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Books > Business & Economics > Business & management > Office & workplace

Reinventing Jobs - A 4-Step Approach for Applying Automation to Work (Hardcover): Ravin Jesuthasan, John Boudreau Reinventing Jobs - A 4-Step Approach for Applying Automation to Work (Hardcover)
Ravin Jesuthasan, John Boudreau
R660 R476 Discovery Miles 4 760 Save R184 (28%) Shipped within 7 - 12 working days

How to Optimize Human-Machine Work Combinations

Your organization has made the decision to adopt automation and artificial intelligence technologies. Now, you face difficult and stubborn questions about how to implement that decision: How, when, and where should we apply automation in our organization? Is it a stark choice between humans versus machines? How do we stay on top of these technological trends as work and automation continue to evolve?

Work and human capital experts Ravin Jesuthasan and John Boudreau present leaders with a new set of tools to answer these daunting questions. Transcending the endless debate about humans being replaced by machines, Jesuthasan and Boudreau show how smart leaders instead are optimizing human-automation combinations that are not only more efficient but also generate higher returns on improved performance.

Based on groundbreaking primary research, Reinventing Jobs provides an original, structured approach of four distinct steps--deconstruct, optimize, automate, and reconfigure--to help leaders reinvent how work gets bundled into jobs and create optimal human-machine combinations. Jesuthasan and Boudreau show leaders how to continuously reexamine what a job really is, and they provide the tools for identifying the pivotal performance value of tasks within jobs and how these tasks should be reconstructed into new, more optimal combinations.

With numerous examples and practical advice for applying the four-step process, Reinventing Jobs gives leaders a more precise, planful, and actionable way to decide how, when, and where to apply and optimize work automation.

Word 2000 in a Nutshell (Book, 1st ed): Walter J Glenn Word 2000 in a Nutshell (Book, 1st ed)
Walter J Glenn
R656 R596 Discovery Miles 5 960 Save R60 (9%) Shipped within 7 - 13 working days

Word 2000 in a Nutshell is a clear, concise, and complete reference to the most popular word-processing program in the world. This book is the first choice of the Word power user who needs help completing a specific task or understanding a command or topic. It's also an invaluable resource that uncovers Word 2000's undocumented features and shares powerful time-saving tips.

Working with Difficult People - Handling the Ten Types of Problem People without Losing Your Mind (Paperback, 2nd Revised ed.):... Working with Difficult People - Handling the Ten Types of Problem People without Losing Your Mind (Paperback, 2nd Revised ed.)
Amy Cooper Hakim, Muriel Solomon
R325 R264 Discovery Miles 2 640 Save R61 (19%) Shipped within 7 - 11 working days
The EQ Difference - A Powerful Plan For Putting Emotional Intelligence To Work (Paperback, Special Ed.): Adele B. Lynn The EQ Difference - A Powerful Plan For Putting Emotional Intelligence To Work (Paperback, Special Ed.)
Adele B. Lynn
R300 R236 Discovery Miles 2 360 Save R64 (21%) Shipped within 4 - 8 working days

Co-published with SHRM.

Emotional Intelligence (EI) is a strong indicator of individual, team, and organizational success. But stocking up on emotionally intelligent employees isn't enough: you need a concrete plan for putting this valuable resource to work. The EQ Difference offers an array of self-assessment tools and team-focused exercises that will help increase and leverage emotional intelligence both in individuals and in groups. It's filled with practical tips and suggestions for developing your own ""emotional quotient,"" as well as that of your peers, employees, and even senior executives.

Featuring real workplace examples, Letters to Leaders, and excerpts from actual performance reviews that show the positive impact of EI in a variety of environments, The EQ Difference will help your organization achieve greater productivity, higher morale, and better employee retention -- all keys to stronger bottom line results.

Noise & Ergonomics in the Workplace (Hardcover): Paulo Henrique Trombetta Zannin Noise & Ergonomics in the Workplace (Hardcover)
Paulo Henrique Trombetta Zannin
R3,162 R2,392 Discovery Miles 23 920 Save R770 (24%) Shipped within 7 - 12 working days

This book addresses two extremely important aspects of workplaces, namely, noise and ergonomics. Its thirteen chapters present and discuss theoretical and practical issues involving noise and/or ergonomics, covering a wide and diverse spectrum of working environments that directly affect thousands of workers around the world. The design of the environment is discussed through the relationship between ergonomics and architecture, revealing that the efficient integration between these factors allows us to outline boundaries in the search for solutions to the various specificities of the organisation and its different workplaces. The analytical techniques used throughout the book are widely diverse and include in-situ acoustic measurements, computer simulations and analysis of noise perception. The various working environments evaluated herein include schools, universities, health care facilities, fitness centres, factories, open plan offices, and urban buses.

Slow At Work - How to work less, achieve more and regain your balance in an always-on world (Hardcover): Aoife Mcelwain Slow At Work - How to work less, achieve more and regain your balance in an always-on world (Hardcover)
Aoife Mcelwain
R262 R209 Discovery Miles 2 090 Save R53 (20%) Shipped within 7 - 12 working days

The way we work has changed. We need new tools to help navigate this world of work - not only to achieve career success, but to stay sane while doing so - and this book can be one of them. Our jobs can become such an important part of our identity that we walk the treacherous line between loving our work and speeding towards burnout. An always-on culture, the cult of busyness and blurred boundaries mean that work and life can become seriously out of balance. So if you are burnt out, anxious, feel like an imposter or caught in a cycle of procrastination, this life-changing book contains all the advice you need to restore your balance and get back on track. `The definitive guide for those who want to be more organised, mindful and productive at work - without sacrificing their personal life' Thejournal.ie `This is a wonderful idea' Dr Ciara Kelly, Newstalk `Packed with genuinely workable tips on how to slow down to get ahead.' Sunday Business Post 'McElwain's book reads like a manifesto for the new era, a manual for finding balance between work and productivity and the equally important play and rest.' IMAGE Magazine

Crystal Reports 10 For Dummies (Paperback): Allen G. Taylor Crystal Reports 10 For Dummies (Paperback)
Allen G. Taylor
R471 R326 Discovery Miles 3 260 Save R145 (31%) Shipped within 7 - 12 working days

Would
you
read
information
presented
like
this?

No. It's just not natural. Sometimes presentation is almost as important as content. When you create a report, the goal is to provide information for readers in a format they can readily understand.

"Crystal Reports 10 For Dummies, " the latest version of the most popular report writer in the world, shows you how to create simple or sophisticated reports, turning data into interactive, actionable reports that convey what's happening in your business. You can progress cover-to-cover or use the index to find out how to: Give your reports more pizzazz by using the correct fonts, color, drop shadows, graphic elements, and moreIntegrate elements from multiple, non-database sourcesGroup sort, total result sets, cross-tab reports, and add formulas, charts, or mapsPrint reportsUse customized Business Views gleaned from the same information to provide each reader with information he or she needs to know without spilling all the beans, sales figures, marketing information, or whateverPresent multi-dimensional data in OLAP (Online Analytical Processing) cubesGet ideas from sample reports on the companion Web site

Written by Allen G. Taylor, nationally known lecturer, teacher, and author of over 20 books, including "Database Development for Dummies, Crystal Reports 10 For Dummies" makes it crystal clear how to: Store your information securely in Crystal RepositoryUse Crystal Analysis 10 to display OLAP data so you and your report's readers can analyze the information in an online environmentUse Crystal Enterprise to put Crystal Reports online for viewing by hundreds or thousands of people in your organization

Whether you want to dazzle your company's CEO and shareholders, motivate the sales force, or simply share database information cogently, with "Crystal Reports 10 For Dummies" you not only make your point, you an impression. When your reports look professional, you look professional.

A Company of Owners - Maximizing Employee Engagement (Paperback): Daren Martin A Company of Owners - Maximizing Employee Engagement (Paperback)
Daren Martin
R288 R234 Discovery Miles 2 340 Save R54 (19%) Shipped within 7 - 11 working days
Get Better - 15 Proven Practices to Build Effective Relationships at Work (Paperback): Todd Davis Get Better - 15 Proven Practices to Build Effective Relationships at Work (Paperback)
Todd Davis
R307 R249 Discovery Miles 2 490 Save R58 (19%) Shipped within 7 - 11 working days
Adult Dyslexia - A Guide for the Workplace (Hardcover): Gary Fitzgibbon, Brian O'Connor Adult Dyslexia - A Guide for the Workplace (Hardcover)
Gary Fitzgibbon, Brian O'Connor
R3,231 R2,446 Discovery Miles 24 460 Save R785 (24%) Shipped within 7 - 13 working days

Dyslexia is a condition that is widely misunderstood in the world of work.

Adult Dyslexia: A Guide for the Workplace shows why small and large employers should be aware of European laws on anti-discrimination and dyslexia. It provides practical advice on how to identify dyslexics in the workplace, how to create the right environment for them to thrive and how organizations can make the transition from a framework that perceives dyslexia as a problem to one that perceives it as a solution.

Throughout the book, real-life case studies illustrate the points being made and a number of invaluable practical resources are available including an appendix of useful organizations, an adult dyslexia screening check list and a seven-step procedure for counselling adult dyslexics.

Gary Fitzgibbon and Brian O'Connor have varied and extensive experience of both advising organizations on adult dyslexia issues and providing assessment, counselling and training services to adult dyslexics. Their book is an essential resource for disability specialists, occupational psychologists, counsellors, HR managers, teachers/lecturers of adults and importantly, dyslexics and their families.

Work, Figuratively Speaking - The Big Setbacks and Little Victories of Office Life (Hardcover): Derrick Lin Work, Figuratively Speaking - The Big Setbacks and Little Victories of Office Life (Hardcover)
Derrick Lin
R171 R137 Discovery Miles 1 370 Save R34 (20%) Shipped within 7 - 12 working days

Using only his iPhone, his desk lamp, and his expansive collection of miniatures, Derrick Lin re-creates the everyday ups and downs of office life. His Instagram, which grew out of an in-office creative challenge, took shape in 2014 and has been expanding steadily since. In intricately staged tableaus that are by turns laugh-out-loud funny or gently philosophical, Lin manages to capture the pains and pleasures of modern office life, from the joy of an unexpectedly slow day to a boozy office birthday party, a backstabbing colleague, and the agony of waiting on a new freelance gig. Even difficult moments are shown in a way that makes them lighter, more relatable, and unexpectedly funny. Universally appealing, this book will resonate with anyone who has ever held down an office job from those sitting down at their first desk to cubicle veterans making it the perfect gift for college grads, a best office friend, or a retiring colleague.

Bring Your Whole Self to Work - How Vulnerability Unlocks Creativity, Connection, and Performance (Hardcover): Mike Robbins Bring Your Whole Self to Work - How Vulnerability Unlocks Creativity, Connection, and Performance (Hardcover)
Mike Robbins
R483 R341 Discovery Miles 3 410 Save R142 (29%) Shipped within 7 - 12 working days

Mike, a sought-after motivational speaker and business consultant, has spent more than 15 years researching, writing, and speaking about essential human experiences and high performance in the workplace. His clients have ranged from Google to Citibank, from the U.S. Department of Labor to the San Francisco Giants. From what he's seen and studied over the years, Mike believes that for us to thrive professionally, we must be willing to bring our whole selves to the work that we do. That means acknowledging that we're all vulnerable, imperfect human beings doing the best we can. It means having the courage to take risks, speak up, have compassion, ask for help, connect with others in a genuine way, and allow ourselves to be truly seen. In this book, Mike outlines five principles we can use to approach our own work in this spirit of openness and humanity, and to help the people we work with feel safe enough to do the same, so that the teams and organizations we're a part of can truly succeed.

Work - Prison or Place of Destiny? (Paperback): David Oliver Work - Prison or Place of Destiny? (Paperback)
David Oliver
R207 R190 Discovery Miles 1 900 Save R17 (8%) Shipped within 7 - 12 working days

Do we regard our place of work as a prison? Is our place of work where we fulfil God's purpose for our life? Should church leaders consider returning to work? Is full-time ministry a heresy? This book is for every working man, woman and church leader: to challenge what we believe, what we preach,the language that we use and the way we behave, and to help us bring about a change in 'doing church' - where the church supports the workers as well as the workers the church.

An Employer's Guide to Managing Professionals on the Autism Spectrum (Paperback): Marcia Scheiner, Joan Bogden An Employer's Guide to Managing Professionals on the Autism Spectrum (Paperback)
Marcia Scheiner, Joan Bogden; Illustrated by Meron Philo
R402 Discovery Miles 4 020 Shipped within 7 - 12 working days

Employees with an Autism Spectrum Disorder (ASD) may be hugely beneficial to a workforce, but it can be difficult for individuals with no formal training to manage these employees successfully. This definitive guide will help managers and colleagues successfully interact with and support these professionals on the autism spectrum so as to ensure mutual success. Integrate Autism Employment Advisors use their experience advising employers on how to successfully employ professionals on the autism spectrum to identify the everyday challenges faced by employees with ASD in the workplace and sets out reasonable, practical solutions for their managers and colleagues. Barriers to productivity are highlighted, such as the sensory environment, miscommunication, and inadequate training of colleagues. Easy-to-implement strategies to adapt the working environment are provided, such as agreeing on non-verbal cues to signal ending a conversation or establishing parameters for appropriate email length. This book is an essential resource for anyone who works with professionals on the autism spectrum. It will allow them to engage with and support their colleagues on the autism spectrum in a respectful way and help them achieve a greater level of working success.

Powerful Phrases for Dealing with Difficult People - Over 325 Ready-to-Use Words and Phrases for Working with Challenging... Powerful Phrases for Dealing with Difficult People - Over 325 Ready-to-Use Words and Phrases for Working with Challenging Personalities (Paperback, Special ed.)
Ren ee Evenson
R212 R149 Discovery Miles 1 490 Save R63 (30%) Shipped within 7 - 12 working days

The key to a harmonious, highly effective work environment is not by ensuring you work among carbon-copies of yourself whose personalities never clash with one another or with you. That pipe dream could not ever happen, nor would it result in a successful team collaboration even if it could. Instead, most of us are going to work today with individuals who at times come across as incompetent, lazy, spotlight-hugging, whiny, or backstabbing. And then tomorrow we go to work with them again . . . and again . . . and again.Like it or not, the bulk of our waking hours are spent with people at work--people who can grate on our nerves. Therefore, learning to interact effectively with difficult employees, colleagues, and bosses is an absolute essential for our success. With Powerful Phrases for Dealing with Difficult People, anyone can learn how to confront head-on the difficult situations that can arise when dealing with these personalities, before they fester and spread. Helpful features inside this practical and easy-to-use book include:* Thirty common personality traits, behaviors, and workplace scenarios along with the phrases that work best with each * Nonverbal communication skills to back up your words * Sample dialogues that demonstrate how phrasing improves interactions * A five-step process for moving from conflict to resolution * "Why This Works" sections that provide detailed explanationsButton-pushing situations are going to come up today at work--and tomorrow too. Don't let them rent space inside of you and turning everything to mold. Instead, choose to deploy simple phrases to regain control and resolve conflicts. When you do, you, your colleagues, and your company will be all the better for it!

Summary of Who Moved My Cheese? - By Spencer Johnson and Kenneth Blanchard - Includes Analysis (Paperback): Instaread Summaries Summary of Who Moved My Cheese? - By Spencer Johnson and Kenneth Blanchard - Includes Analysis (Paperback)
Instaread Summaries
R126 Discovery Miles 1 260 Shipped within 7 - 11 working days
Stones (Paperback): Jeanie Kortum Stones (Paperback)
Jeanie Kortum
R340 R280 Discovery Miles 2 800 Save R60 (18%) Shipped within 7 - 11 working days
Why Should Anyone Work Here? - What It Takes to Create an Authentic Organization (Hardcover): Rob Goffee, Gareth Jones Why Should Anyone Work Here? - What It Takes to Create an Authentic Organization (Hardcover)
Rob Goffee, Gareth Jones
R509 R460 Discovery Miles 4 600 Save R49 (10%) Shipped within 7 - 12 working days

Imagine designing the best company on earth to work for ...What would that company be like? How would you build and sustain it? As a leader, you need to know. In the past, businesses made people conform to the organization's needs. But the old paradigm has shifted. Now leaders must transform their organizations so that they attract the right people, keep them, and inspire them to do their best work. How do you create a culture people want to belong to? In this powerful and necessary follow-up to the classic Why Should Anyone Be Led by You?, leadership and organizational sages Rob Goffee and Gareth Jones identify and illuminate the six key organizational attributes to do just that. In separate chapters, they delve deeply into each one: 1. Let people be themselves 2. Practice radical honesty 3. Magnify people's strengths 4. Stand for authenticity (more than shareholder value) 5. Make work meaningful 6. Make simple rules With vivid stories and examples from global companies, the authors illustrate the kind of strong, attractive workplace culture that leads to sustained high performance. They also provide ways of assessing how your company is doing and describe the tensions and trade-offs that leaders must manage as they transform their organizations. Why Should Anyone Work Here? is the question all contemporary organizational leaders must constantly ask themselves if they want to survive and thrive in the new world. This book will help them answer that question.

Communicative Practices at Work - Multimodality and Learning in a High-Tech Firm (Paperback, New): Jo Anne Kleifgen Communicative Practices at Work - Multimodality and Learning in a High-Tech Firm (Paperback, New)
Jo Anne Kleifgen
R672 R574 Discovery Miles 5 740 Save R98 (15%) Shipped within 7 - 12 working days

This book examines communicative practices in a circuit-board manufacturing plant in California's Silicon Valley, where the employees come from diverse ethnolinguistic backgrounds, their activities involve the use of high-tech equipment and their practices are shaped by, and sometimes contest, local and global forces. Analyses of the data show that learning occurs optimally when workers make strategic use of both their home languages and English within an ecology of semiotic systems. The book demonstrates the importance of accounting for multilingual practices in studies of multimodality. Through detailed ethnography it brings the reader to a better understanding of learning-in-practice in work environments, where the complexities and accelerated growth of new technologies along with a globalized world produce new forms of multilingual and multimodal communication.

The Economics of Women, Men, and Work (Paperback, 8th ed.): Francine D Blau, Anne E Winkler The Economics of Women, Men, and Work (Paperback, 8th ed.)
Francine D Blau, Anne E Winkler
R1,780 Discovery Miles 17 800 Shipped within 7 - 12 working days

The Economics of Women, Men, and Work, Eighth Edition, is the most current and comprehensive source available for research, data, and analysis on women, gender, and economics. Blau and Winkler are widely known for their research and contributions on the study of the economics of gender. The eighth edition includes fully updated data and research, and analyzes the consequences of recent developments in the labor market for men and women. These developments include the declining gender wage gap, rising wage inequality, and the growing divide in labor market and family outcomes by educational attainment.

Building Influence in the Workplace - How to Gain and Retain Influence at Work (Hardcover): Aryanne Oade Building Influence in the Workplace - How to Gain and Retain Influence at Work (Hardcover)
Aryanne Oade
R1,232 R1,032 Discovery Miles 10 320 Save R200 (16%) Shipped within 7 - 12 working days

Introduces you to a valuable set of tools enabling you to build influence, promote your interests and get buy-in to your plans and proposals. The book will enable you to identify your own workplace values and those of your key colleagues and understand how to retain the influence you have already gained and stand by your values under pressure.

We Can't Talk about That at Work! - How to Talk about Race, Religion, Politics, and Other Polarizing Topics (Standard... We Can't Talk about That at Work! - How to Talk about Race, Religion, Politics, and Other Polarizing Topics (Standard format, CD)
Mary-Frances Winters; Narrated by Natalie Hoyt
R911 R686 Discovery Miles 6 860 Save R225 (25%) Shipped within 7 - 11 working days
Culture Wins - The Roadmap to an Irresistible Workplace (Hardcover): William Vanderbloemen Culture Wins - The Roadmap to an Irresistible Workplace (Hardcover)
William Vanderbloemen
R473 R373 Discovery Miles 3 730 Save R100 (21%) Shipped within 7 - 11 working days

The roadmap to making your company a great place to work in today's job-hopping culture starts right here. What could your company accomplish if it could attract and retain employees who buy into your organization's mission 100%? Culture Wins is a practical yet challenging modern guidebook for organizations that want to own the future. Its firsthand insights into building a contagious culture will drive sustainable growth and innovation for any organization. You will build a healthy workplace, increase revenue, and change the world with the lessons you'll learn. Stop losing employees, grow your team, and build a contagious company culture that outlasts the competition. There are books on general team building, there are books on workplace best practices, and there are books on leadership-but there is not a book that shows forward-thinking leaders how to integrate it into today's new job-hopping culture. William Vanderbloemen uses his company's proven experience in staffing and organizational consulting to provide a global perspective of effective, thriving cultures-and how to create them.

Virtual Team Success - A Practical Guide for Working and Leading from a Distance (Hardcover): Richard Lepsinger, Darleen DeRosa Virtual Team Success - A Practical Guide for Working and Leading from a Distance (Hardcover)
Richard Lepsinger, Darleen DeRosa
R1,253 R896 Discovery Miles 8 960 Save R357 (28%) Shipped within 7 - 13 working days

This book leverages robust research studies and provides a practical resource for virtual team members and leaders. Based on a research study which is one of the most comprehensive studies ever conducted on virtual teams, this book offers a wealth of solid recommendations. To help organizations and leaders enhance virtual team performance, the book includes information on: key challenges, factors for success, characteristics of effective virtual teams, a model for success, effective practices, enhancing performance of low performing teams. The book also includes sections on future challenges and issues.

21st Century Workforces and Workplaces - The Challenges and Opportunities for Future Work Practices and Labour Markets... 21st Century Workforces and Workplaces - The Challenges and Opportunities for Future Work Practices and Labour Markets (Hardcover)
Stephen Bevan, Ian Brinkley, Cary Cooper, Zofia Bajorek
R688 R447 Discovery Miles 4 470 Save R241 (35%) Shipped within 7 - 12 working days

What does the future of work look like? Every day, workplace decisions are made that directly impact and change the workforce of tomorrow. From the way we are managed to the rewards we receive, all aspects of our work life are determined by the changing dynamics of the workplace. Recent concerns about globalisation, productivity and the introduction of new technologies have raised questions about the future of the workforce and job security. But are these concerns really justified? 21st Century Workforces and Workplaces charts, explains and analyses the past five years, which has seen the rewriting of much of what we thought we knew about employment and how workplaces respond to pressure. The book also outlines what hasn't changed and, in doing so, distinguishes myth from reality. Stephen Bevan, Ian Brinkley, Zofia Bajorek and Cary L. Cooper combine their considerable expertise to discuss the critical questions for any member of any workplace, including: * Are permanent, long-term jobs a thing of the past? * Does work have to be a `place'? * How will future managers be selected, educated and developed? * What is the future for trade unions? * Beyond pay, how will rewards evolve to incentivise workers alongside responsible capitalism? * Are we seeing the end of retirement? This book takes what we know and projects how the future labour market will develop. 21st Century Workforces and Workplaces asks what sort of work environments we want to see in 2025 and what we can do today to help bring about the necessary changes.

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