an authoritative and comprehensive run-down of the workings of the modern financial system. It's in the money markets where money, or the value of money, can be bought and sold. It's the place where Treasury bills, deposits, repurchase agreements, short-lived mortgages etc, can be traded. These are crucial to the global economy because they provide liquidity funding for the global financial system. Bond markets operate in the same way but are financial markets where participants can issue new debt or buy and sell existing debt - known as bonds. As with money markets, bond markets are key because they provide money where no money previously existed (think of your mortgage). Using real world examples from media such as the Financial Times, bestselling author Glen Arnold gives an international perspective on these markets. Understand key bond and money market terms and banking products Explore the wide variety of types of markets and their functions eg. LIBOR, gilts, government debt Gain insight into the main factors influencing prices in the financial markets Learn how fluctuations in the money markets can affect you and your own money strategies
Whether you are writing a proposal, a report, a presentation or an email, this book will show you how to write to persuade staff, colleagues, board directors and customers. The Financial Times Essential Guide to Business Writing demonstrates how your choice of language can influence your reader. It gives you clear examples to show you the dos and don'ts of successful business writing and essential tips that are proven to make your writing more effective.It shows you how to write for different audiences and in different media using style, structure and the psychology of language to your advantage. It also gives you the writing secrets used by the world's best advertising writers, which you can use to great effect in your own business writing.
With over 650 tips, tactics, techniques and thought provoking business
questions, The Financial Times Guide to New Business Development is the
authoritative, down-to-earth guide to attracting more customers and
clients, getting them to pay the prices you want and influencing them
to recommend others to buy from you as well.
By the time you have read and digested the 650+ tips, tools, techniques and strategic questions in this book you will have the answers to all of these questions. You will also know what to do to get bigger and better results.
The tools and ideas to help you lead with confidence and achieve better results through your team. This book provides all the tools and skills to help you be more effective in leading your team and achieving higher levels of performance. It focuses on three key elements: you as the leader, the principles of team working and team building, and getting individuals to contribute and perform. As well as identifying obstacles and pitfalls, it assists you in improving your skills and coaches you to work out what you could be doing better.
This business book is great for leaders, middle managers and entrepreneurs interested in the following categories; STRATEGY, LEADERSHIP AND MANAGEMENT, ENTREPRENEURSHIP
Choose from the seven value plays to set the broad direction the firm should head in, and gain your competitive advantage. Each play has an associated set of capabilities which deliver customer value efficiently:
SPECIALIZATION - choose to focus on a single product or product group and compete through superior product performance.
ADAPTIVE - increase the system’s ability to respond to changing circumstances, particularly to changing customer needs.
LOW COST - Deliver equivalent product quality compared to competitors but with a continual and relentless focus on cost reduction
INNOVATION - Competing through product innovations.
EXCELLENCE - Continuous incremental improvement of product or service quality
NO-FRILLS - Serve price sensitive customers with a stripped down alternative product or service.
TARGETING - Focus on a specific market segment and serve the needs of these customers more effectively than less targeted rivals.
Built on insights from research into economics, strategy, organization theory and complexity science, you’ll discover a practical approach to creating value for your business in turbulent times, with advice on how to enable these plays with the structures, systems and culture of your business.
Connect is a book you take with you to crucial business meetings, to
meetings with your boss, even conversations with co – workers.
Connect your guide to connecting and relationships in a complex world.
This best selling management book is a true classic. If you want to be a model manager, keep this new, even better 3rd edition close at hand. Key Management Models has the winning combination of brevity and clarity, giving you short, practical overviews of the top classic and cutting edge management models in an easy-to-use, ready reference format. Whether you want to remind yourself about models you've already come across, or want to find new ones, you'll find yourself referring back to it again and again. It's the essential guide to all the management models you'll ever need to know about. Includes the classic and essential management models from the previous 2 editions. Thoroughly updated to include cutting edge new models. Two-colour illustrations and case studies throughout.
The Leader's Guide to Emotional Agility takes a new approach to emotional intelligence in action and translates it into critical skills that every leader needs to get the most out of themselves and their people. It outlines 8 steps for achieving emotional agility and resilience: Step 1: Becoming authentic Step 2: Becoming self-aware Step 3: Becoming aware of others Step 4: Using the emotions Step 5: Understanding the emotions Step 6: Managing your own emotions Step 7: Managing the emotions of others Step 8: Mindfulness for leaders The chapters, underpinned with scientific research, offer real-life illustrations from leaders facing real challenges and triumphs, as well as exercises, case studies, tips and strategies to put these steps into action. It also includes a self-assessment at the start of the book to help you find out how emotionally agile you already are. This straight-talking guide is the ultimate guide for busy managers wanting hard advice on how to deal with the softer side of business life.
Learn how to evaluate any investment fund before deciding where to place your money so you can ensure you generate more wealth and protect your cash. This valuable guide will help you make the right investment decisions by: - Explaining the procedures that should be followed before investing money anywhere. - Helping you cut through marketing language to get a real sense of how risky a company's strategy may be. - Showing you what questions to ask of investment fund managers so you're more comfortable investing in a company. - Showing you how to recognise the warning signs of risky investments. This book will also help you identify companies who consistently deliver high returns, thereby allowing you to generate more wealth by investing in successful, and stable, funds.
Key Business Analytics will help managers apply tools to turn data into insights that help them better understand their customers, optimize their internal processes and identify cost savings and growth opportunities. It includes analysis techniques within the following categories: Financial analytics - cashflow, profitability, sales forecasts Market analytics - market size, market trends, marketing channels Customer analytics - customer lifetime values, social media, customer needs Employee analytics - capacity, performance, leadership Operational analytics - supply chains, competencies, environmental impact Bare business analytics - sentiments, text, correlations Each tool will follow the bestselling Key format of being 5-6 pages long, broken into short sharp advice on the essentials: What is it? When should I use it? How do I use it? Tips and pitfalls Further reading This essential toolkit also provides an invaluable section on how to gather original data yourself through surveys, interviews, focus groups, etc.
In just 10 minutes a day, Coaching on the Go gives you the tools to be an effective leader. As a busy leader you know that coaching is an important tool for you to bring out the best in people in a most human and natural way. Coaching on the Go shows you how to coach your team in bite-sized chapters, so you can learn on the go - on a flight, on your commute to work - and put it into action right away. Split into two parts: 1. The Main Flight - learn the core coaching skills by following the story of the aircrew chapter by chapter. Each chapter covers a key coaching issue with activities to help you deal with similar situations in your leadership. 2. The Pilot's Manual - develop your expertise even further by taking a deeper dive into the skills of coaching. With advanced coaching models and leadership theory, you'll find extra activities and ideas to develop your coaching prowess with colleagues, team members and others around you. Great leaders coach. And with this book so can you. 'Great leaders coach. And with this book so can you.' Tim Pilkington, Chief Executive, World Vision UK 'In a fast-paced world, Coaching On-the-Go is structured to get to the heart of the matter quickly, making the content digestible and actionable.' Selina Millstam, VP, Global Head of Talent Management, Ericsson. 'Most coaching books tell you how to coach. This one shows you.' Paul Smith, bestselling author of Lead with a Story and The 10 Stories Great Leaders Tell 'A novel and useful way to think about coaching. Relevant to every leader.' Sheelagh Whitaker, Global NED and author of Evaline: A Feminist's Tale
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