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Ongoing disruptive innovation has become the key competitive edge in staying ahead of the game in the inimitable, compelling, memorable experience-based economy. The 21st century organisation will be an ideas/imagination business. Within this business, people have moved centre stage in being the only true value unlockers and wealth creators as the source of imagination, creativity, innovation, and invention.
Given people’s centrality to the continued viability of organisational performance and success in the present and future, knowing the state of their People Excellence is critical for every organisation. If there is on top of this criticality a global war for top talent, then ‘critical’ turns into mission-critical. It becomes the stark choice between either merely surviving because of a shortage of talent; or thriving because of creating the conditions under which people become the best they can, and want to, be. They flourish and thrive.
People excellence sits at the confluence of thriving employees, delighted stakeholders, and a viable organisation. When organisations become excellent at helping their people to flourish, they in turn unlock real, amazing value and create worthy, lasting results to the delight of stakeholders, ensuring the organisation’s viability. This is why knowing the state of an organisation’s people excellence, as well as becoming smarter at people excellence, has become mission-critical for every organisation.
The People Excellence Star offers you the opportunity to perform an integrated, strategic stress test of the overall people-worthiness of your organisation. You’ll be guided on how to apply the five critical dimensions of People Excellence: Identity, Capacity, Delivery, Outcomes, and Relationships – along with their 20 Excellence elements.
You’ll discover the best thought-leadership, latest research, and cutting-edge practices regarding People Excellence to help you unleash the synergistic fusion of lasting People Excellence within your own organisation through the appropriate interventions.
GOOGLE Search: my job makes me...
- my job makes me miserable
YOU GOTTA BE KIDDING?!!! This was the authors' immediate reaction when they saw these prompts from Google (so many people had previously searched all of these that Google assumed they were going to as well). Consider how many millions of people need to have typed in these particular statements relating to their jobs for this to occur?
Are you feeling uncomfortable as you read them? Either because you feel the same way, or because you lead, own or work in a business full of people and if you’re brutally honest with yourself you may realise that this is quite possibly exactly how they feel. Do you have any tangible or quantifiable measure for how much this may be enhancing or diminishing your business bottom line? Most importantly, do you know what to do to meaningfully impact this? To create that work doesn’t suck! (step 1) And even better, is AWESOME! (step 2).
Brad Shorkend and Andy Golding are the co-founders of Still Human. They help businesses around the world remain relevant by creating exceptional employee experiences and being innovation-ready always, ultimately becoming Companies Behaving Awesomely.
Today's human resource departments play a vital role in helping organizations achieve their strategic objectives and gain a competitive edge. As technology continues to evolve at a rapid pace, it's imperative that organizations leverage human resource information systems (HRIS) to make better people decisions and manage talent more effectively.
Human Resource Information Systems: Basics, Applications, and Future Directions is a thorough, accessible introduction to the HRIS field. The Fourth Edition includes a new chapter on social media, exploring how organizations can use social networks to recruit and select the best candidates.
A new HRIS Expert feature spotlights practitioners who share best practices and insights into HR professions.
The aim of this book is to equip any person working in an office environment with the basic knowledge, skills and attitudes to communicate effectively in the administrative and office environment. To ensure effective communication, it is necessary to have a basic knowledge of communication and this text will enable one to: understand the importance of good communication in an office environment, as well as the elements of the communication process (verbally and written communication); compile business letters, memoranda and reports; use different forms of electronic communication in the office; and organise all aspects of a meeting and take the minutes.
Navigating Information Literacy captures a range of skills and topics essential for students who intend positioning themselves in academic or workplace environments that are globally connected and competitive.
The clear, well-structured and informative text leads the reader through all aspects of information literacy and provides practical advice and relevant examples from a variety of international contexts.
In 2012, Hubert Joly joined as CEO of Best Buy, a company on the brink of disruption, and led one of the most remarkable comeback stories in American business annals. While CEO he didn't seek the spotlight, but now he's ready to share the principles that helped him complete this remarkable turnaround.
Having recently stepped down as Chairman and CEO of Best Buy, Joly shares the leadership principles illustrated by multiple vivid and concrete stories that underpinned the remarkable resurgence of Best Buy and that he believes are at the heart of business: pursue a noble purpose, put people at the center, embrace all stakeholders, and treat profit as an outcome. There was a time when many would call this a soft philosophy. But times have changed. The world and business are facing unprecedented challenges. Business can be, in fact needs to be a force for good.
In 2019, Best Buy and 180 other companies signed the momentous Business Roundtable statement in support of stakeholder capitalism, highlighting that you can do well by doing good. The Covid-19 pandemic further pushed many businesses to lead from a place of purpose and with humanity.
More broadly, Joly's principles echo and reaffirm that the notion of stakeholder capitalism isn't just a nice idea, it's the winning strategy.
We have all been culturally programmed, whether we are aware of it or not. We are the sum total of our upbringings, life experiences, and cultures. These factors influence how we manage relationships and interact with other people around us. Yet, so many managers and leaders today underestimate the importance of diversity to personal & corporate success.
In Black Son White Mother, Human Resources experts Charlie Masala and Gail Vermeulen reveal how to manage diversity fairly and with confidence.
You will discover how to:
In a changing world, there has never been a more crucial tiime to understand and manage diversity. This book shows you how.
Starting your own business is often celebrated and highlighted as a success [which it is] but as a society we never address the pitfalls and ‘the dark side’ of entrepreneurship. The small business world is characterised by ruthless ringleaders, hostile trading environments and uncomfortable business dealings. So, what happens when we begin addressing the elephants in the room in the world of entrepreneurship?
Self – Ish: Mastering Self in a Selfish business world addresses pertinent business and life lessons that entrepreneurs never speak about. The book offers a series of social commentary that ranges from the impact of black tax amongst black entrepreneurs, dealing with depression as an entrepreneur, personal branding for your brand as well as dealing with ringleaders in the business world. From chapters ranging from ‘build it, brand it & boast about it’, ‘How to secure the bag [a personal branding perspective], ‘It’s not that deep’ as well as addressing sexual manipulation in the face of business.
The book also contains a business canvas section that contains templates for entrepreneurs that they can use for business purposes.
Declutter your desk and find your focus with this transformative guide from an organizational psychologist and the #1 New York Times bestselling author of The Life-Changing Magic of Tidying, Marie Kondo. Marie Kondo's first book, The Life-Changing Magic of Tidying, sparked a new genre of publishing and became an international bestseller. Now, for the first time, you will be guided through the process of tidying up your work life. Whether you are unexpectedly working at home or if you have a dedicated work space or office, if you properly simplify and organize your work life once, you'll never have to do it again. In Joy at Work, KonMari method pioneer Marie Kondo and organizational psychologist Scott Sonenshein will help you to refocus your mind on what's important at work, and as their examples show, the results can be truly life-changing. With advice on how to improve the way you work, the book features advice on problem areas including fundamentals like how to organize your desk, finally get through your emails and find balance by ditching distractions and focusing on what sparks joy.
Surrounded by idiots at work? Fed up with a bad boss or lazy colleagues? Thomas Erikson, author of the runaway international bestseller Surrounded by Idiots, will help you handle them and get things done, the right way Why is good leadership so rare? Everyone has to manage up to some extent but frankly some bosses are worse than others. If you're being driven crazy by a micro-manager, frequently drown under your boss's unreasonable expectations or struggle with being handed out responsibilities but no authority international behavioural expert Thomas Erikson is here to help. Drawing on the simple four-colour system that made Surrounded by Idiots a global bestseller, Erikson shows how understanding your boss's behavioural tendencies as well as your own will lead to a more harmonious and productive workplace. He also sets out what characterises an exemplary leader type and how you can adapt your behaviour to model it. Because there are two sides to every coin, Erikson also looks at employees themselves and why some colleagues frequently underachieve and what you can do to change this. Written with Erikson's signature humour and warmth, Surrounded by Bad Bosses (and Lazy Employees) will help you deal with the most hopeless managers and employees you can imagine - and keep you entertained along the way.
This Handbook on Diversity and Inclusion Indices critically examines many of the popular and frequently cited indices related to diversity, equity and inclusion (DEI) benchmarking and progress tracking. The goal is to provide a better understanding of the indices' construction, strengths and weaknesses, intended applications, contribution to research and progress towards diversity and equity goals. The editors include detailed reviews of 23 DEI indices including broader, more general measures as well as those that focus on a particular aspect of diversity (e.g., gender, religion). Included are indices that measure diversity, equity, and/or inclusion at organizational, national, and regional levels. The Handbook unpacks this wide range of indices to meet the needs of researchers, public policy makers, and general consumers of information.
A revolutionary new history of humankind through the prism of work, from the origins of life on Earth to our ever-more automated present 'A fascinating exploration that challenges our basic assumptions of what work means' Yuval Noah Harari 'One of those few books that will turn your customary ways of thinking upside down' Susan Cain The work we do brings us meaning, moulds our values, determines our social status and dictates how we spend most of our time. But this wasn't always the case: for 95% of our species' history, work held a radically different importance. How, then, did work become the central organisational principle of our societies? How did it transform our bodies, our environments, our views on equality and our sense of time? And why, in a time of material abundance, are we working more than ever before?
LITTLE FIRES EVERYWHERE meets THE STEPFORD WIVES in the spectacular new novel from the New York Times bestselling author Chandler Baker. ***SOON TO BE A MAJOR FILM*** Behind every successful woman . . . there's a secret worth KILLING for 'A howl of feminist rage, but one that is pure fun' STYLIST PRAISE FOR CHANDLER BAKER 'Honest, timely, and completely thrilling' REESE WITHERSPOON 'Furious and relevant' CLARE MACKINTOSH 'Slick, smart, fierce' SARAH VAUGHAN 'Chandler Baker is the queen of the feminist thriller' SALLY HEPWORTH 'Incredible . . . it made me angry in the best possible way' JESSICA MOOR 'The Husbands may just save your marriage' CELIA WALDEN ______________ Recently, Nora has started to feel that 'having it all' comes with a price, one her husband doesn't seem to be paying quite so heavily. She loves Hayden, but why is it that, however hard men work, their wives always seem to work that little bit harder? When their house-hunting takes them to an affluent suburban neighbourhood, Nora's eyes are opened to a new world. Here, the wives don't make all the sacrifices. Here, the husbands can remember the kids' schedules, and iron and notice when the house needs dusting. But when she becomes involved in a wrongful death case involving one of the local residents, Nora begins to suspect that there's a dark secret at the heart of this perfect world. One that some will kill to protect . . . _______________ WHAT EVERYONE IS SAYING ABOUT CHANDLER BAKER 'A book that stays with you' Woman & Home 'A thought-provoking read' Good Housekeeping 'A brilliant read' Reader Review 'Chandler Baker is now one of my must-read authors' Reader Review 'A barnstorming modern novel' Evening Standard 'Witty and timely and will make you cheer for sisterhood' Red Magazine
This comprehensive Handbook explores both traditional and contemporary interpretations of qualitative research in the workplace, examining a variety of foundational and innovative qualitative methodological approaches. Expert international contributors discuss how organisations have undergone substantial changes, prompting novel research agendas, which, in turn, required inventive applications of qualitative methodologies in a range of workplace contexts. The Handbook comprises three parts, which consider the foundational knowledge of qualitative methodologies; innovative additions to these methodologies; and their application in a range of workplace contexts and disciplines, including management, health and education policy. Chapters focus on context and the role of reflexivity as central issues for decision making about appropriate methodologies, highlighting how qualitative research has responded to contemporary developments in workplaces, such as the global dispersal of organisations, flexible work arrangements and changes to stakeholder relationships. Analysing the challenges and opportunities for conducting qualitative research in modern organisations, this Handbook will be critical reading for academics and students of organisation studies and qualitative research methods, particularly those with a focus on business and management.
This informative Field Guide to Intercultural Research is specifically designed to be used in the field, guiding the reader away from pitfalls and towards best practice. It shares valuable fieldwork challenges and experiences, as well as insights into key methodological debates and practical recommendations relevant to both new and seasoned researchers. Offering an international outlook and featuring insights from across four continents, this invaluable guide introduces new methods and approaches to data analysis, tackling various research phases, including perspectives from quantitative researchers. It focuses on the role of culture and the intercultural challenges that fieldworkers encounter, enticing readers into further conversations concerning the role of fieldwork in producing new knowledge. Expert contributors illustrate the benefits of field research in intercultural research not only to academic literature, but also to organisational policies and the societies within which we work and live. Including insights from the fields of ethnography and social anthropology, this cutting edge guide is crucial reading for all students and researchers of business and management studies as well as organisational development hoping to begin their foray into fieldwork, as well as experienced scholars looking for new approaches to field research. It will also benefit management professionals and consultants in need of an expanded knowledge-base for coFnducting action research or other interventions in organisations.
The management of safety in the workplace remains a relevant topic of discussion even after all the years since workplace safety became a priority. This book sees a discussion of the essence of workplace safety, accountability within organisations, health and safety practices and safety control measures. Finally, this book takes a look at safety recognition and reward systems within organisations and how these systems promote safe work practices.
Can YOU guess who killed Jamie Lawrence? Discover the brand new thriller EVERYBODY is talking about . . . 'Impossible to put down' HELEN FIELDING, international bestselling author of Bridget Jones's Diary 'Totally gripping . . . Nicole Kidman TV miniseries is written all over it' SUNDAY TELEGRAPH 'The final twist genuinely blindsided me' Reader Review 'Immensely entertaining' LOUISE CANDLISH, Sunday Times bestselling author of Our House 'A must read' JANE CORRY, Sunday Times bestselling author of My Husband's Wife 'Ratchets up the tension until the final couldn't-see-it-coming twist' ELLERY LLOYD, author of People Like Her, a Richard & Judy bookclub pick 'Highly recommended, I cannot fault it' Reader Review 'This year's most electrifying ride' CHANDLER BAKER, New York Times bestselling author of Whisper Network 'Sensational' TONY PARSONS, Number One bestselling author ______________________ Late one night, three women share secrets. They barely know each other, but they all know Jamie Lawrence. They know what he's guilty of. And they agree something must be done. But as their plan spirals out of control, they begin to doubt themselves . . . and each other. Then Jamie is found dead. And suddenly everything is at stake. As lies are unravelled and truths exposed, two urgent questions emerge: Who is really guilty? And who will have to pay? ______________________ 'An intelligent, thought-provoking story with some great twists' ALLIE REYNOLDS, author of Shiver 'Gripping from the start' Reader Review 'I inhaled it' JESSICA FELLOWES, international bestselling author of The Mitford Murders 'Crackles with energy and the plot whipped me along' EMMA CURTIS, bestselling author of One Little Mistake 'I could not put it down' Reader Review 'Really compelling . . . the characterisation is excellent' Reader Review
'The coaching room can sometimes become its own theatre. A marriage unravels right in front of you. A shaming confession is made. A secret hugged for many years is disclosed. Tears of wrenching anger and despair can take up the whole session. These are times where you and the client hold your breath because nothing is ever going to be the same again.' It is very rare as an adult to find a place where you are not judged, where you can be open, honest and vulnerable: that is exactly what coaching provides. This book brings together twenty different stories which represent the very human dilemmas a coach can encounter. Coaching is not therapy but it is closely related, and while many people seek (or are assigned) executive coaching for work problems, just like therapy each person brings their whole self to the conversation. Exploring Jenny's beautifully written and moving stories will offer the reader a chance for deep reflection on the meaning of modern relationships.
A new, updated and expanded edition of this New York Times bestseller
on how to reconstruct your life so it's not all about work
Health and safety management is a key responsibility of organisations. This edition of Safety Management in the Workplace aims at highlighting certain aspects regarding health and safety in the workplace.
The book highlights: occupational health and safety from a global perspective, legislation and competency requirements, the difference between responsibility and accountability, occupational hygiene, first-aid, risk assessment, etc.
From Kim Scott, author of the revolutionary New York Times bestseller
Radical Candor, comes Just Work: Get Sh*t Done, Fast and Fair – how we
can recognize, attack and eliminate workplace injustice – and transform
our careers and organizations in the process.
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