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Books > Business & Economics > Business & management > Management & management techniques > General

Safety Management In An Organisational Context (Paperback): Leonie Louw Safety Management In An Organisational Context (Paperback)
Leonie Louw 1
R321 R271 Discovery Miles 2 710 Save R50 (16%) Ships in 4 - 8 working days

While many books focus on occupational health and safety in the international arena, few provide information pertinent to safety management in South Africa and in Africa as a whole. Safety Management in an Organisational Context aims to bridge this gap and to increase safety awareness at all levels of any organisation in Africa. The topics discussed in the book include safety in industry, functional safety, working in confined spaces, ergonomics and fire safety. The general provisions of the Occupational Health and Safety Act 85 of 1993 and its regulations are explained in detail as they relate to safety in the South African workplace today.

Leadership in Organizations Global Edition (Paperback, 8th edition): Gary A Yukl Leadership in Organizations Global Edition (Paperback, 8th edition)
Gary A Yukl
R1,794 R643 Discovery Miles 6 430 Save R1,151 (64%) Ships in 10 - 15 working days

For undergraduate and graduate-level courses in Leadership. An exploration of what makes an effective leader. Leadership in Organizations provides a balance of theory and practice as it surveys the major theories and research on leadership and managerial effectiveness in formal organizations. The eighth edition includes new examples, citations, and guidelines, and has been enhanced for better clarity and presentation.

Teamwork 101 - What Every Leader Needs to Know (Hardcover): John C. Maxwell Teamwork 101 - What Every Leader Needs to Know (Hardcover)
John C. Maxwell
R173 R132 Discovery Miles 1 320 Save R41 (24%) Ships in 10 - 15 working days

Talent wins games, but teamwork wins championships. This is true in sports, pop culture, and every other industry--including business. In this essential guidebook, New York Times bestselling author John C. Maxwell explains why teamwork is the heart of great achievement in the game of business and shows readers how to prioritize teamwork and collaboration to achieve winning results. You'll learn how to: build a team that lasts; create positive energy on the team; harness a team's creativity; identify weak players who negatively impact your team; and judge if your team can accomplish the dream. You'll also discover how a winning team is self-fulfilling fuel: because everyone wants to be part of the winning team, you'll continue to attract only the best talent--and stay on top. A great team is the key to great results--for individual employees, leaders, and the company as a whole. Teamwork 101 demonstrates how to build and maintain one for yourself so you can leverage the benefits--and fun--of exceptional teamwork.

The Basics Of Safety Hazards - And The Origins Of Safety Risk (Paperback): Sarel J. Smit, Elriza Esterhuyzen The Basics Of Safety Hazards - And The Origins Of Safety Risk (Paperback)
Sarel J. Smit, Elriza Esterhuyzen 1
R265 R224 Discovery Miles 2 240 Save R41 (15%) Ships in 4 - 8 working days

Identifying and understanding safety hazards form the pivot of all safety management theory and practice. This book, the first to clarify the true nature and characteristics of real safety hazards and the origins of safety risk, will assist safety practitioners to better understand safety risk assessment, safety management and safety auditing. This book is essential for everyone involved in the world of safety, whether medicine, hygiene, ergonomics, engineering, safety management and more.

The Business And Office Environment (Paperback, 2nd ed): A.A. de Beer, A.W. Erasmus The Business And Office Environment (Paperback, 2nd ed)
A.A. de Beer, A.W. Erasmus
R243 R205 Discovery Miles 2 050 Save R38 (16%) Ships in 4 - 8 working days
Leadership (Paperback, 2nd Revised edition): Marian Iszatt-White, Christopher Saunders Leadership (Paperback, 2nd Revised edition)
Marian Iszatt-White, Christopher Saunders
R550 R478 Discovery Miles 4 780 Save R72 (13%) Ships in 6 - 10 working days

Written by an author team from one of Europe's leading management schools, Leadership combines highly up-to-date research with a wealth of real-world case studies to help readers make the transition from theory to practice. This student-focussed text encourages critical appraisal of the mainstream viewpoints and personal reflection on leadership experience in a way that is both clear and highly engaging. Divided into four parts, the book guides the reader thematically through the big issues and debates in the field, including the leadership versus management debate, team performance, and the question of whether leaders are born or made. The first part of the book, 'Defining the Terrain', lays the foundation for subsequent chapters by exploring what we mean by leadership, how it compares to management, and why we study it. The second and third parts of the book build on this, addressing core topics that have shaped leadership thinking for academics and practitioners over the last fifty years, as well as considering the cutting-edge debates within the field, and tackling issues such as strategic leadership, ethical leadership, and leading change. Finally, the fourth part, 'Developing Leaders', explores traditional and state-of-the-art development techniques, before encouraging the reader to consider their own leadership through identity work. Leadership mappings in the final chapter assimilate the range of theories and themes from the previous chapters, providing a framework for comparisons and connections throughout the book. This clear and logical structure is combined with carefully designed learning features including author and student reflection boxes, film and media parallels, case studies, and discussion points to develop and support learning, while the critical approach invites students to exercise their thinking skills and develop their own perspectives on the material presented. The authors draw upon their years of academic and business experience to offer an insight into this important and dynamic field, making this text a must read for all students concerned with understanding and practicing leadership. This book has a dedicated online resource centre, with the following materials: Student resources: Online glossary - a searchable list of key terms from the book ensures you have a firm graps of relevant leadership terminology. Links to feeds from topical journals - this resource points you towards a number of relevant journal articles, and provides a good starting point to begin further research. Web links to related sites - relevant and reliable content to simplify your Internet research and allow you to widen your reading. Lecturer resources: Integrative case studies - access a number of additional and extended case studies linking to content in the book. PowerPoint slides - fully customizable lecture slides to accompany each chapter of the book. Suggestions for discussion points - suggestions and guidance for using the discussion points feature in the book in tutorials, group work, and written work. Video clips - support class discussion with a selection of video clips and accompanying teaching notes.

Mastering Operational Risk - A practical guide to understanding operational risk and how to manage it (Paperback, 2nd New... Mastering Operational Risk - A practical guide to understanding operational risk and how to manage it (Paperback, 2nd New edition)
Tony Blunden, John Thirlwell
R1,502 R1,074 Discovery Miles 10 740 Save R428 (28%) Ships in 10 - 15 working days

A practical guide, from the basic techniques, through to advanced applications, showing you what operational risk is, and how you can manage it.

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"Mastering Operational Risk" provides a step-by-step guide from the basic elements of operational risk through to advanced applications of operational risk management. Focusing on practical applications, it gives you the knowledge needed to understand what operational risk is and puts in place a workable way of managing it.

Boardroom Dancing - Transformation Stories From A Corporate Activist (Paperback): Nolitha Fakude Boardroom Dancing - Transformation Stories From A Corporate Activist (Paperback)
Nolitha Fakude
R299 R257 Discovery Miles 2 570 Save R42 (14%) Ships in 5 - 10 working days

Nolitha Fakude grew up as a shopkeeper’s daughter in the Eastern Cape, studied at the University of FortHare and then entered the workplace in 1990 as a graduate trainee at Woolworths. Subsequently, she has worked in very senior positions at some major blue-chip companies, including Woolworths, Nedbank and Sasol. She was also managing director and then president of the Black Management Forum (BMF).

Over a career spanning 29 years, Nolitha spearheaded programmes that ensure the development of women and marginalised communities in the workplace and society. A passionate advocate for diversity and inclusion, she has earned a well-deserved reputation as a corporate activist.

Nolitha is held in high regard within business circles and serves on numerous boards including the JSE Limited, Anglo American plc and Afrox Limited. Although Boardroom Dancing is her personal journey, it is also a lesson for South Africans committed to the transformation of boardrooms and the economy, and for women looking for role models as they climb corporate ladders and become thought-leaders

Nolitha Fakude was born in Cenyu a small village in the Eastern Cape outside Stutterheim and worked her way up from the shopfloor as a Graduate Trainee at Woolworths to become one of South Africa’s most respected and successful black business women. Nolitha is a humble leader who is widely respected as a pioneer who was at the forefront of transformation strategy, both within the companies she worked for and as a leader at the Black Management Forum where she worked with business, government and unions to drive change in South Africa.

The Book Every Business Owner Must Read - Insights From Leading Business Minds And Thought Leaders (Paperback): The Book Every Business Owner Must Read - Insights From Leading Business Minds And Thought Leaders (Paperback)
R280 R190 Discovery Miles 1 900 Save R90 (32%) In stock

The time for "different" is now. Tap into the insights of our leading business minds and thought leaders and equip your business for a successful new way of doing business.

The world of business is tough, especially today. We know that now is the time for exponential acceleration, adaptability, agility and adjusting; a time for resilience, perseverance and courage; where the frames of reference that so many of us have held onto for so long are simply no longer relevant. But you may be stuck. You may be frozen and fearful, and feeling panicked. You may be worried, and feel weary. Your vision may be blurred, and you may feel unsure of yourself, yet you have a business to run, and staff to look after. If you are feeling some, or perhaps all of these things, take a deep breath – help is at hand. With over forty chapters of wisdom, insights, experience, suggestions and advice from some of South Africa’s leading business minds and thought leaders, you will find pure gems of information, ideas and solutions on each page of The Book Every Business Owner Must Read.

Adapt, respond, and define your new ways of thinking to help you succeed. Get your pen and notebook ready, start reading and make notes and lists of what you can do, today, to not only survive, but thrive as a business.

The New One Minute Manager (Paperback, New Thorsons Classics edition): Kenneth Blanchard The New One Minute Manager (Paperback, New Thorsons Classics edition)
Kenneth Blanchard 3
R149 Discovery Miles 1 490 In stock

The original, bestselling blockbuster which has transformed businesses worldwide.

The blockbuster number one international bestselling phenomenon is back … not that it ever really went away. This easily-read story quickly demonstrates three very practical management techniques: One Minute Goals, One Minute Praisings and One Minute Reprimands.

The New One Minute Manager also includes information on several studies in medicine and in the behavioural sciences, which help readers understand why these apparently simple methods work so well with so many people. The book is brief, the language is simple, and best of all … it works.

Acting With Power - Why We Are More Powerful than We Believe (Paperback): Deborah Gruenfeld Acting With Power - Why We Are More Powerful than We Believe (Paperback)
Deborah Gruenfeld 1
R355 R245 Discovery Miles 2 450 Save R110 (31%) In stock

There is so much we get wrong about power. This eye-opening look at the true nature of power explores who has it, what it looks like, and the role it plays in our lives.

“A refreshing and enlightening new perspective on what it means to be powerful.”—Susan Cain, bestselling author of Quiet

Grounded in over two decades’ worth of scientific research and inspired by the popular class of the same name at Stanford’s Graduate School of Business, Acting with Power offers a new and eye-opening paradigm that overturns everything we thought we knew about the nature of power.

Although we all feel powerless sometimes, we have more power than we tend to believe. That’s because power exists in every relationship, by virtue of the roles we play in others’ lives. But it isn’t a function of status or hierarchy. Rather, it’s about how much we are needed, and the degree to which we fulfill our responsibilities. Power isn’t a tool for self-enhancement or a resource for personal consumption. It’s a part you play in someone else’s story.

We often assume that power flows to those with the loudest voice or the most commanding presence in the room. But, in fact, true power is often much quieter and more deferential than we realize. Moreover, it’s not just how much power we have but how we use it that determines how powerful we actually are.

Actors aren’t the only ones who play roles for a living. Like actors, we all make choices about how to use the power that comes with our given circumstances. We aren’t always cast in the roles we desire—or the ones we feel prepared to play. Some of us struggle to step up and be taken more seriously, while others have trouble standing back and ceding the spotlight. Some of us are used to hearing we are too aggressive, while others are constantly being told we are too nice. Deborah Gruenfeld shows how we can all get more comfortable with power by adopting an actor’s mindset.

We all know what it looks like to use power badly. This book is about how to use power well.

Your Third Story - Author the Life You Were Meant to Live (Paperback): Flip Flippen, White Your Third Story - Author the Life You Were Meant to Live (Paperback)
Flip Flippen, White
R456 R367 Discovery Miles 3 670 Save R89 (20%) Ships in 7 - 11 working days
Everyone Deserves a Great Manager - The 6 Critical Practices for Leading a Team (Paperback): Scott Jeffrey Miller, Todd Davis Everyone Deserves a Great Manager - The 6 Critical Practices for Leading a Team (Paperback)
Scott Jeffrey Miller, Todd Davis 1
R477 R267 Discovery Miles 2 670 Save R210 (44%) Ships in 10 - 15 working days

This book is the essential guide for the millions of people all over the world making the challenging and rewarding leap to manager, who want to become that manager their team deserves. FranklinCovey knows that managers are desperate for help - especially employees who go from managing tasks to managing people. They yearn for training and tools to help them become more confident, effective, and valued. This practical and inspirational guide offers the solution with guidance, tips and insights that are relevant, easily applicable, based on credible expertise, and will fit into the manager's hectic daily schedule. The focus of the book is to give managers the information they need in a way that they can absorb quickly. They can pick up a helpful tip in 10-minutes or glean an entire skill-set with a deeper reading. The goal is for the busy manager to know what to do and how to do it without interrupting their regular workflow. Each role highlights the current, authentic problems managers face and briefly explores the limiting mindsets or common mistakes that led to those problems. The book has 29 skill-based chapters, which cover essential managerial skills like one-on-ones, giving feedback, delegating, hiring, building team culture, and leading remote teams. The book also includes over 30 unique tools, such as a prep worksheet for your next one-on-one and a list of over 100 behavioural questions for your next interview.

Leadership and the One Minute Manager - Increase Effectiveness By Being A Good Leader (Paperback, Thorsons Classics edition):... Leadership and the One Minute Manager - Increase Effectiveness By Being A Good Leader (Paperback, Thorsons Classics edition)
Kennethh Blanchard, Patricia Zigarmi, Drea Zigarmi
R244 R176 Discovery Miles 1 760 Save R68 (28%) Ships in 10 - 15 working days

'Leadership and The One Minute Manager' goes straight to the heart of management as it describes the effective, adaptive styles of Situational Leadership. In clear and simple terms it teaches how to become a flexible and successful leader, fitting your style to the needs of the individual and to the situation at hand, and using the One Minute Manager techniques to enhance the motivation of others.

“Situational Leadership has been the cornerstone of our management training programme for the last five years. Now the model is available to everyone through this action-oriented book”
MIKE ROSE, Chairman and Chief Executive Officer, Holiday Inns Inc.

Boredom Slayer - A Speaker's Guide To Presenting Like A Pro (Paperback): Richard Mulholland Boredom Slayer - A Speaker's Guide To Presenting Like A Pro (Paperback)
Richard Mulholland
R230 R181 Discovery Miles 1 810 Save R49 (21%) Ships in 5 - 10 working days

There’s something sucking the life out of audiences everywhere, transforming them from the very people who can change your business into the disengaged masses. It’s called The Boredom … and your job is to slay it!

Whether you’re a seasoned public speaker, or getting ready for your first company presentation, this candid and practical guide by renowned global speaker and presentation coach Richard Mulholland will give you key insights into:

  • Grabbing and keeping an audience’s attention
  • Structuring talks that command fees and change companies
  • Dispelling the myths around public speaking that are getting in the way of that standing ovation
  • Speaking like a true leader

It’s time to fight back. It’s time to save the world ... one bored audience at a time.

Mavericks at Work - Why the Most Original Minds in Business Win (Paperback): William C Taylor, Polly G. Labarre Mavericks at Work - Why the Most Original Minds in Business Win (Paperback)
William C Taylor, Polly G. Labarre
R355 R333 Discovery Miles 3 330 Save R22 (6%) Ships in 7 - 11 working days

Business as usual is a bust . . .

In industry after industry, organizations that were once dismissed as upstarts, wildcards--mavericks--are making serious waves and growing fast. From high-profile innovators such as HBO and Google to funky sandwich shop chains, the truly imaginative and unconventional businesses are changing the way things are done--providing new approaches, strategies, and outlooks, as well as better ways to compete, lead, and succeed in the twenty-first century.

The first book to document this change, "Mavericks at Work" is business "edutainment" for a smart, ambitious readership, profiling some of the most exciting--and often eccentric--CEOs in the United States, while detailing their remarkable strategies for success

Secrets from the Innovation Room (Paperback): Kay Allison Secrets from the Innovation Room (Paperback)
Kay Allison
R468 R381 Discovery Miles 3 810 Save R87 (19%) Ships in 7 - 11 working days

Proven techniques for coming up with creative and profitable ideas--every time

Everyone is naturally creative; the key lies in knowing how to tap into that inner creativity anytime, anywhere, and for any reason. "Secrets from the Innovation Room "explains how the creative process is learnable, just like any other skill. It debunks long-held myths and mysteries, replacing them with a step-by-step process for coming up with innovative, hero-making, and profitable ideas on demand.

Author Kay Allison has years of firsthand experience drawing creativity from others. She uses this knowledge to deliver a results-focused book that stops the "I'm not creative" argument in its tracks. Work sheets, self-tests, examples, and more show you how to consistently come up with ideas that make money--and drive careers forward-- as you: Recognize and avoid the 10 Enemies of Ideas and Innovation Learn and use proven problem-solving techniques in any situation Loosen up creative juices to get ideas flowing

The Rumsfeld Way (Paperback, 1): Jeffrey A Krames The Rumsfeld Way (Paperback, 1)
Jeffrey A Krames
R555 R444 Discovery Miles 4 440 Save R111 (20%) Ships in 7 - 11 working days

The New York Times, Washington Post and BusinessWeek Best-Seller



From the offices of corporate America to the corridors of the White House, Donald Rumsfelds uncanny knack for clear thinking and no-nonsense action has repeatedly been called upon in times of crisis. Now, as Secretary of Defense Rumsfeld leads Americas war on terrorism, The Rumsfeld Way provides an enlightening and provocative look at the man the Washington Post has called the Articulator in Chief, and outlines the leadership skills, methods, and strategies that make Donald Rumsfeld one of todays most trusted and accomplished public figures.



The mission here is to tell what this tough backroom operator and aging politician has to reveal about being a leader in tough times. The book does this. . . . Rumsfeld, by this account, is a pragmatic, charismatic and determined leader who persists at all costs. The lessons here are worth learning. -USA Today



An excellent look at the leadership methods of one of the most powerful secretaries of defense in recent years. -Publishers Weekly


Connecting the Dots - Leadership Lessons in a Start-Up World (Hardcover, Edition): John Chambers Connecting the Dots - Leadership Lessons in a Start-Up World (Hardcover, Edition)
John Chambers 1
R567 R403 Discovery Miles 4 030 Save R164 (29%) Ships in 10 - 15 working days

Legendary Silicon Valley visionary and one of the world's greatest business leaders, John Chambers shares the playbook and philosophy that transformed Cisco into a global tech titan and now inspire a new generation of leaders. With numerous start-ups moving from zero to a billion to bankruptcy in a matter of years, it's clear that sustaining a business in the digital age is no walk in the park. Over 20 years, John Chambers transformed a company with 400 employees and one toaster-sized product (a router) into a tech giant that's the backbone of the Internet. Along the way, he's outlasted and outmaneuvered practically every rival that ever tried to take Cisco on-Nortel, Lucent, Alcatel, IBM, Dell, and Hewlett-Packard, to name a few-and turned more than 10,000 employees into millionaires, more than any company in history. When Chambers stepped down as executive chairman in December of 2017, he left a company that didn't just shape the first Internet era but is leading the next wave of innovation in areas from cyber-security to self-driving cars. Now, in collaboration with award-winning journalist Diane Brady, Chambers shares the stories and strategies that helped his company win again and again through multiple market shifts. Posing a unique mode of thought proven to attain success, the message of this book is clear; it is not the biggest or the richest players who win, but the ones who are able to stay ahead of the trend by connecting the dots. Both enlightening and practical, this is essential reading to inspire a new generation of leaders.

Managing in Times of Change (Hardcover): Michael Maginn Managing in Times of Change (Hardcover)
Michael Maginn
R320 R258 Discovery Miles 2 580 Save R62 (19%) Ships in 7 - 11 working days

Take charge and lead your people successfully through any change initiative

When change affects an organization, leaders-from the top executive to line supervisors-need to demonstrate effective leadership skills as never before. This is critical to retaining and engaging talented employees so your business can implement new ideas and continue to satisfy your customers.

"Managing in Times of Change" shows how to help your workforce realize the benefits of change and flourish within their new environment and responsibilities. Twenty-four workplace-proven leadership lessons and tools provide you with a uniquely personal look at the impact of organizational change, detailing strategies to: Understand natural reactions to change Communicate and personify the benefits of change Gather your assets and resources Isolate and clarify areas of impact Paint a consistent picture of the current change Forge personal goals Get team members involved Squash the rumor mill Empathize without always agreeing Measure and celebrate progress Improvise, adapt, adjust Stand up for people if they are right

Tim Cook - The Genius Who Took Apple To The Next Level (Paperback): Leander Kahney Tim Cook - The Genius Who Took Apple To The Next Level (Paperback)
Leander Kahney 1
R340 R267 Discovery Miles 2 670 Save R73 (21%) In stock

In 2011, Tim Cook took on an impossible task - following in the footsteps of one of history's greatest business visionaries, Steve Jobs. Facing worldwide scrutiny, Cook (who was often described as shy, unassuming and unimaginative) defied all expectations. Under Cook's leadership Apple has soared: its stock has nearly tripled to become the world's first trillion-dollar company. From the massive growth of the iPhone to new victories like the Apple Watch, Cook is leading Apple to a new era of success.

But he's also spearheaded a cultural revolution within the company. Since becoming CEO, Cook has introduced a new style of management that emphasizes kindness, collaboration and honesty, and has quietly pushed Apple to support sexual and racial equal rights and invest heavily in renewable energy.

Drawing on authorized access with several Apple insiders, Kahney, the world's leading reporter on Apple, tells the inspiring story of how one man attempted to replace the irreplaceable and succeeded better than anyone thought possible.

Leander Kahney has covered Apple for more than a dozen years and has written four popular books about Apple and the culture of its followers, including Inside Steve's Brain and Jony Ive. The former news editor for Wired.com, he is currently the editor and publisher of CultofMac.com. He lives in San Francisco.

The Halo Effect - How Managers let Themselves be Deceived (Paperback, Re-issue): Phil Rosenzweig The Halo Effect - How Managers let Themselves be Deceived (Paperback, Re-issue)
Phil Rosenzweig
R253 R168 Discovery Miles 1 680 Save R85 (34%) Ships in 10 - 15 working days

Too many of the most prominent management gurus today make steel-clad guarantees, based on claims of irrefutable research, promising to reveal the secrets of why one company fails and another succeeds, and how you can become the latter. Combining equal measures of solemn-faced hype and a whole body of delusions, statistical and otherwise, these self-styled experts cloud our ability to think critically about the nature of success in business. Like a virus, these fundamental errors of thinking infect much of what we read, whether in leading business magazines, scholarly journals, or management bestsellers. Central among these delusions is the Halo Effect, the tendency on the part of the experts to point to the high financial performance of a successful company and then spread its golden glow to all its attributes: clear strategy, strong values, brilliant leadership, and outstanding execution. But should the same company's sales head south, the very same attributes are turned on their heads and derided for poor decision making across the board - suddenly the strategy was wrong, the culture was complacent, and the leader became arrogant. The Halo Effect not only points out these delusions that keep us from understanding business performance, but also suggests a more accurate way to think about leading a company. This approach - focusing on strategic choice and execution, while recognizing the inherent riskiness of both - clarifies the priorities that managers face. Irreverent and witty, Rosenzweig is uncanny in his ability to puncture the pretentious balloons of some of our most sacred management cows.

Managing to Change the World - The Nonprofit Manager's Guide to Getting Results (Paperback, 2nd Edition): Alison Green,... Managing to Change the World - The Nonprofit Manager's Guide to Getting Results (Paperback, 2nd Edition)
Alison Green, Jerry Hauser
R722 R515 Discovery Miles 5 150 Save R207 (29%) In stock

Why getting results should be every nonprofit manager's first priority

A nonprofit manager's fundamental job is to get results, sustained over time, rather than boost morale or promote staff development. This is a shift from the tenor of many management books, particularly in the nonprofit world. "Managing to Change the World" is designed to teach new and experienced nonprofit managers the fundamental skills of effective management, including: managing specific tasks and broader responsibilities; setting clear goals and holding people accountable to them; creating a results-oriented culture; hiring, developing, and retaining a staff of superstars.Offers nonprofit managers a clear guide to the most effective management skillsShows how to address performance problems, dismiss staffers who fall short, and the right way to exercising authorityGives guidance for managing time wisely and offers suggestions for staying in sync with your boss and managing up

This important resource contains 41 resources and downloadable tools that can be implemented immediately.

Good Profit - How Creating Value for Others Built One of the World's Most Successful Companies (Paperback): Charles G. Koch Good Profit - How Creating Value for Others Built One of the World's Most Successful Companies (Paperback)
Charles G. Koch 1
R281 R245 Discovery Miles 2 450 Save R36 (13%) Ships in 10 - 15 working days

A NEW YORK TIMES BESTSELLERKoch Industries is one of the largest private companies in the world with an estimated worth of $100 billion. But what makes this company so profitable? You won't find its name on the connectors in your smartphone or your baby's ultra-absorbent nappies, but Koch makes these and many other innovations, driven by its Market-Based Management (R) system for generating good profit.Good profit results from products and services that improve people's lives. It results from a culture where employees are empowered to be entrepreneurial and customer-focused.Drawing on stories from his nearly six decades in business, Charles Koch shows how any company, industry or organisation can:* Thrive in spite of disruption and changing consumer values* Create accountability with ownership and decision rights for employees based on their comparative advantages and contributions, not job title* Foster a culture of knowledge-sharing that rejects bureaucracy and hierarchy* Offer employees compensation limited only by the value they create - not budgets or policyA must-read for leaders, entrepreneurs, students and anyone who wants a more civil, fair and prosperous society, Good Profit is destined to rank as one of the greatest management books of all time.'This book helps show you the way to good profit - whether you work for an international supermarket chain, a medium-sized regional business, or your own start-up' John Mackey, Co-Founder and Co-CEO Whole Foods Market

Trust Works - Four Keys to Building Lasting Relationships (Paperback): Ken Blanchard Trust Works - Four Keys to Building Lasting Relationships (Paperback)
Ken Blanchard 1
R248 R180 Discovery Miles 1 800 Save R68 (27%) Ships in 10 - 15 working days

Bestselling author Ken Blanchard brings you the tie-in guide to accompany his TrustWorks! training program. Ken Blanchard is famous for his ability to make the seemingly complex simple. In Trust Works! he brings his talent to bear on the complicated and timely issue of trust. The book begins with an allegory - in this case, it's the story of a dog and a cat with major trust issues. Their fighting, backbiting, and sabotaging soon affects the whole household - including the humans. It quickly becomes clear that unless the ongoing conflicts can be resolved, all of the pets will be without a home. Through the counsel of a wise old parrot, the animals learn the ABCDs of trust, becoming aware of the unconscious behaviours that had been eroding their relationships and begin to change their actions. In the end, the results have a positive effect that reaches far beyond the dog and cats' relationship. Applying lessons presented in the fable to real life situations, Blanchard explores his ABCD trust model to address issues like poor morale, miscommunication in relationships, poor customer service issues, and dysfunctional leadership. Trust is an evergreen topic but is particularly relevant today, as protests in cities throughout the world underscore a growing distrust of corporations and institutions. Now more than ever, people need trust-building skills and a common language for learning the behaviours that build - or erode - trust. TRUST WORKS! is the first book to create a common, easy-to-learn language for talking about trust in a way that can bring peace and co-operation where once there was dissension.

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