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We have all been culturally programmed, whether we are aware of it or not. We are the sum total of our upbringings, life experiences, and cultures. These factors influence how we manage relationships and interact with other people around us. Yet, so many managers and leaders today underestimate the importance of diversity to personal & corporate success.
In Black Son White Mother, Human Resources experts Charlie Masala and Gail Vermeulen reveal how to manage diversity fairly and with confidence.
You will discover how to:
In a changing world, there has never been a more crucial tiime to understand and manage diversity. This book shows you how.
The no bullsh*t guide to getting your work and life on track in the new flexible workplace.
Virtually every industry is making lasting changes that will open doors to a more flexible working week. So how do we adjust, thrive and excel in an environment where glitchy daily video conferences are the norm? By turns fierce, funny and highly practical, Harriet Minter will show you the skills to be effective and creative during the day-to-day.
Harriet breaks down how to be an inspiring and energising manager (either remotely or to a flexibly working team), how to create and thrive in a high-trust culture (on a small and large scale) and most importantly how to achieve your ambition and propel your career forwards.
Packed full of hard-won tricks, tips and tools, Harriet Minter draws on her own experience as a careers coach and adviser to companies on their flexible working culture to help you bring your best self to work - from your living room.
GOOGLE Search: my job makes me...
- my job makes me miserable
YOU GOTTA BE KIDDING?!!! This was the authors' immediate reaction when they saw these prompts from Google (so many people had previously searched all of these that Google assumed they were going to as well). Consider how many millions of people need to have typed in these particular statements relating to their jobs for this to occur?
Are you feeling uncomfortable as you read them? Either because you feel the same way, or because you lead, own or work in a business full of people and if you’re brutally honest with yourself you may realise that this is quite possibly exactly how they feel. Do you have any tangible or quantifiable measure for how much this may be enhancing or diminishing your business bottom line? Most importantly, do you know what to do to meaningfully impact this? To create that work doesn’t suck! (step 1) And even better, is AWESOME! (step 2).
Brad Shorkend and Andy Golding are the co-founders of Still Human. They help businesses around the world remain relevant by creating exceptional employee experiences and being innovation-ready always, ultimately becoming Companies Behaving Awesomely.
Today's human resource departments play a vital role in helping organizations achieve their strategic objectives and gain a competitive edge. As technology continues to evolve at a rapid pace, it's imperative that organizations leverage human resource information systems (HRIS) to make better people decisions and manage talent more effectively.
Human Resource Information Systems: Basics, Applications, and Future Directions is a thorough, accessible introduction to the HRIS field. The Fourth Edition includes a new chapter on social media, exploring how organizations can use social networks to recruit and select the best candidates.
A new HRIS Expert feature spotlights practitioners who share best practices and insights into HR professions.
The aim of this book is to equip any person working in an office environment with the basic knowledge, skills and attitudes to communicate effectively in the administrative and office environment. To ensure effective communication, it is necessary to have a basic knowledge of communication and this text will enable one to: understand the importance of good communication in an office environment, as well as the elements of the communication process (verbally and written communication); compile business letters, memoranda and reports; use different forms of electronic communication in the office; and organise all aspects of a meeting and take the minutes.
Navigating Information Literacy captures a range of skills and topics essential for students who intend positioning themselves in academic or workplace environments that are globally connected and competitive.
The clear, well-structured and informative text leads the reader through all aspects of information literacy and provides practical advice and relevant examples from a variety of international contexts.
Dismissal remains the most thorough and comprehensive work available on a problem that confronts employers, lawyers, judges and arbitrators every working day - when is it fair to terminate the relationship with employees, for whatever reason this regrettable step may be deemed necessary? This work deals with all the circumstances in which dismissals arise and are challenged - from dismissals for misconduct and incapacity, through retrenchments, automatically unfair dismissals, dismissals of protected and unprotected strikers, to the procedures required before such dismissals can lawfully be effected and challenged. Written in the clear and readable style for which the author has become acclaimed, the exposition of each principle is illustrated with examples drawn from the case law. This third edition adds many judgments handed down since the second edition was published four years ago, and incorporates judgments law and statutory amendments that have been handed down or enacted since then. Dismissal forms a volume in a quartet by the author, and should where necessary be read with its companion volumes - Employment Rights, Collective Labour Law and Labour Litigation & Dispute Resolution.
Dr Mark Bussin has consistently contributed to the development of a host of human resource managers in the remuneration field in Africa via his corporate and consulting experience, wise counsel, writings, and hundreds of lectures, TV and radio interviews. He has developed a generation of remuneration experts, helped define the field of practice, and made a significant contribution to the national level of excellence in the field.
How we remunerate employees reflects the dynamics of the market and context in which we operate. It aligns at all times to the strategic direction and specific value drivers of the businesses within which our organisation operates. Remuneration plays a critical role in attracting, motivating and retaining high-performing individuals. Remuneration also reinforces, encourages and promotes superior performance.
Through variable remuneration linked to value drivers, superior performance is recognised and rewarded, while poor performance and under-achievement are coached and managed. Remuneration is never a stand-alone management process, but is rather fully integrated into other management processes, such as the performance management process, and the overall Human Resources policies.
If you properly simplify and organize your work life once, you’ll never have to do it again.
Marie Kondo's first book, The Life-Changing Magic of Tidying, sparked a new genre of publishing and became an international bestseller. Now, for the first time, you will be guided through the process of tidying up your work life.
In Joy at Work, KonMari method pioneer Marie Kondo and organizational psychologist Scott Sonenshein will help you to refocus your mind on what's important at work, and as their examples show, the results can be truly life-changing. With advice on how to improve the way you work, the book features advice on problem areas including fundamentals like how to organize your desk, finally get through your emails and find what sparks joy in an open plan office.
Like how the key to successful tidying in the home is by tackling clutter in the correct order, Joy at Work adapts the inspirational KonMari Method for the workplace, taking you step-by-step through your professional environment so that you can identify the most joyful way to work for you. Once you’ve found order in your work life, you can feel empowered to find confidence, energy and motivation to create the career you want and move on from negative working practices.
The Candidate Handbook covers all three mandatory units, all group one optional units and sufficient group two optional units for the Certificate, so learners can be sure they have covered the required knowledge for their qualification. Case studies throughout the Candidate Handbook allow learners to apply their understanding to a range of contexts and scenarios. Key term features ensure that learners have a clear understanding of essential concepts which they can apply throughout their course. Portfolio tasks and evidence gathering activities provide guidance for learners when completing assessment work so they can be sure they have all the information they need. Clearly mapped to Functional Skills, Personal Learning and Thinking Skills and the Technical Certificate for Apprenticeship candidates.
In order for students and graduates to get placement in the best companies, make the best impression and make the most of their time spent in the workplace, it is essential that they grasp and develop very quickly the basic soft skills that will allow them to be effective. Most people spend years learning by trial and error how to operate effectively in an office environment. Those key communication skills, dealing with office politics, core financial awareness, knowing how to put your case across and effective problem solving - the kind of skills and knowledge that is acquired gradually and sometimes painfully, through experience, books and the odd training course. Brilliant Workplace Skills for Students & Graduatesis a simply written manual that takes all of the key skills and subjects and sets out the very core essentials that everybody needs to know, in an easily absorbable format, accompanied by hundreds of tips and techniques that would normally only be acquired from years of experience. The individual student using this book will suddenly have a huge competitive advantage from an early stage of their working life. The book takes a topic per double page spread and distils the core information into easily readable chunks of text with tips and checklists to deliver the experience and knowledge that would normally take many months to accumulate.
The international bestseller on escaping the 9-5 and finding a new way of living Forget the old concept of retirement and the rest of the deferred-life plan - there is no need to wait and every reason not to, especially in unpredictable economic times. Whether your dream is escaping the rat race, experiencing high-end world travel, earning a monthly five-figure income with zero management, or just living more and working less, this book is the blueprint. This step-by-step guide to living the life you want reveals: * How Tim went from $40,000 dollars per year and 80 hours per week to $40,000 per MONTH and 4 hours per week * How to outsource your life and do whatever you want * How to eliminate 50% of your work in 48 hours * How to trade a long-haul career for short work bursts and frequent 'mini-retirements' This edition also includes: * More than 50 practical tips and case studies from readers (including families) who have doubled their income, overcome common sticking points and reinvented themselves using the original book as a starting point * Real-world templates you can copy for eliminating email and negotiating with bosses and clients * How lifestyle design principles can be used to live ambitiously in unpredictable economic times * The latest tools and tricks, as well as high-tech shortcuts, for living like a diplomat or millionaire without being either.
Starting your own business is often celebrated and highlighted as a success [which it is] but as a society we never address the pitfalls and ‘the dark side’ of entrepreneurship. The small business world is characterised by ruthless ringleaders, hostile trading environments and uncomfortable business dealings. So, what happens when we begin addressing the elephants in the room in the world of entrepreneurship?
Self – Ish: Mastering Self in a Selfish business world addresses pertinent business and life lessons that entrepreneurs never speak about. The book offers a series of social commentary that ranges from the impact of black tax amongst black entrepreneurs, dealing with depression as an entrepreneur, personal branding for your brand as well as dealing with ringleaders in the business world. From chapters ranging from ‘build it, brand it & boast about it’, ‘How to secure the bag [a personal branding perspective], ‘It’s not that deep’ as well as addressing sexual manipulation in the face of business.
The book also contains a business canvas section that contains templates for entrepreneurs that they can use for business purposes.
Pitman New Era shorthand is geared to the needs of top secretaries and professional shorthand writers. The fastest and most accurate shorthand system, it is in world-wide use with speeds of up to 350 words per minute.
Having sold over one million copies worldwide since it was first published, Secretarial Duties is well-established as a combined textbook and workbook which covers everything the secretary needs to know. The tenth edition has been completely revised using a new format and layout, and updated to take account of the new NVQ specification, and LCCI and PEI syllabi. It also focuses on the increasing role now played by computer technology in business adminisration. Recent advances in areas such as data storage and retrieval, the internet, speech recognition, automatic call distribution systems, video phones and desktop publishing are all covered. A wide range of in-tray exercises based on realistic case studies are provided at the end of each unit using examples of real forms and other business documents. In working through these realistic simulated business activities, the student is required not only to apply theoretical knowledge to practical situations, but is also encouraged to develop NVQ and GNVQ standards of competence. Further practice is provided with recent examination questions from LCCI and PEI examinations. The inclusion of a list of worldwide Chambers of Commerce and forms of address for letters to Europe provides a good reference source for those studying or working overseas. Key features retains proven features which have made this book a bestseller covers knowledge for current NVQ elements of competence provides sample examination questions for student practice includes new international reference sources for overseas students up-to-date with new computer technology, postal and banking services fully illustrated with photographs, diagrams and forms Students on NVQ level 2 and 3 administration, LCCI private secretary's certificate and PEI office procedures level 2 courses will find this book invaluable. It will also be useful for adult returners on NVQ level 2 and 3 business courses. For PAs and secretaries, it provides a comprehensive reference source.
Silicon Valley expert and General Counsel of Airbnb, Robert Chesnut shows that companies that do not think seriously about a crucial element of corporate culture – integrity – are destined to fail.
Defining integrity is difficult. Once understood as ‘telling the truth and keeping your word,’ it was about following not just the letter but the spirit of the law. However, at a time when workplaces are becoming more diverse, global, and connected, silence about integrity creates ambiguities about right and wrong that make everyone uncertain, opening the door for the minority of people to rationalize selfish behaviour. Meanwhile, trust in most traditional institutions is at an all-time low and there’s a dark cloud hovering over technology. And this is precisely where companies come in; as peoples’ faith in establishments deteriorates, they’re turning to their employer for stability.
In Intentional Integrity, Chesnut offers a six-step process for leaders to foster and manage a culture of integrity at work. He explains the rationale and legal context for the ethics and practices, and presents scenarios to illuminate the nuances of thinking deeply and objectively about workplace culture.
We will always need governments to manage defence, infrastructure, and basic societal functions. But, Chesnut argues, the private sector has the responsibility to use sensitivity and flexibility to make broader progress – if they act with integrity.
* Each theory point is immediately backed up with exercise practice to consolidate learning. * All the exercises are presented in Teeline for all-important reading practice. * The reading and dictation passages prepare students for exam work. * Special outlines, distinguishing outlines and word groupings are highlighted so that they can be accessed quickly.
This course book is designed for short courses of all kinds either in the classroom or for self-study. It contains sufficient theory to lay the foundation for higher speeds for students who chose to progress.
From Kim Scott, author of the revolutionary New York Times bestseller
Radical Candor, comes Just Work: Get Sh*t Done, Fast and Fair – how we
can recognize, attack and eliminate workplace injustice – and transform
our careers and organizations in the process.
The management of safety in the workplace remains a relevant topic of discussion even after all the years since workplace safety became a priority. This book sees a discussion of the essence of workplace safety, accountability within organisations, health and safety practices and safety control measures. Finally, this book takes a look at safety recognition and reward systems within organisations and how these systems promote safe work practices.
From the founder of the worldwide 30% Club campaign comes a career book for women in a transforming world who don't just want to lean in, but instead, shatter the paradigm as we know it. `I absolutely love her, I think she's such a force for good' Pandora Sykes, The High Low In A Good Time to be a Girl, Helena Morrissey sets out how we might achieve the next big breakthrough towards a truly inclusive modern society. Drawing on her experience as a City CEO, mother of nine, and founder of the influential 30% Club which campaigns for gender-balanced UK company boards, her manifesto for new ways of working, living, loving and raising families is for everyone, not just women. Making a powerful case for diversity and difference in any workplace, she shows how, together, we can develop smarter thinking and broader definitions of success. Gender balance, in her view, is an essential driver of economic prosperity and part of the solution to the many problems we face today. Her approach is not aimed merely at training a few more women in working practices that have outlived their usefulness. Instead, this book sets out a way to reinvent the game - not at the expense of men but in ways that are right and relevant for a digital age. It is a powerful guide to success for us all.
'As living and working become more complex, the lessons and practices here will shift a sense of chaos to one of clarity and a mindset of fear to one of hope. It could not have come at a better moment' Margaret Heffernan, bestselling author of Wilful Blindness ___________________________________________________________________________________ How often do you interrupt? How often do people interrupt you? Can you remember the last time someone listened to you all the way through your thinking? In a time when communication is more challenging than ever and relationships need to be nurtured, listening to one another could not be more important. In her new book, Nancy Kline, bestselling author of Time To Think, suggests that for us to radically improve our communication we should make the propmise 'I won't interrupt you'. This promise matters because when we interrupt each other, we interrupt our thinking, and that interrupts the quality of everything we do. By making this promise to our colleagues and loved ones we can deepen our relationships, increase our productivity, and enjoy deeper, richer conversations. It may, in fact, be the most important promise we ever make. Nancy has spent the last three decades researching independent thought and the barriers that prevent us from thinking for ourselves. In this book she tells us the truth about the damage that interruption can cause, she shares case studies and stories from her work with clients, as well as simple ways we can improve our communication, and change our lives. ___________________________________________________________________________________ 'This generous, useful and important book is a delight to read and will fundamentally change the way you interact with people' - Mikael Krogerus and Roman Tschappeler, authors of The Communication Book 'This timely and persuasive book shows us that the foundation for independent thinking is the promise to actually listen, without interruption, to what others have to say' Cal Newport, bestselling author of Digital Minimalism
"Unquittable" presents a from-the-trenches guide to the most effective tools, strategies, and processes for attracting, developing, and retaining talent in your organization. Informed by the author's work helping hundreds of companies become more talent-minded, the hard-won techniques outlined in this book can be adapted for organizations of any size and deliver extraordinary bottom-line improvements with relatively little up-front investment. Laugh-out-loud stories of how to implement, and just as important, how NOT to implement talent strategies, bring to life some of the personalities and issues (both good and bad) employers can expect. Winning the war for talent requires more than good intentions-success requires conviction, investment, confidence, and time-and Unquittable delivers an engaging compendium of proven solutions to the most challenging and urgent issues facing anyone who hires and manages people.
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