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Work that used be tied to offices, cubicles and desks is undergoing a major transformation in terms of where, when and how it is carried out. Space and materiality of workplaces have long been taken for granted amongst organization studies scholars. But the changing definition of work and workspace has, in recent years, inspired a growing number of scholars to reconsider organizational theories and practices. By combining new research on leadership and workspaces, Leadership in Spaces and Places argues for a radical reconceptualization of leadership. Leadership is not only defined by leaders themselves, but is also affected by the built environment. With contributions from both scholars and practitioners alike, the authors discuss leadership in six different contexts: * workspaces in change * open office spaces * virtual workspaces * service spaces * cultural spaces * institutional spaces. The book is aimed at two audiences: leadership, organization and management scholars interested in cutting-edge leadership research; and managers, architects and workplace designers who want to update their knowledge on how workplace design contributes to organizational purposes and leadership.
How Chinese characters triumphed over the QWERTY keyboard and laid the foundation for China's information technology successes today. Chinese writing is character based, the one major world script that is neither alphabetic nor syllabic. Through the years, the Chinese written language encountered presumed alphabetic universalism in the form of Morse Code, Braille, stenography, Linotype, punch cards, word processing, and other systems developed with the Latin alphabet in mind. This book is about those encounters-in particular thousands of Chinese characters versus the typewriter and its QWERTY keyboard. Thomas Mullaney describes a fascinating series of experiments, prototypes, failures, and successes in the century-long quest for a workable Chinese typewriter. The earliest Chinese typewriters, Mullaney tells us, were figments of popular imagination, sensational accounts of twelve-foot keyboards with 5,000 keys. One of the first Chinese typewriters actually constructed was invented by a Christian missionary, who organized characters by common usage (but promoted the less-common characters for "Jesus" to the common usage level). Later came typewriters manufactured for use in Chinese offices, and typewriting schools that turned out trained "typewriter girls" and "typewriter boys." Still later was the "Double Pigeon" typewriter produced by the Shanghai Calculator and Typewriter Factory, the typewriter of choice under Mao. Clerks and secretaries in this era experimented with alternative ways of organizing characters on their tray beds, inventing an input method that was the first instance of "predictive text." Today, after more than a century of resistance against the alphabetic, not only have Chinese characters prevailed, they form the linguistic substrate of the vibrant world of Chinese information technology. The Chinese Typewriter, not just an "object history" but grappling with broad questions of technological change and global communication, shows how this happened. A Study of the Weatherhead East Asian Institute Columbia University
No one likes to be criticized. But when feedback is necessary whether it's with a boss, someone we manage, or another co-worker it takes great communication skills to successfully get the message across with feelings and relationships intact. Drawing from the latest thinking in psychology on how best to connect with others, "How to Tell Anyone Anything" steers readers away from the common mistake of focusing on what's wrong, and shows them instead how to provide clear, constructive, positive messages. From telling a frequently late employee that we understand what happened (even as we negotiate for the problem to stop), to asking a rude co-worker what's bothering them (and by doing so, discovering the root of the problem), the book gives readers powerful insight into how we all react naturally to criticism and how to transform interactions that might become verbal tugs of war into collaborative, problem-solving sessions.
Why is it that some people consistently seem to get more done than others? The answer is that they know how to set specific, achievable goals for themselves...and then follow through on them. This revised and updated edition of "Goal Setting" features worksheets, quizzes, and other practical tools, giving readers powerful techniques they can use to set a goal, make a plan, and acquire the resources and power necessary to achieve their objective. The book shows readers how to:
act upon their objectives in a precise, targeted way - recognize obstacles and overcome them - become more assertive - change counterproductive behavior - establish priorities - make the most of their time
Achieving goals takes hard work and discipline. This expanded edition of " Goal Setting" gives readers the tools and techniques to accomplish anything.
Language is the medium of business. To be successful, we need to communicate effectively in writing. That's true whether we are providing instructions to our colleagues, communicating with our customers, or advising our direct reports. We must be able to deliver clear, accurate messages that inform, persuade and motivate. Unfortunately, people lapse into habits that interfere with their ability to communicate. "The Language of Success" shows readers how to avoid these mistakes, and to write lucid, concise, and accurate e-mails, letters, performance appraisals, and presentations.Now anyone can master the lost art of clear writing and: eliminate ambiguities, jargon and grandiose claims; master proper paragraph structure so the message doesn't get muddled; avoid wishy-washy or misleading terms like 'world class' or 'state of the art' write clear concise sentences that follow the 'first time right rule'; use e-mail professionally; and, efficiently create career-enhancing reports. Honest and authoritative, "The Language of Success" will gives readers practical techniques to help readers cut through the fluff, guff, geek, and hyperbole, write exceptional business documents, and get their message heard.
Embracing social media at work is not just a corporate page on Facebook or a blog from the CEO. It is about understanding all the opportunities where social media activities could improve your company from marketing to operations. A practical guide for managers and an informative window into the world of social media in business.
The essential guide for business leaders, entrepreneurs, and employees looking to navigate today's multigenerational workplace, which spans more generations than ever before. Millennials have only just begun their reign as the largest generation in the workplace. But they are not alone. For the next decade at least, these young professionals will be working side by side with more established generations, including the Baby Boomers who are working longer than ever, and an entirely new group coming up, Generation Z. This means within any organization, any team, any meeting, any marketing opportunity, you may find any combination of generations. Each of these age groups has their own attitude, expectations, and professional style. To lead and succeed in any organization today, you must adapt to how Millennials work, while continuing to accommodate their older colleagues and paying attention to the next generations coming up. The Remix shows you how to adapt and win through proven strategies that serve all generations' needs. As the leading expert on generations in the workplace, Lindsey Pollak combines the most recent data from a variety of authoritative sources with her own original research, as well as detailed case studies from her Fortune 500 clients. Pollak outlines the ways businesses, executives, mid-level managers, employees, and entrepreneurs can handle situations that may arise when diverse styles clash and provides clear strategies to turn generational diversity into business opportunity. Generational change is impacting all industries, all types of organizations, and all leaders. The Remix is an essential read for anyone who wants to survive and thrive today and into the future.
Experience the multimedia and view the links featured in the book at lawondisplay.com
Visual and multimedia digital technologies are transforming the practice of law: how lawyers construct and argue their cases, present evidence to juries, and communicate with each other. They are also changing how law is disseminated throughout and used by the general public. What are these technologies, how are they used and perceived in the courtroom and in wider culture, and how do they affect legal decision making?
In this comprehensive survey and analysis of how new visual technologies are transforming both the practice and culture of American law, Neal Feigenson and Christina Spiesel explain how, when, and why legal practice moved from a largely words-only environment to one more dependent on and driven by images, and how rapidly developing technologies have further accelerated this change. They discuss older visual technologies, such as videotape evidence, and then current and future uses of visual and multimedia digital technologies, including trial presentation software and interactive multimedia. They also describe how law itself is going online, in the form of virtual courts, cyberjuries, and more, and explore the implications of law's movement to computer screens. Throughout Law on Display, the authors illustrate their analysis with examples from a wide range of actual trials.
This text explores the concepts of introductory keyboarding and word processing in the computing environment. Covering both the Windows and Mac OS, the strategy for this text is to introduce proper typing positioning through the key addition method. The book includes drill lessons to support each chapter and companion software to track speed and accuracy of typing. Web browser-based software enables access to practice drills and tutorials. Completing the text will provide the student with skills in typing on the full computer keyboard as well as an understanding of common software applications including word processing and data entry. This title contains visual instructions for proper keyboard hand positions and key additions. It shows complete details on how to enter text in word processing and spreadsheet applications (on both Windows and Macintosh operating system platforms). It includes hands-on activities and guided instruction that allow you to practice as you learn and demonstrate mastery of keyboarding. It provides companion DVD with Web browser-based software to enable easy access to practice drills and tutorials.
As today's business world becomes ever-more global and virtual, executives and managers are expected to work harmoniously together with counterparts from a broad array dramatically different cultures and backgrounds, often without leaving their desks. But when you throw people together who come from starkly different backgrounds and cultures-- from Americans who precede anything negative with three nice comments to French, Dutch, Israelis and Germans who get straight to the point (your presentation was simply awful); from Latin Americans and Asians who are steeped in hierarchy to the Scandinavians who think the best boss is just one of the crowd-- the result can sometimes be disastrous. Even with English as a global language, it's easy to fall into cultural traps that endanger careers and sink deals. In The Culture Map, renowned expert Erin Meyer offers highly practical and timely perspective on one of today's most pressing business issues: how do different cultures influence the way to do business when working globally? And she explains how to dramatically increase business success by improving one's ability to understand the cultural drivers of colleagues, clients, and suppliers from different countries. With the rapid increase in global call centers, outsourcing, supply chains, and project teams, cultural diversity touches almost everyone. Globalization has led to the rapid connection of internationally based employees from all levels of multinational companies. The advent of information and communication technology means that work itself has globalized. Where once you might have been expected to collaborate with colleagues from one or two foreign territories, today many people are part of global networks connected with people scattered around the world. Yet most managers have little understanding of how local culture impacts global interaction. Even those who are culturally informed, travel extensively, and have lived abroad often have few strategies for dealing with the cross-cultural complexity that affects their team's day-to-day effectiveness. The Culture Map provides a new way forward, with vital insights for working effectively and sensitively with one's counterparts in the new global marketplace.
Taking Minutes of Meetings guides you through the entire process of minute taking: arranging the meeting; writing the agenda; creating the optimum environment; structuring the meeting and writing notes up accurately. The often misunderstood role of minute-taker is one of the most important and powerful in a meeting, and this book will help you excel at this crucial skill, allowing you to build your career and credibility. Taking Minutes of Meetings is an easy to read 'dip-in, dip-out' guide, providing hands-on advice about the sections of a meeting as well as tips on how to create an agenda, personal preparation, best practice advice on taking notes and how to improve your accuracy. Fully updated for 2019, this 5th edition now features even more practical exercises, useful templates, and top tips, as well as guidance on using technology effectively and minutes for different types of meetings. The Creating Success series of books... Unlock vital skills, power up your performance and get ahead with the bestselling Creating Success series. Written by experts for new and aspiring managers and leaders, this million-selling collection of accessible and empowering guides will get you up to speed in no time. Packed with clever thinking, smart advice and the kind of winning techniques that really get results, you'll make fast progress, quickly reach your goals and create lasting success in your career.
The series is designed to meet the needs of students and lecturers of the National Certificate Vocational. To facilitate students' learning, the following features are used in the series: Content is written in easy-to-understand language, key terms are carefully explained, using everyday English, case studies show how to apply the theory in the work environment, the study skills sections help students make the most of their learning in class and prepare for the exams, there are many practice activities and questions with model answers at the back of the title, checklists assist students to make sure that they have covered all the skills and content in each chapter, and summaries at the end of each chapter are useful for exam revision. Lecturers using the series can teach with confidence because content is comprehensive, up-to-date, and meets all the curriculum requirements for the subject, outcomes and assessment standards are clearly identified, and assessment tasks and activities are aligned to the outcomes and assessment standards. Prescribing lecturers have access to comprehensive lecturer support material on CD including model answers to assessments in the textbook, additional assessments with model answers, rubrics for assessments, and general reference material on teaching outcomes-based education. The series is available for all programmes, all fundamental and compulsory subjects, and all elective and optional subjects.
People at Work is noted sociologist Marjorie L. DeVault's groundbreaking collection of original essays on the complexities of the modern-day workplace. By focusing on the lived experiences of the worker, not as an automaton on an assembly line, but as an embodied human of flesh and bone, these essays offer important insight on the realities of the workplace, and their effects on life at home and in communities. With contributions from some of today's top scholars, each essay is a detailed case study of a different aspect of the working world.
Compelling, lively, and sometimes chilling, the contributors address issues from disability rights to immigrant labor, welfare reforms to budget cuts, competition to personal motivations. Each one valuable on its own, the essays in People at Work combine to illuminate the hurdles that workers of all backgrounds struggle with and, more broadly, the impact of change on workers' lives in the new, increasingly global, economy.
Successful Time Management is packed with proven tips, tools and techniques to help you review and assess your time management and adopt new work practices to improve it. It includes great time-saving ideas, practical solutions and checklists, plus advice on: controlling paperwork, organizing your emails, delegating and working with others, prioritizing to focus on key issues, getting and staying organized. Fully updated for 2019, this 5th edition now features even more practical exercises, useful templates, and top tips to help you minimize time-wasting and interruptions, and focus on the priorities that will lead to success in your job and career. Successful Time Management will give you the tools to become more efficient and effective. The Creating Success series of books... Unlock vital skills, power up your performance and get ahead with the bestselling Creating Success series. Written by experts for new and aspiring managers and leaders, this million-selling collection of accessible and empowering guides will get you up to speed in no time. Packed with clever thinking, smart advice and the kind of winning techniques that really get results, you'll make fast progress, quickly reach your goals and create lasting success in your career.
WHAT MAKES TOP ACHIEVERS SUCCESSFUL?
Is it more energy? Luck? Drive? Focus? Vision? These are some of the questions answered in Herb Greenberg and Patrick Sweeney's illuminating book, Succeed on Your Own Terms.
Greenberg and Sweeney spent two years traveling in more than two dozen countries interviewing some of the world's most accomplished individuals - including renowned architect Michael Graves; Chief Financial Officer of Dun and Bradstreet, Sara Mathew; former Dallas Cowboy Roger Staubach; legendary civil rights advocate Congressman John Lewis; actor Ben Vereen; Holocaust survivor Samuel Pisar; President of Home Depot Canada, Annette Verschuren; mountain climber Rebecca Stephens; the shortest NBA player of all time, Muggsy Bogues; Senator Barbara Boxer; cancer survivor Janet Lasley; and Philadelphia Eagles owner Jeffrey Lurie.
Through in-depth interviews and results from a comprehensive personality assessment, the authors uncover the defining qualities that set each of these remarkable individuals apart. These inspiring individuals exemplify 19 defining qualities that can drive your success, such as
* Optimism * Resilience * Empathy * Persuasiveness * Courage * Perseverance * Willingness to Take Risks * Creativity * Competitiveness * Confidence * Self-Awareness
And you'll learn how to identify these qualities in yourself by taking a free, in-depth personality assessment that can help you discover your unique potential and strengths. Then you will be poised to seek out situations that play to your natural abilities, recognize your defining moments and seize opportunities to succeed on your own terms.
Britain's Living Past is a celebration of the best of the past, of things that have been preserved because they still matter to the community. It is a book in which the emphasis is very much on the word 'living'; looking at traditions, pastimes and working practices, some centuries old, that survive today not as museum pieces or in pages of a history book but as part of everyday modern life.
From reminders of Britain's great maritime past in the crafts of the shipwright and the rope maker, to the organised mayhem that is the Ashbourne Tuesday football match and the exotic splendour of Giffords traditional circus, writer Tony Burton and photographer Rob Scott have travelled the length and breadth of our great nation to recreate for the reader the amazing sights they have seen. Together they have travelled from Shetland in the far north to the tip of Cornwall. They have sailed along the Scottish coast in a paddle steamer and learned how to make Melton Mowbray pork pies by hand. They have watched ponies galloping through the streets of Appleby and resisted the temptation to try too many of the sweets in the world's oldest sweet shop.
This is a book that delights in the rich diversity of our historic survivors. For both author and photographer it has been a pleasure to witness many skilled people at work: to discover the complexity of building a fairground organ or to marvel at the skill and athleticism of circus performers. This is a book of rich variety that celebrates the great survivors from our islands' history.
When the Harvard Business Review asked Robert Sutton for suggestions for its annual list of Breakthrough Ideas, he told them that the best business practice he knew of was 'the no asshole rule'. Sutton's piece became one of the most popular articles ever to appear in the HBR. Spurred on by the fear and despair that people expressed, the tricks they used to survive with dignity in asshole-infested places, the revenge stories that made him laugh out loud and the other small wins that they celebrated against mean-spirited people, Sutton was persuaded to write THE NO ASSHOLE RULE. He believes passionately that civilised workplaces are not a naive dream, that they do exist, do bolster performance and that widespread contempt can be erased and replaced with mutual respect when a team or organisation is managed right. There is a huge temptation by executives and those in positions of authority to overlook this trait especially when exhibited by so-called producers, but Sutton shows how overall productivity suffers when the workplace is subjected to this kind of stress.
People 's work orientations and attitudes to paid work are highly important for the welfare of any country. Still, little is currently known about how such attitudes are distributed among different countries, men and women, classes, occupations, age groups and so on. Even less is known about how work orientations have changed during the dramatic social transformations of economies and labour markets during recent decades. What happened, for example, to work orientations in Iceland when the country went bankrupt? The answer is quite surprising. Or, is it true that work is losing its position in people 's lives in Western world? What is the relationship between people 's attitudes to work and the way they actually behave on the labour market?
This timely book deals with these questions and more presenting fresh knowledge on changes in work orientations in many countries. It is based on genuine theoretical arguments and thorough empirical studies, using both qualitative and quantitative methods. It is a great source of new knowledge on work orientations and changes in attitudes to work.
Unfortunately, far too many people don't like where they work. Some organizations are unhealthy and full of disrespectful behavior. Other workplaces are simply uninspiring. For various reasons, countless people feel trapped, indifferent, or bored at work. The authors of this book believe that people should be able to like where they work. When employees like the places they work, it's not only good for their mental health and well-being, it's also good for their organizations - both financially and otherwise. When a workplace culture is purposely created to be respectful and inspiring, employees are happier, more productive, and more engaged. By exploring six key elements that make up a healthy workplace culture, The Culture Question answers two fundamental questions: "How does your organization's culture impact how much people like where they work?" and "What can you do to make it better?" Discover how to create a workplace where people like to work by focusing on these six elements of healthy workplace culture: Communicating Your Purpose and Values. Employees are inspired when they work in organizations whose purpose and values resonate with them. Providing Meaningful Work. Most employees want to work on projects that inspire them, align with what they are good at, and allow them to grow. Focusing Your Leadership Team on People. How leaders relate to their employees plays a major role in how everyone feels about their workplace. Building Meaningful Relationships. When employees like the people they work with and for, they are more satisfied and more engaged in their work. Creating Peak Performing Teams. People are energized when they work together effectively because teams achieve things that no one person could do on their own. Practicing Constructive Conflict Management. When leaders don't handle conflict promptly and well, it quickly sours the workplace. This book includes survey feedback from over 2,400 leaders and employees and resources for putting these ideas into action.
Although the activities of large industrial and financial corporations dominate economies around the world, their impact on the distribution of employment and the use of new production techniques is much disputed. In this two-volume set, the editors examine the changes which have taken place in the organization of work and the nature of employment over the last half century. The articles selected for these volumes address the issues of work, skills and employment, with particular focus on the manufacturing sector, which has seen rapid change in working practices, and on the expanding service sector, where new kinds of jobs entail serving customers and working in the money, banking and financial services, call-centres and the public and government sector. Many of the studies challenge the utopian view of post-Fordist work regimes and raise questions about the effectiveness of post-Fordist concepts in accounting for the variety of changes in the world economy. In a new introduction, the editors offer a comprehensive overview and discussion of these concerns.
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