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Books > Medicine > General issues > Medical equipment & techniques > General

Medical Instrumentation - Application and Design (Hardcover, 4th Edition): John G. Webster Medical Instrumentation - Application and Design (Hardcover, 4th Edition)
John G. Webster
R5,599 R4,975 Discovery Miles 49 750 Save R624 (11%) Ships in 10 - 15 working days

This book provides biomedical engineers with the premiere reference on medical instrumentation as well as a comprehensive overview of the basic concepts. The revised edition features new material on infant apnea monitors, impedance pneumography, the design of cardiac pacemakers, and disposable defibrillator electrodes and their standards. Each chapter includes new problems and updated reference material that cover the latest medical technologies. The chapters have also been revised with new material in medical imaging, providing biomedical engineers with the most current techniques in the field.

Overkill - When Modern Medicine Goes Too Far (Hardcover): Paul A. Offit Overkill - When Modern Medicine Goes Too Far (Hardcover)
Paul A. Offit
R675 R532 Discovery Miles 5 320 Save R143 (21%) Ships in 7 - 11 working days
MATLAB - A Practical Introduction to Programming and Problem Solving (Paperback, 5th edition): Stormy Attaway MATLAB - A Practical Introduction to Programming and Problem Solving (Paperback, 5th edition)
Stormy Attaway
R1,449 R1,308 Discovery Miles 13 080 Save R141 (10%) In stock

MATLAB: A Practical Introduction to Programming and Problem Solving, winner of TAA's 2017 Textbook Excellence Award ("Texty"), guides the reader through both programming and built-in functions to easily exploit MATLAB's extensive capabilities for tackling engineering and scientific problems. Assuming no knowledge of programming, this book starts with programming concepts, such as variables, assignments, and selection statements, moves on to loops, and then solves problems using both the programming concept and the power of MATLAB. The fifth edition has been updated to reflect the functionality of the current version of MATLAB (R2018a), including the addition of local functions in scripts, the new string type, coverage of recently introduced functions to import data from web sites, and updates to the Live Editor and App Designer.

ABC of Quality Improvement in Healthcare (Paperback): Tim Swanwick, Emma Vaux ABC of Quality Improvement in Healthcare (Paperback)
Tim Swanwick, Emma Vaux
R1,038 Discovery Miles 10 380 Ships in 7 - 11 working days

Quality improvement (QI) is embedded in the fabric of successful healthcare organisations across the world, with healthcare professionals increasingly expected to develop and lead improvement as a core part of their clinical responsibilities. As a result, QI is rapidly becoming a feature of the education and training programmes of all healthcare professionals. Written and edited by some of the leading clinicians and managers in the field, ABC of Quality Improvement is designed for clinicians new to the discipline, as well as experienced leaders of change and improvement. Providing comprehensive coverage and clear, succinct descriptions of the major tools, techniques and approaches, this new addition to the ABC series demystifies quality improvement and develops a broader understanding of what constitutes quality in healthcare. With practical examples of improvement interventions and the common pitfalls that can befall them, this book will support and enable readers to manage change projects within their own organisations. Relevant to doctors, dentists, nurses, health service managers and support staff, medical students and doctors in training, their tutors and trainers, and other healthcare professionals at various levels, ABC of Quality Improvement will give readers the confidence to embark on their own improvement projects, whoever, and wherever they may be.

Implant Surfaces and their Biological and Clinical Impact (Hardcover, 2015 ed.): Ann Wennerberg, Tomas Albrektsson, Ryo Jimbo Implant Surfaces and their Biological and Clinical Impact (Hardcover, 2015 ed.)
Ann Wennerberg, Tomas Albrektsson, Ryo Jimbo
R3,203 R2,639 Discovery Miles 26 390 Save R564 (18%) Ships in 10 - 15 working days

This book provides the reader with the knowledge required in order to understand the chemical, physical, mechanical, and topographical aspects of implant surfaces, as well as their impact on the biological response. Common ways to modify implant surfaces are described, and methods for the evaluation of surface properties are presented in an easy-to-read style. Experimental results that have contributed to surface modifications relevant for commercial available implants are presented, with emphasis on in vivo and clinical studies. While the focus is primarily on surface modifications at the micrometer and nanometer levels, alterations at the millimeter level are also covered, including thread designs and their possible influence on stress distribution. In addition, it is analyzed how surface alterations have changed the clinical long-term results for certain groups of patients.

Safety of Health IT - Clinical Case Studies (Hardcover, 1st ed. 2016): Abha Agrawal Safety of Health IT - Clinical Case Studies (Hardcover, 1st ed. 2016)
Abha Agrawal
R3,061 R2,784 Discovery Miles 27 840 Save R277 (9%) Ships in 10 - 15 working days

This practical text provides an overview of the adverse consequences of health information technology (HIT) and its impact on patient safety. Specific cases of errors and risks related to various types of HIT are featured along with best practices for patient safety, workflows and organizational standards. The full impact of these challenges with meaningful solutions are openly examined. Written from a clinical perspective, healthcare professionals within multiple settings will find this timely book an invaluable resource to this essential and bourgeoning technology.

Health Information Systems - Managing Clinical Risk (Hardcover, 1st ed. 2016): Adrian Stavert-Dobson Health Information Systems - Managing Clinical Risk (Hardcover, 1st ed. 2016)
Adrian Stavert-Dobson
R2,287 R1,711 Discovery Miles 17 110 Save R576 (25%) Ships in 10 - 15 working days

This is a practical book for health and IT professionals who need to ensure that patient safety is prioritized in the design and implementation of clinical information technology. Healthcare professionals are increasingly reliant on information technology to deliver care and inform their clinical decision making. Health IT provides enormous benefits in efficiency, communication and decision making. However a number of high-profile UK and US studies have concluded that when Health IT is poorly designed or sub-optimally implemented then patient safety can be compromised. Manufacturers and healthcare organizations are increasingly required to demonstrate that their Health IT solutions are proactively assured. Surprisingly the majority of systems are not subject to regulation so there is little in the way of practical guidance as to how risk management can be achieved. The book fills that gap. The author, a doctor and IT professional, harnesses his two decades of experience to characterize the hazards that health technology can introduce. Risk can never be eliminated but by drawing on lessons from other safety-critical industries the book systematically sets out how clinical risk can be strategically controlled. The book proposes the employment of a Safety Case to articulate and justify residual risk so that not only is risk proactively managed but it is seen to be managed. These simple techniques drive product quality and allow a technology's benefits to be realized without compromising patient safety.

Teleophthalmology in Preventive Medicine (Hardcover, 2015 ed.): Georg Michelson Teleophthalmology in Preventive Medicine (Hardcover, 2015 ed.)
Georg Michelson
R2,678 R2,401 Discovery Miles 24 010 Save R277 (10%) Ships in 10 - 15 working days

This book provides an up-to-date overview of the clinical applications, methods, and technologies of teleophthalmology within the field of preventive medicine. The ability of novel methods to detect the initial signs of neurodegenerative diseases on the basis of alterations in the retina is reviewed, and detailed attention is paid to the role of teleophthalmology in screening for vision-threatening diseases such as diabetic retinopathy, glaucoma, and age-related macular degeneration. A major part of the book is devoted to novel imaging methods and the latest information technologies, including advanced mobile communication and Web 2.0 applications in teleophthalmology. In addition, the initial projects of an interdisciplinary cooperation in preventive medicine are described. All of the authors are experienced in the scientific and practical aspects of teleophthalmology, including e-learning, and have produced a book that will meet the needs of all medical care providers interested in using teleophthalmology.

The partograph and how to assess labour (Paperback): Anna Nolte The partograph and how to assess labour (Paperback)
Anna Nolte
R218 R192 Discovery Miles 1 920 Save R26 (12%) Ships in 4 - 8 working days

A midwife is responsible for recording the progress of labour on a partograph or partogram. The partograph helps caregivers detect whether labour is progressing normally or not, indicates when augmentation of labour is appropriate and assists in recognising potential problems before they occur. Each title covers one important topic, and has been written by a specialist in that field. The series follows a consistent format and covers issues such as key ethical and legal considerations, relevant legislation, case studies, and practical applications. These concise, accessible texts will be suitable for accreditation when continuing professional development becomes a requirement

Fables and Futures - Biotechnology, Disability, and the Stories We Tell Ourselves (Hardcover): George Estreich Fables and Futures - Biotechnology, Disability, and the Stories We Tell Ourselves (Hardcover)
George Estreich
R704 R507 Discovery Miles 5 070 Save R197 (28%) Ships in 10 - 15 working days

How new biomedical technologies-from prenatal testing to gene-editing techniques-require us to imagine who counts as human and what it means to belong. From next-generation prenatal tests, to virtual children, to the genome-editing tool CRISPR-Cas9, new biotechnologies grant us unprecedented power to predict and shape future people. That power implies a question about belonging: which people, which variations, will we welcome? How will we square new biotech advances with the real but fragile gains for people with disabilities-especially when their voices are all but absent from the conversation? This book explores that conversation, the troubled territory where biotechnology and disability meet. In it, George Estreich-an award-winning poet and memoirist, and the father of a young woman with Down syndrome-delves into popular representations of cutting-edge biotech: websites advertising next-generation prenatal tests, feature articles on "three-parent IVF," a scientist's memoir of constructing a semisynthetic cell, and more. As Estreich shows, each new application of biotechnology is accompanied by a persuasive story, one that minimizes downsides and promises enormous benefits. In this story, people with disabilities are both invisible and essential: a key promise of new technologies is that disability will be repaired or prevented. In chapters that blend personal narrative and scholarship, Estreich restores disability to our narratives of technology. He also considers broader themes: the place of people with disabilities in a world built for the able; the echoes of eugenic history in the genomic present; and the equation of intellect and human value. Examining the stories we tell ourselves, the fables already creating our futures, Estreich argues that, given biotech that can select and shape who we are, we need to imagine, as broadly as possible, what it means to belong.

Cardiac Biomarkers - Case Studies and Clinical Correlations (Paperback, 1st ed. 2016): Alan S. Maisel, Allan S Jaffe Cardiac Biomarkers - Case Studies and Clinical Correlations (Paperback, 1st ed. 2016)
Alan S. Maisel, Allan S Jaffe
R3,063 R2,786 Discovery Miles 27 860 Save R277 (9%) Ships in 10 - 15 working days

This book covers ACS and Heart Failure, the chapters represent the most current, up to date and knowledgeable content on the topic available. It is written by the worlds most respected leaders in biomarkers, with a majority emphasis on what clinicians need to know. The Editors and their contributors have provided algorithms, annotated case discussions and caveats. They cover biomarkers to predict risk of heart disease, biomarkers of cardiorenal disease , and conclude with a section on new and emerging biomarkers. It be genuinely helpful and practical to those in the field, including not just people working in the field, but nurses, doctors, etc who practice medicine in the clinic, the emergency department and the hospital.

ECG Pocket (Paperback, 2nd Revised edition): Ralph Haberl ECG Pocket (Paperback, 2nd Revised edition)
Ralph Haberl
R254 Discovery Miles 2 540 Ships in 10 - 15 working days

Pocket-sized quick reference emphasizes importance of ECG diagnostics in primary care medicine. This edition includes information on antibradycardia pacemakers, numerous 12-lead ECGs, standardized ECG evaluation sheet, and more. For students, residents, nurses and clinicians.

Interventional Cardiac Electrophysiology - A Multidisciplinary Approach (Hardcover): Sanjeev Saksena, Francis E. Marchlinski,... Interventional Cardiac Electrophysiology - A Multidisciplinary Approach (Hardcover)
Sanjeev Saksena, Francis E. Marchlinski, Ralph J. Damiano
R6,880 Discovery Miles 68 800 Ships in 10 - 15 working days
Handbook of Medical Device Design (Hardcover): Richard C. Fries Handbook of Medical Device Design (Hardcover)
Richard C. Fries
R7,890 Discovery Miles 78 900 Ships in 10 - 15 working days

Compiling an abundant catalog of the essential criteria and methods for the design of medical devices, this comprehensive reference supplies insights into a rapidly evolving field-spanning practical knowledge, field tracking, valuable timesaving techniques, and the latest innovations. Reviews current regulatory and standards issues, including FDA regulations, types of 510 (k), the ISO 9000 series, and medical device directives Foreseeing a variety of concerns and obstacles, the Handbook of Medical Device Design identifies how to determine and document customer needs and device requirements establishes reliability and quality metrics for the duration of the product development cycle compares international regulations and standards, in Europe, Canada, Japan, and Australia illustrates electrical, mechanical, hardware, software, and industrial design considerations discusses biocompatibility, safety/risk analysis, third-party certification, technical documentation, translations, and life-cycle costs of implantable equipment thoroughly examines manufacturing processes such as quality system regulation and preparation for the quality system audit and more Includes useful appendices of tables and a glossary Written by experienced practitioners and authorities in the field, the Handbook of Medical Device Design is a necessary and worthwhile reference and guidebook for biomedical, quality assurance, reliability, software, product design, manufacturing, research and development, and industrial engineers; project managers; biomedical technicians, medical device purchasing personnel; and upper-level undergraduate and graduate students in these disciplines.

Medical Device Quality Assurance and Regulatory Compliance (Hardcover, illustrated edition): Richard C. Fries Medical Device Quality Assurance and Regulatory Compliance (Hardcover, illustrated edition)
Richard C. Fries
R6,237 Discovery Miles 62 370 Ships in 10 - 15 working days

This essential reference acquaints developers of medical devices with the basic concepts and major issues of medical quality assurance and regulatory documents, describes the requirements listed in these documents, and provides strategies for compliance with these requirements. Medical Device Quality Assurance and Regulatory Compliance summarizes regulation activities of the FDA, the European Economic Community, and the Global Harmonization Task Force shows how to choose a standard from the ISO 9000 and ISO 14000 series teaches how to prepare your company for auditing, how to choose a notified body, and how to survive the audit reviews standards dealing specifically with medical devices such as EN 46000, ISO 13485, and ISO 13488 discusses the requirements for product submittals prior to product introduction addresses current issues such as third party approvals and more Including numerous key references, tables, and drawings, Medical Device Quality Assurance and Regulatory Compliance is ideal for biomedical, quality assurance, reliability, software, product design, manufacturing, research and development, and industrial engineers; project managers; biomedical technicians; medical device purchasing personnel; and upper-level undergraduate and graduate students in these disciplines.

Introduction to SNOMED CT (Hardcover, 1st ed. 2016): S. B. Bhattacharyya Introduction to SNOMED CT (Hardcover, 1st ed. 2016)
S. B. Bhattacharyya
R3,566 R3,301 Discovery Miles 33 010 Save R265 (7%) Ships in 10 - 15 working days

As a general introduction to the SNOMED CT clinical terminology code system, the book explains in simple terms a wealth of key aspects, including the fundamentals of SNOMED CT, the various ways in which it can be used, and the methods by which it may quickly be deployed for use within an electronic documentation system that deals with clinical and clinics-related data. Further considerations include how end users can employ the system, how healthcare IT designers and developers can build highly ergonomic systems, and how health informatics experts and clinical analysts can successfully harness the various features that the clinical terminology code system provides in order to unleash the hidden potentials of clinical data. The book brings together material from various sources, presenting it in an easy-to-follow manner and supplemented by analyses of a number of different (imaginary) scenarios including case summaries from the author's experience and knowledge. The book will greatly benefit all stakeholders involved: clinicians, nurses, paramedics, dentists, public health professionals, health informatics professionals and healthcare IT engineers involved in the design and development of information systems for healthcare. Students at both the undergraduate and postgraduate levels seeking a practical introduction to SNOMED CT will find this book to be a valuable guide.

Advance in Structural Bioinformatics (Hardcover, 2015 ed.): Dong-Qing Wei, Qin Xu, Tangzhen Zhao, Hao Dai Advance in Structural Bioinformatics (Hardcover, 2015 ed.)
Dong-Qing Wei, Qin Xu, Tangzhen Zhao, Hao Dai
R4,265 R3,860 Discovery Miles 38 600 Save R405 (9%) Ships in 10 - 15 working days

This text examines in detail mathematical and physical modeling, computational methods and systems for obtaining and analyzing biological structures, using pioneering research cases as examples. As such, it emphasizes programming and problem-solving skills. It provides information on structure bioinformatics at various levels, with individual chapters covering introductory to advanced aspects, from fundamental methods and guidelines on acquiring and analyzing genomics and proteomics sequences, the structures of protein, DNA and RNA, to the basics of physical simulations and methods for conformation searches. This book will be of immense value to researchers and students in the fields of bioinformatics, computational biology and chemistry. Dr. Dongqing Wei is a Professor at the Department of Bioinformatics and Biostatistics, College of Life Science and Biotechnology, Shanghai Jiaotong University, Shanghai, China. His research interest is in the general area of structural bioinformatics.

Forensic Arts Therapies - Anthology of Practice and Research (Paperback): Kate Rothwell Forensic Arts Therapies - Anthology of Practice and Research (Paperback)
Kate Rothwell
R789 Discovery Miles 7 890 Ships in 10 - 15 working days

The field of forensic arts therapies is dynamic and diverse, and so this unique volume covers a fascinating range of work. It brings together a collection of presentations given at FATAG conferences, case studies, research, new developments in theory, and explorations in the peculiarities of forensic arts therapies: art, music, drama, and dance. Therapists work with male and female offenders in detained in prisons or secure health care units, or sometimes with patients involved in probation or counselling services, victim support, and other services and institutions concerned with understanding the causes and effects of crime. The experiences described are often difficult, but also very rewarding for all involved. Arts therapy (in any of its forms) regularly has a profound and beneficial effect on the life of an offender. This thought-provoking and enlightening work gives an insight into how these skilled professionals have been a necessary part of UK forensic services for more than four decades.The Forensic Arts Therapies Advisory Group (FATAG) is a voluntary organisation which aims to provide support, advice and opportunities for continuing professional development for arts therapists working in forensic or secure settings and trainee arts therapists on clinical placement in forensics. FATAG provides a safe space to share difficult, complex and, at times, painful work not easily shared amongst a non-forensic audience.

Biosensors and Cancer (Hardcover): Victor R. Preedy, Vinood B. Patel Biosensors and Cancer (Hardcover)
Victor R. Preedy, Vinood B. Patel
R3,353 Discovery Miles 33 530 Ships in 10 - 15 working days

Understanding the importance and application of biosensors is complicated by the diverse range of methods and application and some existing text is somewhat technical in nature with little consideration to the novice. This book disseminates information on biosensors in a readable way by having unique sections for the novice and expert alike. Each chapter has an abstract, key facts, applications to other areas of health and disease, a "mini-dictionary" of key terms and summary points. In addition, the book covers optical imaging, surface plasmon resonance, microcantilevers, electrochemistry, aptamers, fluorescence, electrochemistry, nanobiosensors and nanowires.

Wireless Body Area Networks - Technology, Implementation, and Applications (Hardcover): Mehmet R. Yuce, Jamil Khan Wireless Body Area Networks - Technology, Implementation, and Applications (Hardcover)
Mehmet R. Yuce, Jamil Khan
R2,991 Discovery Miles 29 910 Ships in 10 - 15 working days

The book provides a comprehensive overview for the latest WBAN systems, technologies, and applications. The chapters of the book have been written by various specialists who are experts in their areas of research and practice. The book starts with the basic techniques involved in designing and building WBAN systems. It explains the deployment issues and then moves into the application areas of WBAN. The remaining chapters focus on the development of hardware, signal processing algorithms, and wireless communication and network design for wearable and implantable body sensors used in WBAN applications. The book also deals with the antenna design, propagation in and around the body, channel modeling, coexistence and power management issues, which are other critical design components for WBAN systems to achieve a successful hospital deployment.

Clustering in Bioinformatics and Drug Discovery (Hardcover): John David Maccuish, Norah E. Maccuish Clustering in Bioinformatics and Drug Discovery (Hardcover)
John David Maccuish, Norah E. Maccuish
R2,085 Discovery Miles 20 850 Ships in 10 - 15 working days

By the year 2050, the world's population is expected to reach nine billion. To feed and sustain this projected population, world food production must increase by at least 50 percent on much of the same land that we farm today. To meet this staggering challenge, scientists must develop the technology required to achieve an "evergreen" revolution -- one that increases crop productivity without degrading natural resources. With 30 percent new material, the updated and revised third edition of Growth and Mineral Nutrition of Field Crops covers all aspects of crop growth and mineral nutrition that contribute to sustainable, high-yield agriculture. Bringing together international scientific knowledge of crop production and the impacts of agriculture on the environment, this book: * Includes two new chapters on remediation of heavy-metal contaminated soils and cover crops * Covers theoretical and practical aspects of mineral nutrition of field crops * Provides recommendations for judicious use of fertilizers, which will reduce cost of crop production and enhance high crop yields without risking environmental pollution * Provides growth patterns for annual crops and forages * Includes a handful of color pictures of nutrient deficiencies for easy diagnostic purposes To make the book as practical as possible, each chapter is supported by experimental results and extensive references. A large number of figures and tables are also included to save readers time when researching. The overall emphasis of this reference is on the soil's ability to sustain high crop yields and a healthy human population.

Portable Health Records in a Mobile Society (Hardcover, 1st ed. 2019): Egondu R. Onyejekwe, Jon Rokne, Cory L. Hall Portable Health Records in a Mobile Society (Hardcover, 1st ed. 2019)
Egondu R. Onyejekwe, Jon Rokne, Cory L. Hall
R3,232 R2,891 Discovery Miles 28 910 Save R341 (11%) Ships in 10 - 15 working days

This book details how electronic health records (EHRs) and medical records (EMRs) can be optimized to enable meaningful interactions between provider and patient to enhance quality of care in this new era of mHealth. As the technologies evolve to provide greater opportunities for mHealth applications, so do the challenges. This book addresses the issues of interoperability limitations, data processing errors and patient data privacy while providing instruction on how blockchain-like processes can potentially ensure the integrity of an externally maintained EHR. Portable Health Records in a Mobile Society identifies important issues and promising solutions to create a truly portable EHRs. It is a valuable resource for all informaticians and healthcare providers seeking an up-to-date resource on how to improve the availability, reliability, integrity and sustainability of these revolutionary developments in healthcare management.

Technological Medicine - The Changing World of Doctors and Patients (Hardcover, New): Stanley Joel Reiser Technological Medicine - The Changing World of Doctors and Patients (Hardcover, New)
Stanley Joel Reiser
R828 R743 Discovery Miles 7 430 Save R85 (10%) Ships in 10 - 15 working days

Advances in medicine have brought us the stethoscope, artificial kidneys, and computerized health records. They have also changed the doctor-patient relationship. This book explores how the technologies of medicine are created and how we respond to the problems and successes of their use. Stanley Joel Reiser, MD, walks us through the ways medical innovations exert their influence by discussing a number of selected technologies, including the X-ray, ultrasound, and respirator. Reiser creates a new understanding of thinking about how health care is practiced in the United States and thereby suggests new methods to effectively meet the challenges of living with technological medicine. As healthcare reform continues to be an intensely debated topic in America, Technological Medicine shows us the pros and cons of applying technological solutions health and illness.

Regulating with RNA in Bacteria and Archaea (Hardcover): Gisela Storz, Kai Papenfort Regulating with RNA in Bacteria and Archaea (Hardcover)
Gisela Storz, Kai Papenfort
R3,209 R2,833 Discovery Miles 28 330 Save R376 (12%) Ships in 10 - 15 working days

Revealing the many roles of RNA in regulating gene expression For decades after the discoveries of messenger RNA, transfer RNA, and ribosomal RNA, it was largely assumed that the role of RNA in the cell was limited to shuttling the genomic message, chaperoning amino acids, and toiling in the ribosomes. Eventually, hints that RNA molecules might have regulatory roles began to appear. With the advent of genomics and bioinformatics, it became evident that numerous other RNA forms exist and have specific functions, including small RNAs (sRNA), RNA thermometers, and riboswitches to regulate core metabolic pathways, bacterial pathogenesis, iron homeostasis, quorum sensing, and biofilm formation. All of these functions, and more, are presented in Regulating with RNA in Bacteria and Archaea, written by RNA biologists from around the globe. Divided into eight sections-RNases and Helicases, Cis-Acting RNAs, Cis Encoded Base Pairing RNAs, Trans-Encoded Base Pairing RNAs, Protein Titration and Scaffolding, General Considerations, Emerging Topics, and Resources-this book serves as an excellent resource for established RNA biologists and for the many scientists who are studying regulated cellular systems. It is no longer a fair assumption that gene expression regulation is the provenance of proteins only or that control is exerted primarily at the level of transcription. This book makes clear that regulatory RNAs are key partners along with proteins in controlling the complex interactions and pathways found within prokaryotes.

Consumer Satisfaction in Medical Practice (Hardcover): William Winston, Paul A Sommers Consumer Satisfaction in Medical Practice (Hardcover)
William Winston, Paul A Sommers
R2,459 Discovery Miles 24 590 Ships in 10 - 15 working days

Consumer Satisfaction in Medical Practice will equip physicians and other decision makers in health care with the necessary tools to meet the growing demand for customers'satisfaction in medical practices. Addressing the deliverance of accurate and affective medical services, this intelligent guide provides you with proven techniques in order to provide competitive prices, convenience, accessibility, and quality outcomes to customers. Consumer Satisfaction in Medical Practice turns the delivery of health care toward the patient. Each recommendation will enable you to provide long-term and cost-effective benefits for customers and your company. Exposing common myths about medical practice, this knowledgeable book offers you a patient s perspective on the services they need and request to help you offer your customers the appropriate services. From Consumer Satisfaction in Medical Practice, you will be able to give customers the medical services they want with the help of proven methods and suggestions which include: remembering that office budgets, profits for practitioners, and financial strengths of progressive hospitals and physician service organizations exist to help offer better health services to customers creating a consumers'bill of rights that ensures patients that they are receiving the best possible care for their money, that every patient has a right to their own medical information, and that every patient has a right to express grievances sending out newsletters and announcements of staff changes and changes to office hours to improve physician services to patients incorporating consumer satisfaction in employee and physician performance evaluations and setting standards for consumer satisfaction measuring physician staff and employee satisfaction along with that of the patient and payer to improve provider conditions and consumer satisfaction increasing physician satisfaction by recognition through awards and an incentive systemFeaturing several charts, tables, and suggestion boxes, this guide contains effective steps that you can institute in order to offer excellent care to your customers. Consumer Satisfaction in Medical Practice allows you to expand and improve customer satisfaction for the benefit of your customers and your business.

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