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Books > Business & Economics > Business & management > Management of specific areas

Managing Training & Development (Paperback, 8th Edition): Melissa du Plessis, Thobeka Mda, Pieter Nel Managing Training & Development (Paperback, 8th Edition)
Melissa du Plessis, Thobeka Mda, Pieter Nel; Edited by Barney Erasmus, Pieter Loedolff 1
R499 R455 Discovery Miles 4 550 Save R44 (9%) Ships in 6 - 10 working days

The eighth edition of Managing Training and Development focuses on the training and development of people from a human resource management perspective.

The book is written for undergraduate students of Human Resource Management; Human Resource Development; Industrial Psychology; Management and Business Management at universities, universities of technology as well as industry training providers.

Features:

  • The book provides discussions, case studies and activities to guide students through a spectrum of training and development issues, from legislation that impacts on education and training to the factors that influence the training and development of people in organisations.
  • New chapters on talent management and challenges in human resource development
  • Updated national human resource development plans and education and training-related legislation, such as the South African Qualifications Authority and the Skills Development Acts
  • A glossary of keywords to clarify new concepts
Financial Management (Paperback, 9th edition): Carlos Correia Financial Management (Paperback, 9th edition)
Carlos Correia
R920 R765 Discovery Miles 7 650 Save R155 (17%) Ships in 4 - 8 working days

Now in its 9th edition, Financial Management is the leading text on the theory and application of corporate finance in southern Africa.

Set against the backdrop of recent developments in financial markets, instruments and financial theory, the text refers to real-world applications and financial decisions by South African companies.

Human Resources Management in South Africa (Paperback, 6th edition): Elbert, Robert Hatfield, Surette Warnich, Michael Carrell Human Resources Management in South Africa (Paperback, 6th edition)
Elbert, Robert Hatfield, Surette Warnich, Michael Carrell
R789 R660 Discovery Miles 6 600 Save R129 (16%) Ships in 10 - 15 working days

Now in its sixth edition, Warnich's Human Resource Management in South Africa provides the complete introduction to Human Resource Management in the challenging business world of modern day South Africa. Dramatic changes in both the external and internal environment of organisations in South Africa since the beginning of the twenty-first century have resulted in employees increasingly expecting to be part of the decision-making process. This change, combined with developments in technology, means that human resource (HR) managers are now faced with new and important challenges. In this situation, increasing pressure is being exerted on HR managers in South Africa to make a more significant contribution to the success of their organisations - how can organisations in South Africa deal with the complexity, speed and magnitude of these changes and still create and achieve a competitive advantage?

South African Human Resource Management - Theory and Practice (Paperback, 5th ed): B.J. Swanepoel South African Human Resource Management - Theory and Practice (Paperback, 5th ed)
B.J. Swanepoel 3
R682 R581 Discovery Miles 5 810 Save R101 (15%) Ships in 4 - 8 working days

The fifth edition of South African human resource management meets the ever-growing demand for an HRM compendium specific to South Africa. Written by South Africans, for South Africans, the book emphasizes the need to contextualise HRM locally and within the wider African context. The book offers value to anyone involved and/or potentially interested in the management of human resources on the African continent and demonstrates why HRM is at the core of the sustainable development challenges we face.

Operations Management - Global & Southern African Perspectives (Paperback, 3rd Edition): Nigel Slack, Alistair Brandon-Jones,... Operations Management - Global & Southern African Perspectives (Paperback, 3rd Edition)
Nigel Slack, Alistair Brandon-Jones, Robert Johnston, Hemmanth Singh, Khomotso Phihlela 4
R804 R669 Discovery Miles 6 690 Save R135 (17%) Ships in 5 - 10 working days

Based on the established textbook by Slack, Chambers and Johnston, the third revised edition of Operations Management: Global & SA Perspectives has been adapted for the unique Southern African context while keeping the global context in mind.

South African Human Resource Management - Theory and Practice (Paperback, 6th Edition): Barney Erasmus, Heinz Schenk,... South African Human Resource Management - Theory and Practice (Paperback, 6th Edition)
Barney Erasmus, Heinz Schenk, Maelekanyo Mulaudzi, Anton Grobler
R650 R555 Discovery Miles 5 550 Save R95 (15%) In stock

South African Human Resource Management, now in its sixth edition, answers the ever-growing demand for a human resource management (HRM) compendium specific to South Africa. Written by South Africans for South Africans, the book contextualises HRM locally and within the wider African context and demonstrates why HRM is central to the sustainable development challenges we face.

This update covers contemporary HR trends in South Africa and the SABPP’s National HR Management System Standard and its supporting process of ongoing development of Professional Practice Standards. It contains cutting-edge information for complete streams of HRM studies, and now includes numerous public-sector examples and connections, making it an indispensable tool for those practising (or aspiring to practise) HRM in public-sector organisations. The book emphasises the broader ‘HRM agenda’ showing its value to working people, organisations and to society.

Human Resource Management In South Africa (Paperback, 5th edition): Surette Warnich, Elbert, Robert Hatfield, Michael Carrell Human Resource Management In South Africa (Paperback, 5th edition)
Surette Warnich, Elbert, Robert Hatfield, Michael Carrell 6
R799 R719 Discovery Miles 7 190 Save R80 (10%) Ships in 10 - 15 working days

Now in its fifth edition, Wärnich’s Human Resource Management in South Africa provides the complete introduction to Human Resource Management in the challenging business world of modern day South Africa.

Dramatic changes in both the external and internal environment of organisations in South Africa since the beginning of the twenty-first century have resulted in employees increasingly expecting to be part of the decision-making process. This change, combined with developments in technology, means that human resource (HR) managers are now faced with new and important challenges.

In this situation, increasing pressure is being exerted on HR managers in South Africa to make a more significant contribution to the success of their organisations – how can organisations in South Africa deal with the complexity, speed and magnitude of these changes and still create and achieve a competitive advantage?

Features:

  • Provides a thorough and comprehensive introduction to Human Resource Management in the challenging business world of modern day South Africa, thus ensuring that students develop a comprehensive understanding.
  • The new edition fully addresses the latest human resource management (HRM) legislation, techniques, procedures and practices which are needed to successfully address the challenges faced by companies and aspiring HR professionals. This provides invaluable real-life contextualisation for students.
  • Throughout, the new edition emphasises to students, the crucial importance of the well-being of employees to any organisation’s chances of ultimate success, and how people are the most important asset to a business.
  • The practical examples and extensive case studies presented in this book fully illustrate the diversity and the richness of current initiatives used to improve the science and practice of human resource management in South Africa, thus ensuring that students can directly relate their studies to the reality of working life in South Africa.
  • The balanced mix of chapters, emphasising diverse approaches and practices from leading organisations, enables students to draw lessons and guidelines from the experiences shared in this book and so further enrich their knowledge and understanding.
Personnel Psychology - An Applied Perspective (Paperback, 2nd Edition): M. Coetzee, D. Schreuder Personnel Psychology - An Applied Perspective (Paperback, 2nd Edition)
M. Coetzee, D. Schreuder
R712 R634 Discovery Miles 6 340 Save R78 (11%) Ships in 6 - 10 working days

This textbook focuses on the connections between psychological theory and human resource management within the South African context.

Features:

  • South African text with local examples and case studies makes text more accessible and easier for students to relate
  • Review questions challenge students to analyse material with the aim of broadening their understanding of content
  • Suitable activities for class discussion and written assignments Easy reference for key concepts and themes
  • New case studies, new examples and updated references
  • Research trends and practices in the field
Principles of Supply Chain Management - A Balanced Approach (Hardcover, 4th edition): G. Leong, Keah-Choon Tan, Joel Wisner Principles of Supply Chain Management - A Balanced Approach (Hardcover, 4th edition)
G. Leong, Keah-Choon Tan, Joel Wisner 2
R952 R848 Discovery Miles 8 480 Save R104 (11%) Ships in 10 - 15 working days

Reflecting the latest practices, trends, and emerging developments, PRINCIPLES OF SUPPLY CHAIN MANAGEMENT: A BALANCED APPROACH, 4E guides you step by step through the management of all supply chain activity--including issues related to both domestic and global supply chains. Comprehensive, one-of-a-kind coverage encompasses operations, purchasing, logistics, and process integration. The book's balanced approach follows the natural flow through the supply chain. Well-organized chapters demonstrate the practical applications of supply chain management in today's workplace, and intriguing SCM Profiles provide a wealth of real-world business examples. In addition, relevant end-of-chapter questions and problems help you put what you learn into practice.

Decolonising Knowledge For Africa's Renewal - Examining African Perspectives And Philosophies (Paperback): Vuyisile Msila Decolonising Knowledge For Africa's Renewal - Examining African Perspectives And Philosophies (Paperback)
Vuyisile Msila
R402 Discovery Miles 4 020 Ships in 20 - 25 working days

South African higher education students have for the years 2015 and 2016 stood up to demand not only a free education but a decolonised, African-focused education. The calls for decolonisation of knowledge are the ultimate call for freedom. Without the decolonisation of knowledge, Africans may feel their liberation is inchoate and their efforts to shed Western dominance all come to naught.

Over the years various African leaders including Steve Biko wrote about the need to decolonise knowledge. The call for decolonisation is largely being equated with the search for an African identity that looks critically at Western hegemony. Biko sought the black people to understand their origins; to understand black history and affirm black identity. These are all embedded in the struggle to decolonise and search for African values and identities.

The contributors in this book treat several but connected themes that define what Africa and the diaspora require for a society devoid of colonialism and ready for a renewed Africa. “The discussions we develop and the philosophies we adopt on Pan Africanism and decolonisation are due to a bigger vision and for many of us the destination is African renaissance”. Everyone has a role to play in realising African renaissance; government, churches, universities, schools, cultural organisations all have a role to play in this endeavour.

Managing Human Resource Development - A Strategic Learning Approach (Paperback, 5th Edition): Marius Meyer Managing Human Resource Development - A Strategic Learning Approach (Paperback, 5th Edition)
Marius Meyer 1
R1,188 R879 Discovery Miles 8 790 Save R309 (26%) In stock

This book is about the most important and valuable resource of today, the management and development of human resources. The authors of this publication have attempted to scan the horizon of international best practices in the field of human resource development.

The authors have identified international best practices and integrated them into the principles of the National Qualifications Framework and South African Qualifications Authority requirements, and also aligned with the National Skills Development Strategy vision for 2015.

Management (Paperback, 5th Edition): Gavin Staude, Lynette Louw Management (Paperback, 5th Edition)
Gavin Staude, Lynette Louw; Mattheus Louw, Sandra Perks, Trevor Amos, … 3
R624 R560 Discovery Miles 5 600 Save R64 (10%) Ships in 6 - 10 working days

The focus of Management 5th edition is to establish the vital competencies of communication; planning and financial management; teamwork; strategic action; global awareness; and emotional intelligence as a necessity to the foundation of management practice.

The text prepares students for the workplace within the field of management using practical examples and experiential exercises so that they can apply this knowledge. Management 5e is an introductory text written for students who are studying general management as part of an undergraduate course, either at a university or a university of technology.

The fifth edition of Management includes:

  • A chapter opening case study to familiarise students with the theoretical concepts covered in the particular chapter as well as indicating how these concepts apply in the business world.
  • Managerial competency features and competency development exercises to prepare students for advancing in their management studies and to prep ar e them for the workplace within this field.
  • Contemporary management in practice and South African insight features that offer practical examples and experiential exercises to give students the opportunity to apply their knowledge.
  • Discussion questions at the end of each chapter to test students understanding of the content covered.
Strategic Management - Southern African Concepts And Cases (Paperback, 4th edition): T. Ehlers, K. Lazenby Strategic Management - Southern African Concepts And Cases (Paperback, 4th edition)
T. Ehlers, K. Lazenby
R605 R544 Discovery Miles 5 440 Save R61 (10%) Ships in 7 - 10 working days

Today, more than ever before, South Africa’s business climate is confronted with various challenges as a result of external environmental forces as well as internal nuances within the southern African context. The environment is characterised by change, turbulence and competitiveness, and therefore strategy is of the utmost importance for any organisation to survive and thrive. Many people’s lives and jobs are affected by strategic decisions and far too often, top management develops a strategy that is neither communicated to, nor fully understood by, other levels of management and employees, and may not even be relevant to the continued existence of the organisation. Strategic management explains the principles and application of the strategic management process, vital to sustaining the success of every organisation. Real southern African case studies are included to support these principles and applications.

This is the fourth edition of Strategic management, the first specifically southern African textbook on this subject. It emphasises the important role of corporate governance, with specific reference to the King IV Report. Appropriate southern African examples and case studies are used to illustrate the latest trends, particularly the history, development and strategy of Shoprite Checkers, which is used as a cohesion case study throughout this textbook. Key terms, summary questions and answers, relevant websites and recommended reading lists are also provided.

Strategic management: southern African concepts and cases will be invaluable not only to students of business management but also to organisations, from corporate companies with management training programmes to small business ventures struggling to hold their ground in a competitive environment.

Contemporary Issues in Human Resource Management (Paperback, 4th Revised edition): C. Brewster, P. Holland, L. Carey, S.... Contemporary Issues in Human Resource Management (Paperback, 4th Revised edition)
C. Brewster, P. Holland, L. Carey, S. Warnich, R. Bothma; Edited by … 2
R504 R459 Discovery Miles 4 590 Save R45 (9%) Ships in 6 - 10 working days

Contemporary issues in human resource management 4e, is written by a team of international authors presenting the latest thinking on HRM in today's organisations. There is a strong focus on applying current theories and models to successful companies, both within the global and local contexts. The latest research in the field of HRM is used to demonstrate topical issues with a strategic and innovative perspective.

Fundamentals Of Project Management - Tools And Techniques (Paperback, 2nd Edition): Rory Burke Fundamentals Of Project Management - Tools And Techniques (Paperback, 2nd Edition)
Rory Burke 2
R495 R407 Discovery Miles 4 070 Save R88 (18%) Ships in 5 - 10 working days

Fundamentals of Project Management 2nd edition has been written as a comprehensive explanation on how to use the special project management tools and techniques, processes, plans and methodologies. The text is supported with plenty of worked examples, exercises and multi choice questions (MCQs).

The content of this book has been updated to include the new edition of the Project Management Body of Knowledge (PMBOK) sixth edition (2018) and the latest edition of the Association of Project Management's Body of Knowledge (APM BoK) sixth edition (2012).

South African Employment Relations, Theory and Practice (Paperback, 8th ed): P.S. Nel, Monica Kirsten, B.J. Swanepoel, B.J.... South African Employment Relations, Theory and Practice (Paperback, 8th ed)
P.S. Nel, Monica Kirsten, B.J. Swanepoel, B.J. Erasmus, B. Jordaan 1
R575 R518 Discovery Miles 5 180 Save R57 (10%) Ships in 7 - 10 working days

Employment relations, traditionally known as industrial or labour relations, forms an integral part of the activities of labour, employers and the government in business. It centres on balancing, integrating and reconciling the partly common and partly divergent interests of these parties. South African employment relations has reached the milestone of having been available for more than a quarter of a century and is the longest running book in this field in South Africa. This 8th edition of South African employment relations redefines the various role players in employment relations management and broadens the field to incorporate them. It brings the direction the labour market is going in terms of collective bargaining into sharper focus and proposes ways in which fair workplace relations can be established. It furthermore deals with the latest legislative developments, union activities and other contemporary issues. Besides the case studies and a comprehensive glossary, this edition now includes short inserts entitled "ER in practice" to highlight the challenges posed by industry and the business community, and to empower readers and practitioners to utilise the insights gained from these examples with confidence in their daily business activities. Lecturer support material is also available. South African employment relations is aimed at both students and practitioners in this field.

Purchasing and supply management (Paperback, 7th ed): J.A. Badenhorst-Weiss, J.O. Cilliers, W. Dlamini, I.M. Ambe Purchasing and supply management (Paperback, 7th ed)
J.A. Badenhorst-Weiss, J.O. Cilliers, W. Dlamini, I.M. Ambe 1
R625 R560 Discovery Miles 5 600 Save R65 (10%) Ships in 7 - 10 working days

There is a growing awareness in the global business environment of the importance of managing the supply side, also referred to as the input side, of an organisation or supply chain as a strategically important area. South African managers are certainly also aware of the potential of the supply side to contribute to strategic competitive advantage in an increasingly difficult and competitive business environment. This seventh edition of Purchasing and supply management provides contemporary insights into this dynamic field. Purchasing and supply management introduces current concepts and management tools to make purchasing and supply management more efficient in functioning within the broader concept of supply chain management. It covers not only basic principles, but also the activities incumbent on a purchasing and supply manager. It addresses the relationships between purchasing and concepts such as strategic sourcing, and areas of application. This new edition has been comprehensively updated and includes case studies and multiple choice questions. It is student friendly, while at the same time remaining a valuable aid to the purchasing fraternity in South African business. Some of the more prominent topics that are included in this edition are the following: Purchasing and supply policies and strategies; Purchasing price determination and cost analysis; Evaluation and selection of suppliers; The management of quality; Sustainability in purchasing and supply; Supplier development; Electronic commerce and electronic procurement applications Purchasing and supply management is aimed at students in this field as well as practitioners in business. The editors of this standard South African text, Prof. Hannie Badenhorst-Weiss, Dr Orpha Cilliers, Ms Winnie Dlamini and Prof. Marcus Ambe, obtained valuable contributions from authors from a number of institutions.

We Are Still Human - And Work Shouldn't Suck (Paperback): Brad Shorkend, Andy Golding We Are Still Human - And Work Shouldn't Suck (Paperback)
Brad Shorkend, Andy Golding 1
R280 R224 Discovery Miles 2 240 Save R56 (20%) Ships in 5 - 10 working days

GOOGLE Search: my job makes me...

- my job makes me miserable
- my job makes me depressed and anxious
- my job makes me cry
- my job makes me sick to my stomach
- my job makes me suicidal
- my job makes me feel worthless
- my job makes me angry
- my job makes me drink

YOU GOTTA BE KIDDING?!!! This was the authors' immediate reaction when they saw these prompts from Google (so many people had previously searched all of these that Google assumed they were going to as well). Consider how many millions of people need to have typed in these particular statements relating to their jobs for this to occur?

Are you feeling uncomfortable as you read them? Either because you feel the same way, or because you lead, own or work in a business full of people and if you’re brutally honest with yourself you may realise that this is quite possibly exactly how they feel. Do you have any tangible or quantifiable measure for how much this may be enhancing or diminishing your business bottom line? Most importantly, do you know what to do to meaningfully impact this? To create that work doesn’t suck! (step 1) And even better, is AWESOME! (step 2).

Brad Shorkend and Andy Golding are the co-founders of Still Human. They help businesses around the world remain relevant by creating exceptional employee experiences and being innovation-ready always, ultimately becoming Companies Behaving Awesomely.

Management Principles - A Contemporary Edition For Africa (Paperback, 6th Edition): P.J. Smit, M.J. Vrba, T. Botha Management Principles - A Contemporary Edition For Africa (Paperback, 6th Edition)
P.J. Smit, M.J. Vrba, T. Botha 3
R650 R529 Discovery Miles 5 290 Save R121 (19%) Ships in 4 - 8 working days

The business environment changes constantly, and so too must the approaches to managing a business organisation successfully. Among the plethora of management theories, each proposing that it provides the best solution to optimising an organisation, a few have stood the test of time and are considered principles that all modern managers should know and be able to apply.

Management Principles: A Contemporary Edition For Africa focuses on these core management principles. It provides learners with a sound knowledge of the business environment, how to manage scarce resources, and the functions of planning, organising, leading and controlling.

The book also highlights the importance of sound decision-making, information management, optimising a diverse workforce, managing different organisational cultures, managing people (individuals, groups and teams) and business ethics.

Purchasing & Supply Chain Management (Hardcover, 7th edition): Robert Handfield, Robert Monczka, Larry Giunipero, James... Purchasing & Supply Chain Management (Hardcover, 7th edition)
Robert Handfield, Robert Monczka, Larry Giunipero, James Patterson
R958 R799 Discovery Miles 7 990 Save R159 (17%) Ships in 10 - 15 working days

Gain a thorough understanding of today's supply management process from a managerial perspective with the current, complete coverage found in PURCHASING AND SUPPLY CHAIN MANAGEMENT, 7E. This edition draws from the authors' extensive first-hand experiences and relationships with executives and practitioners worldwide to highlight critical developments in the field. You examine recent advancements in supply chain fraud management, artificial intelligence, analytics, procurement automation and robotic process automation. New content also discusses supply chain fraud management and mitigation, emerging technology in real-time supply chain control towers, use of blockchain and the creation of Centers of Excellence. Carefully selected topics correspond to hiring requirements for supply chain positions today to help position you as a strong candidate. Former students agree that this book provides solid preparation for successfully entering today's workforce in procurement and supply management.

Total Quality Management: an Internal Customer Approach (Paperback): David L. Goetsch, Rigard Steenkamp Total Quality Management: an Internal Customer Approach (Paperback)
David L. Goetsch, Rigard Steenkamp
R1,128 R938 Discovery Miles 9 380 Save R190 (17%) Ships in 5 - 10 working days
Practical Financial Management (Hardcover, 8th edition): William R Lasher Practical Financial Management (Hardcover, 8th edition)
William R Lasher 1
R986 R883 Discovery Miles 8 830 Save R103 (10%) Ships in 10 - 15 working days

Let a professor who used to be a financial executive and CFO introduce you to today's most important financial management topics within the pages of PRACTICAL FINANCIAL MANAGEMENT, Eighth Edition. Author William R. Lasher uses his experience as a CFO to give you an insider's look into the issues and challenges facing financial managers every day. From hidden agendas to decision maker biases and their effect on the analyses of financial proposals, you will see principles in action in this dynamic text. You will examine the latest developments, like activist investors who put pressure on companies to change their ways and behavioral finance which uses psychological ideas to explain financial markets. Dr. Lasher keeps the presentation as relevant and practical as it is engaging with a thorough approach that's ideal for today's business students. He has made the necessary mathematics simple and easy to follow and included lots of worked out examples to show you how to do homework problems. Develop the first-hand understanding of financial management you'll need for your future success with PRACTICAL FINANCIAL MANAGEMENT, Eighth Edition.

Empathetic Leadership - 47 Practical Tips For Leading With Kindness, Courage And Confidence In An Age Of Disruption... Empathetic Leadership - 47 Practical Tips For Leading With Kindness, Courage And Confidence In An Age Of Disruption (Paperback)
Michael Brisciana
R395 R330 Discovery Miles 3 300 Save R65 (16%) Ships in 7 - 11 working days

Are you looking to raise your leadership game and have a deeper and more sustainable impact on your team, your organization, and your career? Are you interested in learning time-tested principles that help you engage more fully with team members, improve individual and team performance, and are aligned with your values? If so, leading with empathy may be the perfect leadership style for you.

Empathetic Leadership is written "from the heart" for business, government, academic, and non-profit leaders who wish to enhance performance, productivity, and employee engagement in their organizations and lead with kindness, courage, and confidence while promoting the greatest collective benefit. Offering 47 practical lessons from the author's career as a Human Resources leader, adviser, confidante, and coach, it provides clear ideas in an easy-to-digest format and a down-to-earth, relatable style.

Topics cover key areas of leadership, including:

  • Building A Team
  • Managing Your Team
  • Developing Your Culture
  • Leading by Example
  • Coaching & Mentoring
  • Managing Your Career

Focus on these practical tips to bring out the best in your team and see your leadership skills and impact grow!

Operational Risk Management (Paperback, 2nd rev ed): J Young Operational Risk Management (Paperback, 2nd rev ed)
J Young
R435 R401 Discovery Miles 4 010 Save R34 (8%) Ships in 7 - 10 working days

After many years of continuous development, operational risk management can now be regarded as an important and independent management discipline in its own right. It is a value-adding activity that has a direct or indirect impact on bottom-line performances of organisations and is fundamentally concerned with good governance and involves consistent alertness and continuous improvement. As a result, it is essential for business managers at all levels to understand the concept of operational risk management and its methodologies. Operational risk management will assist organisations to develop and implement an operational risk management process that will support the achievement of business objectives. In addition, Operational risk management attempts to bridge the gap that exists between some of the theoretical concepts of operational risk and the practical implementation. It firstly deals with the development phases of operational risk, and then illustrates the effective application of an operational risk management process. It also discusses relevant issues in the field and how to deal with current risk exposures. Operational risk management is aimed at undergraduate students as well as managers interested in the management of operational risk. Jackie Young is a professor in risk management at the University of South Africa, specialising in operational risk management.

Administrative Management (Paperback, 4th Edition): E.J. Ferreira, D. Groenewald Administrative Management (Paperback, 4th Edition)
E.J. Ferreira, D. Groenewald 4
R612 R525 Discovery Miles 5 250 Save R87 (14%) Ships in 4 - 8 working days

A successful and competent administrative manager is integral to anyprofitable and efficient organisation or office. Administrative Management has been written specifically for people working in the field of administrative management, as well as those studying Administrative Management at higher education institutions.

The content is specific to the South African market, and it is the only local textbook on this topic. This fourth edition of Administrative Management contains new examples and updated data, and discusses the latest trends in this subject.

Contents Include:

  • The role of administrative management within an organisation
  • Information systems, office systems and the management of information
  • Written and electronic communication
  • Meetings and meeting procedures
  • Office layout, environment, equipment and furniture
  • The virtual workplace
  • Office procedures, workflow and productivity
  • Planning, organising, leading, control and problem-solving
  • Managing cultural diversity
  • Business ethics
  • Risk management and loss control

This book provides aspirant administrative managers with a good foundation, and offers practising managers the insight that will enable them to manage the administration needs of an organisation more timeously and efficiently, making them invaluable to that organisation.

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