Your cart is empty
The focus of this book is to promote the use of integrated assessment, particularly in the post-school education and training system. The common practice of fragmented, over-assessment overburdens the learning and assessment process and increases the duration of learning programmes, as well as the time spent on doing the assignments and assessing the learner’s achievement. It also increases the cost of assessment and wastes money that should be more productively used for training.
This publication describes the planning and design of the integrated assessment of a learning programme that is focused on assessing applied competence. It provides practical guidelines, examples and templates for the designers of learning programmes, curricula and assessments to make more use of integrated assessments. The processes described in this publication are derived from practical experience in designing assessments for outcomes-based programmes in a variety of contexts and is grounded in the theoretical underpinnings of integrated assessment espoused by the South African Qualifications Authority (SAQA).
The process described in the book is equally relevant for:
The book will contribute to the overall improvement of assessment practices, especially by reducing the burden of assessment resulting from assessing fragmented units of learning in isolation.
In this fresh and engaging introduction to the concept of a “Learning Organisation”, Stefan Fourie gives readers new perspectives on this elusive concept. The book explores the learning process within a uniquely South African context. Through the learning process, we learn to review our assumptions about how the organisation functions, and to look for ways to improve the organisation by improving work processes and enhancing services.
Practically, the book explores four perspectives, each with its own unique strategies to develop a learning organisation. The content includes:
The power of gender difference, not gender equality, is a secret source for success. Some smart businesses are starting to wake up to this fact. This book explores why and how. Properly valuing brain gender diversity in the workplace is one of the biggest and largely untapped sources of competitive advantage for modern businesses. Recent advances in neuroscience provide the key to unlocking it. Modern research shows that there are gender-based differences in the brain - it's just not as simple as a binary between a 'male brain' and 'female brain'. In fact, our brains are like a mosaic where many of the tiles are available in thousands of shades on a spectrum between pink and blue. The problem is that our workplaces tend to be governed by structures, processes and cultures that are practically pure blue. All the brains in the business that are elsewhere on the spectrum cannot thrive as they might, so sources of productivity, creativity and agility go untapped. Anyone who manages people needs to understand how the brain works and the impact it has on how people work together as teams. Anyone who wants to unlock the talent and productivity of all of their people needs to understand how recent findings around male- and female-type brains should shape the way they manage. Leading applied neuroscientists and international corporate coaches Kate Lanz and Paul Brown show you why and how to access all the brains in your business.
Labour Law offers a comprehensive and critical account of the subject by a team of prominent labour lawyers, and includes both collective labour rights and individual employment rights. By placing the law in its social, economic and political contexts, and showing how the law works in practice through case-studies, students will acquire not only a good knowledge of the law but also an appreciation of its importance and the complexity of the issues. Fully updated with recent developments in the field, the text's clear structure, logical chapter organisation, and uncluttered text design combine to make it a truly accessible way into the subject. Suitable for undergraduates and postgraduates studying UK Labour and Employment law, this book is a must-read for those wishing to excel in the field.
The path to becoming an effective supervisor begins with practical knowledge and skills. Mosley, Mosley, and Pietri's SUPERVISORY MANAGEMENT, 9e gives you the tools to develop superior supervisory skills and a firm grasp of management principles. Through their "hands-on" approach to Supervision, the authors will inspire you with their positive approach to working WITH people to develop and empower them in their jobs. Incorporating cutting-edge content with real-world cases and Skill Builders that give you plenty of opportunities to hone your new Supervision skills, the Ninth Edition of this best-selling text is an essential resource that you will turn to again and again throughout your supervisory career.
Elgar Research Agendas outline the future of research in a given area. Leading scholars are given the space to explore their subject in provocative ways, and map out the potential directions of travel. They are relevant but also visionary. This state-of-the-art book takes a forward-looking perspective on the field of Human Resource Management (HRM). Each contribution takes a view, or position, on the likely development of the HR function, and identifies interesting areas and subjects of research that would help address this future positioning. The book's expert contributors provide short and succinct reviews of 12 key topics in strategic HRM, including HR strategy and structure, talent management, selection, assessment and retention, employee engagement, workplace well-being, leadership, HR analytics, productivity, innovation, and globalisation. Each chapter identifies the strengths and gaps in our knowledge, maps out the important intellectual boundaries for their field, and outlines current and future research agendas and how these should inform practice. In examining these strategic topics the authors point to the key interfaces between the field of HRM and cognate disciplines, enabling researchers and practitioners to understand the models and theories that help tie this agenda together. Offering a comprehensive guide to current research and pioneering perspectives for future avenues of inquiry, this Research Agenda will be essential reading for academics, practitioners and researchers in the field of HRM.
A comprehensive guide to success in the changing HR leadership role THREE is the definitive guidebook for thriving in the ever-changing role of HR leadership. Itis written for high potential HR emerging executives who want to accelerate their effectiveness and business impact, and for the bosses, peers, colleagues, friends, coaches, mentors, and teachers who want to assist them in doing so. Centered around three critical and complementary aspects of the role, this book explores leadership philosophy, HR's evolving role in today's organizations, and the future of HR and effective organizations to help emerging HR leaders find and establish their place in the field. The interplay between leadership and HR competencies is clearly laid out, and lessons learned from CHROs and other HR leaders, as well as academic thought leaders, form the basis of authoritative coverage of crucial components of effective HR leadership, now and in the future. The discussion simplifies the relationship between business strategy and human capital strategy; balances the "what," "who," and "when" of HR leader development, and explores the themes, trends, and implications emerging in the HR field. You'll learn how to lead change, master the art of the question, build leadership and talent, create a performance culture, understand Boardroom dynamics, and learn tips and techniques from over one hundred of the very best HR leaders. The book begins with a comprehensive self-assessment, and each chapter ends with a self-assessment specific to that chapter. Also, a wealth of tools and checklists are included to help you start immediately applying what you've learned. HR leaders are under more pressure than ever to deliver high quality people-related solutions quickly and effectively, but they often don't have the broad foundational experience and perspective to effectively do so. This book provides the solution in the form of comprehensive examination and practical implementation of the critical components of the HR leadership role. Develop a personal leadership philosophy, and behaviors for success Embody the changing HR role to make people and organizations more effective Ask the right questions and effectively engage other leaders Create a performance-driven culture and anticipate critical resistance points Anticipate and prepare for the future of work, organizations, and HR to ensure you remain relevant Today's organizations demand a broader array of cross-functional and cross-organizational perspectives to address complex multi-dimensional challenges and orchestrate practical solutions. THREE is the emerging HR leader's guide to acquiring the mindset and skillset required for success.
High-value talent management must be relevant to today's workplace Misplaced Talent takes a hard look at the cluttered field of Talent Management, and offers a clear guide to making better people decisions in any organization. Deliberately challenging practitioners to do more, this insightful discussion sorts through the tools and techniques developed over the last century to examine their true relevance to the modern workplace. You'll learn which activities show the greatest potential to improve the lives of employees and the organizations they work for, and identify which of your existing practices don't really add enough value to be worth the expenditure of time, money, and potentially lost talent. The author asks you to make up your own mind about which approaches work best for your own specific talent decisions, but provides the best theory and practice available today as a foundation upon which to formulate a more relevant strategy. In a world of big data, the potential to understand employees and react appropriately has never been greater. So why is Talent Management as an industry relying on outdated theory and practices? This book is a guide to bringing HR up to date, giving you the tools, techniques, and perspective you need to demonstrate more value to your organization. * Adopt the tools and techniques most effective in today's workplace * Identify and discard methods that don't add value to the organization * Implement critical changes that can transform the HR function * Make better people decisions based on psychology and research Fundamentally, not much has changed in what constitutes good people practice. Practitioners must demonstrate the value of Talent Management, but the solutions implemented often fall short of the rigor and discipline they deserve. Misplaced Talent provides the insight you need to refocus attention and engage your organization about the value of better people decisions.
At last, a simple equation that explains competencies for everyone interested in their career path. The Competency Equation is a global view of work, based on international theories and extensive observation of working practices in many organisations, and gives insight into the elusive factor that creates happiness at work.
Improve performance with the Performance Improvement Toolbox. Apply these easy-to-use tools for ensuring that your HR budget delivers results.
Now Human Resource Practitioners and Performance Consultants can implement a systematic approach that covers gaps in performance, provides systemic measures to improve performance and delivers measurable results.
WithPerformance in a Box tools, Human Resources Practitioners and Performance Consultants can:
The Performance in a Box tools offer a set of procedures that can be implemented across all areas of HR strategy, development and management, including organisational development, learning and development, change management, organisational performance, general HR, training and instructional design. Content is organised in easy-to-follow applications with clearly defined processes, results and values.
This book provides a comprehensive and up-to-date text in the subject. It seeks to address a wide gap existing in terms of the availability of a book that provides extensive coverage in the field. It aims to provide students in human resource management courses and practising managers with a comprehensive view of essential concepts and techniques in a highly readable and understandable form. This book particularly focuses on practical applications, examples and cases that managers can utilise in gaining insights into the subject in order to carry out their HR-related responsibilities. It focuses on practical applications, examples and cases that will be useful for both students and HR managers. It serves two important purposes: to provide an academically rigorous study, and at the same time, offer comprehensive and user-friendly pedagogy. The case studies cited in the book are from across the globe, including studies from India, and will appeal to a large audience.
An absentee problem is also a profit problem - something no organisation can afford. The causes are complex, but a check on company practices will help to identify areas that need attention.
Surprisingly, some of the most effective strategies for combating absenteeism are inexpensive and easy to administer.
They are fully set out in this book, which are:
Three Horizons is a simple and intuitive framework for thinking about the future. The framework explains how people often manage to disagree so violently about their visions of the future and how to achieve them - and it offers a practical way to begin constructive conversations about the future at home, in organisations and in society at large. The three horizons are about much, much more than simply stretching our thinking to embrace the short, medium and long term. They offer a co-ordinated way of managing innovation, a way of creating transformational change that has a chance of succeeding, a way of dealing with uncertainty and a way of seeing the future in the present. In this beautifully illustrated book, Bill Sharpe introduces the Three Horizons framework as a prompt for developing a 'future consciousness' - a rich and multi-faceted awareness of the future potential of the present moment - and explores how to put that awareness to work to create the futures we aspire to.
The Handbook of Human Resource Management in the Middle East provides evidence-based information regarding the dynamics of human resource management (HRM) in this important region. The book is organised into three parts: contextual and functional issues such as societal and cultural perspectives, performance management and talent management; country specific HRM covering the Gulf Cooperation Council, Levant and North African nations; and emerging themes such as HR issues related to domestic workers, labour localisation, expatriate management, corporate social responsibility, wasta, and foreign and public sector firms. This systematic analysis highlights the main forces determining HRM systems in the region. Its 23 chapters move from a general overview of HRM in the Middle East to a research-based presentation and discussion on the current status, role and strategic importance of the HR function in a wide-range of settings, before highlighting emerging themes in HRM models and discussing future challenges for research, policy and practice. The Handbook of Human Resource Management is invaluable reading for academics and students alike, especially those interested in international and comparative human resource management. Practitioners with interest in the Middle East will appreciate its up-to-date analysis and contextualisation of HRM issues.
A practical and informative book for managing performance in service delivery orientated organisations
Performance Management for Government, Universities, Schools and NGOs serves as a practical and convenient guide to managing performance in non-profit organisations (NPOs). There are a number of methods and tools that can be used for performance management, and every organisation will need to select the right methods and tools for its environment.
It will provide you with a practical understanding of the science and art of performance management, and how it can be used in successfully building a high-performance culture within a non-profit environment. A number of diverse non-profit environments have been included in this handbook to demonstrate how performance management operates in practice. These are real case studies, and the success they demonstrate is testimony to deliberately planned and executed performance management strategies.
The third edition of this popular, practical and authoritative book has been revised and updated, with two new chapters. It is aimed at coaches, mentors and clients and features: Nine key principles of effective coaching and mentoring, showing how to apply them Discussion of differences between coaching and mentoring across different contexts and sectors Ideas about how to be an effective coach or mentor and how to be an effective client Self-development checklists and prompts, and a wealth of interactive case material New chapter on useful approaches and models The Skilled Helper model and how to apply it to coaching and mentoring A range of tried and tested tools and techniques Ethical issues, reflective practice and supervision New chapter in which coaches and mentors share experiences from Business, Health, Education & the Public Sector "So many people think that mentoring is simple - you just pass on what you know from the pinnacle of your wisdom and experience. In fact when well done it is the art that conceals art. Similarly there is an art in making what is not simple sound accessible and do-able, which is exactly what this book does. It breaks the news very gently and very clearly that successful mentoring and coaching is nothing like as easy as it looks, either to be a good mentor or to be a good mentee. Throughout the book the message is clear: being a coach or mentor is very different from the expert helper role familiar to most managers - a lot more difficult and a lot more effective and here is how to do it." Jenny Rogers, Executive Coach and author of Coaching Skills: The Definitive Guide to Being a Coach, Fourth Edition (Open University Press, 2016), UK "The third edition of Coaching & Mentoring at Work has been revised and updated. There are two new chapters: 'Coaching & Mentoring Approaches and Models', and 'Glimpses of Coaches and Mentors at Work'. Readers of the previous editions have valued the focus on effective and ethical practice as well as the clear links between principles, approaches, skills, tools, techniques and interactive case examples. This latest edition continues to be an excellent resource for coaching and mentoring purchasers, providers and students." Gerard Egan, Professor Emeritus, Loyola University, Chicago, USA "It is great to see this new updated edition of Mary Connor and Julia Pokora's book, which shows how much is developing and changing in this fast moving field." Peter Hawkins, Professor of Leadership, Henley Business School, Chairman of Renewal Associates, author of many books including Creating a Coaching Culture (Open University Press, 2012) and Leadership Team Coaching (2014), UK "This new edition from Connor and Pokora has some new and interesting additions. In the ten years since the first edition, much has happened in the coaching and mentoring world. The highlighting of ethical issues in Part 1 of the book recognises that the coaching and mentoring worlds have become much more aware of ethical concerns. The addition of insights into the variety of models for coaching and mentoring and the practical nature of Part 2 of the book is welcome and the shift of focus in Part 3 to Coach and Mentor Development reflects contemporary debate. Written in a practical and accessible style, this book is a must for those working with coaching and mentoring." Professor Bob Garvey, Managing Partner, The Lio Partnership, UK "When this book was first published in 2007 it immediately became an invaluable reference and source of guidance for the part of my work involved with the development mentoring of engineers and engineering project management professionals. The restructured content and additional material provided by the third edition
Are you having problems with the boss? Wishing you could be a better spouse? Not communicating well with your employees? Having trouble building business relationships? Or would you just like to improve your people skills and your ability to make strong, lasting impressions on the men and women you meet every day? The solution is "Skill With People " Les Giblin's timeless classic has what you need to get on the fast track to success at home, at work, and in business. Communicate with impact. Influence with certainty. Listen with sensitivity. "Skill With People" shows you how About the Author Les Giblin has conducted more than 1,000 "Skill With People" seminars for hundreds of companies and associations, including Mobil, General Electric, Johnson & Johnson, Caterpillar, Blyth Eastman Dillon, Retail Jewelers of America, PGA, National Association of Insurance Agents, plus hundreds of sales and marketing clubs and hundreds of top stores. Les Giblin was 1965 National Salesman of the Year. His book "Skill With People" has sold over 2,000,000 copies, while his other book, "How to Have Confidence and Power in Dealing With People," has sold over 700,000 copies. He has authored three bestselling handbooks. Les Giblin's audiovisual programs are widely used. One association enrolled 5,000 people in his "Skill With People" seminar--another company put 7,000 people through his "Better Selling" program. Les Giblin's track record and his hundreds of thousands of enthusiastic seminar participants and readers attest to his effectiveness as a top teacher of skill with people.
Human resource management as a field of research is a broad church, with a wide variety of research methods in use. This Handbook focuses on qualitative research methods and explores the opportunities and challenges of new technologies for innovating data collection and data analysis. The editors have brought together 18 chapters, written by some of the world's leading researchers in their field. They begin with the importance of good project design and then move on to reflect on innovations and developments in data sources, such as netnographical methods, legal research methods, the use of news media, and historical research. They go on to outline innovations in data collection methods with particular pertinence to key HRM topics. Finally, the contributors explore innovative data analysis, looking at the importance of computer-supported qualitative research, causal cognitive mapping and deriving behavioural role descriptions from the perspectives of job-holders. This Handbook is an invaluable tool for students, researchers and academics in the field of human resource management.
How we remunerate employees reflects the dynamics of the market and context in which we operate. It aligns at all times to the strategic direction and specific value drivers of the businesses within which our organisation operates.
Remuneration plays a critical role in attracting, motivating and retaining high-performing individuals. Remuneration also reinforces, encourages and promotes superior performance. Through variable remuneration linked to value drivers, superior performance is recognised and rewarded, while poor performance and under-achievement are coached and managed.
Remuneration is never a stand-alone management process, but is rather fully integrated into other management processes, such as the performance management process, and the overall Human Resources policies.
Most coaches know that Personality Type indicators can add enormous value to their work. Based on the work of the distinguished Swiss psychologist, Carl Jung, questionnaires such as the MBTI (R) and its many rivals can give clients swift, deep, unsettling and reliable insights into their own behaviour and needs. Yet many coaches hesitate, asking questions such as: * Do I know enough about it to use it confidently? * Where does it add value in work with senior leaders? * Where can it be useful when I'm working with a client on career issues? * What should I do when a client challenges me on validity and reliability? * What other psychometric assessments might I use and how do they complement Type indicators? * How should I use it with groups, for instance on management development programmes? * How does it work as part of a team coaching project? This book will build your confidence. It gives you honest, straightforward, practical and realistic advice on these and other issues, from an author who is internationally recognised as a leading thinker and practitioner in executive and team coaching, as well as being an expert on Jungian Type. The book is enriched by dozens of short case studies. "How can anyone resist? 'Coaching for Personality Types' is a well written, accessible and stimulating book from one of my favourite coaching authors. Jenny brings her vast experience and warm personal style to offer the reader an in depth review of type based personality instruments from MBTI to Lumina, and how executive coaches can use type based approaches with sophistication to offer fresh insights and understanding to their clients." Professor Jonathan Passmore, School of Psychology, University of Evora & Centre for Coaching, Henley Business School, UK "A masterclass in the area. Jenny Rogers is an expert in both coaching and assessment but she avoids unnecessary statistics and theories. Rather, her book uses in-depth knowledge to underpin rich case studies, stories and really practical insights. The majority of coaches use the type model and type measures: this book enables them to become experts in their use - and doesn't shy away from offering alternative approaches. There are plenty of type introductions around. This is the best for practising coaches by a long way." Ian Florance, Consultant Editor, Meyler Campbell and Secretary European Test Publishers Group, UK "As an extraordinarily well-written guide to assist both beginners and veteran coaches in the use and interpretation of the MBTI, Rogers' book has much to recommend it, and I do so wholeheartedly. It does what it says on the tin, but my goodness, it does a great deal more than that. The section on the origins and psychological underpinnings of Type, the conceptual framework of the MBTI and its psychometric properties are presented with exemplary clarity; thorough, comprehensive and scrupulously balanced. Rogers' combination of broad brush and fine strokes makes engagement with this relatively complex subject a richly rewarding experience. The sections on coaching, quite aside from the MBTI focus, represent a masterclass of the highest order. The author's breadth and depth of experience across a broad spectrum of individuals, organisations, and contexts, and the holistic insights thus gained, shine through on every page. 'What Works' deserves to be the gold standard, not only in respect of the MBTI and psychometric-assisted coaching, but also as an invaluable addition to the canon of coaching practice." Neville Osrin, Emeritus Fellow, University of Exeter Business School, UK "As a religious professional, I have used MBTI typology for many years as a tool to coach and encourage others. I believe Jenny's book to be essential reading for anyone interested in using any psychometrics in their coaching -- or in their work generally. Reading it helped me correct a number of mistakes I had made. It also introduced me to many new tools to balance my practice. Her insights relating to coaching teams and the use of psychometrics will help anyone increase the effectiveness of their work with groups." Rev. Dr. Rodney (Rod) Woods, Senior Minister, City Temple London, UK "Another great book from Jenny Rogers. Full of useful and practical information, insight, ideas and guidance. All put together with her knowledge, wisdom and experience in this field. It is also a stimulating read with case studies to illuminate the information. I wish it had been around when I started out but having said that, I found it great to read now as well. I recommend it to all coaches as essential reading." Julia Vaughan Smith, Action Researcher/Writer/Workshops and Retreats "This is the book I've been waiting for! As always, Jenny writes with great flair and humour, so reading her take on Coaching with Personality Type was a pleasure as well as immediately useful. I've been using the MBTI with clients for nearly 10 years now with reasonable success as a coach and coach trainer. Jenny Rogers' profound understanding of the subject and the insights she brings from her own coaching practice are illuminating, practical and inspiring. I'm really looking forward to taking this into my own coaching work and will certainly be recommending to all the coaches I work with." Jane Cook, Head of Coaching and Leadership, Linden Learning Ltd "Jenny's depth of knowledge and experience in this field shines through in this book. Her sense of humour, insights via personal experience and excellent approachability of the text makes this a stimulating and informative read for both novice and experienced coaches. It lays out a balanced approach to a range of tools and techniques based on a measured consideration of underlying theories. But what really made this book stand out for me was the synthesis of type information and coaching principles manifested in the many real-life case studies. As a practitioner this will provide invaluable 'aha!' insights and ready to use frameworks for my everyday practice. Jenny's books never disappoint - this one will join the others as a constant reference." Sandy Oosthuysen, NHS Asst. Director of Organisation Development and coach, UK "From the title onwards it works! Offering engaging and practical insight on how to coach with personality type. Numerous examples and case studies offered with a liberal dose of good humour bring the subject to life for the reader. An invaluable companion for novice and experienced coaches alike." Tim Cox, MD of Management Futures, UK "This book brings to life the use of personality type in coaching. Focusing primarily on the Myers-Briggs Type Indicator (MBTI), it brilliantly illustrates the value of this profoundly useful and elegant model. The book's greatest strength is its emphasis on the practical application of type to client work. The numerous pen-portraits of individuals with different personality types whom Jenny Rogers has coached demonstrate the powerful ability of MBTI - when used skilfully - to increase self-esteem and emotional intelligence. This book fills an important gap in the literature and I would strongly recommend it to coaches at all levels." Dr Catherine Sandler, Author of 'Executive Coaching: A Psychodynamic Approach' (McGraw-Hill, Education 2011) "This is the biggest book in coaching for years. The MBTI is the most widely (and wisely, and badly) used instrument in coaching, but here at last is the indispensable guide to its full proper use in coaching and leadership development. Covers every conceivable topic, for individuals and teams, from the history to the science, the depth, wisdom, and the good pragmatic sense for which Jenny is renowned. Indispensable: thorough, comprehensive, and throughout with Jenny's trademark dry wit and pragmatism." Anne Scoular, Co-Founder and Faculty Member, Meyler Campbell "This book is brilliant both for those new to MBTI and for those who have been using it for years. Written in her straightforward style laced with her dry humour, Jenny informs, encourages and cautions about the possibilities of working with Type, including short case studies to demonstrate her points. She tackles head on the criticisms of the Indicator and gives an even handed write up about its competitors. Not just a look at the MBTI itself, Jenny provides a clear understanding of what, when, how and why a Coach might offer it as a source of data in raising the clients awareness of how they are in the world and how that may impact and influence the people around them. Great stuff!" Liz Macann, Director, Macann Coaching Consultancy "This timely and practical book is a 'must have' for experienced coaches who work with Type, and beginners alike. It has all the hallmarks of a Jenny classic - elegance, authority, relevance, immediate usefulness, and of course her characteristic candour about the upsides and downsides of using Type and other psychometric instruments. It is timely for me as this year marks 20 years since I qualified as an MBTI practitioner and I still found myself greedily mining it for ideas and resources to enhance my practice. I particularly liked the chapters on challenges to Type, blended use of psychometrics, Type and career, and worki ng with teams. I fully expect this book to become an instant coaching classic." Maria Fay, Executive Coach "This is another corker of a book from Jenny Rogers. I personally love the way that the book combines practical guidance, with personal stories and case studies without ever sounding patronising. This book hits home on numerous levels and there's something in it for everyone regardless of their coaching experience. As trainer specialising in training coaches this book will go very close to the top of my must read recommendations for my students." Karen Whittleworth, Founding Director Worth Consulting Ltd Co author Manager as Coach: The New Way to get Results
International Human Resource Management Edwards & Rees, 3rd edition This engaging textbook offers a readable introduction to International Human Resource Management. It explores the international dimensions of managing human resources, with a focus on comparative HRM and multinational organisations. It tackles the issues raised by cross-national differences in HRM styles and explores key themes, including: The meaning of globalization and the extent to which it is a novel phenomenon Challenges to national traditions and changes in national systems Debates and controversy around key issues in International HRM. Ideal for undergraduates taking International HRM courses, those taking Masters programmes in HRM, and MBA students. It may also be relevant to comparative industrial relations courses that feature multinational companies. Fully revised and updated in this new third edition, this textbook features: Clear, cohesive themes that run throughout the book and show the big picture. Broad depth of coverage of multinational companies, reflecting current hot topics. Real life case studies throughout, showing how the theory applies in practice. Contributions by experts in the field, actively edited by the lead authors to ensure that the book is clear and consistent for the reader. About the authors Tony Edwards is Professor of Comparative Management at Kings College London. Chris Rees is Professor of Employment Relations at Royal Holloway, University of London.
Master the interpersonal side of management to enhance productivity and boost success Engagement is the manager's essential primer for dealing with difficult people and managing your team. Bestselling authors Lee G. Bolman and Joan V. Gallos are back with an engaging business novella that relates real, practical techniques captured in the 4-step SURE model for handling people problems. The story centers around a manager in a new job, and her experiences applying the four steps in leading her new team. Brief interludes punctuate the story throughout to provide room for reflection, and to explain the complex interpersonal dynamics at play in commonly encountered situations. Key lessons are underscored as the foundation for a sound people strategy, and the features and details of each rule are laid out in a clear, concise manner. You'll learn alongside the story's manager as she uses the model to find artful solutions to problems that could have easily derailed her chances of success. People are the hardest part of a manger's job. No matter how well-matched their skill sets, there is always the potential for interpersonal conflicts and strains to throw the team off-course. This book shows you deft strategies for addressing those challenges with a well thought-out framework for getting your team fully invested in the group's success. * Find creative solutions to persistent issues * Dig into the interpersonal dynamics at work * Learn how to handle and manage difficult people * Apply key strategies for engaging the team This compact, easy-to-apply set of guidelines draws on your leadership skills while providing a strong foundation for a new managerial approach. Effective management is frequently a tightrope between results and morale, and Engagement shows you how to find your balance and steady your team.
You may like...
Personnel Psychology - An Applied…
M. Coetzee, D. Schreuder Paperback
South African Human Resource Management…
Barney Erasmus, Heinz Schenk, … Paperback
Human Resource Management - Global and…
P. Nel, Y. du Plessis, … Paperback
Human resource management
Trevor Amos, Noel Pearse, … Paperback
Human Resource Management In South…
Norbert F. Elbert, Robert Hatfield, … Paperback (6)
Human Resources Management in South…
Surette Warnich, Michael Carrell, … Paperback
Empathetic Leadership - 47 Practical…
Michael Brisciana Paperback
Decolonising Knowledge For Africa's…
Vuyisile Msila Paperback R402 Discovery Miles 4 020
Human Resource Information Systems…
Michael J Kavanagh, Richard D. Johnson Paperback R1,701 Discovery Miles 17 010
Contemporary Issues in Human Resource…
C. Brewster, P. Holland, … Paperback (2)