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The way HR is working isn't working. A global epidemic of workplace unhappiness, poor engagement and high churn shows that our well-intended HR interventions just aren't cutting it. So, how can we put the 'human' back into Human Resources? Combining her own research with 20 years' experience of leading OD and cultural change, Kath Howard encourages HR leaders to think big and to think personal. Accessible and compelling, People Not Paperclips is a refreshing blend of practical insights, stories, and tools that will help you create an environment in which your people can do their best work. It explores how we can attract, recruit, develop and support our people with heart, and why this really matters. People Not Paperclips positions HR professionals at the forefront of cultural change bringing humanity back into the workplace. * Combines expertise in OD and Psychology with interviews with business and HR leaders * An accessible and practical guide for HR leaders to build a workable OD plan for their business A practical toolkit for creating people-centred HR services, processes, and practices, with accompanying online materials
Multinational corporations face considerable complexity in setting the terms and conditions of employment. Differing national laws prevent firms from developing consistent sets of employment policies, but, at the same time, employees are often expected to work closely with colleagues located in many different countries and seek comparable treatment. This critical volume offers a comprehensive analysis of how these contradictory issues are dealt with in five countries - Australia, Brazil, Germany, Japan and the United States. The authors identify six key areas that present the most typical challenges: employee voice (unionization and works councils), discrimination, privacy, wrongful dismissal, compensation and benefits administration, and global supply chain and labor standards. Working within these broad categories, legal experts from each country offer a detailed breakdown of twenty commonly confronted human resource problems and the ways in which national laws affect their solutions. Using a unique combination of primary sources, discussion questions and expert analyses, this pioneering volume provides readers with a new and intensive picture of human resource management across the world. Human resources managers and other practitioners will find this book an indispensable resource. The structure and approach make it an ideal classroom text for students of business and management, labor law and other related fields. Instructors from other than the five countries can easily supplement analysis of the problems by reference to their domestic systems, which gives this work added flexibility and relevance.
The ten up-to date research studies that are presented in this book provide new insights into the HR academic literature. The chapters provide clear lessons that can be learnt from, along with strategies, approaches and processes in which HR could be used by both practitioners and policy makers to drive growth. The book shows how suitable strategy can increase workforce knowledge, leadership skills, entrepreneurial spirit, organizational involvement, safety and well-being and how HR can enhance performance within small and large, private and public, single-site and multi-site firms. This book explores cross-disciplinary human resources literature and up-to-date trends and directions relevant to academics, research students, policy makers, the business world and other stakeholders.
The broad field of employment relations is diveonstant development and reinvention. This Research Handbook discusses fundamental theories and approaches to work and employment relations, and their connection to broader political and societal changes occurring throughout the world. It provides comprehensive coverage of work and employment relations theory and practice.rse and complex and is under constant development and reinvention. This Research Handbook discusses fundamental theories and approaches to work and employment relations, and their connection to broader political and societal changes occurring throughout the world. It provides comprehensive coverage of work and employment relations theory and practice. This up-to-date research compendium has drawn together a range of international authors from diverse disciplinary backgrounds. There are chapters from labour historians, theoreticians, more mainstream industrial relations scholars, sociologists, organizational psychologists, geographers, policy advisors, economists and lawyers. At the heart of each chapter is the notion that the world of work and employment relations has changed substantially since the halcyon days of IR, throughout the Dunlop Era of the 1950s. However, many areas of enquiry remain, and more questions have developed with society and technology. This Handbook reflects this view. As the field of study and practice continues to evolve throughout the twenty-first century, what lessons have we learnt from the past and what can we expect in the future? Academics and postgraduate students researching industrial relations, human resource management, employment relations, industrial sociology and sociology of work will find this important resource invaluable.
The ability to recruit the right people to work for you is crucial to anyone who wants to advance their career. Written by Nigel Cumberland, a leading expert on recruitment as both a coach and a practitioner, this book quickly teaches you the insider secrets you need to know to in order to build a brilliant team. The highly motivational 'in a week' structure of the book provides seven straightforward chapters explaining the key points, and at the end there are optional questions to ensure you have taken it all in. There are also cartoons and diagrams throughout, to help make this book a more enjoyable and effective learning experience. So what are you waiting for? Let this book put you on the fast track to success!
Achieve unprecedented business value by fostering true employee engagement Many organizations fail to realize and harness the power of their most valuable asset their employees. Though they can be developed into a true competitive advantage, engagement isn't attainable if the employee isn't invested in the company's overall success. Agile Engagement offers business leaders a concrete strategy for building, maintaining, and utilizing employee engagement to achieve the highest level of business success. The key? Employees must feel like they are a part of their company's culture instead of having it handed down to them. Stories of failed employee engagement initiatives abound, and they all have one thing in common: they begin from the premise of "initiative" rather than "employee." True engagement occurs when an employee's heart and mind are activated in a way that leads to their motivation and commitment to positively impact the company's goals and vision. This book shows you how to create an environment that stresses a culture of unity at all levels by showing you how to: * Create a clear, compelling vision and corresponding engagement strategy through the Engagement Canvas * Communicate your unique culture strategy throughout all levels of your company * Foster grassroots, employee-led engagement initiatives * Improve engagement continuously with the Emplify Score tool Agile Engagement provides a deeper look into real engagement, helping you foster a work environment that's rewarded with unsurpassed productivity, innovation, and competitive advantage, as well as employees who feel valued, respected, and heard.
NFL head coach Mike Smith lead one of the most remarkable turnarounds in NFL history. In the season prior to his arrival in 2008, the Atlanta Falcons had a 4 12 record and the franchise had never before achieved back–to–back winning seasons. Under Smith s leadership, the Falcons earned an 11 5 record in his first season and would go on to become perennial playoff and Super Bowl contenders earning Smith AP Coach of year in 2008 and voted Coach of Year by his peers in 2008, 2010 and 2012.
You Win in the Locker Room First draws on the extraordinary experiences of Coach Mike Smith and Jon Gordon consultant to numerous college and professional teams to explore the seven powerful principles that any business, school, organization, or sports team can adopt to revitalize their organization.
Step by step, the authors outline a strategy for building a thriving organization and provide a practical framework that give leaders the tools they need to create a great culture, lead with the right mindset, create strong relationships, improve teamwork, execute at a higher level, and avoid the pitfalls that sabotage far too many leaders and organizations.
In addition to sharing what went right with the Falcons, Smith also transparently shares what went wrong his last two seasons and provides invaluable lessons leaders can take away from his victories, success, failures and mistakes.
Whether it s an executive leadership team of a Fortune 500 company, a sports team, an emergency room team, military team, or a school team successful leaders coach their team and develop, mentor, encourage, and guide them. This not only improves the team, it improves the leaders and their relationships, connections, and organization.
You Win in the Locker Room First offers a rare behind–the–scenes look at one of the most pressure packed leadership jobs on the planet and what leaders can learn from these experiences in order to build their own winning team.
This book shows evidence-based discussion on appropriate coaching skills for family business. The book is expected to meet the demand for this knowledge base, and to achieve a practical solution-focused approach to applying specific coaching skills to family business. The need to generate ideas to develop modern, reliable and appropriate coaching application tools for family businesses is highlighted using experiential and reflective learning approach. The book is focused on understanding the economic growth of family business from a coaching perspective, and provides a critical narrative of selected failures as well as success stories. It has thus a far-reaching goal: to demonstrate the critical connection between coaching skills, family business functions, experiential and reflective learning.
An economic recession can affect the aggregate well-being of a population. This highly regarded and timely book shows a significant increase in the mean levels of distress and dissatisfaction in the work place in recent years. In particular, increasing job demands, intrinsic job insecurity and increasingly inadequate salaries make substantial contributions to psychological distress, family conflict and related behaviors. The contributors reveal that the recession has fundamentally altered the way employees view their work and leaders. With employers and employees still facing a continued period of uncertainty, a severe impact on employment relations is a continuing reality. Given the difficult economic times, many people are feeling the pressure to work harder. This book will be valuable for undergraduate students and practitioners in the fields of organizational behavior and human resource management.
This volume reflects evidence based practice for managing HRM projects. As such, each chapter will be prepared by a well-respected author who has first- hand experience managing a successful HRM project and each case will reflect a real business problem the contributor has particular expertise in, such as: the design, development and implementation of a performance management platform, the creation of a human resource management information system, or the initiation of a new assessment tool. Cases emphasize the implications for and challenges of providing solutions to HR business problems that must be sensitive to and work well in a global business environment. Each case will also describe just how this was done to ensure partners (e.g. subcontractors, vendors, suppliers) are well vetted, aligned and coordinated. Structured around the project life cycle, cases will include how the project originated, the way that the project's scope and budget were established, and details on how the work on the project was bid and awarded. Finally, each case will show how the project was concluded, including the way that the project's output implemented. Each case shows the challenges inherent in each phase of the project and summarizes what we know from research and practice regarding how best to address these challenges. I. INTRODUCTIONChapter 1. Introduction II. KNOWLEDGE of the Setting MATTERSChapter 2. Implementation of a Global High Potential Development ProgramChapter 3. HR System Changes Under Court OrderChapter 4. Managing Project A - the Largest HR Project of its TimeChapter 5. Implementation of a Global Leader Assessment Program. Chapter 6. TeamSTEPPS-Team training in the health care industryIII. TRANSFERABLE WISDOM The Science (knowledge and protocols)Chapter 7. Project Initiation Chapter 8. Planning and Organizing Chapter 9. Contracts administration Chapter 10. Maintaining securityChapter 11. Tools in project management Chapter 12. Managing in a global business The Art (what you need to do)Chapter 13. Project Planning Chapter 14. Project Execution Chapter 15. Project Teams Chapter 16. Project Leadership Chapter 17. Managing clients and stakeholders Chapter 18. Project close-out Chapter 19. Developing project management skills IV. CONCLUSIONSChapter 20. Lessons learned about managing human resource
This unique and path-breaking Handbook explores the issue of comparative Human Resource Management (HRM) and challenges the notion that there can be a 'one best way' to manage HRM. The Handbook of Research on Comparative Human Resource Management provides a theoretical, practical and regional analysis of comparative HRM. This book, edited by two specialists on comparative HRM and written by leading experts on each topic and from each region, explores the range of different approaches to conceptualising HRM, and highlights HRM policy and practice that occur in the various regions of the world. As such, the volume provides a challenge to the typical assumption that there are consistent problems in managing human resources around the globe that call for standardised solutions. Instead, the contributors emphasise the importance of institutional and cultural factors that make HRM a most context-sensitive management task. Offering a comprehensive view for readers with different interests, this insightful Handbook will prove to be an essential resource for academics, researchers and postgraduate students in international business, business administration, HRM, socio-economics and cross-cultural management. Practitioners interested in the cultural aspects of HRM will also find this Handbook invaluable.
Branded Lives explores the increasingly popular concept of employee branding as a new form of employment relationship based on brand representation. In doing so it examines the ways in which the production and consumption of meaning at work are increasingly mediated by the brand. This insightful collection draws on qualitative empirical studies in a range of contexts to include services, retail and manufacturing organizations. The contributors explore the nuances of employee branding from various disciplinary standpoints such as: organization studies, marketing, human resource management and industrial relations. They take a critical perspective on work and organizations and document the lived experience of work and employment under branded conditions. In investigating the extent to which a variety of organizational strategies seek to mould workplace meanings and practices to further build and sustain brand value and the effectiveness of these in terms of employee responses, the authors question whether the attempt to 'brand' workers' lives actually enhances or diminishes the meaning and experience of work. Based on in-depth qualitative, ethnographic and case study research this compendium will prove essential for researchers working within the general area of employment studies and specifically on branded employment and work. Students in marketing, human resource management and management as well as HR and marketing practitioners interested in employee branding will also find this book relevant and stimulating.
This insightful book presents current thinking and research evidence on the role of human resource management policies and practices in increasing service quality, efficiency and organizational effectiveness in the public sector. Internationally, public sector organisations face enormous challenges, including increasingly uncertain political and economic environments, more vigilant and cost-conscious governments, rapidly evolving community needs and an ageing workforce. This collection examines a range of HRM-related topics that will influence the capacity of public sector agencies to negotiate and respond to the challenges ahead. These topics include managing public sector human resources during an economic downturn, enhancing the satisfaction and motivation of public sector employees, attracting and retaining talent, leadership development, and case studies in successful public sector organizational change. With each chapter drawing on the latest research, but also emphasizing the practical implications, this collection is suitable for practitioners, researchers and students alike. It will also be valuable for HR specialists and managers of HR units in the public sector.
The Research Handbook of Comparative Employment Relations is an essential resource for those seeking to understand contemporary developments in the world of work, and the way in which employment relations systems are evolving around the world. Special consideration is given to the impact of globalisation and the role of multinational corporations, including their consequences for the fate of workers' rights under existing national systems of employment relations (ER) regulation. This Handbook is unique in taking an explicitly comparative approach by discussing ER developments through a series of paired country comparisons. These chapters include a wide selection of countries from all regions, looking beyond those that are frequently discussed. The expert contributors also examine comparative issues from a range of perspectives, including industrial and employment relations, political economy, comparative politics, and cross-cultural studies. These impressive features make this important reference tool the most comprehensive of its kind. Academics and students in final-year undergraduate and postgraduate courses interested in employment relations will find this compendium enriching and insightful.
Hire with Your Head
Updated with new case studies and more coverage of the impact and importance of the Internet in the hiring process, this indispensable guide has shown tens of thousands of managers and human resources professionals how to find the perfect candidate for any position. Lou Adler's Performance-based Hiring is more powerful than ever!
"We have chosen Performance-based Hiring because it's a
comprehensive process, it's behaviorally grounded, managers and
recruiters find it easy to use, and it works."
"Everyone's looking for the perfect means to make effective
hiring decisions. A trained interviewer armed with the right tools
is the best solution. Performance-based Hiring is a proven
methodology to get these results."
"Any staffing director that doesn't send all of their people
through Performance-based Hiring training is missing out on top
talent, plain and simple. This should be the standard throughout
"Performance-based Hiring has been the most successful
recruitment tool that we have added to our organization over the
past few years. In fact, these tools have not only produced amazing
outcomes--in terms of selecting the best fit in an extremely tight
labor market--but with a level of success among our operations
customers that I have rarely seen with other HR products."
Build teams that move mountains!
Activity participants enjoy a simulated mountain adventure. In this imaginary setting, they must arrive at consensus in order to succeed, and they experience the magic of group power: synergy. Participants face fatigue, dehydration, an avalanche, and more. First, they make decisions on their own. Then, joining the group, they compare answers and attempt to agree on the best course of action.
The leader and participants will have a perfect opportunity to examine the impact of their interpersonal behaviors on one another, on the group's effectiveness, and on the outcome of their adventure. Every step in preparation, facilitation, and follow-up is carefully detailed in the Leader's Manual. The Activity contains the engaging simulation--every participant will need a copy.
Leaders will watch teams develop and prosper when they are "stranded in the Himalayas."
This impressive book assembles the latest research findings and thinking on the management of voluntary/nonprofit sector organizations and the effective utilization of both paid staff and volunteers. The authors expertly look into the challenges faced by this sector and the growing role that it plays in society. They review HRM in the voluntary sector and discuss the challenges of bringing about best practices, as well as suggesting how to improve leadership of voluntary/nonprofit organizations. Non-profit organizations serve several useful purposes in society and exist in every country in the world. Like organizations in other sectors, non-profit organizations now have to do more with less. This book indicates the ways in which human resource management policies and practices can improve the effectiveness of non-profit organizations. The authors consider the roles played by non-profit organizations in effective leadership and its development, developing the non-profit brand, enhancing learning and skills development of both paid staff and volunteers and encouraging and supporting organizational change. They also examine how university-based education programs are developing talent in the non-profit sector. This timely book will prove invaluable to academics and doctoral students interested in all aspects of management within the non-profit/voluntary sector. Government professionals working in this sector will also find this compendium insightful.
This insightful book discusses vital concepts of system sustainability in terms of productivity, quality improvement, innovation and cost control in the context of maximising the potential of staff in the health care sector through effective human resource management. Health systems in the western world face increasingly intense pressure to contain or reduce costs, while countries such as China and India move towards universal coverage. The contributors illustrate that radical gains in efficiency and innovative practice are required internationally in health care systems. They argue that the high proportion of health care system costs invested in staffing place the human resource function at the forefront of meeting this challenge. Sustained system change and productivity gains, more effective management of staff and work climate are essential elements of reform and are all covered in this book The book provides practical examples as to how health service managers can rise to the challenge of sustaining services against greater pressures than ever before. It will strongly appeal to academics and students of health service management and public sector management. Health service managers, HR professionals in health as well as clinical staff will also find plenty of informative information in this enriching compendium.
Workplace "drama" that's productive
The secret to business growth is right before your eyes--it's the creativity and innovation percolating in each one of your employees every minute of every day. How do you harness it to make it work for your organization?" Business Improv"
Based on the science of experiential learning, "Business Improv" uses improvisation activities from the theater to transform each employee into a great leader. The 75 hands-on activities in this proactive guide help you create an organization filled with people who: Engage with and "own" their work Generate creative ideas that drive profit Build innovative teams Solve problems effectively Make decisions with conviction Respond and adapt to change
With "Business Improv," you have the one and only tool you need to facilitate real, lasting leadership skills in every employee.
This book is an invaluable aid for all those involved in coaching, educating and training. It uses stories of learning relationships taken from film, TV and literature as a tool for reflecting on, understanding and evolving current mentoring and coaching practice. Storytelling and metaphor are increasingly important in research into leadership and learning. Here they are used as a powerful aid to learning and change by challenging ideas about mentoring in an innovative and entertaining way. The practical, moral and behavioural complexities of the mentoring relationship are explored through stories from Western popular culture, provoking difficult questions, promoting critical reflection and providing new insights through this fresh and enjoyable approach.
From Sharon L. Bowman, the author of the best-selling "Ten-Minute Trainer," comes the dynamic new book, "Training from the BACK of the Room " This innovative resource introduces 65 training strategies that are guaranteed to deliver outstanding training results no matter what the topic, group, or learning environment. Now, trainers can replace the traditional "Trainers talk; learners listen" paradigm with a radical new model for designing and delivering instruction: "When learners talk and teach, they learn."
This Handbook presents original research and theory on executives, top management teams, and boards of directors and illustrates the vital importance of this field of study. Top management teams are responsible for the strategic choices and major decisions in organizations. These organizations are a reflection of the members that make up their strategic management. The roles top management play and the impact they have are clearly visible in firms around the world, both large and small. The international authors that comprise this volume address questions central to the field of strategy and strategic leadership. They review the determinants of top management team composition, their social networks, and executive dismissal; the psychological and personality profiles of top executives; the methodologies relevant to the study of top teams; and the roles of top executives in cross-business unit collaboration, competitive behavior, and strategic entrepreneurship. Each chapter presents path-breaking research and provides a roadmap for new research avenues and agendas. Professors, students and researchers in the area of strategy, management and strategic leadership will find this book an invaluable resource.
The second edition of this Handbook provides up-to-date insight into ground-breaking research on international human resource issues today. These issues are faced by multinational companies which can be as small as one person with a computer and Internet connection or as large as a medium-sized country. Written by the field's most distinguished researchers, the book will stimulate thought for new research and provide a glimpse of where we have been and where we are going. The book explores issues such as the importance of linking IHRM activities to organizational strategy and culture; talent management; staffing; performance management; leadership development; diversity management; international assignment and mobility issues; and the role of IHRM in the management of global teams and cross-border joint ventures, mergers and acquisitions. The Handbook illustrates that IHRM research is both theoretically deep and eclectic. Drawing upon a range of paradigms and perspectives this compendium will prove invaluable for HRM scholars, doctoral students, and others interested in IHRM research.
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