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In recent years a growing number of commentators have declared that we are at the beginning of a technical revolution that will see profound changes in the way we live and work. Yet what constitutes a technological revolution, and what logic supports how successive technological revolutions have unfolded in Western societies? How do technologies change organizations and what are the implications of intelligent technologies for work and employment? Here, Stephen R. Barley reflects on over three decades of research to explore both the history of technological change and the approaches used to investigate how technologies are shaping our work and organizations. He begins by placing current developments in artificial intelligence into the historical context of previous technological revolutions, drawing on William Faunce's argument that the history of technology is one of progressive automation of the four components of any production system: energy, transformation, transfer, and control technologies. He then considers how technologies change work, and when those changes will and will not result in organizational change. In doing so he lays out a role-based theory of how technologies produce changes in organizations. He then tackles the issue, alongside Matt Beane, of how to conceptualize a more thorough approach to assessing how intelligent technologies, such as artificial intelligence, can shape work and employment. They identify the main reasons why the current state of research on intelligent technologies in the workplace is inadequate, and provide pointers on how empirical studies in this area may, and must, be improved. He concludes with a discussion with his long-time colleague Diane Bailey about the fears that arise when one sets out to study technical work and technical workers, and the methods that they, and future ethnographers, can use for controlling those fears.
This groundbreaking interdisciplinary Handbook showcases the latest intuition research, integrated in a framework that reconciles various views on what intuition is and how it works. The internationally renowned group of contributors presents their findings in five areas. Part I explores different facets of the intuiting process and its outcome, the role of consciousness and affect, and alternate ways of capturing intuition. Part II deals with its function in expertise, strategy, entrepreneurship, and ethics. Part III outlines intuitive decision making in critical occupations, legal profession, medicine, film and wine industry, and teaching. Part IV pushes the boundaries of our current understanding by exploring the possibility of non-local intuition, based on the principles of quantum holography. Part V investigates new techniques for developing intuitive skills. This cutting-edge, comprehensive Handbook will prove essential for academics and research students of social sciences, particularly management, psychology, sociology, entrepreneurship, leadership, team dynamics, HR and training. It will be also an invaluable resource for industry professionals searching for soft-core methods to increase productivity and creativity/innovation, to improve leadership and organizational climate, or to adopt new staff training and development methods. Contributors: A. Antonietti, B.T. Bakken, C. Betsch, R.T. Bradley, L.A. Burke, J.-F. Coget, E. Dane, A. Dijksterhuis, W. Duggan, I.D. Ebert, S. Epstein, A. Glockner, B. Graf, L.K. Gundry, J.R. Guzak, T. Haerem, M.B. Hargrove, C. Harteis, G.P. Hodgkinson, P. Iannello, K.-P. Ittner, J.R. Kickul, G. Klein, C. Kugler, C. Kuhnle, J. Langan-Fox, M. Mason, B. Morgenthaler, J.E. Pretz, D. Radin, G. Roth, E. Sadler-Smith, M. Sinclair, M. Strick, D.E. Tomasino, V. Vranic
What does it mean to organize when the only established premise is that everything is transient? How is it possible for an organization to manage expectations based on the expectation of the unexpected?In this thought-provoking book Niels Akerstrom Andersen uses a unique combination of deconstruction, systems theory and discourse theory to critically discuss topics such as the management of feelings, partnerships as second order promises, and work-life balance as an immune defense against over-socialized employees. He assesses the parallels between layoffs in intimate organizations and modern professional divorce discourses, and explores the dichotomy of double-bounded management commanding both 'do as I say' and 'be autonomous'. In so doing, Professor Andersen encourages the reader to look at relationships in the workplace in new ways. This unique book will prove invaluable for academics and students of human resource management, organizational behavior and critical management studies. Contents: Introduction 1. Diagnostics of the Present and Second-Order Observation 2. Adapting to Adaptability: The Machine of Transience 3. From Membership to Self-enrolment: The Production of the Employee who Creates Herself in the Organizational Image 4. Management of Authentic Feelings: The Trembling Organization 5. Managing Interpenetration and Intensity 6. Loving Layoffs: The Intimate Strategies of the Break-up 7. Unbound Binding: From Employee Contracts to Partnerships 8. The Organization as a Nexus of Partnerships Conclusion: Transient Relationships - Towards the Intensity Machine Bibliography Index
Every leader cares about inclusivity, wellbeing and performance. For technical organizations these issues are especially acute: in the least diverse sectors, with every-increasing issues around mental health and resilience, companies need to realize continuous gains in performance and productivity to stay ahead,or even just to stay in the game,in a fiercely competitive space. How can leaders square the circle?This book will show you how to build a Strengths-Based Organization: an organization which is based on the scientific understanding of what helps individuals to flourish and organizations to reap the benefits.
The Sixth Edition of Corporate Communication: A Guide to Theory and Practice continues to be the market leading text in its field, having been fully revised by the author to reflect new trends and developments in social media and to capture emergent topics such as CEO activism and corporate character and purpose. New to This Edition: A revised chapter on comm's in the rapidly changing media landscape, incorporating new technologies and social media. Deeper coverage of key topics such as employee, crisis, and leadership communication alongside sustainability. New case studies with reflective questions to highlight the broad application of corporate communications. Corporations featured include: Apple, Facebook, Gilette, Lenovo and Nestle. Corporate Communication is essential reading for students studying Corporate Communication, Organizational Communication, Strategic Communication, PR and Marketing Communications, as well as a valuable resource for reflective practitioners. It continues to be supported by comprehensive and fully updated online resources.
In Organization Theory: Management and Leadership Analysis, Jesper Blomberg explores the fields of organization theory and management, making sense of complex theories and encouraging critical thinking. The book analyses organizations through four theoretical frameworks, offering students a clear structure they can use to understand complex organizational issues: * the structural framework * the Human Resources framework * the power framework * the symbolic framework Each framework is explored by a chapter covering the basics, followed by a more advanced chapter so that students can deepen their understanding. A case study at the end of the book draws together theory and practice, giving students the opportunity to apply what they have learnt to a real management situation. This book is suitable for undergraduate and postgraduate students studying Organization Theory and Management. The book is complemented by a range of online resources including PowerPoint slides, an Instructor's Manual and Testbank.
The issues of poverty, inequality, racial justice, and climate change have never been more pressing or paralyzing. Current approaches to social change, which rely on industrial models of production and power to "solve" social problems, are not helping. In fact, they are designed to entrench the status quo. In The Systems Work of Social Change, Cynthia Rayner and Francois Bonnici draw on two hundred years of history and a treasure trove of stories of committed social changemakers to uncover principles and practices for social change that radically depart from these approaches. Rather than delivering "solutions," these principles and practices focus on the process of change itself. Through rich storytelling and lucid analysis, Rayner and Bonnici show that connection, context, and power sit at the heart of the change process, ensuring broader agency for people and communities to create social systems that are responsive and representative in a rapidly changing world. Simple yet profound, this book distills a timely set of lessons for practitioners, leaders, scholars, and policymakers.
This timely Handbook establishes the 'contextualization' of the learning organization idea as a research field.In contrast to much of the previous literature, which has approached the learning organization as a panacea that every organization could and should adopt, this major new Handbook puts the learning organization into context. It examines the relevance of the learning organization idea to organizations in various specific contexts, employing examples from a wide variety of cultures including China and Islamic nations, and from industries as diverse as the police force, care services for the elderly and family firms. Scholars and students with an interest in organizational learning will find this important Handbook enriching. Human resource practitioners will also find plenty of invaluable information in this resource. Contributors: C. Abrahamson Loefstroem, A. Ahmad, M. Babur, Y. Baruch, N. Birdthistle, D.A. Blackman, C. Blantern, P. Bogolyubov, T. Boydell, H.T.M. Bui, J. Burgoyne, X. Cong, D.J. Delgado-Hernandez, M. Drobnjak, M. Easterby-Smith, Z. Fan, C. Filstad, T.N. Garavan, P. Gottschalk, J.F.L. Hong, S.-w. Hsu, D. Jamali, B. Li, Z. Li, M. Lin, C. Lloyd, D. McDowall, A. OErtenblad, C. Peng, Y. Sidani, R.S. Snell, C. Stothard, S. Talbot, M. Torokoff-Engelbrecht, K.E. Watkins, D. Weir, J. Zhou
Transform Your Organization by Scaling Leadership How do senior leaders, in their own words, describe the most effective leaders--the ones that get results, grow the business, enhance the culture and leave in their wake a trail of other really effective leaders? Conversely, how do senior leaders describe the kind of leader that undercuts the organization's capacity and capability to create its future? This book, based on groundbreaking research, shows how senior leaders describe and develop leadership that works, that does not, that scales, and that limits scale. Is your leadership built for scale as you advance in today's volatile, uncertain, dynamic, and disruptive business environment? This context puts a premium on a very particular kind of leadership--High-Creative leadership capable of rapidly growing the organization while simultaneously transforming it into more agile, innovative, adaptive and engaging workplace. The research presented in this book suggests that senior leaders can describe the High-Creative leadership with surprising clarity. They also describe with equal precision the High-Reactive leadership that cancels itself out and seriously limits scale. Which type of leader are you? You scale your leadership by increasing the multiple on your leadership in three ways. First, by developing the strengths that differentiate the most effective leaders from the strengths deployed by the most Reactive and ineffective leaders. And second, by increasing your leadership ratio--the ratio of most the effective strengths to the most damaging liabilities. Third, by developing High-Creative leaders all around you. Scaling Leadership provides a proven framework for magnifying agile and scalable leadership in your organization. Scalable leadership drives forward-momentum by multiplying high-achieving leaders at scale so that growth, productivity and innovation increase exponentially. Creative leaders multiply their strengths beyond technical competence by leading in deep relationship, with radical humanity, passion and integrity. Drawing upon decades of solid research and experience enhancing individual capability and collective leadership effectiveness with Fortune 500 companies and government agencies, the authors provide an innovative and efficient framework to help you: Take stock of your own personal balance of leadership strengths and weaknesses Scale your leadership in deep relationship and high integrity Proliferate high-achievers throughout your organization's leadership system Identify ineffective leadership and course-correct quickly Transform your organization by transforming leadership Scaling Leadership is an invaluable tool for executives, managers, and leaders in business, academia, nonprofit organizations, and more. This innovative resource provides effective techniques, real-world examples, and expert guidance for organizations seeking to improve performance, align and execute strategies, and transform their business with scalable leadership capability.
What's the point of studying business from a social perspective? How can sociology aid my understanding of the big issues facing businesses today? Can thinking sociologically really equip me better for a career in business? This book provides an indispensable introduction to business and organizations from a social perspective. Using classic and contemporary ideas and evidence, the book explores the connections between people, work, organizations and society. Carefully illustrated with a range of up-to-date case studies, the book shows how sociology can shed light on current developments in the business world. Drawing on their considerable experience of teaching sociology to a range of audiences, the authors provide a straightforward but still stimulating step-by-step guide to issues such as: discrimination and diversity in the workplace; trade unionism and industrial disputes; the need for ethics and legislation; and the changing roles of managers and employees. The book provides: Clearly-defined learning aims; Questions for discussion and reflection; Annotated suggestions for further reading; In-depth case studies linking sociological ideas to business realities. Written with the needs of students taking degrees outside the traditional social sciences in mind, such as business studies, human resources and management, the book is suitable for those approaching sociology for the very first time. Accessible and inspirational, it will help students to grasp new and exciting possibilities for thinking about business in the contemporary world.
This important and timely book provides a systematic treatment of temporary organizations - an increasingly prevalent organizational form in which organizations work together on a joint task - for example, a movie production, a rescue operation, development of a new product - for an ex ante limited period of time. Demonstrating that temporary organizations are increasingly common, the book provides insights on how they differ from the classical organization and contributes to our understanding of what makes temporary organizations effective. Contributions by reputed organization scholars focus on the impact that this limited duration has on the way that temporary organizations structure their activities, organize work, use resources and achieve outcomes. Moreover, the tenability of various organizational concepts and theories for temporary contexts is examined and some unique phenomena inherent to temporariness are explored. Researchers interested in organizational design and project management scholars will warmly welcome this book, as will graduate students in organization studies, management studies, public policy studies, leisure studies, public administration and students of project management.
Based on fourteen empirical case studies, this far-reaching book explains why and how markets are organized, through examining the role of values and value work in markets.Economic values shape markets, as do sustainability, safety, decency, public health and democracy. Based on micro-process studies in a large number of markets, this innovative volume presents a typology of strategic responses to value plurality in markets and helps explain how such value work influences market reform. Value plurality may be reinforced and turned into open conflicts, but may also be played down in configurations that neutralize, align, balance, or hierarchize values. A multi-disciplinary work, this book will be of interest to scholars and practitioners interested in markets, particularly in the creating, organizing and development of markets, including the consequences of such undertakings. It will also be an invaluable resource to politicians and their advisors, who often initiate market reforms or have to deal with the consequences of previous reforms. Contributors: S. Alexius, S. Botzem, D. Castillo, J. Cisneros-OErnberg, M. Dahl, C. Garsten, I. Gustafsson, M. Gustavsson, A. Mennicken, A. Nyqvist, M. Rosenstroem, A. Soerbom, K. Tamm Hallstroem, R. Thedvall, K. Windell
A comprehensive guide to essential theories and practices of change creation and implementation Organizational Change provides an essential overview to implementing deliberate and focused change through effective communication strategies. Author Laurie Lewis integrates academic rigor with real-world case studies to provide a comprehensive examination of both theoretical and pragmatic approaches to alterations and modifications of organizational structures. Emphasizing the importance of formal and informal communication in implementation of change, this text investigates methods of information dissemination and examines various channels for communicating change. Coverage of stakeholder relationships, concepts of uncertainty and resistance, assessing change outcomes, and more provides readers with a solid foundational knowledge of change dynamics in organizations. Extensively revised and updated, this second edition provides new case studies on topics such as design of input solicitation, and current research in areas including the persuasive effects of sidedness or inoculation, and socially supportive communication. Improved pedagogical tools, streamlined organization of topics, and additional charts, graphs, and images reinforce efficient presentation of material and increase reader retention and comprehension. Examines empirical, theoretical, and conceptual approaches to strategic communication during organization change Explores key elements of change, appropriate communication strategies, and outcome evaluation methods Presents adaptive and programmatic strategic implementation models Provides studies of real-world companies and actual research on organizational change Debunks popular myths and clarifies misunderstandings of research and theory on implementation of change Demonstrates how Individuals, groups, and entire organizations can create change and influence implementation. Organizational Change provides a thorough survey of the communication and implementation strategies, methods, and conceptual foundations of change in public and private sector organizations, suitable for undergraduate and graduate study and practitioners with interest in complex change implementation.
This is the era of the Smart Ecosystems Economy, where the companies that thrive must be ready to cope with randomness and unexpected events. In this digital world, the traditional boundaries have disappeared, paving the way for new and smarter ecosystems to develop. Companies seeking to transform into future-proof organisations would do well to understand these ecosystems, and get a grasp on how they work. This book serves as a guide to building smart, competitive ecosystems for both small and large organisations. A timely book that cracks the code of tomorrow's business models.
At age forty, with two growing children and a new consulting company she'd recently founded, Gretchen Cherington, daughter of Pulitzer Prize-winning poet Richard Eberhart, faced a dilemma: Should she protect her parents' well-crafted family myths while continuing to silence her own voice? Or was it time to challenge those myths and speak her truth-even the unbearable truth that her generous and kind father had sexually violated her? In this powerful memoir, aided by her father's extensive archives at Dartmouth College and interviews with some of her father's best friends, Cherington candidly and courageously retraces her past to make sense of her father and herself. From the women's movement of the '60s and the back-to-the-land movement of the '70s to Cherington's consulting work through three decades with powerful executives to her eventual decision to speak publicly in the formative months of #MeToo, Poetic License is one woman's story of speaking truth in a world where, too often, men still call the shots.
The Neuroscience of Organizational Behavior establishes the scientific foundations of organizational neuroscience, a nascent discipline that explores the neural correlates of human behavior in organizations. This timely and insightful book draws from several disciplines including the organizational sciences, neuroeconomics, cognitive psychology, social cognitive neuroscience and neuroscience to review the neuroscientific methods and techniques that organizational scholars can use to study the neural basis of organizational behavior. The topics discussed include the neural foundations of decision-making, leadership, fairness, trust and cooperation, emotions, ethics and morality, unconscious bias and diversity in the workplace. Organizational neuroscience can provide valuable insights for organizational scholars to develop new theories, refine existing theories, ask new questions or reformulate old questions. This book will not only serve as a resource for scholars and graduate students studying organizational behavior, it could also provide guidelines to managers in helping them to better understand and manage employees and organizations.
Improvement is fundamental to the competitiveness of networks and requires the participating firms to collaborate in identifying and introducing changes. This book presents collaborative strategic improvement as a cycle of activities in which firms in a network can engage together. Drawing on actual cases, authors link this cycle with disciplined action learning as a means of building upon experience generated through collaborative action. They describe how a network can learn from experience and deploy that learning in the marketplace. This unique book brings together the domains of operations management, organizational learning and action learning. From an operations management perspective, the work extends the established concept of strategic improvement in operations to the network within which firms collaborate to improve and to compete. From an action learning perspective, it draws on the emerging literature on network learning, re-frames the established concept of action learning as a learning mechanism and extends action learning into the network setting. Here, it values the inter-organizational insights that emerge through collaboration. Finally, the study articulates a philosophy and a framework for action learning research, extending the reach of action learning beyond practice to knowledge generation. Directed to researchers engaged in active intervention in improvement initiatives in organizations, this insightful book will prove to be a must-have resource. Also, it will appeal strongly to practitioners, including managers and action learning facilitators.
In the aftermath of the global financial crisis, people who had never before had cause to worry about losing their jobs entered the ranks of the unemployed for the first time. In Sweden, the welfare state has been radically challenged and mass unemployment has become a reality in what used to be viewed as a model case for a full employment society. With an emphasis on Sweden in the context of transnational regulatory change, Makeshift Work in a Changing Labour Market discusses how the market mediates employment and moves on to explore the ways in which employees adjust to a new labour market. Focusing on the legibility, measurability and responsibility of jobseekers, the expert contributors to this book bring together an analysis of activation policy and new ways of organizing the mediation of work, with implications for the individual jobseeker. Students and researchers of labour market policy, the organization of markets and work and society both in Sweden and abroad will find this book to be of interest. Policy makers will find the empirical examples of policy processes among employees an extremely useful and insightful tool.
For undergraduate and graduate courses in organizational behavior. Help students apply OB concepts The world's most successful Organizational Behavior textbook provides the research you want, in the language your students understand. This text makes current, relevant research come alive for readers. The 18th Edition reflects the most recent research and business events within the field of organizational behavior, while maintaining its hallmark features -- a clear writing style, cutting-edge content, and intuitive pedagogy. There's a reason why Robbins's textbooks have educated millions of students and have been translated into 20 languages -- and it's because of a commitment to provide engaging, cutting-edge material that helps students understand and connect with organizational behavior. Also available with Pearson MyLab Management By combining trusted authors' content with digital tools and a flexible platform, MyLab personalizes the learning experience and improves results for each student. Note: You are purchasing a standalone product; MyLab Management does not come packaged with this content. Students, if interested in purchasing this title with Pearson MyLab Management, ask your instructor for the correct package ISBN and Course ID. Instructors, contact your Pearson representative for more information. If you would like to purchase both the physical text and Pearson MyLab Management, search for: 0134889312 / 9780134889313 Organizational Behavior Plus Pearson MyLab Management with Pearson eText -- Access Card Package Package consists of: * 134729323 / 9780134729329 Organizational Behavior * 0134731433 / 9780134731438 Pearson MyLab Management with Pearson eText -- Access Card -- for Organizational Behavior
This practical and provocative guide provides the strategies and tactics used by organizations committed to implementing diversity from the top down. Focusing on the necessity for a strategic change initiative, Loden discusses: how to position diversity initiatives for maximum buy-in and support; proven strategies for managing resistance to this important change; the 18 classic mistakes made when implementing diversity initiatives--and how to avoid them.
This comprehensive volume identifies the foundations and scholarly development of the construct of organizational effectiveness, charting its emergence and maturing in organizational studies literature. Kim Cameron, a leading authority figure, has made a careful selection of papers that explore successive models of organizational effectiveness from the goal and system resource models to the multiple constituencies and competing values models. The final section considers the introduction of alternative approaches to and definitions of effectiveness that remain vibrant and relevant. This book is an essential source of reference, and will be an invaluable resource to scholars and practitioners concerned with this topical field.
This is not a book of anti-racist theory but anti-racist tactics - tactics that anyone, of any race, can use to strike a blow against injustice. Anti-racism is not about what we feel but what we do, and there are specific techniques we can use to create a just world. Anti-racist strategies are skills that can be learned just as we learn skills for public speaking or hitting a baseball. In these pages, you - whether a person of color or white - will find a playbook for leading your workplace, organization or community through transformative change in the wake of an act of explicit racism. You'll learn to play anti-racist rhetorical chess, and to anticipate and effectively respond to the discursive moves of people who don't understand bigotry, aren't aware of it, are in denial of it, or even actively uphold it - so that you can advance justice goals. You'll get a blueprint on how to dismantle systemic racism community by community, workplace by workplace, organization by organization - and examples of what not to do. The book is aimed at people who are conscious of the reality of racism and want to end it but may not know how. The book clearly shows how anyone can make an effective, significant, and measurable impact on racism through strategic action.
There is now widespread understanding that business and management must evolve and act responsibly in the world giving full consideration to people and planet, not just profit. Principles of Management: Practicing Ethics, Sustainability, Responsibility was the first official textbook of the United Nations global initiative network, Principles for Responsible Management Education (PRME). Now fully revised and updated with three brand new chapters on communicating, innovating and leading, this accessible and engaging textbook provides an introduction to management while empowering students to think ethically and sustainably in order to become responsible managers. It also includes essential workplace skills for the 21st century and coverage of the various management occupations that students will go on to fill after their studies. Exclusive interviews with management pioneers and professionals help bring theories and concepts to life throughout the text as do the all new case studies which include Lego, Patagonia and Greta Thunberg. Worksheets and exercises make for an active learning experience alongside the supporting online resources provided to lecturers for dissemination. The textbook includes coverage of the UN's Sustainable Development Goals (SDGs) which are central to business education and practice today. It can be used for introductory management courses as well as courses that cover business ethics, business and society, corporate social responsibility (CSR), sustainability and responsible management.
The rise of digital media and the public's demand for transparency has elevated the importance of communication for every business. To have a voice or seat at the table and maximize their full value, a strategic communicator must be able to speak the language and understand business goals, issues, and trends. The challenge is that many communicators don't hold an MBA and didn't study business in college. Business Essentials for Strategic Communicators provides communication professionals and students with the essential 'Business 101' knowledge they need to navigate the business world with the best of them. Readers will learn the essentials of financial statements and terminology, the stock market, public companies, and more--all with an eye on how this knowledge helps them do their jobs better as communication professionals.
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