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The past two decades were among the most prosperous in history, with over a billion people lifted out of extreme poverty. Then 2020 hit, and, along with it, the coronavirus pandemic. The effect on economies will be extreme. What can small businesses do to survive the Covid-19 crisis? Business coach and author Douglas Kruger provides actionable answers, with a list of 50 practical ways your business can survive – and even thrive – during this time of uncertainty.
Business survival entails a simple formula. You must achieve and maintain profits over costs. There are a remarkable number of creative things you can do to stay on the right side of this equation, provided you don’t lose your head. Do these things well and you’ll be able to keep your staff employed, continue to serve your customers, grow awareness of your brand, and even come out of this difficult period positioned for growth.
Right now, owners of small businesses need every smart-cut they can find. Virus-proof Your Small Business provides no fewer than 50, including how to manage and safeguard your cash flow; get your head around the size of the challenge and begin thinking in productive ways; cut costs without cutting employment; use different channels to deliver the same offering; ensure that those who supply you, and those you serve, stay open too.
An absolutely essential read for any small business owner in this challenging time.
The ultimate CISA prep guide, with practice exams Sybex's CISA: Certified Information Systems Auditor Study Guide, Fourth Edition is the newest edition of industry-leading study guide for the Certified Information System Auditor exam, fully updated to align with the latest ISACA standards and changes in IS auditing. This new edition provides complete guidance toward all content areas, tasks, and knowledge areas of the exam and is illustrated with real-world examples. All CISA terminology has been revised to reflect the most recent interpretations, including 73 definition and nomenclature changes. Each chapter summary highlights the most important topics on which you'll be tested, and review questions help you gauge your understanding of the material. You also get access to electronic flashcards, practice exams, and the Sybex test engine for comprehensively thorough preparation. For those who audit, control, monitor, and assess enterprise IT and business systems, the CISA certification signals knowledge, skills, experience, and credibility that delivers value to a business. This study guide gives you the advantage of detailed explanations from a real-world perspective, so you can go into the exam fully prepared. * Discover how much you already know by beginning with an assessment test * Understand all content, knowledge, and tasks covered by the CISA exam * Get more in-depths explanation and demonstrations with an all-new training video * Test your knowledge with the electronic test engine, flashcards, review questions, and more The CISA certification has been a globally accepted standard of achievement among information systems audit, control, and security professionals since 1978. If you're looking to acquire one of the top IS security credentials, CISA is the comprehensive study guide you need.
The #1 New York Times and top ten Sunday Times bestseller
When facing life’s questions, who do you turn to for advice? We all need mentors, particularly when the odds seem stacked against us. To find his own, bestselling author and podcast guru Tim Ferriss tracked down more than 100 eclectic experts to help him, and you, navigate life. Through short, action-packed profiles, he shares their secrets for success, happiness, meaning, and more. No matter the challenge or opportunity, something in these pages can help.
You will learn:
- The three books legendary investor Ray Dalio recommends most often
- Lessons and tips from elite athletes like Maria Sharapova, Kelly Slater, Tony Hawk and Dan Gable
- How and why Facebook co-founder Dustin Moskovitz says no to most incoming requests
- The meditation and mindfulness practices of David Lynch, Jimmy Fallon, Sharon Salzberg, Rick Rubin, Sarah Elizabeth Lewis and others
- The high-school loss that motivated actor Terry Crews for life . . . and how you can use the lesson
- Why TED curator Chris Anderson thinks ‘pursue your passion’ is terrible advice
- How Yuval Noah Harari’s Sapiens went from repeated rejections to global mega-bestseller
- Why comedian Patton Oswalt wishes at least one catastrophic failure on anyone in the arts
- Astrophysicist Janna Levin’s unique reframe that helps her see obstacles as opportunities
- Why actor Ben Stiller likes to dunk his head in a bucket of ice in the morning
TIM FERRISS is one of Fast Company’s ‘Most Innovative Business People’ and an early-stage tech investor/advisor in Uber, Facebook, Twitter, Alibaba and more. He is also the author of The 4-Hour Work Week, The 4-Hour Body, The 4-Hour Chef and Tools of Titans. The Observer and other media have named him ‘the Oprah of audio’ due to the influence of his podcast, The Tim Ferriss Show, which has exceeded 200 million downloads.
Management expert Drucker argues that risk management is as important as entrepreneurship and business skills in propelling economic growth.
A society that is able to control and cushion against disaster is better able to deploy its resources towards economic and social advancement.
In this new edition, the authors build on their unique and respected model of risk management for students, academics and professionals in the southern African context.
There is NO SUCH THING as a mindless doodle What did Einstein, JFK, Edison, Marie Curie, and Henry Ford have in common? They were all inveterate doodlers. These powerhouse minds knew instinctively that doodling is deep thinking in disguise-a simple, accessible, and dynamite tool for innovating and solving even the stickiest problems. Sunni Brown's mission is to bring the power of the Doodle to the rest of us. She leads the Revolution defying all those parents, teachers, and bosses who say Stop doodling! Get serious! Grow up! She overturns misinformation about doodling, demystifies visual thinking, and shows us the power of applying our innate visual literacy. She'll teach you how to doodle any object, concept, or system imaginable, shift habitual thinking patterns, and transform boring text into displays that can engage any audience.
Turn yourself into a superthinker and make the right decisions every time. You want to make better decisions. You want to be right more of the time professionally and personally. However, being more right consistently is a hard problem because the world is such a complex, evolving place. How do you navigate this complexity? Mental models are decision-making tools that guide our perception of the world and our behaviour in it. They help us understand life, make decisions and solve problems. The best models help us make intelligent investments, develop ground-breaking technologies and even travel to outer space. - Note your frame of reference before debating someone with different political views. If you understand how your perspective contrasts with someone else's you can prevent the conversation from getting hostile. - Apply the sunk cost fallacy to the end of a doomed project. Just because you've put a lot of hours into it doesn't mean that you have to keep going. - Before blaming someone, consider Hanlon's Razor, 'Never attribute to malice that which is adequately explained by carelessness'. - Try to solve mysteries with Occam's Razor, 'Among competing hypotheses, the one with the fewest assumptions should be selected'. When you hear hoof beats, think of horses not zebras. Building on our knowledge of well-known models such as the Bandwagon Effect or Paradigm Shift and introducing us to the lesser known like the Eisenhower Matrix or the Boiling Frog Symbol, this indispensable book distils the most effective mental models into a single, digestible volume. It will make even the most complex models accessible and engaging to enable you to make better, more informed decisions in every part of your life.
The highly anticipated new book from Malcolm Gladwell, No.1 international bestselling author of The Tipping Point, Blink, Outliers, What the Dog Saw and David and Goliath.
In July 2015, a young black woman named Sandra Bland was pulled over for a minor traffic violation in rural Texas. Minutes later she was arrested and jailed. Three days later, she committed suicide in her cell. What went wrong? Talking To Strangers is all about what happens when we encounter people we don't know, why it often goes awry, and what it says about us. How do we make sense of the unfamiliar? Why are we so bad at judging someone, reading a face, or detecting a lie? Why do we so often fail to 'get' other people? Through a series of puzzles, encounters and misunderstandings, from little-known stories to infamous legal cases, Gladwell takes us on a journey through the unexpected.
You will read about the spy who spent years undetected at the highest levels of the Pentagon, the man who saw through the fraudster Bernie Madoff, the suicide of the poet Sylvia Plath and the false conviction of Amanda Knox. You will discover that strangers are never simple.
No one shows us who we are like Malcolm Gladwell. Here he sets out to understand why we act the way we do, and how we all might know a little more about those we don't.
For courses in Decision Making and Engineering. The Fundamentals of Analyzing and Making Decisions Foundations of Decision Analysis is a groundbreaking text that explores the art of decision making, both in life and in professional settings. By exploring themes such as dealing with uncertainty and understanding the distinction between a decision and its outcome, the First Edition teaches students to achieve clarity of action in any situation. The book treats decision making as an evolutionary process from a scientific standpoint. Strategic decision-making analysis is presented as a tool to help students understand, discuss, and settle on important life choices. Through this text, students will understand the specific thought process that occurs behind approaching any decision to make easier and better life choices for themselves.
How did Bill Clinton get his party to take him seriously again after the sex scandal story broke? Who was the manager behind Edmund Hillary's ascent of Mount Everest? Why could taking a nap after lunch be your route to a more productive day? This engaging and entertaining book takes a fresh, honest approach and explores what it's really like to be a manager. It addresses the kinds of issues managers face on a daily basis, from prioritising their time and balancing a team, to recruiting new staff and managing the numbers. Written by Philip Delves Broughton, FT journalist and bestselling author of What They Teach You at Harvard Business School, this book is jam packed with titillating case studies and anecdotes from the very best and worst managers, including everyone from Bill Clinton and Mark Zuckerberg to Alex Ferguson and Roger Federer. "for most of us, our days are more like splat-the-rat, flailing at problems as they emerge, hoping that one good wallop does the trick, but fearing that nothing is ever well and truly solved" Management Matters, Philip Delves-Broughton
Rapid changes in business along with better informed customers threaten the traditional sales and procurement process. Thousands of sales and procurement people are threatened with extinction, yet all is not destined to be doom and gloom. A new way of partnering between these two roles can, in fact, create significant value for both organizations. Sales and procurement professionals have a bright future ahead of them if they can respond to six trends that the authors have identified in the business-to-business world. Each trend offers an opportunity to develop a new skill for sales and procurement professionals and adopt a new practice. Because these practices are not yet widely adopted as "best practices", the authors coin them "next practices." These trends include: working together to solve complex problems; organizing problem-solving networks across company boundaries; creating processes for live cross-company engagement; facilitating data driven, cross-company interactions fed by digital platforms; providing new personal experiences for individuals and lastly (and most importantly) creating new sources of value for firms. If these trends are adopted by organizations, the ability to co-create means providing significant value to both the sales management team at the supplier and the purchasing management team at the customer. With the alternative being that these job functions will be replaced by web-based or channel-based alternatives that will do most of what they do today at a fraction of the cost. Increasingly, there is no middle ground anymore. SAMs and senior buyers will either evolve into high value-added sales and procurement professionals, or disappear.
Combining both quantitative and qualitative aspects of management decision-making with a strong interdisciplinary perspective, this book explores the relationship between hard and soft aspects of decision-making. Quantitative tools are shown in context so that the reader can see their relevance to day-to-day decision-making by addressing their philosophical underpinnings. The role of IT in decision-making is also addressed. Examples from the authors' own experiences are used to illustrate issues.
For courses on decision modeling through the use of spreadsheets. The perfect balance between decision modeling and spreadsheet use. It's important that textbooks support decision modeling courses by combining student's ability to logically model and analyze diverse decision-making scenarios with software-based solution procedures. Balakrishnan offers the perfect balance of the decision modeling process and the use of spreadsheets to set up and solve decision models. The third edition has been updated to reflect the latest version of Excel.
Updated examples throughout the book feature current business problems and events and incorporate new, relevant research. New discussions and insights on topics such as 'blind spots', overconfidence, and ethical decision making. New content exploring recent controversies in the field of judgment and decision making.
'A very practical, engaging guide to the essential tools which managers at all levels need to be effective themselves and to develop others. Highly recommended.' Stuart Chambers, former CEO of Pilkington plc Key Management Development Models gives you, at a glance, instant access to a full range of the best models available for developing your management skills and helping others to work and perform at their peak. For anyone seeking to develop their management skills it can be hard to know where to begin. Key Management Development Models explains the tools in detail - what they are and when and how to use them, with key practical tips. It's like having your very own management development coach on hand explaining all the tools that you will ever need to know. EXPERT GUIDANCE FOR YOUR MANAGEMENT CAREER
Decisions is a concise and easy-to-read introduction to a highly significant and intriguing topic. The concepts and analyses presented in the book provide useful tools for those who want to understand decision processes or effectively influence their outcomes. In this accessible book, Karin and Nils Brunsson explore the intricacies of decision-making for individuals and organizations. When, how and why do they make decisions? The authors identify four distinct ways of reasoning that decision makers use. The consequences of decisions vary: some promote action, others impede it, and some produce more responsibility than others. With in-depth discussions of rationality, justifications and hypocrisy, the authors show how organizational and political decision processes become highly complex phenomena. Drawing together research from several fields, it provides useful reading and essential knowledge for students and scholars throughout the social sciences and for everyone who wants to understand their own decisions and those of others.
This best selling management book is a true classic. If you want to be a model manager, keep this new, even better 3rd edition close at hand. Key Management Models has the winning combination of brevity and clarity, giving you short, practical overviews of the top classic and cutting edge management models in an easy-to-use, ready reference format. Whether you want to remind yourself about models you've already come across, or want to find new ones, you'll find yourself referring back to it again and again. It's the essential guide to all the management models you'll ever need to know about. Includes the classic and essential management models from the previous 2 editions. Thoroughly updated to include cutting edge new models. Two-colour illustrations and case studies throughout.
*Information Technology for Management by Turban, Volonino, and Wood engages students with up-to-date coverage of the most important IT trends today. * Over the years, this leading IT textbook had distinguished itself with an emphasis on illustrating the use of cutting edge business technologies for achieving managerial goals and objectives. * The 10th Edition continues this tradition with coverage of emerging trends in Mobile Computing and Commerce, IT virtualization, Social Media, Cloud Computing and the Management and Analysis of Big Data along with advances in more established areas of Information Technology.
"Artful scenario spinning is a form of convergent thinking about divergent futures. It ensures that you are not always right about the future but--better--that you are almost never wrong about the future. The technology is powerful, simple, and enjoyable, and so is Schwartza s book." --Stewart Brand What increasingly affects all of us, whether professional planners or individuals preparing for a better future, is not the tangibles of life--bottom--line numbers, for instance--but the intangibles: our hopes and fears, our beliefs and dreams. Only stories--scenarios--and our ability to visualize different kinds of futures adequately capture these intangibles. In The Art of the Long View, now for the first time in paperback and with the addition of an all--new Usera s Guide, Peter Schwartz outlines the "scenaric" approach, giving you the tools for developing a strategic vision within your business. Schwartz describes the new techniques, originally developed within Royal/Dutch Shell, based on many of his firsthand scenario exercises with the worlda s leading institutions and companies, including the White House, EPA, BellSouth, PG&E, and the International Stock Exchange.
That monkey could be someone else's problem!
This book, one of the most liberating in the extraordinary One Minute Manager Library, teaches an unforgettable lesson: how to save time to do what you want and need to do. Step by step the authors show how managers can free themselves from doing everyone else's job and ensure that every problem is handled by the proper person. By using the Four Rules of Monkey Management, managers will learn to become effective supervisors of time, energy and talent – especially their own.
"With humour and logic the authors describe the delicate business of assigning monkeys to the right masters and keeping them healthy…Can lead to effective delegation"
Includes 10 handy do's and don'ts of strategy development
* Need powerful decision-making tools at your fingertips?
* Want to get the most out of strategic thinking models like Porter's Five Forces?
* Only want what you need to know, rather than reams of theory?
With the critical strategy tools required to drive your business forward, this book tells you what you need to know, fast.
Discover everything you need to know to improve your management skills, and understand key management and business theories with this unique graphic guide. Combining clear, jargon-free language and bold, eye-catching graphics, How Management Works is a definitive and user-friendly guide to all aspects of organizational management. Learn whether it is more e ffective to lead through influence or control? Is delegation the key to productivity and how do you deal with di fferent personalities? Drawing on the latest theories and practices - and packed with graphics and diagrams that demystify complex management concepts - this book explains everything you need to know to build your management skills and get the very best out of your team. It is essential reading if you are an established or aspiring manager, or are studying a course in business or management. Much more than a standard business-management or self-help book, How Management Works shows you what other titles only tell you, combining solid reference with no-nonsense advice. It is the perfect primer for anyone looking to start their own business, become a more effective leader, or simply learn more about the world of business and management
Discover how to Be Decisive - Now! This 2-in-1 guide is designed to help you become a more effective decision maker in an instant, whilst giving you the deeper knowledge to ensure long-lasting results. With the unique 2-in-1 approach, you can learn your way. Use the seven Speed Read tips immediately, then take your time exploring the Big Picture chapters. * Make the right decisions quickly and effectively * Understand the problem properly and work out your priorities * Ensure your decision is the right one and avoid the common mistakes * Know the value of risk planning and how to do it successfully * Look back to learn lessons on better decisions next time As an ambitious manager, you need the right information at the right time to help you advance in your career. The 2-in-1 Manager will ensure you improve and succeed in business, right now and in the future.
banner] A Library Journal 2002 Best Business Book of the Year. .
Leadership lessons from icons of industry that will help you achieve breakthrough success. .
"What the Best CEOs Know "looks at the careers of this generation's top CEOs, and turns the wisdom, strategies, and tactics of these business-world icons into a step-by-step handbook for the pursuit and achievement of breakthrough corporate leadership--at any level, in any industry. Going beyond anecdotes and quotes to introduce proven methods to help you become a better leader, bestselling business author Jeffrey Krames uses cases, self-assessments, and concise summaries to provide a blueprint-like framework for success.. .
"Helps you apply the lessons gleaned from these masters."
"Strategic lessons for anyone who is in upper management -- or wants to get there."--"San Francisco Chronicle," .
"Krames...captures the powerful insights rather than the conventional wisdom, and he simplifies without dumbing down. But most of all, he presents a provocative, engaging read that will stretch the thinking of any practicing manager."--Christopher Bartlett, Thomas D. Casserly, Jr. Professor of Business Administration, Harvard Graduate School of Business. .
"By capturing the unique traits and strategies of these seven leaders, Krames gives aspiring CEOs a valuable blueprint forAndnbsp;success in an increasingly tough global market."--Klaus Kleinfeld, President And CEO, Siemens Corporation.
Under the new Basle Guidelines, all financial institutions subject to local banking laws will soon be required to operate under dramatically different risk exposure rules. Risk Management and Capital Adequacy provides details on the key risk approaches under these new guidelines and is the first book to analyze if and how they can be integrated. From conceptual frameworks to analyses of models and approaches, it provides a solid reference source for the information that everyone in risk management will soon need to know.
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