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Books > Business & Economics > Business & management > Management of specific areas > Personnel & human resources management

Introducing Human Resource Management (Paperback, 8th edition): Caroline Hook, Andrew Jenkins Introducing Human Resource Management (Paperback, 8th edition)
Caroline Hook, Andrew Jenkins
R1,404 Discovery Miles 14 040 Ships in 10 - 15 working days

Introducing Human Resource Management is a lively and engaging introduction to the key topics and issues surrounding people management. Clearly linking HR theory to the work environment, this book explores core areas such as HR strategy and planning, employee engagement, diversity and equality, and talent management and development. The text combines solid academic underpinning with practical examples to allow you to consolidate your learning and apply it in practice. This 8th edition has been fully revised to include: * The latest developments in relation to Brexit. * A new section about the General Data Protection Regulation (GDPR). * Greater coverage of Talent Management in organisations. * More emphasis on employee voice. * A focus on developing your employability skills in areas such as: management of self, management of your learning, problem solving, thinking critically, working with others, data handling, communication and business awareness. This text will help you succeed in your studies through: * 'What would you do' and 'what do you think' boxes to get you actively involved in your own learning. * 'What next' features to encourage you to find out more about a topic. * 'Activities' to get you to apply knowledge to an issue or problem. * 'HR in the news' features articles from the Financial Times to promote discussion of real-life examples of HR in practice. * 'Review questions' (with answers) to help you check your understanding of a topic. * 'Improve your employability' exercises to help you develop your skills and employability. Introducing Human Resource Management is ideal for a first course in human resource management at undergraduate or professional level, including courses that lead to a Chartered Institute of Personnel and Development (CIPD) qualification. This new edition maps each chapter against the CIPD's standards.

The Talent Development Platform - Putting People First in Social Change Organizations (Paperback): Heather Carpenter, Tera... The Talent Development Platform - Putting People First in Social Change Organizations (Paperback)
Heather Carpenter, Tera Qualls
R1,100 R1,022 Discovery Miles 10 220 Save R78 (7%) Ships in 10 - 15 working days

Putting People First in Social Change Organizations The Talent Development Platform is about results driven talent development for social change. Written by seasoned nonprofit experts, this book provides a holistic process for creating an in-house training and talent development program. The Talent Development Platform offers organizations the tools for ensuring their professional development systems are successful through regular feedback loops, tailored for learning styles, and specific to their organization. Detailed case studies provide insight into the strategies used by organizations that have implemented the Talent Development Platform, and interviews with experts in the field give readers a handle on the most current thinking. Robust resource guides facilitate the talent development process, and online access to the Talent Development Platform and assessments help streamline the workflow. Social change organizations make the most of limited resources, but often overlook developing the talent they already have. This book gives readers a plan for finding and nurturing their internal talent to reduce turnover and improve organizational efficiency. More specifically the book helps organizations: * Develop organizational, department, and position specific competencies. * Create and revise job descriptions. * Assess staff and volunteer proficiency levels with created competencies. * Determine staff and volunteer learning styles. * Establish professional development goals and objectives tied to strategic goals. * Implement professional development with on the job learning, mentoring, and training. * Calculate a return on talent investment. * Evaluate talent development implementation and proficiency level changes. Implementing the Talent Development Platform provides organizations with tangible benefits in the form of lower turnover and greater output (without the burnout) from employees and volunteers, as well as intangible benefits that make organizations more attractive to top talent.

Hiring Greatness - How to Recruit Your Dream Team and Crush the Competition (Hardcover): David E Perry, Mark J. Haluska Hiring Greatness - How to Recruit Your Dream Team and Crush the Competition (Hardcover)
David E Perry, Mark J. Haluska
R587 R429 Discovery Miles 4 290 Save R158 (27%) Ships in 10 - 15 working days

The Unprecedented Tell-All Guide Through the Intricacies of Executive Recruitment The single greatest opportunity that an organization has to improve both performance and culture in one stroke lies in the hiring of a new executive the right executive. The fresh thinking of a skilled leader has the potential to unleash innovation, empower employees, and generate wealth for the company. Similarly, a bad hire may mortally wound the organization and cause ripple effects throughout the entire economy. Hiring Greatness contains valuable insider strategies and tactics previously only known to a handful of America's wealthiest, elite head-hunters to attract, recruit, and retain star executives. Authors David E. Perry and Mark J. Haluska have completed more than 1800 search projects across five continents, maintaining a 99.97% success rate, and negotiating more than $380 million in salaries. Like magicians unveiling the hidden tricks of the trade,' Perry and Haluska reveal: * How to systematically secure and retain the perfect talent for your company * How to keep recruiters from poaching your star executives (a good hire is relatively meaningless if they leave the company) * Twenty-three questions you must ask a potential headhunter * The language that makes your company the most compelling, and how HR lingo can repel the best talent * Four critical turnoffs that drive great candidates away from top companies One company created $3.8 million of market value each hour, for six months, simply by hiring the right leader. Hiring Greatness takes you behind the scenes of one of the world's most profitable and secretive industries, meticulously showing how any organization can make monumental hiring decisions that lead to massive success.

X-Kit Undergraduate Human Resource Management (Paperback): A. Moerdyk, G. Eckermans, C. Schoombee, S. Swanepoel X-Kit Undergraduate Human Resource Management (Paperback)
A. Moerdyk, G. Eckermans, C. Schoombee, S. Swanepoel
R299 R253 Discovery Miles 2 530 Save R46 (15%) Ships in 5 - 10 working days

You need this X-kit if you are:

  • a student worried about not doing well in your studies
  • a student wanting the best chance of exam success
  • a lecturer wanting the best results for your students
This guide is written by lecturers who understand students' needs. It's suitable for students at university, technikom, college and university of technology.

All the main ideas in this subject are explained in full and is the ideal support in preparing for exams.

Also included is a step-by-step guidance in answering assignment, test and exam questions.

Radical Candor - Be a Kick-Ass Boss Without Losing Your Humanity (Hardcover, Revised, Updated ed.): Kim Scott Radical Candor - Be a Kick-Ass Boss Without Losing Your Humanity (Hardcover, Revised, Updated ed.)
Kim Scott 1
R680 R537 Discovery Miles 5 370 Save R143 (21%) Ships in 7 - 11 working days
Strategic Human Resource Management (Paperback, 2nd Revised edition): Catherine Bailey, David Mankin, Clare Kelliher, Thomas... Strategic Human Resource Management (Paperback, 2nd Revised edition)
Catherine Bailey, David Mankin, Clare Kelliher, Thomas Garavan
R580 R523 Discovery Miles 5 230 Save R57 (10%) Ships in 6 - 10 working days

What is strategic HRM, and how do you apply it in business? What makes good HR strategy and how do you develop it? What are the key issues that need to be considered when creating, developing, and embedding a strategic approach to managing people? These are the fundamental questions asked by HR professionals and tackled in this innovative and comprehensive textbook. Drawing on the latest academic research, the well-respected author team take a reliably thematic approach to SHRM. Broken into four distinct parts, the book addresses the context, theories, themes, and future of managing people strategically. Tata Motors, Samsung, Pizza Express, and Deliveroo make up some of the case studies and examples that feature across the book, ensuring that theoretical discussion is always linked to practical application. New 'Strategic HRM in Action' boxes take this one step further by presenting students with a scenario in which they themselves can make strategic decisions and reflect on their own evaluation of real-life business practices. Critical thinking is essential in SHRM, so frequent Critical Reflection boxes, Review Questions, and questions or activities to accompany every case study ensure students are challenged to engage with the subject critically and reflectively, and consider their own evaluations of the essential theories and the strategic practices adopted by different organizations. Global case studies and an opening chapter dedicated to the global context of SHRM challenge the dominant Western perspective and provide a rounded and adaptable view of SHRM. A user-friendly structure and wide range of learning features, including learning objectives, key concept boxes, and summaries, ensure the text remains accessible, even for those completely new to SHRM, allowing all students to benefit from the book's ideal balance between the latest academic theory and contemporary, real-world practice. The book is accompanied by a selection of online resources: For students: Glossary Web links For registered lecturers: Additional case studies PowerPoint slides Seminar activities Suggested case study answers Figures from the book

The Five Dysfunctions of a Team - Intact Teams Participant Workbook (Paperback, 2nd Edition): Patrick M. Lencioni The Five Dysfunctions of a Team - Intact Teams Participant Workbook (Paperback, 2nd Edition)
Patrick M. Lencioni
R1,481 R1,348 Discovery Miles 13 480 Save R133 (9%) Ships in 10 - 15 working days

Be part of a cohesive team and give your organization the ultimate competitive advantage. In theory, teamwork is simple. Most of us already know what it requires. But in practice, teamwork is dif???cult. Building a team is a process, one that requires remarkable levels of discipline, courage, and persistence. Based on the best-selling leadership fable The Five Dysfunctions of a Team, the new edition of this easy-to-use workbook provides participants with an opportunity to explore and overcome the pitfalls that side-track teams. Beginning with a 38-item team assessment, the workbook guides participants through the five steps of developing a cohesive and productive team: * Building Trust * Mastering Con???ict * Achieving Commitment * Embracing Accountability * Focusing on Results Ideal for off-sites and retreats or even a series of development meetings, this workbook is an excellent team development tool. "The Five Dysfunctions of a Team is simply the best content available on teams. After implementing the products extensively within our organization, we have found Lencioni's practical approach to be invaluable." Mike Phelan, principal, Deloitte Consulting "Lencioni's approach to team development is refreshing practical, extremely engaging, and not touchy-feely. I would recommend this experience to any team wanting to excel." Vern L. Toland, managing director, Hilton Grand Vacations Company "The Five Dysfunctions of a Team program not only restored the fiscal health of our company, it provided the crucial tools for us to face the economic downturn. The program has enabled us to sustain performance through creativity and teamwork and we're using it throughout our entire company." Matt Danilowicz, CEO, Clear-Com

Cross-Cultural Management - With Insights from Brain Science (Paperback): Mai Nguyen-Phuong-Mai Cross-Cultural Management - With Insights from Brain Science (Paperback)
Mai Nguyen-Phuong-Mai
R1,094 Discovery Miles 10 940 Ships in 10 - 15 working days

Cross-Cultural Management: With Insights from Brain Science explores a broad range of topics on the impact of culture in international business and vice versa, and the impact of businesses and individuals in shaping a culture. It provides critical and in-depth information on globalization, global/glocal leadership, cross-cultural marketing, and cross-cultural negotiation. It also discusses many other topics that are not typically found in the mainstream management textbooks such as diversity management, bias management, cross-cultural motivation strategies, and change management. While most literature in the field is dominated by the static paradigm, that is, culture is fixed, nation equates to culture, and values are binary, this book takes a different approach. It regards national values as a first-best-guess and balances it with an introduction of the dynamic paradigm. This school of thought posits that culture is not static, context is the software of the mind, opposing values coexist, change is constant, and individuals can develop a multicultural mind. A unique feature of this book is the contribution of an interdisciplinary approach. It's the first textbook of cross-cultural management that incorporates latest findings from the emerging discipline of cultural neuroscience and evolutionary biology in the discussion. Such a holistic approach is meant to help readers gain a deeper and broader understanding of the subjects.

Crucial Conversations  - Tools for Talking When Stakes Are High (Paperback, 2nd edition): Kerry Patterson, Joseph Grenny, Ron... Crucial Conversations - Tools for Talking When Stakes Are High (Paperback, 2nd edition)
Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler 2
R528 R341 Discovery Miles 3 410 Save R187 (35%) Ships in 10 - 15 working days

The "New York Times" and "Washington Post" bestseller that changed the way millions communicate

" "Crucial Conversations"] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time."
--from the Foreword by Stephen R. Covey, author of "The 7 Habits of Highly Effective People"

"The quality of your life comes out of the quality of your dialogues and conversations. Here's how to instantly uplift your crucial conversations."
--Mark Victor Hansen, cocreator of the #1 "New York Times" bestselling series Chicken Soup for the Soul(R)

The first edition of "Crucial Conversations" exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to: Prepare for high-stakes situations Transform anger and hurt feelings into powerful dialogue Make it safe to talk about almost anything Be persuasive, not abrasive

Managing Employee Performance and Reward - Systems, Practices and Prospects (Paperback, 3rd Revised edition): John Shields, Jim... Managing Employee Performance and Reward - Systems, Practices and Prospects (Paperback, 3rd Revised edition)
John Shields, Jim Rooney, Michelle Brown, Sarah Kaine
R1,913 Discovery Miles 19 130 Ships in 10 - 15 working days

The third edition of Managing Employee Performance and Reward: Systems, Practices and Prospects has been thoroughly revised and updated by a new four-member author team. The text introduces a new conceptual framework based on systems thinking and a dual model of strategic alignment and psychological engagement. Coverage of chapter topics provides a balance between research evidence and practice and, in this new edition, is enhanced with a more applied and technical approach. The text also includes chapters dedicated to conceptual framing, base pay and individual recognition and reward; 'reality check' breakout boxes with practical examples and current problems on each of strategic alignment, employee engagement, organisation justice and workforce diversity; and a new chapter exploring new horizons in performance and reward practice and research with a focus on the mega-trends of technological transformation under 'Industry 4.0', new economic forms and relationships arising from the 'gig' economy, and generational change.

Trillion Dollar Coach - The Leadership Playbook of Silicon Valley's Bill Campbell (Hardcover): Eric Schmidt, Jonathan... Trillion Dollar Coach - The Leadership Playbook of Silicon Valley's Bill Campbell (Hardcover)
Eric Schmidt, Jonathan Rosenberg, Alan Eagle
R738 R522 Discovery Miles 5 220 Save R216 (29%) Ships in 10 - 15 working days
The 17 Indisputable Laws of Teamwork - Embrace Them and Empower Your Team (Paperback, New edition): John C. Maxwell The 17 Indisputable Laws of Teamwork - Embrace Them and Empower Your Team (Paperback, New edition)
John C. Maxwell
R287 R212 Discovery Miles 2 120 Save R75 (26%) Ships in 10 - 15 working days

John C. Maxwell has been teaching the benefits of leadership and team building for years. Now he tackles the importance of teamwork head on, writing about teamwork being necessary for every kind od leader, and showing how team building can improve every area of your life. Written in the style of the best-seller The 21 Irrefutable Laws of Leadership, this new book not only contains laws that you can count on when it comes to getting people to work together, but ity also tells them in such a way that you can start applying them to your own life today. And it's illustrated with great stories of team leaders-and team breakers-from history, business, the church, and sports.

Compensation Sense 101 - Common Sense Answers to Your Questions about Employee Compensation and Total Rewards (Paperback):... Compensation Sense 101 - Common Sense Answers to Your Questions about Employee Compensation and Total Rewards (Paperback)
Cassandra Faurote
R680 Discovery Miles 6 800 Ships in 7 - 11 working days
She's Selling What?! - A Skeptical Husband's Guide to Supporting His Network Marketing Wife (Paperback): Tim Farrant She's Selling What?! - A Skeptical Husband's Guide to Supporting His Network Marketing Wife (Paperback)
Tim Farrant
R419 R339 Discovery Miles 3 390 Save R80 (19%) Ships in 7 - 11 working days
Grow - The Ceo's Master Playbook for Coaching Value Into Existence (Hardcover): Sandy Ogg, Tero J Kauppinen Grow - The Ceo's Master Playbook for Coaching Value Into Existence (Hardcover)
Sandy Ogg, Tero J Kauppinen
R4,457 R3,274 Discovery Miles 32 740 Save R1,183 (27%) Ships in 7 - 11 working days
Creativity in Business - The Basic Guide for Generating and Selecting Ideas (Paperback, Revised ed.): Igor Byttebier, Ramon... Creativity in Business - The Basic Guide for Generating and Selecting Ideas (Paperback, Revised ed.)
Igor Byttebier, Ramon Vullings
R515 R405 Discovery Miles 4 050 Save R110 (21%) Ships in 10 - 15 working days

Creativity Today - the management book on applied creativity and written by Ramon Vullings & Igor Byttebier - has inspired tens of thousands of managers, teachers and students around the world. Now this book is made available again in a revised version, under a new title, new subtitle and with a new cover design. All intended to focus this creativity classic more on education and to emphasize its attractiveness as a basic guide for businesses, schooling institutions and organizations that wish to understand the basics of applied creativity. Creativity in Business is clear, practical, fun, and rich with twenty years of experience. The book is a personal creativity coach, offering ideas, exercises and inspiration. Users (not just readers, in other words), are encouraged to grasp the essence of creativity, to put what they have learned into practice and to inspire others. If you want to learn how to generate and enrich ideas more easily, to become an inspiring coach for creative sessions, Creativity in Business will help you to and radical new ideas and select the right ones.

Next Generation Technology-Enhanced Assessment - Global Perspectives on Occupational and Workplace Testing (Hardcover): John C... Next Generation Technology-Enhanced Assessment - Global Perspectives on Occupational and Workplace Testing (Hardcover)
John C Scott, Dave Bartram, Douglas H. Reynolds
R2,565 R2,372 Discovery Miles 23 720 Save R193 (8%) Ships in 10 - 15 working days

The use of technology for workplace and occupational testing blossomed in the early years of this century. This book offers a demonstration that the first generation of these technologies have now been implemented long enough to observe the patterns and issues that emerge when these approaches evolve through technical advancement and successive application. A new set of issues and opportunities has emerged and the next generation of these applications is now coming of age. This book reflects on the last few decades of this evolutionary process from a vantage point of global experience across a wide range of workplace applications, including employment selection, development, and occupational certification. The themes and issues that arise as this broad treatment unfolds provide an essential foundation for students, researchers, and professionals who are involved with the assessment of human capability and potential in organizational and workplace contexts

You Win in the Locker Room First - The 7 C's to Build a Winning Team in Business, Sports, and Life (Hardcover): Jon... You Win in the Locker Room First - The 7 C's to Build a Winning Team in Business, Sports, and Life (Hardcover)
Jon Gordon, Mike Smith
R498 R367 Discovery Miles 3 670 Save R131 (26%) Ships in 10 - 15 working days

NFL head coach Mike Smith lead one of the most remarkable turnarounds in NFL history. In the season prior to his arrival in 2008, the Atlanta Falcons had a 4 12 record and the franchise had never before achieved back-to-back winning seasons. Under Smith s leadership, the Falcons earned an 11 5 record in his first season and would go on to become perennial playoff and Super Bowl contenders earning Smith AP Coach of year in 2008 and voted Coach of Year by his peers in 2008, 2010 and 2012. You Win in the Locker Room First draws on the extraordinary experiences of Coach Mike Smith and Jon Gordon consultant to numerous college and professional teams to explore the seven powerful principles that any business, school, organization, or sports team can adopt to revitalize their organization. Step by step, the authors outline a strategy for building a thriving organization and provide a practical framework that give leaders the tools they need to create a great culture, lead with the right mindset, create strong relationships, improve teamwork, execute at a higher level, and avoid the pitfalls that sabotage far too many leaders and organizations. In addition to sharing what went right with the Falcons, Smith also transparently shares what went wrong his last two seasons and provides invaluable lessons leaders can take away from his victories, success, failures and mistakes. Whether it s an executive leadership team of a Fortune 500 company, a sports team, an emergency room team, military team, or a school team successful leaders coach their team and develop, mentor, encourage, and guide them. This not only improves the team, it improves the leaders and their relationships, connections, and organization. You Win in the Locker Room First offers a rare behind-the-scenes look at one of the most pressure packed leadership jobs on the planet and what leaders can learn from these experiences in order to build their own winning team.

The Neurotic Organization - Diagnosing and Changing Counterproductive Styles of Management (Hardcover, 1st ed): Manfred F.R... The Neurotic Organization - Diagnosing and Changing Counterproductive Styles of Management (Hardcover, 1st ed)
Manfred F.R Kets De Vries, Danny Miller
R1,364 R1,247 Discovery Miles 12 470 Save R117 (9%) Ships in 10 - 15 working days

Is your organization obsessive-compulsive or passive-aggressive? Corporate neurosis expert Manfred Kets de Vries analyzes dysfunctional organizational behavior in terms of accepted psychoanalytic types and arrives at some genuine insights into why some companies are healthier than others.

Talent Keepers - How Top Leaders Engage and Retain Their Best Performers (Hardcover): Christopher Mulligan, Craig Taylor Talent Keepers - How Top Leaders Engage and Retain Their Best Performers (Hardcover)
Christopher Mulligan, Craig Taylor
R582 R424 Discovery Miles 4 240 Save R158 (27%) Ships in 10 - 15 working days

Achieve higher levels of workforce engagement and retain more employees A strong U.S. economy with record-low unemployment rates and the shift to Millennials--now the largest generation in the workforce--are driving specific challenges for organizations to engage and retain employees. Engaged employees don't just happen, they are nurtured by organizations with great cultures and strong leadership. Talent Keepers puts a new spin on a systematic approach to employee engagement and retention with precise tactics that have achieved proven results. This book includes research-based methods of engaging employees, beginning the moment they are hired. With six client case studies that focus on how the organization put an engagement plan into practice and achieved success, readers will come away with specific, actionable strategies they can begin implementing immediately in their organization. - Put an engagement plan into action - Find actionable strategies - Implement ways to retain your best employees - Achieve success starting today If you're a top leader looking to engage and retain your best performers, Talent Keepers has you covered.

The Emerging Industrial Relations of China (Hardcover): William Brown, Chang Kai The Emerging Industrial Relations of China (Hardcover)
William Brown, Chang Kai
R2,390 R2,212 Discovery Miles 22 120 Save R178 (7%) Ships in 10 - 15 working days

Labour relations are at the heart of China's extraordinary economic rise. This growth, accompanied by internal migration, urbanisation and rising income have brought a dramatic increase in the aspirations of workers, forcing the Chinese government to restructure its relationships with both employers and workers. In order to resolve disputes and manage workplace militancy, the once monolithic official trade union is becoming more flexible, internally. No longer able to rely on government support in dealing with worker unrest, employers are rapidly forming organisations of their own. In this book, a new generation of Chinese scholars provide analyses of six distinct aspects of these developments. They are set in the broader context by the leading authority on Chinese labour law and two western specialists in comparative labour relations. The result is a comprehensive study for scholars and graduate students working in Chinese industrial relations, comparative labour law, human resource management, NGOs and international labour organisations.

Commitment in Organizations - Accumulated Wisdom and New Directions (Hardcover): Howard J Klein, Thomas E. Becker, John P. Meyer Commitment in Organizations - Accumulated Wisdom and New Directions (Hardcover)
Howard J Klein, Thomas E. Becker, John P. Meyer
R2,360 Discovery Miles 23 600 Ships in 10 - 15 working days

Commitment is one of the most researched concepts in organizational behavior. This edited book in the SIOP Organizational Frontiers series, with contributions from many scholars, attempts to summarize current research and suggests new directions for studies on commitment in organizations.

Commitment is linked to other concepts ie. satisfaction, involvement, motivation, and identification and is studied across cultural lines. Both the individual and group levels of building and maintaining commitment are discussed.

Human Resources in the Family Business - Maximizing the Power of Your People (Hardcover, 1st ed. 2016): Amy M Schuman, Wendy... Human Resources in the Family Business - Maximizing the Power of Your People (Hardcover, 1st ed. 2016)
Amy M Schuman, Wendy Sage-Hayward, David Ransburg
R1,249 R948 Discovery Miles 9 480 Save R301 (24%) Ships in 7 - 11 working days

This book will help HR managers and founders/owners develop a formal process within the company and also provide insights from family firms on how to manage sensitive topics ranging from family member compensation; family member appraisal, etc., and serves as a guide to HR managers struggling to get a "seat at the table" in family firms.

Personnel Training N6: Student Book (Paperback): Amans Personnel Training N6: Student Book (Paperback)
Amans
R260 R241 Discovery Miles 2 410 Save R19 (7%) Ships in 6 - 10 working days
Team Roles at Work (Paperback, 2nd New edition): R. Meredith Belbin Team Roles at Work (Paperback, 2nd New edition)
R. Meredith Belbin
R1,018 Discovery Miles 10 180 Ships in 10 - 15 working days

Belbin's de-construction of the team into nine team roles will be a familiar concept for managers and management trainers across the world and understanding how the different team-roles work together, to optimise efficiency and effectiveness, is something many managers will have been tasked with in these financially constrained times. Authored by Meredith Belbin, who undertook the original research into team roles, this second edition offers a distillation of a great deal of new practical experience gained by interviewing and working with hundreds of teams worldwide, therefore providing great insight into best practice for applying the original theory. Now fully updated for today's managers and students Team Roles at Work takes the academic background of the team roles method and offers a more practical approach with a new structure and visual aids such as tables, illustrations and graphs to ease learning. Team Roles at Work offers managers a practical guide to improving their teams within the workplace to deliver significantly better results for their company, reflecting well on them as a manager, whilst also saving them time and energy, by using each team member to their best advantage to achieve overall team goals.

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