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Human resource management as a field of research is a broad church, with a wide variety of research methods in use. This Handbook focuses on qualitative research methods and explores the opportunities and challenges of new technologies for innovating data collection and data analysis. The editors have brought together 18 chapters, written by some of the world's leading researchers in their field. They begin with the importance of good project design and then move on to reflect on innovations and developments in data sources, such as netnographical methods, legal research methods, the use of news media, and historical research. They go on to outline innovations in data collection methods with particular pertinence to key HRM topics. Finally, the contributors explore innovative data analysis, looking at the importance of computer-supported qualitative research, causal cognitive mapping and deriving behavioural role descriptions from the perspectives of job-holders. This Handbook is an invaluable tool for students, researchers and academics in the field of human resource management.
How we remunerate employees reflects the dynamics of the market and context in which we operate. It aligns at all times to the strategic direction and specific value drivers of the businesses within which our organisation operates.
Remuneration plays a critical role in attracting, motivating and retaining high-performing individuals. Remuneration also reinforces, encourages and promotes superior performance. Through variable remuneration linked to value drivers, superior performance is recognised and rewarded, while poor performance and under-achievement are coached and managed.
Remuneration is never a stand-alone management process, but is rather fully integrated into other management processes, such as the performance management process, and the overall Human Resources policies.
Written in an accessible style, "The Loudest Duck" is a business fable that offers an alternate view of a multicultural workplace through the use of practical stories and cultural anecdotes. For instance, the Chinese teach their children, "The loudest duck gets shot," a viewpoint that gets carried into adulthood, while many Americans are taught, "The squeaky wheel gets the grease." As a result, you find two distinct ways of doing business, neither one being necessarily the right or better way. By understanding others' viewpoint, you can understand how better to work with them.
Most coaches know that Personality Type indicators can add enormous value to their work. Based on the work of the distinguished Swiss psychologist, Carl Jung, questionnaires such as the MBTI (R) and its many rivals can give clients swift, deep, unsettling and reliable insights into their own behaviour and needs. Yet many coaches hesitate, asking questions such as: * Do I know enough about it to use it confidently? * Where does it add value in work with senior leaders? * Where can it be useful when I'm working with a client on career issues? * What should I do when a client challenges me on validity and reliability? * What other psychometric assessments might I use and how do they complement Type indicators? * How should I use it with groups, for instance on management development programmes? * How does it work as part of a team coaching project? This book will build your confidence. It gives you honest, straightforward, practical and realistic advice on these and other issues, from an author who is internationally recognised as a leading thinker and practitioner in executive and team coaching, as well as being an expert on Jungian Type. The book is enriched by dozens of short case studies. "How can anyone resist? 'Coaching for Personality Types' is a well written, accessible and stimulating book from one of my favourite coaching authors. Jenny brings her vast experience and warm personal style to offer the reader an in depth review of type based personality instruments from MBTI to Lumina, and how executive coaches can use type based approaches with sophistication to offer fresh insights and understanding to their clients." Professor Jonathan Passmore, School of Psychology, University of Evora & Centre for Coaching, Henley Business School, UK "A masterclass in the area. Jenny Rogers is an expert in both coaching and assessment but she avoids unnecessary statistics and theories. Rather, her book uses in-depth knowledge to underpin rich case studies, stories and really practical insights. The majority of coaches use the type model and type measures: this book enables them to become experts in their use - and doesn't shy away from offering alternative approaches. There are plenty of type introductions around. This is the best for practising coaches by a long way." Ian Florance, Consultant Editor, Meyler Campbell and Secretary European Test Publishers Group, UK "As an extraordinarily well-written guide to assist both beginners and veteran coaches in the use and interpretation of the MBTI, Rogers' book has much to recommend it, and I do so wholeheartedly. It does what it says on the tin, but my goodness, it does a great deal more than that. The section on the origins and psychological underpinnings of Type, the conceptual framework of the MBTI and its psychometric properties are presented with exemplary clarity; thorough, comprehensive and scrupulously balanced. Rogers' combination of broad brush and fine strokes makes engagement with this relatively complex subject a richly rewarding experience. The sections on coaching, quite aside from the MBTI focus, represent a masterclass of the highest order. The author's breadth and depth of experience across a broad spectrum of individuals, organisations, and contexts, and the holistic insights thus gained, shine through on every page. 'What Works' deserves to be the gold standard, not only in respect of the MBTI and psychometric-assisted coaching, but also as an invaluable addition to the canon of coaching practice." Neville Osrin, Emeritus Fellow, University of Exeter Business School, UK "As a religious professional, I have used MBTI typology for many years as a tool to coach and encourage others. I believe Jenny's book to be essential reading for anyone interested in using any psychometrics in their coaching -- or in their work generally. Reading it helped me correct a number of mistakes I had made. It also introduced me to many new tools to balance my practice. Her insights relating to coaching teams and the use of psychometrics will help anyone increase the effectiveness of their work with groups." Rev. Dr. Rodney (Rod) Woods, Senior Minister, City Temple London, UK "Another great book from Jenny Rogers. Full of useful and practical information, insight, ideas and guidance. All put together with her knowledge, wisdom and experience in this field. It is also a stimulating read with case studies to illuminate the information. I wish it had been around when I started out but having said that, I found it great to read now as well. I recommend it to all coaches as essential reading." Julia Vaughan Smith, Action Researcher/Writer/Workshops and Retreats "This is the book I've been waiting for! As always, Jenny writes with great flair and humour, so reading her take on Coaching with Personality Type was a pleasure as well as immediately useful. I've been using the MBTI with clients for nearly 10 years now with reasonable success as a coach and coach trainer. Jenny Rogers' profound understanding of the subject and the insights she brings from her own coaching practice are illuminating, practical and inspiring. I'm really looking forward to taking this into my own coaching work and will certainly be recommending to all the coaches I work with." Jane Cook, Head of Coaching and Leadership, Linden Learning Ltd "Jenny's depth of knowledge and experience in this field shines through in this book. Her sense of humour, insights via personal experience and excellent approachability of the text makes this a stimulating and informative read for both novice and experienced coaches. It lays out a balanced approach to a range of tools and techniques based on a measured consideration of underlying theories. But what really made this book stand out for me was the synthesis of type information and coaching principles manifested in the many real-life case studies. As a practitioner this will provide invaluable 'aha!' insights and ready to use frameworks for my everyday practice. Jenny's books never disappoint - this one will join the others as a constant reference." Sandy Oosthuysen, NHS Asst. Director of Organisation Development and coach, UK "From the title onwards it works! Offering engaging and practical insight on how to coach with personality type. Numerous examples and case studies offered with a liberal dose of good humour bring the subject to life for the reader. An invaluable companion for novice and experienced coaches alike." Tim Cox, MD of Management Futures, UK "This book brings to life the use of personality type in coaching. Focusing primarily on the Myers-Briggs Type Indicator (MBTI), it brilliantly illustrates the value of this profoundly useful and elegant model. The book's greatest strength is its emphasis on the practical application of type to client work. The numerous pen-portraits of individuals with different personality types whom Jenny Rogers has coached demonstrate the powerful ability of MBTI - when used skilfully - to increase self-esteem and emotional intelligence. This book fills an important gap in the literature and I would strongly recommend it to coaches at all levels." Dr Catherine Sandler, Author of 'Executive Coaching: A Psychodynamic Approach' (McGraw-Hill, Education 2011) "This is the biggest book in coaching for years. The MBTI is the most widely (and wisely, and badly) used instrument in coaching, but here at last is the indispensable guide to its full proper use in coaching and leadership development. Covers every conceivable topic, for individuals and teams, from the history to the science, the depth, wisdom, and the good pragmatic sense for which Jenny is renowned. Indispensable: thorough, comprehensive, and throughout with Jenny's trademark dry wit and pragmatism." Anne Scoular, Co-Founder and Faculty Member, Meyler Campbell "This book is brilliant both for those new to MBTI and for those who have been using it for years. Written in her straightforward style laced with her dry humour, Jenny informs, encourages and cautions about the possibilities of working with Type, including short case studies to demonstrate her points. She tackles head on the criticisms of the Indicator and gives an even handed write up about its competitors. Not just a look at the MBTI itself, Jenny provides a clear understanding of what, when, how and why a Coach might offer it as a source of data in raising the clients awareness of how they are in the world and how that may impact and influence the people around them. Great stuff!" Liz Macann, Director, Macann Coaching Consultancy "This timely and practical book is a 'must have' for experienced coaches who work with Type, and beginners alike. It has all the hallmarks of a Jenny classic - elegance, authority, relevance, immediate usefulness, and of course her characteristic candour about the upsides and downsides of using Type and other psychometric instruments. It is timely for me as this year marks 20 years since I qualified as an MBTI practitioner and I still found myself greedily mining it for ideas and resources to enhance my practice. I particularly liked the chapters on challenges to Type, blended use of psychometrics, Type and career, and worki ng with teams. I fully expect this book to become an instant coaching classic." Maria Fay, Executive Coach "This is another corker of a book from Jenny Rogers. I personally love the way that the book combines practical guidance, with personal stories and case studies without ever sounding patronising. This book hits home on numerous levels and there's something in it for everyone regardless of their coaching experience. As trainer specialising in training coaches this book will go very close to the top of my must read recommendations for my students." Karen Whittleworth, Founding Director Worth Consulting Ltd Co author Manager as Coach: The New Way to get Results
International Human Resource Management Edwards & Rees, 3rd edition This engaging textbook offers a readable introduction to International Human Resource Management. It explores the international dimensions of managing human resources, with a focus on comparative HRM and multinational organisations. It tackles the issues raised by cross-national differences in HRM styles and explores key themes, including: The meaning of globalization and the extent to which it is a novel phenomenon Challenges to national traditions and changes in national systems Debates and controversy around key issues in International HRM. Ideal for undergraduates taking International HRM courses, those taking Masters programmes in HRM, and MBA students. It may also be relevant to comparative industrial relations courses that feature multinational companies. Fully revised and updated in this new third edition, this textbook features: Clear, cohesive themes that run throughout the book and show the big picture. Broad depth of coverage of multinational companies, reflecting current hot topics. Real life case studies throughout, showing how the theory applies in practice. Contributions by experts in the field, actively edited by the lead authors to ensure that the book is clear and consistent for the reader. About the authors Tony Edwards is Professor of Comparative Management at Kings College London. Chris Rees is Professor of Employment Relations at Royal Holloway, University of London.
Lois Zachary and Lory Fischler created these five toolkits on crucial aspects of mentoring as quick references that mentors and mentees can use to refresh their understanding, prepare for mentoring sessions, grasp key concepts of the process, and improve their overall experiences and strengthen their mentoring relationships. These compact, bound card sets will fit into your purse, briefcase, or pocket for quick review on the go. Toolkit #1 offers strategies for success and checklists for mentoring excellence that can be used during each phase of the mentoring relationship. They can be used to guide mentoring conversations, gauge progress, and promote mutual accountability. These checklists can also be used to determine readiness to move on to the next phase. The five toolkits include: #1: Strategies and Checklists for Mentors #2: Feedback and Facilitation for Mentors #3: Strategies for Mentees #4: Accountability Strategies and Checklists #5: Mentoring Across Generations
Teamwork can be fun
Did you know that games can: Raise sagging morale Liven up boring staff meetings Increase interaction among staff members Promote a culture of harmony and cooperation Create an atmosphere of fun for your team
Keeping your team motivated and challenged, especially during tough economic times, can be difficult. But this collection of high-energy, play-anywhere games, from bestselling authors and trainers Ed and Mary Scannell, provides you with all the fun, inspiring material you need to build team spirit, communication, and trust among coworkers-day in and day out.
Games Can Be Played In or Out of the Office Requiring few or no props, "The Big Book of Team-Motivating Games" is the latest installment in the successful Big Book series, which has been changing the way teams think for decades-providing hours of fun that fight boredom and burnout, boost performance, soothe tensions, and create a sense of community and trust.
Mentoring in Nursing and Healthcare: Supporting career and personal development is an innovative look into mentoring within nursing, and its implications for career success. It provides an up-to-date review of the current research and literature within mentoring in nursing and healthcare, drawing together the distinctive challenges facing nurses and their career development. It proposes new directions and practical ways forward for the future development of formal mentoring programmes in nursing. Offering fresh insight into mentoring principles and how these can be used beyond pre-registration nurse education to support personal career development. This is an essential book for all those commencing, continuing or returning to a nursing career. Key features: * Addresses mentoring as a career development tool * Focuses on the individual benefits of being a mentee and mentor and how this can aid professional development * Both theoretical and practical material is presented * Features case studies throughout book * Supports nurses to develop their careers * It is sector specific but has transferability across disciplines * A summary chapter draws together common threads or theoretical perspectives. The book concludes with strategies for future research and progress
Are you integrating the practices of Needs Analysis, Assessment and Evaluation?
These key business practices can assist an organisation to create a competitive environment where skilled employees and competitive business practices can assist the organisation to keep its competitive advantage.
This book presents managers, HR-personnel and people development practitioners with information, practical guidelines and step-by-step processes to simplify and integrate these practices holistically. This is achieved in a systematic way to assist alignment to business processes.
The book is practical, with various tools and checklists to assist training and development practitioners to align training with the organisationís strategy.
In the near future, white Americans will no longer constitute a national majority. Despite this, elite institutions such as Hollywood, corporate America, and academia are disproportionately white. In an effort to "diversify," industry and foundation leaders have pledged hundreds of millions of dollars to commission studies and training sessions; hire consultants and create diversity programs to address the glaring paucity of people of colour among their ranks. But is it working? In Diversity, Inc., award-winning journalist Pamela Newkirk explores these three industries, showing how the vast majority of their diversity efforts are all optics. For example, between 2014 and 2016, Google spent $265 million dollars on some of the most common tactics for diversifying the workforce but their percentage of black employees remains stubbornly at 2%. In showing why these efforts are failing, Newkirk more importantly shows us what we can do to actually better achieve these worthy goals.
Master the interpersonal side of management to enhance productivity and boost success Engagement is the manager's essential primer for dealing with difficult people and managing your team. Bestselling authors Lee G. Bolman and Joan V. Gallos are back with an engaging business novella that relates real, practical techniques captured in the 4-step SURE model for handling people problems. The story centers around a manager in a new job, and her experiences applying the four steps in leading her new team. Brief interludes punctuate the story throughout to provide room for reflection, and to explain the complex interpersonal dynamics at play in commonly encountered situations. Key lessons are underscored as the foundation for a sound people strategy, and the features and details of each rule are laid out in a clear, concise manner. You'll learn alongside the story's manager as she uses the model to find artful solutions to problems that could have easily derailed her chances of success. People are the hardest part of a manger's job. No matter how well-matched their skill sets, there is always the potential for interpersonal conflicts and strains to throw the team off-course. This book shows you deft strategies for addressing those challenges with a well thought-out framework for getting your team fully invested in the group's success. * Find creative solutions to persistent issues * Dig into the interpersonal dynamics at work * Learn how to handle and manage difficult people * Apply key strategies for engaging the team This compact, easy-to-apply set of guidelines draws on your leadership skills while providing a strong foundation for a new managerial approach. Effective management is frequently a tightrope between results and morale, and Engagement shows you how to find your balance and steady your team.
Written to meet the needs of busy undergraduate students, this book covers all of the key HRM topics in an accessible and engaging style. Ideal as a course companion, pre-course reading, or for revision.
How does one approach the study of intuition - a complex, cross-disciplinary field, which is still developing? How can intuition be captured in situ? How can researchers harness their own intuition? In this original Handbook, the expert collaborators use method-related themes to help answer these, and other questions, and explore innovative developments in intuition research. This groundbreaking Handbook is organized around six method-related themes: * the question of cognitive systems and capabilities; * the role of emotions and stress; * major quantitative approaches; * qualitative techniques for mapping intuition; * the use of grounded theory; and * the role of the researcher's own expertise and intuition. Academics and researchers of organizational behavior, as well as researchers in business and management, who use quantitative and qualitative research techniques, will find this book to be an informative and invaluable read. It will also be of interest to industry professionals looking to adopt new staff training and development methods.
First Edition: Winner of the 2006 Outstanding Academic Title Award from CHOICE Magazine and the 2007 Academy of Management's George R. Terry Book Award for "outstanding contribution to the advancement of management knowledge" Successful management of today's increasingly diverse workforce is among the most important global challenges faced by corporate leaders, human resource managers, and management consultants. In the third edition of this award-winning book, Mich lle E. Mor Barak argues that exclusion is among the most critical and pressing problems faced by today's heterogeneous workforce. Offering an original model for creating a globally inclusive workplace, coupled with engaging real-world case studies, she outlines unique strategies for unleashing the embedded potential in a multicultural and diverse global workforce. In addition, Managing Diversity, Third Edition offers original and comprehensive yet succinct coverage of the contemporary and historical foundations that have led to today's practice of managing diversity in the workplace. Using a global approach to examine key issues and explore effective solutions, Mor Barak organizes the book into three parts: part I covers the macro or large systems perspective, including demographic, legislative and social policy trends around the world; part II covers the micro/mezzo or smaller systems perspective, including the theoretical foundations for inclusion and exclusion in work groups and organizations as well as interpersonal relationships and cross-cultural communication; and, part Ill presents solutions for management and leadership vis- -vis diversity, practical interventions, diversity paradigms, and a complete overview of the inclusive workplace model with practical examples of organizational case studies.
Managing and developing diversity is on the political and business agenda in many countries; therefore diversity management has become an area of knowledge and practice in its own right. Yet all too often it is referred to as a unifying concept, as if it were to be interpreted uniformly across all cultures and countries. The contributors to this volume expertly examine the relationship between diversity management and equality legislation within the different participating countries' national contexts. They advocate that such separation and sequencing between equality at work and diversity management is far from natural. The second edition of this important reference work provides important updates and new perspectives on the cases constituting the first edition as well as including contributions from a number of new countries: Australia, Finland, Japan, New Zealand, Nigeria and Russia. Countries that have been updated and expanded are Austria, Canada, France, India, Italy, the Netherlands, South Africa and the United Kingdom. This Handbook will be greatly appreciated by scholars who wish to better contextualize their research and will also provide policy-makers with benchmark data regarding equal treatment and diversity as understood in other countries.
More women are studying science at university and they consistently outperform men. Yet, still, significantly fewer women than men hold prestigious jobs in science. Why should this occur? What prevents women from achieving as highly as men in science? And why are so few women positioned as 'creative genius' research scientists? Drawing upon the views of 47 (female and male) scientists, Bevan and Gatrell explore why women are less likely than men to become eminent in their profession. They observe three mechanisms which perpetuate women's lowered 'place' in science: subtle masculinities (whereby certain forms of masculinity are valued over womanhood); (m)otherhood (in which women's potential for maternity positions them as 'other'), and the image of creative genius which is associated with male bodies, excluding women from research roles.
In recent decades, due to unprecedented technological advancements, Europe has seen a move towards on-demand service economies. This has allowed the growth of self-employed professionals who are able to satisfy an increasing demand for flexible and high-skilled work. This book explores the need for reform of regulations in Europe, studying the variance in legal status, working conditions, social protection and collective representation of self-employed professionals. It provides insights into ways that policy could address these important challenges. Presenting the results of a wide-reaching European survey, this book highlights key issues being faced across Europe: the implementation of universal social protection schemes; active labour market policies to support sustainable self-employment and the renewal of social dialogue through bottom-up organisations to extend the collective representation of self-employed professionals. With its theoretically-informed, empirical and interdisciplinary comparative analysis, this book identifies and explains key strategies to resolve these challenges. This book will be of great benefit to both advanced undergraduate and postgraduate students of labour and economic sociology, political science, industrial relations, human resource management and social law. It will also appeal to scholars, practitioners and policymakers concerned with the labour market and self-employment in the European context.
Work-Life Advantage analyses how employer-provision of family-friendly working arrangements - designed to help workers better reconcile work, home and family - can also enhance firms capacities for learning and innovation, in pursuit of long-term competitive advantage and socially inclusive growth. * Brings together major debates in labour geography, feminist geography, and regional learning in novel ways, through a focus on the shifting boundaries between work, home, and family * Addresses a major gap in the scholarly research surrounding the narrow business case for work-life balance by developing a more socially progressive, workerist dual agenda * Challenges and disrupts masculinist assumptions of the ideal worker and the associated labour market marginalization of workers with significant home and family commitments * Based on 10 years of research with over 300 IT workers and 150 IT firms in the UK and Ireland, with important insights for professional workers and knowledge-intensive companies around the world
Managing expatriates and other 'traditional' internationally mobile workers is a significant part of many academic programmes and the focus of some specialist ones. But we cannot answer the big questions about working internationally if we exclude from our teaching people who do not fit into our usual conceptions and assumptions about who it is that organisations employ. Written by two of the most frequently published authors in the field, this is the only textbook to specialise in all the widely-accepted types of international work such as high-status expatriation, international business travel, short-term project work, and international commuting, while also covering the management of low-status expatriates, qualified immigrants, economic and low-skilled migrants, and refugees. Topics include cost effective global HRM, value and return on investment, localisation, home- and host-based compensation, talent management, human rights, safety and security, and duty of care - all examined from the differing perspectives of organisational practitioners and international workers and their families. In nine clear chapters, this book covers everything that a teacher or student of expatriation and global mobility needs to know, with each chapter written specifically as a primer for teaching sessions. Chapters are research-led and data driven, outlining current research on the topic. Included for each chapter are learning objectives, chapter summaries, key theories, detailed reference lists, additional reading lists, high-quality diagrams and tables, class activities, and reflective questions suitable for exam preparation. Supplemented with consulting reports and surveys that are highly applicable to (working) MBA students, this is the ideal textbook for any contemporary course in expatriate management or international HRM needing to take it to the next level.
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