0
Your cart

Your cart is empty

Browse All departments
Price
  • R100 - R250 (25)
  • R250 - R500 (92)
  • R500+ (212)
  • -
Status
Format
Author / Contributor
Publisher

Books > Business & Economics > Business & management > Office & workplace > Working patterns & practices > General

The Squiggly Career - The 5 Skills You Need To Succeed In Work Today (Paperback): Helen Tupper, Sarah Ellis The Squiggly Career - The 5 Skills You Need To Succeed In Work Today (Paperback)
Helen Tupper, Sarah Ellis 1
R340 R272 Discovery Miles 2 720 Save R68 (20%) In stock

A practical and engaging guide to building a meaningful and successful career.

Want to build a meaningful career that you love? Careers are changing; they are no longer linear and there's no such thing as a 'job for life'. Squiggly careers, where people jump constantly between roles, industries and locations, are becoming the new normal. Squiggly careers are filled with opportunity and excitement, but they can also be ambiguous and overwhelming if we don't know how to make the most of them.

In The Squiggly Career, personal development experts Helen Tupper and Sarah Ellis will teach you how to:

  • Identify your Values
  • Play to your Super Strengths
  • Address your Confidence gremlins
  • Design your support solar systems (Networks)
  • Explore your Future Possibilities

Packed with insights about the changing-face of work, exercises to aid your growth, and tips and inspiration from highly successful people, this book will help you be happier, and ultimately more successful in your career.

Leading Without Authority - Why You Don't Need To Be In Charge to Inspire Others and Make Change Happen (Paperback): Keith... Leading Without Authority - Why You Don't Need To Be In Charge to Inspire Others and Make Change Happen (Paperback)
Keith Ferrazzi
R340 R272 Discovery Miles 2 720 Save R68 (20%) Ships in 5 - 10 working days

'Ferrazzi is breaking new ground in defining what leadership can mean in the emerging world of work' -Arianna Huffington, founder and CEO of Thrive Global 'Ferrazzi has gone into the trenches to figure out what it really takes to empower people and make teams more than the sum of their parts. This book will be a staple in every leader's library' -Adam Grant, host of the TED podcast WorkLife, bestselling author of Give and Take and Originals The world of work is changing at an unprecedented rate leaving many organisations struggling to cope. At a time when constant innovation, agility, and speed often mean the difference between success and failure, we can no longer afford to waste time navigating the complex bureaucracy present in most companies. The #1 New York Times bestselling author Keith Ferrazzi argues that in times like these the ability to lead without authority is the essential workplace competency. Leading Without Authority reveals the secret to getting those around you to collaborate and cooperate to reach their full potential, whatever your title. The answer involves a shift in mindset that Ferrazzi calls co-elevation - working to elevate those around us. And you don't have to have formal authority, or direct reports, to utilize the co-elevation process. In fact, you can take initial steps forward without the other person even being aware of your efforts. Drawing on a decade of research and over thirty years helping CEOs and senior leaders drive innovation and build high-performing teams Ferrazzi reveals how we can all transform our business and our relationships with the people around us. The result is a new roadmap for thriving amid the disruptive pressures afflicting every industry.

A Good Time to be a Girl - A Guide to Thriving at Work & Living Well (Paperback, Epub Edition): Helena Morrissey A Good Time to be a Girl - A Guide to Thriving at Work & Living Well (Paperback, Epub Edition)
Helena Morrissey 1
R285 R209 Discovery Miles 2 090 Save R76 (27%) Ships in 10 - 15 working days

From the founder of the worldwide 30% Club campaign comes a career book for women in a transforming world who don't just want to lean in, but instead, shatter the paradigm as we know it. `I absolutely love her, I think she's such a force for good' Pandora Sykes, The High Low In A Good Time to be a Girl, Helena Morrissey sets out how we might achieve the next big breakthrough towards a truly inclusive modern society. Drawing on her experience as a City CEO, mother of nine, and founder of the influential 30% Club which campaigns for gender-balanced UK company boards, her manifesto for new ways of working, living, loving and raising families is for everyone, not just women. Making a powerful case for diversity and difference in any workplace, she shows how, together, we can develop smarter thinking and broader definitions of success. Gender balance, in her view, is an essential driver of economic prosperity and part of the solution to the many problems we face today. Her approach is not aimed merely at training a few more women in working practices that have outlived their usefulness. Instead, this book sets out a way to reinvent the game - not at the expense of men but in ways that are right and relevant for a digital age. It is a powerful guide to success for us all.

A Good Time to be a Girl - Don'T Lean in, Change the System (Hardcover, Epub Edition): Helena Morrissey A Good Time to be a Girl - Don'T Lean in, Change the System (Hardcover, Epub Edition)
Helena Morrissey
R426 R308 Discovery Miles 3 080 Save R118 (28%) Ships in 10 - 15 working days

From the founder of the worldwide 30% Club campaign comes a career book for women in a transforming world who don't just want to lean in, but instead, shatter the paradigm as we know it. `I absolutely love her, I think she's such a force for good' Pandora Sykes, The High Low In A Good Time to be a Girl, Helena Morrissey sets out how we might achieve the next big breakthrough towards a truly inclusive modern society. Drawing on her experience as a City CEO, mother of nine, and founder of the influential 30% Club which campaigns for gender-balanced UK company boards, her manifesto for new ways of working, living, loving and raising families is for everyone, not just women. Making a powerful case for diversity and difference in any workplace, she shows how, together, we can develop smarter thinking and broader definitions of success. Gender balance, in her view, is an essential driver of economic prosperity and part of the solution to the many problems we face today. Her approach is not aimed merely at training a few more women in working practices that have outlived their usefulness. Instead, this book sets out a way to reinvent the game - not at the expense of men but in ways that are right and relevant for a digital age. It is a powerful guide to success for us all.

The Shift - The Future of Work is Already Here (Paperback): Lynda Gratton The Shift - The Future of Work is Already Here (Paperback)
Lynda Gratton 1
R261 R194 Discovery Miles 1 940 Save R67 (26%) Ships in 10 - 15 working days

Work: love it or hate it, it's an all-consuming part of our society, it's changing fast, and the impact on our working lives will be extraordinary. We are now facing a revolution in the way we work. Low carbon economies, new technology and globalisation are fundamentally transforming much of what we take for granted. Middle managers are disappearing. The working week is collapsing. And now more than ever, our careers are governed by global forces. Why will things change so quickly? What will these changes look like? Who will benefit and who will suffer? How do we navigate our career through these times? In `The Shift', Professor at London Business School Lynda Gratton takes a look ground-breaking look at the five forces that will fundamentally change the way we work in the next ten to fifteen years. Having collaborated with companies around the world for the past three years, she has drawn up a guidebook for the future of work, instructing you how to harness specialisation, connections, enthusiasm and make the three key shifts essential for survival.

Transformational Coaching To Lead Culturally Diverse Teams (Paperback): Sunny Stout-Rostron Transformational Coaching To Lead Culturally Diverse Teams (Paperback)
Sunny Stout-Rostron
R320 R303 Discovery Miles 3 030 Save R17 (5%) Ships in 5 - 10 working days

In this book, Dr Sunny Stout-Rostron examines real-world experience and the contemporary literature on group and team coaching. She analyses how team coaching can guide coaches to help leaders and teams flourish in complex, culturally diverse organisations. As well as presenting a variety of team coaching models she also presents her own model, High-Performance Relationship Coaching, the result of many years of working with global corporate teams.

Dr Stout-Rostron illuminates how team coaches can help teams to learn from and interpret their own experiences, and to understand the complexity of the environment in which they work. Her team coaching model is explored over eight chapters, beginning with the role of the business team coach and leadership coaching processes. She evaluates how to work in the Fourth Industrial Revolution and how to shift culture through transformative leadership coaching, explains the depth of relationship systems coaching, and explores how to apply a variety of methods including Ubuntu coaching.

The book encourages team coaches to develop deep self-awareness, team awareness, cultural diversity awareness and wider systemic and relationship awareness. Filled with practical stories and examples, it describes how to work successfully with these models in the real world.

Transformational Coaching To Lead Culturally Diverse Teams is a key guide for coaches in practice and in training, HR and L&D professionals and executives in a coaching role. This is essential reading for all team coaches.

Shorter - How Working Less Will Revolutionise the Way Your Company Gets Things Done (Paperback): Alex Soojung Kim Pang Shorter - How Working Less Will Revolutionise the Way Your Company Gets Things Done (Paperback)
Alex Soojung Kim Pang 1
R340 R272 Discovery Miles 2 720 Save R68 (20%) Ships in 5 - 10 working days

Forget the old concept of the 9-5. Companies around the world are redesigning the work week to increase efficiency, health and happiness in their workers. A growing number of businesses are shortening their working week to address problems with low productivity, poor mental health and unequal working opportunities. Workers are still paid the same salary for a four-day week and the results are revolutionary. In Shorter, bestselling author Alex Pang studies these trailblazing businesses where managers are reporting their teams to be: - More creative in their problem solving - Happier and with lower stress and anxiety and cases of burn out - More productive Pang will reveal step by step, how they have gone about making these changes, the challenges and solutions and, most importantly, how you can do the same.

The Joy Of Work - 30 Ways To Fall In Love With Your Job Again (Paperback): Bruce Daisley The Joy Of Work - 30 Ways To Fall In Love With Your Job Again (Paperback)
Bruce Daisley 1
R230 R184 Discovery Miles 1 840 Save R46 (20%) Ships in 5 - 10 working days

From the creator of hit podcast Eat Sleep Work Repeat comes a revolutionary re-envisioning of how to enjoy your job.

Do you want to get more done, feel less stressed and love your job again?

Sometimes having a job can feel like hard work. But between Monk Mode mornings, silent meetings and crisp Thursdays, the solutions are at your fingertips.

Bruce Daisley knows a thing or two about the workplace. In the course of a career that has taken him from some of the world’s biggest media companies to Twitter, via Google and YouTube, he has become a leading expert on how we work now. And in his hugely popular podcast Eat Sleep Work Repeat, he has explored ways to fix it. Now he shares 30 brilliant – and refreshingly simple – tips on how to make your job more productive, more rewarding – and much, much more enjoyable.

‘With just 30 changes, you can transform your work experience from bland and boring (or worse) to fulfilling, fun, and even joyful.’ Daniel Pink, author of When and Drive

How to Go to Work - The Honest Advice No One Ever Tells You at the Start of Your Career (Paperback): Lucy Clayton, Steven Haines How to Go to Work - The Honest Advice No One Ever Tells You at the Start of Your Career (Paperback)
Lucy Clayton, Steven Haines 1
R230 R184 Discovery Miles 1 840 Save R46 (20%) Ships in 5 - 10 working days

'I wish I'd had this resource when I was growing up and starting work' Dr Radha, BBC Radio 1 'This is truly life changing. It should be standard issue to every teenager' Tamsin Blanchard, The Guardian Your first job. It's a daunting prospect isn't it? But it doesn't need to be. Whether you are on your first Saturday shift, about to start an apprenticeship or climbing the leadership ladder, this is your indispensable guide to surviving and thriving at work. In this insightful, informative and funny book, founding CEO Lucy Clayton and education policy advisor Steven Haines show us what really matters and how to make the best beginning. From dealing with your mistakes to celebrating your successes, from making an impression on day one to building your resilience and protecting your values - How to Go to Work is packed full of all the vital advice you need to jump-start your fledgling career. Drawing on the collective wisdom of CEOs. creatives, scientists, activists and professionals in every industry, this is all you need to know about how to go to work.

Working with Independent Contractors (Paperback, 10th ed.): Stephen Fishman Working with Independent Contractors (Paperback, 10th ed.)
Stephen Fishman
R817 R638 Discovery Miles 6 380 Save R179 (22%) Ships in 7 - 11 working days
Make Time - How To Focus On What Matters Every Day (Paperback): Jake Knapp, John Zeratsky Make Time - How To Focus On What Matters Every Day (Paperback)
Jake Knapp, John Zeratsky 1
R340 R272 Discovery Miles 2 720 Save R68 (20%) Ships in 5 - 10 working days

'If you want to achieve more (without going nuts), read this book.' Charles Duhigg, author of The Power of Habit

What if you could step off the hamster wheel and start taking control of your time and attention?

As creators of Google Ventures' renowned 'design sprint', Jake and John have helped hundreds of teams solve important problems by changing how they work. Building on the success of these sprints and their experience designing ubiquitous tech products like Gmail and YouTube, they spent years experimenting with their own personal habits and routines, looking for ways to help individuals optimize their energy, focus, and time. Now they've packaged the most effective tactics into a four-step daily framework that anyone can use to systematically design their days.

Making time isn't about radically overhauling your lifestyle; it's about making small shifts in your environment to liberate yourself from constant busyness and distraction. Make Time is a must-read for anyone who has ever thought 'if only there were more hours in the day...'

Leaders - Myth and Reality (Paperback): Stanley McChrystal, Jeff Eggers, Jason Mangone Leaders - Myth and Reality (Paperback)
Stanley McChrystal, Jeff Eggers, Jason Mangone 1
R255 R204 Discovery Miles 2 040 Save R51 (20%) Ships in 5 - 10 working days

The bestselling author of Team of Teams dismantles the Great Man theory of leadership, by profiling leaders whose real stories defy their legends. In Leaders, retired four-star general Stan McChrystal explores what leadership really means, debunking the many myths that have surrounded the concept. He focuses on thirteen great leaders, showing that the lessons we commonly draw from their lives are seldom the correct ones. Leaders featured in the book include: Founders: Walt Disney and Coco Chanel Zealots: Maximilien Robespierre and Abu Musab Zarkawi Powerbrokers: Margaret Thatcher and Boss Tweed And other leaders profiled include geniuses Albert Einstein and Leonard Bernstein, reformers Martin Luther and Martin Luther King, Jr., and heroes Harriet Tubman and Zheng He. Ultimately, McChrystal posits that different environments will require different leaders, and that followers will choose the leader they need. Aspiring leaders will be best served not by cultivating a standard set of textbook leadership qualities, but by learning to discern what is required in each situation. 'Leaders rexamines old notions of leadership - especially the outdated view that history is shaped by great men going it alone' - SHERYL SANDBERG, COO of Facebook and founder of LeanIn.Org 'Leaders takes us deeper than most other leadership books into the true and often messy mechanics of leadership. Anyone who considers themselves a student of leadership must read this book' - SIMON SINEK, optimist and author of Start With Why and Leader Eat Last

The Insider's Guide to Culture Change - Creating a Workplace That Delivers, Grows, and Adapts (Hardcover): Siobhan Mchale The Insider's Guide to Culture Change - Creating a Workplace That Delivers, Grows, and Adapts (Hardcover)
Siobhan Mchale
R528 R425 Discovery Miles 4 250 Save R103 (20%) In stock

The secret to the success or failure of any business boils down to its culture. From disengaged employees to underserved customers, business failures invariably stem from a culture problem. In The Insider's Guide to Culture Change, acclaimed culture transformation expert and global executive Siobhan McHale shares her proven four-step process to demystifying culture transformation and starting down the path to positive change. Many leaders and managers struggle to get a handle on exactly what culture is and how pervasive its impact is throughout an organization. Some try to change the culture by publishing a statement of core values but soon find that, aside from some short-term lip service, no meaningful change happens. Others try to unify the culture around a set of shared goals that satisfy shareholders but find their efforts backfire as stressed employees throw their hands up because "leadership just doesn't get it." Others implement expensive new IT systems to try to bring about change, only to find that employees find "workarounds" and soon go back to their old ways. Culture transformation expert Siobhan McHale defines culture simply: "It's how things work around here." The Insider's Guide to Culture Change walks readers through McHale's four-step process to culture transformation, including how to Understand what "corporate culture" really is and how it impacts every aspect of the way your organization operates Analyze where your culture is broken or not adding maximum value Unlock the power of reframing roles within your company, to empower and engage your employees Utilize proven methods and tools to break through deeply embedded patterns and change your company mind-set Keep the momentum going by consolidating gains and maintaining your foot on the change accelerator With The Insider's Guide to Culture Change, watch your employees go from followers to change leaders who drive an agile culture that constantly outperforms.

Do Nothing - Break Away from Overworking, Overdoing and Underliving (Paperback): Celeste Headlee Do Nothing - Break Away from Overworking, Overdoing and Underliving (Paperback)
Celeste Headlee 1
R355 R284 Discovery Miles 2 840 Save R71 (20%) Ships in 5 - 10 working days

We work feverishly to make ourselves happy. So why are we so miserable? This manifesto helps us break free of our unhealthy devotion to efficiency and shows us how to reclaim our time and humanity with a little more leisure. 'This book is so important and could truly save lives . . . With intelligence and compassion, Headlee presents realistic solutions for how we can reclaim our health and our humanity from a technological revolution that seems hell-bent on destroying both. I'm so grateful to have read this book. It delivers on its promise of a better life' - Elizabeth Gilbert, bestselling author of Big Magic and Eat, Pray, Love Despite our constant search for new ways to 'hack' our bodies and minds for peak performance, human beings are working more instead of less, living harder not smarter, and becoming more lonely and anxious. We strive for the absolute best in every aspect of our lives, ignoring what we do well naturally. Why do we measure our time in terms of efficiency instead of meaning? Why can't we just take a break? In Do Nothing, award-winning journalist Celeste Headlee illuminates a new path ahead, seeking to institute a global shift in our thinking so we can stop sabotaging our well-being, put work aside and start living instead of doing. The key lies in embracing what makes us human: our creativity, our social connections (Instagram doesn't count), our ability for reflective thought, and our capacity for joy. Celeste's strategies will allow you to regain control over your life and break your addiction to false efficiency, including: -Increase your time perception and determine how your hours are being spent. -Stop comparing yourself to others. -Invest in quality idle time. Take a hot bath and listen to music. -Spend face-to-face time with friends and family It's time to recover our leisure time and reverse the trend that's making us all sadder, sicker, and less productive.

Intentional Integrity - How Smart Companies Can Lead an Ethical Revolution - and Why That's Good for All of Us... Intentional Integrity - How Smart Companies Can Lead an Ethical Revolution - and Why That's Good for All of Us (Hardcover)
Robert Chesnut 1
R538 R435 Discovery Miles 4 350 Save R103 (19%) Ships in 10 - 15 working days

'Smart, practical advice for anyone looking to do good and do well.' - Reid Hoffman, co-founder of Linkedin and author of Blitzscaling Silicon Valley expert and General Counsel of Airbnb, Robert Chesnut shows that companies that do not think seriously about a crucial element of corporate culture - integrity - are destined to fail. Defining integrity is difficult. Once understood as 'telling the truth and keeping your word,' it was about following not just the letter but the spirit of the law. However, at a time when workplaces are becoming more diverse, global, and connected, silence about integrity creates ambiguities about right and wrong that make everyone uncertain, opening the door for the minority of people to rationalize selfish behaviour. Meanwhile, trust in most traditional institutions is at an all-time low and there's a dark cloud hovering over technology. And this is precisely where companies come in; as peoples' faith in establishments deteriorates, they're turning to their employer for stability. In Intentional Integrity, Chesnut offers a six-step process for leaders to foster and manage a culture of integrity at work. He explains the rationale and legal context for the ethics and practices, and presents scenarios to illuminate the nuances of thinking deeply and objectively about workplace culture. We will always need governments to manage defence, infrastructure, and basic societal functions. But, Chesnut argues, the private sector has the responsibility to use sensitivity and flexibility to make broader progress - if they act with integrity.

On the Clock - What Low-Wage Work Did to Me and How It Drives America Insane (Paperback): Emily Guendelsberger On the Clock - What Low-Wage Work Did to Me and How It Drives America Insane (Paperback)
Emily Guendelsberger
R434 R356 Discovery Miles 3 560 Save R78 (18%) Ships in 7 - 11 working days

After the local newspaper where she worked as a reporter closed, Emily Guendelsberger took a pre-Christmas job at an Amazon fulfillment center outside Louisville, Kentucky. There, the vending machines were stocked with painkillers, and the staff turnover was dizzying. In the new year, she travelled to North Carolina to work at a call center, a place where even bathroom breaks were timed to the second. And finally, Guendelsberger was hired at a San Francisco McDonald's, narrowly escaping revenge-seeking customers who pelted her with condiments.Across three jobs, and in three different parts of the country, Guendelsberger directly took part in the revolution changing the U.S. workplace. ON THE CLOCK takes us behind the scenes of the fastest-growing segment of the American workforce to understand the future of work in America - and its present. Until robots pack boxes, resolve billing issues, and make fast food, human beings supervised by AI will continue to get the job done. Guendelsberger shows us how workers went from being the most expensive element of production to the cheapest - and how low wage jobs have been remade to serve the ideals of efficiency, at the cost of humanity.ON THE CLOCK explores the lengths that half of Americans will go to in order to make a living, offering not only a better understanding of the modern workplace, but also surprising solutions to make work more humane for millions of Americans.

The The Intelligent Work Book - A visual guide to sorting out life and work (Hardcover): Kevin Duncan The The Intelligent Work Book - A visual guide to sorting out life and work (Hardcover)
Kevin Duncan
R279 R227 Discovery Miles 2 270 Save R52 (19%) Ships in 10 - 15 working days

As working environments develop through new 21st century structures, the problems and difficulties they face also become even more complex and difficult to understand, explain and resolve. The ways in which we express these processes are now patterned through a mixture of wording and imagery; diagrams and charting which help to explain trends and visualise long-term sustainable goals. From thinking, doing, working, planning and prioritizing, through to presenting, selling, negotiating, progressing in your career, or just plain fooling around, this highly practical book provides effective tools and guidelines to help anyone who wants to be more efficient and outstanding. After the runaway success of The Diagrams Book, Kevin Duncan returns to combine his experience and expertise into an interactive visual guide. A guide to assess your competency to problem-solving and challenge you to further construct new ideas through visual and diagrammed solutions, for greater improvements in all sectors of life.

No Rules Rules - Netflix And The Culture Of Reinvention (Paperback): Reed Hastings, Erin Meyer No Rules Rules - Netflix And The Culture Of Reinvention (Paperback)
Reed Hastings, Erin Meyer 1
R340 R245 Discovery Miles 2 450 Save R95 (28%) Pre-order

How do you build the most dynamic, disruptive business on earth? This is the Netflix founder's radical blueprint.

*Hard work is irrelevant.
*Be radically honest.
*Adequate performance gets a generous severance.
*And never, ever try to please your boss.

These are some of the ground rules if you work at Netflix. They are part of a unique cultural experiment that explains how the company has transformed itself at lightning speed from a DVD mail order service into a streaming superpower – with 125 million fervent subscribers and a market capitalisation bigger than Disney. Finally Reed Hastings, Netflix Chairman and CEO, is sharing the secrets that have revolutionised the entertainment and tech industries. With INSEAD business school professor Erin Meyer, he will explore his leadership philosophy – which begins by rejecting the accepted beliefs under which most companies operate – and how it plays out in practice at Netflix.

From unlimited holidays to abolishing financial approvals, Netflix offers a fundamentally different way to run any organisation, one far more in tune with a fast-paced world. For anyone interested in creativity, productivity and innovation, the Netflix culture is something close to a holy grail. This book will make it, and its creator, fully accessible for the first time.

When Good Jobs Go Bad - Globalization, De-unionization, and Declining Job Quality in the North American Auto Industry... When Good Jobs Go Bad - Globalization, De-unionization, and Declining Job Quality in the North American Auto Industry (Hardcover)
Jeffrey S. Rothstein
R2,703 R2,446 Discovery Miles 24 460 Save R257 (10%) Ships in 10 - 15 working days

From Chinese factories making cheap toys for export, to sweatshops in Bangladesh where name-brand garments are sewn - studies on the impact of globalization on workers have tended to focus on the worst jobs and the worst conditions. But in When Good Jobs Go Bad, Jeffrey Rothstein looks at the impact of globalization on a major industry - the North American auto industry - to reveal that globalization has had a deleterious effect on even the most valued of blue-collar jobs. Rothstein argues that the consolidation of the Mexican and U.S.-Canadian auto industries, the expanding number of foreign automakers in North America, and the spread of lean production have all undermined organized labor and harmed workers. Focusing on three General Motors plants assembling SUVs - an older plant in Janesville, Wisconsin; a newer and more viable plant in Arlington, Texas; and a ""greenfield site"" (a brand-new, state-of-the-art facility) in Silao, Mexico - When Good Jobs Go Bad shows how global competition has made nonstop, monotonous, standardized routines crucial for the survival of a plant, and it explains why workers and their local unions struggle to resist. For instance, in the United States, General Motors forced workers to accept intensified labor by threatening to close plants, which led local unions to adopt ""keep the plant open"" as their main goal. At its new factory in Silao, GM had hand-picked the union - one opposed to strikes and committed to labor-management cooperation - before it hired the first worker. Rothstein's engaging comparative analysis, which incorporates the viewpoints of workers, union officials, and management, sheds new light on labor's loss of bargaining power in recent decades, and highlights the negative impact of globalization on all jobs, both good and bad, from the sweatshop to the assembly line.

Courageous Cultures (Hardcover): David Dye, Karin Hurt Courageous Cultures (Hardcover)
David Dye, Karin Hurt
R580 R462 Discovery Miles 4 620 Save R118 (20%) Ships in 7 - 11 working days

From executives complaining that their teams don't contribute ideas to employees throwing up their hands because their input isn't sought--company culture is the culprit. Courageous Cultures provides a road map to build a high-performance, high-engagement culture around sharing ideas, solving problems, and rewarding contributions from all levels. Many leaders are convinced they have an open environment that encourages employees to speak up and are shocked when they learn that employees are holding back. Employees have ideas and want to be heard. Leadership wants to hear them. Too often, however, employees and leaders both feel that no one cares about making things better. The disconnect typically only widens over time, with both sides becoming more firmly entrenched in their viewpoints. Becoming a courageous culture means building teams of microinnovators, problem solvers, and customer advocates working together. A microinnovator is the employee who consistently seeks out small, but powerful, ways to improve the business. A problem solver is the employee who cares about what's not working and wants to make it better. They uncover and speak openly about what's not working and think critically about how to fix it. A customer advocate is the employee who sees through your customers' eyes and speaks up on their behalf. They actively look for ways to improve customers' experience and minimize customer frustrations. In our world of rapid change, a courageous culture is your competitive advantage. It ensures that your company is "sticky" for both customers and employees. In this book you'll learn practical tools to uncover, leverage, and scale the best ideas from every level of your organization. See how the latest research conducted by the authors confirms why organizations struggle when it comes to creating strong cultures where employees are encouraged to contribute their best thinking. Learn proven models and tools that leaders can apply throughout all levels of the organization, to reengage and motivate employees. Understand best practices from companies around the world and learn how to apply these strategies and techniques in your own organization.

On the Clock - What Low-Wage Work Did to Me and How It Drives America Insane (Hardcover): Emily Guendelsberger On the Clock - What Low-Wage Work Did to Me and How It Drives America Insane (Hardcover)
Emily Guendelsberger 1
R664 R527 Discovery Miles 5 270 Save R137 (21%) Ships in 7 - 11 working days

After the local newspaper where she worked as a reporter closed, Emily Guendelsberger took a pre-Christmas job at an Amazon fulfilment centre outside Louisville, Kentucky. There, the vending machines were stocked with painkillers and the staff turnover was dizzying. In the new year, she travelled to North Carolina to work at a call centre, a place where even bathroom breaks were timed to the second and finally, Guendelsberger was hired at a San Francisco McDonald's, narrowly escaping revenge-seeking customers who pelted her with condiments. Across three jobs and in three different parts of the country, Guendelsberger directly took part in the revolution changing the U.S. workplace. ON THE CLOCK takes us behind the scenes of the fastest-growing segment of the American workforce to understand the future of work in America - and its present. Until robots pack boxes, resolve billing issues and make fast food, human beings supervised by AI will continue to get the job done. Guendelsberger shows us how workers went from being the most expensive element of production to the cheapest - and how low wage jobs have been remade to serve the ideals of efficiency, at the cost of humanity. ON THE CLOCK explores the lengths that half of Americans will go to in order to make a living, offering not only a better understanding of the modern workplace but also surprising solutions to make work more humane for millions of Americans.

Coaching for Improved Work Performance, Revised Edition (Paperback, 3rd edition): Ferdinand F. Fournies Coaching for Improved Work Performance, Revised Edition (Paperback, 3rd edition)
Ferdinand F. Fournies
R478 R363 Discovery Miles 3 630 Save R115 (24%) Ships in 10 - 15 working days

Managing employees in today’s rapidly evolving workplace can sometimes feel like negotiating a minefield. Such recent new trends as flextime, telecommting, 360-degree feedback, the flattening of hierarchies, and the increased use of temps and contract workers present tough new challenges for supervisors in every field. This timely, completely revised and updated edition of Ferdinand Fournies’s classic management coaching bible shows you proven ways to get workers to perform at the highest level while eliminating the self-destructive kinds of behaviors that have become increasingly prevalent in recent years.

In this book, you’ll be taught specific face-to-face interventions you can use to enhance performance in every kind of workplace situation--from sales to creative brainstorming. There are also interventions uniquely suited to resolving problems ranging from low productivity to absenteeism to conflicts between individuals. You’ll learn precisely what to say and do so that each person you supervise will want to give you his or her best work--even when that person was previously thought to be a problem employee. Packed with brand-new case studies from Fournies’s latest research into the dynamics of the modern workplace, this classic guide takes all the guesswork out of becoming the kind of inspired, hands-on manager that every company today is looking for!

Contact centre operations: Fet level 3: Textbook (Paperback): R. Pressler, T. Hanna Contact centre operations: Fet level 3: Textbook (Paperback)
R. Pressler, T. Hanna
R363 R307 Discovery Miles 3 070 Save R56 (15%) Ships in 5 - 10 working days
When Good Jobs Go Bad - Globalization, De-unionization, and Declining Job Quality in the North American Auto Industry... When Good Jobs Go Bad - Globalization, De-unionization, and Declining Job Quality in the North American Auto Industry (Paperback)
Jeffrey S. Rothstein
R793 Discovery Miles 7 930 Ships in 7 - 11 working days

From Chinese factories making cheap toys for export, to sweatshops in Bangladesh where name-brand garments are sewn - studies on the impact of globalization on workers have tended to focus on the worst jobs and the worst conditions. But in When Good Jobs Go Bad, Jeffrey Rothstein looks at the impact of globalization on a major industry - the North American auto industry - to reveal that globalization has had a deleterious effect on even the most valued of blue-collar jobs. Rothstein argues that the consolidation of the Mexican and U.S.-Canadian auto industries, the expanding number of foreign automakers in North America, and the spread of lean production have all undermined organized labor and harmed workers. Focusing on three General Motors plants assembling SUVs - an older plant in Janesville, Wisconsin; a newer and more viable plant in Arlington, Texas; and a ""greenfield site"" (a brand-new, state-of-the-art facility) in Silao, Mexico - When Good Jobs Go Bad shows how global competition has made nonstop, monotonous, standardized routines crucial for the survival of a plant, and it explains why workers and their local unions struggle to resist. For instance, in the United States, General Motors forced workers to accept intensified labor by threatening to close plants, which led local unions to adopt ""keep the plant open"" as their main goal. At its new factory in Silao, GM had hand-picked the union - one opposed to strikes and committed to labor-management cooperation - before it hired the first worker. Rothstein's engaging comparative analysis, which incorporates the viewpoints of workers, union officials, and management, sheds new light on labor's loss of bargaining power in recent decades, and highlights the negative impact of globalization on all jobs, both good and bad, from the sweatshop to the assembly line.

#Upcycle Your Job - The smart way to balance family life and career (Paperback): Anna Meller #Upcycle Your Job - The smart way to balance family life and career (Paperback)
Anna Meller 1
R459 R393 Discovery Miles 3 930 Save R66 (14%) Ships in 7 - 11 working days

Women make up the majority of university graduates. They enter the workplace in equal numbers with men. But many workplaces still operate with cultures developed over a century ago to reflect a predominantly male workforce and vastly differing social expectations. So all too often as women become parents they are forced to fix things in the only way they can - by downgrading their job expectations or dropping out of the corporate world. Anna Meller believes it's high time we #Upcycled our jobs and careers to fit today's lifestyles and meet women's changed expectations. Her PROPEL model offers ambitious working mothers new possibilities for progressing their corporate careers. In this book, Anna leads you through an evidence-based six step process that supports you in finding the balance you need. Practical exercises enable you to craft a working arrangement that meets your employer's expectations as well as your own aspirations, and to develop the key skills you need to maintain it.

Free Delivery
Pinterest Twitter Facebook Google+
You may like...
Many Cultures, One Team - Build Your…
Catherine Mercer Bing Paperback R918 R709 Discovery Miles 7 090
Conversations at Work - Promoting a…
Tim Baker, Aubrey Warren Paperback R1,083 R927 Discovery Miles 9 270
Couples That Work - How To Thrive in…
Jennifer Petriglieri Paperback R340 R272 Discovery Miles 2 720
The Digital Renaissance of Work…
Paul Miller, Elizabeth Marsh Paperback R711 Discovery Miles 7 110
Get a Life! - Creating a Successful…
Rick Hughes Paperback  (1)
R418 R339 Discovery Miles 3 390
The Organized Mind - Thinking Straight…
Daniel Levitin Paperback  (1)
R230 R184 Discovery Miles 1 840
YOU, Incorporated - Your Career is Your…
Ines Temple Paperback  (1)
R283 R246 Discovery Miles 2 460
Work and Employment in the High…
Giles Anthony, Jacques Belanger, … Paperback R1,453 Discovery Miles 14 530
One Second Ahead - Enhance Your…
Rasmus Hougaard, Jacqueline Coldrick Carter, … Hardcover R544 R460 Discovery Miles 4 600
Detonate - Why - And How - Corporations…
Geoff Tuff, Steven Goldbach Hardcover R607 R439 Discovery Miles 4 390

 

Partners