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A must-read for all South African retailers and small businesses! Attract customers! Make sales! Boost profits! All in your own neighbourhood.
Basil O’Hagan’s popular business text, the definitive neighbourhood marketing handbook, is bursting with tips to take your retail business to the next level. It features practical tips that are simple to grasp, easily browsable and relevant to the SA market.
Cape Town, 2018. South Africa’s mother city is wracked by drought. The prospect of premier Helen Zille’s ‘Day Zero’ – the day when all taps run dry – is driving its citizens into a frenzy. When it’s announced that Mayor Patricia de Lille is off the water crisis, the predicament reaches its zenith and politicians turn upon each other.
And so begins a stupendous battle within the Democratic Alliance: who will lead Cape Town? It’s during this time that author and researcher Crispian Olver applies to the City of Cape Town to gain access to certain official documents as part of a research project. He is baffled when his application is rejected without explanation, but this only strengthens his resolve to explore how the city of his childhood is run. In particular, he has his sights set on the relationship between city politicians and property developers.
Olver interviews numerous individuals, including many ‘chopped’ from the city administration. What he uncovers is a pandora’s box of backstabbing, in-fighting and backroom deals. He explores dodgy property developments at Wescape and Maiden’s Cove, delves into attempts to ‘hijack’ civic associations, and exposes the close yet precautious relationship between the mayor and City Hall’s so-called ‘laptop boys’. But his main goal is to understand what led to the political meltdown within the Democratic Alliance, and the defection of De Lille to form her own party.
Basil O’Hagan’s latest book is a treasure trove of 175 tips on how to deliver the best customer service, whatever your industry. Deliver sensational service! Build loyalty! Grow Profits!
Basil shares his decades of experience in this critical discipline in one easy-to-read volume. Learn to plan and implementworld-class customer service, how to build a service culture, the importance of atmosphere and how to deliver customer service on social media.
Real, practical advice from the best in the game.
It’s easy to imagine that state capture began with Jacob Zuma and the Guptas. But you’d be wrong.
Born out of the ANC Women’s League 20 years ago, Bosasa has come to be described as the ANC’s ‘Heart of Darkness’. At its helm today is Gavin Watson, a struggle-rugby-player-turned-tenderpreneur who made it his business to splash out on gifts and cash to get up close and personal with the country’s top politicians and civil servants. In return, Bosasa won tenders to the tune of billions of rands and – with friends in high places – stayed clear of prosecution. Adriaan Basson has been investigating Bosasa since he was a rookie journalist 13 years ago. He has been sued, intimidated and threatened, but has stuck to the story like a bloodhound. Now, in the wake of the explosive findings of the Zondo commission, he has weaved the threads of Bosasa’s story together.
Blessed by Bosasa is a riveting in-depth investigation into an extraordinary story of high-level corruption and rampant pillage, of backdoor dealings and grandiose greed. Through substantial research and a number of interviews with key individuals, Basson unveils the shady, cult-like underbelly of the criminal company that held the Zuma government in the palm of its hand.
Africa and the World: Navigating Shifting Geopolitics is one of the first books to analyse the global geopolitical landscape from an African perspective, with a view to the opportunities and challenges facing the African continent. Authors in this edited volume argue for the need to re-imagine Africa's role in the world.
As a cradle of humanity, a historical fountain of profound scientific knowledge, an object of colonial conquest and, today, a collective of countries seeking to pool their sovereignties in order to improve the human condition, Africa has a unique opportunity to advance its own interests. Authors reﬂect on all these issues; they outline how developments in the global political economy impact on the continent and, inversely, how Africa can develop a strategic perspective that takes into account the dynamics playing out in a fraught global terrain.
Central to this evaluation is the notion of 'island Africa' a vast island - with resources that extend into the oceans around it - that is a strategic centre by virtue of its geographic location, its endowments and its long-term potential. Authors assert that the positioning of 'island Africa' presents unique political, security and geo-economic beneﬁ ts. Yet they also acknowledge that, as has happened historically, these very advantages can serve as a basis for new forms of domination and exploitation. In addition, this volume takes into account the socio-psychological factors that inﬂuence how nations of the world receive and interpret the present, and assess prospects for the future.
The authors go beyond analysis of what is, to venture concrete proposals on what can be, with Africa exercising its agency. This requires the strengthening of continental integration and cohesion in pursuit of ideals that the African Union has enshrined in Agenda 2063. In this way, Africa would be able to engage - in a systemic and disciplined manner - with external powers to assert the continent's own interests which, in their framing, are also the interests of humanity. A continent united in both purpose and action can be an active agent in shaping the evolving global order. This volume makes a strong case for precisely such a perspective and contributes to what should be an ongoing effort to analyse geopolitics with Africa as a critical frame of reference.
Khamr: The Makings Of A Waterslams is a true story that maps the author’s experience of living with an alcoholic father and the direct conflict of having to perform a Muslim life that taught him that nearly everything he called home was forbidden.
A detailed account from his childhood to early adulthood, Jamil F. Khan lays bare the experience of living in a so-called middle-class Coloured home in a neighbourhood called Bernadino Heights in Kraaifontein, a suburb to the north of Cape Town. His memories are overwhelmed by the constant discord that was created by the chaos and dysfunction of his alcoholic home and a co-dependent relationship with his mother, while trying to manage the daily routine of his parents keeping up appearances and him maintaining scholastic excellence.
Khan’s memories are clear and detailed, which in turn is complemented by his scholarly thinking and analysis of those memories. He interrogates the intersections of Islam, Colouredness and the hypocrisy of respectability as well as the effect perceived class status has on these social realities in simple yet incisive language, giving the reader more than just a memoir of pain and suffering.
Khan says about his debut book: "This is not a story for the romanticisation of pain and perseverance, although it tells of overcoming many difficulties. It is a critique of secret violence in faith communities and families, and the hypocrisy that has damaged so many people still looking for a place and way to voice their trauma. This is a critique of the value placed on ritual and culture at the expense of human life and well-being, and the far-reaching consequences of systems of oppression dressed up as tradition."
Banting has moved on since the Real Meal Revolution, and wow what a success story it is... By watching the detail an estimated millions of KG's have been lost and health has returned to so many.
Rita Venter, (founder), Kim Blom and Natalie Lawson are the darlings of Banting 7 Day Meal Plans Facebook group, spreading love and kindness and in so doing turning lives around.
They are not scientists, doctors, or nutritionists but decided to take back their health and help others do the same. Through extensive research, personal testing and adapting where necessary, they regained their energy, their bodies and their lives.
The group has over 1,6-million followers, it grew by 100 000 members last month. It has 3M interactions per month. It's the largest nutrition group in the world on Facebook.
The past two decades were among the most prosperous in history, with over a billion people lifted out of extreme poverty. Then 2020 hit, and, along with it, the coronavirus pandemic. The effect on economies will be extreme. What can small businesses do to survive the Covid-19 crisis? Business coach and author Douglas Kruger provides actionable answers, with a list of 50 practical ways your business can survive – and even thrive – during this time of uncertainty.
Business survival entails a simple formula. You must achieve and maintain profits over costs. There are a remarkable number of creative things you can do to stay on the right side of this equation, provided you don’t lose your head. Do these things well and you’ll be able to keep your staff employed, continue to serve your customers, grow awareness of your brand, and even come out of this difficult period positioned for growth.
Right now, owners of small businesses need every smart-cut they can find. Virus-proof Your Small Business provides no fewer than 50, including how to manage and safeguard your cash flow; get your head around the size of the challenge and begin thinking in productive ways; cut costs without cutting employment; use different channels to deliver the same offering; ensure that those who supply you, and those you serve, stay open too.
An absolutely essential read for any small business owner in this challenging time.
This is the go-to guide for confused South Africans and all those seeking an informed, balanced and up-to-date analysis of South African politics and society in the Ramaphosa era.
When Nelson Mandela emerged from decades in jail to preach reconciliation, South Africans appeared to many as a people reborn as the Rainbow Nation. Yet, a quarter of a century later, the country sank into bitter recriminations and rampant corruption under Jacob Zuma. Why did this happen, and how was hope betrayed? President Cyril Ramaphosa, hoping to heal these wounds, was re-elected in May 2019 with the ANC hoping to claw back support lost to the opposition in the Zuma era. This book analyses this election, shedding light on voters’ choices.
With chapters on all the major issues at stake – from education to land redistribution – Understanding South Africa offers insights into Africa’s largest and most diversified economy, closely tied to its neighbours’ fortunes.
1 Recce: Behind Enemy Lines takes the reader into the ‘inner sanctum’ of the Recces. In their own words, Recce operators recount some of the life-threatening operations they conducted under great secrecy in the late 1970s.
Those who were there give first-hand accounts of the tension, anticipation, fear, adrenalin, exhaustion, thirst and grief they experienced, but also of the humorous moments and the close bonds of friendship that were forged in situations of mortal danger.
City Of Broken Dreams brings the global debate about the urban university to bear on the realities of South African rust-belt cities through a detailed case study of the Eastern Cape motor city of East London, a site of significant industrial job losses over the past two decades. The cultural power of the car and its associations with the endless possibilities of modernity lie at the heart of the refusal of many rust-belt motor cities to seek alternative development paths that could move them away from racially inscribed, automotive capitalism and cultures. This is no less true in East London than it is in the motor cities of Flint and Detroit in the US.
Since the end of the Second World War, universities have become increasingly urbanised, resulting in widespread concerns about the autonomy of universities as places of critical thinking and learning. Simultaneously, there is increased debate about the role universities can play in building urban economies, creating jobs and reshaping the politics and identities of cities.
In City Of Broken Dreams, author Leslie Bank embeds the reader's understanding of the university within a history of industrialisation, placing-making and city building.
Super Natural pivots around an abundance of vegetables and natural,
whole foods, celebrating seasonal produce, good fats and whole grains,
pulses and legumes, and foods that are almost entirely free of refined
carbohydrates and sugars.
In Nianell’s darkest moment she discovered that she was never truly alone. Just before she wanted to take a leap out of this life, a voice within her said: ‘Do you really think you would have chosen this life, if this was it?’
All that I had learned from the wonderful teachers I’d had in my life popped into my mind in that moment.
Their journeys, their struggles, their failures, their pain, their successes, their teachings. If they did not have the courage to share their stories with us, and what they have learned from them, we would all still be fumbling around in the dark. What I learned from them saved my life. I do what I do because I know how easy it is to forget who you are, how easy it is to forget your worth, and how easy it is to miss out on living a magnificent life.
I’m here to remind you, in Life Simplified, that you are love. You chose this life to learn how to love, and how to allow yourself to be loved. By reminding you, I remind myself.
The Savvy Investor’s Pocket Guide is a self-improvement guide that provides ordinary people with the tools to become financially savvy quickly and successfully. Identifying the common mistakes people make when dealing with their finances, the guide sets out how to rectify them. It also highlights how one can achieve financial independence by cutting back on some expenses, like luxury cars, and the benefits of starting to save as early as possible.
The book also explains in easy-to-understand terms how to draw up and stick to a budget; make shrewd investments in various investment vehicles; consolidate and eliminate debt; draw up a will; get the most out of short-term and life insurance; and save enough money to retire.
The Savvy Investor’s Pocket Guide serves as a wake-up call to stop wasting money and start investing for a financially secure future. A must-read for anyone who wants to not only improve their finances, but also their life in general.
When working on the UNESCO Slave Route project in the early 2000s, Botlhale Tema discovered the extraordinary fact that her highly educated family from the farm Welgeval in the Pilanesberg had originated with two young men who had been child slaves in the midnineteenth century. She pieced together the fragments of information from relatives and members of the community, and scoured the archives to produce this book.
Land Of My Ancestors, previously published as The People Of Welgeval, tells the story of the two young men and their descendants, as they build a life for themselves on Welgeval. As they raise their families and take in people who have been dispossessed, we follow the births, deaths, adventures and joys of the farm’s inhabitants in their struggle to build a new community.
Set against the backdrop of slavery, colonialism, the Anglo-Boer War and the rise of apartheid, this is a fascinating and insightful retelling of history. It is an inspiring story about friendship and family, landownership and learning, and about how people transform themselves from victims to victors.
A new prologue and epilogue give more historical context to the narrative and tell the story of the land claim involving the farm, which happened after the book’s original publication.
Jan Smuts, one of the most infamous South Africans of the twentieth century remains a controversial figure. Was he one of the outstanding statesmen of his time or was he perhaps a traitor of Afrikaner interests and possibly a racist? Today there are still strong opinions on Smuts’s role.
Like Paul Kruger at the end of the nineteenth century, and Nelson Mandela as the twentieth century drew to a close, it was Jan Smuts who stood head and shoulders above his contemporaries in the first half of the twentieth century; he was a leader of extraordinary stature and his statesmanship is recognised internationally. And yet, the NP and ANC governments have downplayed his contributions for decades, because it did not endorse their Afrikaner and black nationalist versions of South African history. A reappraisal of Smuts will fill a gap in the literature on the history of South Africa in the first half of the twentieth century. Many of the biographies and other works on Smuts appeared during his lifetime or soon after his death. Today, a few generations later, we have a better perspective on his contributions within the historical context of his time. New evidence continues to come to light, making it possible to reach a more informed opinion on questions about Smuts, issues which previously could not be answered conclusively.
The purpose of the book, written almost three generations after his death, is to recall and re-evaluate Smuts’s contributions in various fields and in this way introduce him to the younger generation. It is important that Smuts be judged in the context of his particular time and circumstances. As far as his outlook on war and peace, civilisation, race and class differences, the capitalist system and South Africa’s place in the wider world are concerned, Smuts was certainly a product of his time. It would be unfair to measure him and his contemporaries against today’s norms and values. To do justice to him, his supporters, as well as his opponents and critics, due consideration should be accorded to how they lived, thought and reasoned in that era.
Survival: The state or fact of continuing to live or exist, typically in spite of an accident, ordeal, or difficult circumstances.
Climate change: A change in global or regional climate patterns, in particular, a change apparent from the mid to late 20th century onwards and attributed largely to the increased levels of atmospheric carbon dioxide produced by the use of fossil fuels.
This is a survival guide. It rests on the idea that we could possibly survive a changing climate. Temperatures are already climbing, sea levels are rising and parts of South Africa are on their way to being uninhabitable. Life is already incredibly hard for many people and nobody will be exempt from climate change. Circumstances are going to get a lot more difficult very soon, and we need a plan. This is a practical handbook that explores what climate change is likely to mean for us as South Africans, how we can prepare for it, and how we can – in our everyday lives – help to mitigate the impacts it will have.
Die laanie Bernie Fabing by Vannie Kaap wil wiet: Is alles oraait byrie hys? Dis ’n bundel van hul mees popular memes en sluit oek nuwe eksklusiewe content in, wat nooit aanlyn sal verskyn nie.
Vannie Kaap is ’n plaaslike brand wat gewild geraak het toe hul inhoud op Facebook viral gaan. Vannie Kaap, gestig in 2015, se doel is om Kaapse kultuur te eer, maar dit het oek ’n movement geword om ander kulture oor die Cape Coloured se herkoms en taal te leer. Die deure vannie eerste Vannie Kaapwinkel het in 2017 oepgemaak en daar’s tans winkels innie V&A Waterfront, Cape Gate en Canal Walk.
“Is alles oraait byrie hys?” is die tagline wat gepaard gaan met die Vannie Kaap brand – aanlyn en op merchandise. En as jy nog nie van hulle gehoor het nie . . . raak wys!
Addiction has become an epidemic in our society that is destroying the lives of people around the world at a rapidly increasing rate. When families have a loved one or even a friend who has been drawn into the world of drugs and alcohol addiction, or addiction of any kind, they are faced with the same challenging questions: is there a way out? Can a person truly break free from the bondage of addiction? The answer is YES YOU CAN!
Addiction of any kind can be beaten. There is hope and there is a way. The journey of recovery is a process of rebuilding every aspect of an individual’s life. It’s the exciting journey of discovering who you really are and who God created you to be. No matter how bad the situation, God has a plan to restore and redeem the life of an addict. Your best life is just one decision away! Brennan was addicted to drugs and alcohol for 15 years before he gave his life to Christ. He has overcome drug and alcohol addiction and has been sober for the past 13 years. This book is a practical guide of his first-hand experience and his personal journey in overcoming addiction. May God bless you and empower you to overcome as you read this book!
CRC is a dynamic, vibrant, growing group of churches that is making an impact in thousands of people’s lives all over the world. Pastor At Boshoff is the founder and visionary leader of CRC nationally and internationally. Brennan is serving in full time pastoral ministry, in the CRC vision, under the leadership of Pastor Glenn Schroder (Senior Pastor of CRC Durban, Ballito and Hillcrest) for the past 13 years.
After an extraordinary four-year battle, Gabi Lowe lost her beautiful, talented 20-year-old daughter, Jenna Lowe, on 8 June 2015 to pulmonary arterial hypertension, a rare degenerative lung disease, following a double lung transplant.
Jenna was young, bright and articulate. She was LEAD SA’s Youth Hero of the Year in 2015. Her death was mourned by thousands of people whose lives she had touched. During her short but full life, Jenna and the Lowe family raised much-needed awareness around this rare and devastating disease, highlighting the dire need for access to medication and organ donors locally. Although desperately ill, Jenna became the face for organ donation in South Africa through the hugely successful #GetMeTo21 campaign in which she invited all South Africans to attend her twenty-first birthday celebration by clicking on a link to become an organ donor. Tragically, Jenna died four months before reaching her milestone.
Brilliantly written, riveting in all its terrible truth and pain, in this brutally honest memoir Gabi Lowe shares her family’s desperate fight to save Jenna’s life. Get Me to 21 will inspire us to believe that the ability to face even the darkest, and most unimaginable, lives deep within us all.
In 2016, the country watched as eight journalists stood up to the public broadcaster to dissent against the censorship imposed by COO Hlaudi Motsoeneng and the capture of the newsroom. They would become known as the SABC8. While many may remember the headlines, photos and footage that circulated during that time, few know the real story: the way lives were changed while history was being made.
Now, Foeta Krige, one of the SABC8, shares his version of events: how it came about that eight very different journalists from within the public broadcaster, each with their own unique background and motivation, were brought together by circumstance to fight the mighty SABC in the name of media freedom. This forms the backdrop for a lesser-known story – one of death threats, intimidation, assault and the eventual death of Suna Venter. Her death shocked the nation and baffled investigators. Was it a natural death caused by stress, or were there more sinister forces involved? To understand why her death was red-flagged, it is necessary to retrace her steps and how they converged with those of the seven other journalists.
Krige takes the reader back to the day when everything started, telling the gripping, and often harrowing, story behind the sensational headlines.
Brent Meersman’s memoir of a humble yet eccentric upbringing in a Milnerton, Cape Town, flat in the 1970’s and 1980’s reads as a stirring eulogy to his schizophrenic mother, yet also as a vivid snapshot in time.
His adoring mother, a horse-loving artist, received only rudimentary treatment and Brent, his brother and father had to look to each other for support. His father battled alcoholism and unemployment, at one point taking the whole family to Belgium, where he had found work, only for them to return a year later, defeated. Traversing a home environment constantly on high alert for something to go wrong, waiting for his mother’s fragile mental stability to shatter, not finding support in his father, whose drinking and absences from home took a punishing toll on the family, bred in the author an almost heroic resilience.
This delicate yet brutal memoir, filled with wry humour, will resonate with many readers.
In How to Raise a Man, as you learn more about the development of masculinity, identify your parenting style and familiarise yourself with the issues facing parenthood today, you will become a more compassionate, centred and effective parent. In this era of #metoo and #allmenaretrash, it’s evident that something is going wrong with the way men progress from childhood into adulthood, and few realise how critical the role of the purposeful and emotionally empowered mother is in a boy’s journey to maturity.
So, what does all this mean for you as the mother of an adolescent boy? Like it or not, mom, your son is Generation Z. He has been adored and treasured, photo-graphed and recorded. Many of his generation of adolescents are outwardly assertive and outspoken and have good boundaries, yet inwardly they are full of paradoxes. And they are confusing to manage – your GenZ rules you. They are clever. But as a mother, you need to be smarter.
Teenagers need centred adults to guide them. Confident, capable adults should never overreact, sulk, withdraw or blame, and if you find yourself resorting to this behaviour, it is time to reset your parenting methods. If you are confused or irritated by your pre-teen or teenage son, or feel bewildered and hurt by his behaviour, this book will guide you to a clear understanding of teenagers in general and teenage boys in particular. Written by a parenting expert, and drawing on Western psychology as well as Eastern philosophy, the processes and ideas in this practical guide will help you raise the man you want your son to be.
Beyond The Secret Elephants is the continuing story of Gareth Patterson’s almost two decades of research into the secretive Knysna elephants. Significantly, however, it also reveals his startling discovery of a much more mysterious being than the elephants – a relict hominoid known to the indigenous forest people as the Otang.
Gareth had long heard about the existence of the otang from the local people but he mentioned it only briefly in The Secret Elephants, focusing instead on his rediscovery of the Knysna elephants and their survival against the odds. He was reluctant to blur the story of the elephants with his findings about the otang. That is, until now. The possible existence of relict hominoids is today gaining momentum worldwide with ongoing research into Bigfoot in North America, the Yeti in the Himalayas and the Orang Pendek in Sumatra. Eminent conservationists and scientists – among them Dr Jane Goodall, Dr George Schaller and Professor Jeff Meldrum – have publicly stated that they are open-minded about the possible existence of these cryptid beings.
In the course of his unannounced research into the otang Gareth heard many accounts – mostly spontaneous and unprompted – of otang sightings by others in the area over a number of years. These accounts, documented in the book, are astonishingly consistent both in the descriptions of the otang and in the shocked reactions of the individuals who saw them.
Gareth Patterson’s work supports the increasing realisation that humankind still has much to learn about the natural world and the mysteries it holds. The possibility that we may be sharing our world with other as yet unidentified hominoids is today being viewed as something that should not be discounted. And as humankind, we need to reassess our role and our responsibility towards all forms of life that coexist with us on planet Earth.
The future of mining in South Africa is hotly contested. Wide-ranging views from multiple quarters rarely seem to intersect, placing emphasis on different questions without engaging in holistic debate.
This book aims to catalyse change by gathering together fragmented views into unifying conversations. It highlights the importance of debating the future of mining in South Africa and for reaching consensus in other countries across the mineral-dependent globe.
It covers issues such as the potential of platinum to spur industrialisation, land and dispossession on the platinum belt, the roles of the state and capital in mineral development, mining in the era of the Fourth Industrial Revolution, the experiences of women in and affected by mining since the late 19th century and mine worker organising: history and lessons and how post-mine rehabilitation can be tackled.
It was inspired not only by an appreciation of South Africa’s extensive mineral endowments, but also by a realisation that, while the South African mining industry performs relatively well on many technical indicators, its management of broader social issues leaves much to be desired. It needs to be deliberated whether the mining industry can play as critical a role going forward as it did in the evolution of the country’s economy.
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